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  • Customer Service Representative - Claims

    Mica 4.0company rating

    Agent job in Phoenix, AZ

    Claims Customer Service Representative Opportunity at MICA Are you passionate about helping others, detail-oriented, and interested in building a career in insurance and healthcare support? At Mutual Insurance Company of Arizona (MICA), we've been supporting, protecting, and defending the practice of medicine since 1976. As the leading provider of medical professional liability insurance in Arizona, with additional presence in Utah, Colorado, Nevada, Montana, and Wyoming, we are proud to deliver exceptional service to the healthcare community we serve. We are currently seeking a Customer Service Representative to join our Claims team. This role serves as the primary point of contact for taking First Notice of Loss information, ensuring prompt and accurate claim setup, and delivering responsive, high-quality service to both internal and external customers. Why Join MICA? We provide structured training, supportive leadership, and hands-on learning to help you build confidence and succeed in the role. Our Claims Customer Service team plays a vital role in supporting policyholders during critical moments. You'll work closely with Claims leadership, Claim Representatives, and internal partners to ensure claims are entered accurately, questions are resolved efficiently, and service standards remain consistently high. What You'll Do: Serve as the primary contact for taking First Notice of Loss calls and coordinating follow-up activity Enter claims information promptly and accurately into company data systems Provide exceptional customer service to both internal and external customers Research and respond to non-technical claims inquiries, ensuring timely resolution Monitor referred inquiries to Claim Representatives to maintain service quality Perform month-end duties on a rotating basis, including reporting, data cleanup, and balancing tasks Compile and communicate data in compliance with state and federal regulations and company policies Assist with maintaining vendor and reporting system information Support Authority Committee Meetings and assist with monthly management reports Provide back-up coverage for teammates as needed and collaborate across departments Stay current on policies, procedures, cybersecurity practices, and ongoing process improvements Complete required cybersecurity and compliance training modules Perform additional duties and projects as assigned What We're Looking For: High School diploma or equivalent required; AA degree or higher preferred Minimum of two years of related customer service or claims experience Familiarity with the insurance claims process and medical terminology preferred Strong interpersonal, telephone, and written communication skills Ability to handle customer interactions with professionalism, empathy, and courtesy Excellent attention to detail and ability to efficiently complete data entry tasks Strong organizational skills with the ability to prioritize multiple responsibilities Proficiency with Windows, Microsoft Office, and internet/intranet systems Knowledge of conflict resolution practices preferred Ability to work independently while contributing positively to a team environment What We Offer: Competitive starting salary Day 1 benefits, including comprehensive insurance with low deductibles Hybrid work schedule after initial onboarding 37.5-hour workweek 13 paid holidays (including 3 floating days) 401(k) with company match up to 6% Pension plan Tuition reimbursement up to $5,250 per year Ready to Apply? Please send your resume to ********************* to begin your journey with MICA. At MICA, we believe in doing meaningful work alongside people who care. Join a company that values integrity, collaboration, accountability, and doing what's right for our policyholders, our team, and the healthcare community we serve. MICA is committed to diversity and is proud to be an equal-opportunity employer.
    $29k-37k yearly est. 3d ago
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  • Customer Service Representative

    Dexian

    Agent job in Tempe, AZ

    Job title : RCA/ Operational specialist Duration : 6 months contract (possible extension) Pay rate : $25-26/hr on W2. Assists in the implementation of an effective risk management framework. Monitors systems, databases, information, processes, or procedures. Identifies and escalates matters requiring attention to the appropriate area. Performs work on projects and initiatives and assists in the assessment and implementation of internal policies and procedures to ensure compliance with laws and regulations. Coordinates the collection and/or compilation of data, and compiles and provides reports. May assist in report development and analyzing data. Provides guidance, support, and recommendations to Lines of Business and assists in the implementation of Risk/Audit/Compliance initiatives. Basic Qualifications High school diploma or equivalent Typically more than one year of applicable experience Preferred Skills/Experience Intermediate understanding of the business line's operations, products/services, systems and associated risks/controls Intermediate understanding of applicable laws, regulations, financial services, and regulatory trends Well-developed analytical skills Ability to research and manage multiple projects and deadlines simultaneously Effective presentation and relationship building skills Strong PC skills, particularly word processing, spreadsheet, databases, and presentations Effective verbal and written communication skills Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
    $25-26 hourly 3d ago
  • Commercial Lines CSR

    Insurance Recruiter Services

    Agent job in Phoenix, AZ

    $40,000 per year to $55,000 per year is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal. This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built. Core Duties and Responsibilities: Client Service & Support Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions Respond to client inquiries in a timely, professional manner Build strong, long-term relationships with clients through consistent, high-quality service Policy & Account Management Process endorsements, renewals, audits, cancellations, and policy changes Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs) Review policies, confirms endorsements, and binders for accuracy Maintain complete and accurate documentation in the agency management system Renewals & Marketing Support Assist with renewal preparation, including gathering underwriting information and documentation Support account managers and producers with marketing submissions and proposals Track follow-ups, suspense items, and carrier responses Carrier & Internal Coordination Communicate with insurance carriers to obtain policy information, endorsements, and documentation Collaborate with producers, account managers, and internal teams to ensure seamless service delivery Escalate issues when appropriate to maintain client satisfaction What You'll Be Supporting General Liability Business Owners Policies (BOPs) Commercial Auto Workers' Compensation Professional Liability (E&O) Property & Umbrella Coverage (Experience with small business package policies is a plus) Qualifications & Skills Required: Active Property & Casualty insurance license 2+ years of experience in commercial insurance service or account management Strong understanding of commercial insurance coverages and terminology Excellent organizational, communication, and customer service skills Ability to manage multiple priorities and meet deadlines Proficiency with agency management systems (AMS360 experience preferred) Preferred: Experience within the independent agency model Familiarity with certificates, endorsements, and renewal workflows Why Join Us? Collaborative, people-first culture Opportunity to work with experienced professionals in a growing agency Competitive compensation and benefits Career development and ongoing training opportunities Who You Are You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most. Essential Physical Requirements Must be able to work from a sitting position for extended periods of time. Must be willing and able to work in front of a computer monitor for extended periods of time. Must be able to work on a standard computer keyboard for extended periods of time. Must be able to work in a cubical environment during the workday with limited or no distraction. Employee Benefits Include: Medical Plan Dental Plan Vision Plan 401k Live Health Online Life Insurance Disability Supplemental Benefits No waiting period to use accrued PTO Training Employee Assistance Program National Discounts & much more! NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
    $40k-55k yearly 2d ago
  • Customer Service Representative

    Lancesoft, Inc. 4.5company rating

    Agent job in Phoenix, AZ

    We are seeking a detail-oriented Customer Service Representative to support administrative and collections-related operations. This role involves processing taxpayer requests, handling inbound calls, performing account research, and ensuring accurate resolution of inquiries related to tax accounts and administrative support services. The ideal candidate will be comfortable working in a fast-paced, production-driven environment, managing multiple requests while maintaining accuracy and professionalism. Key Responsibilities Review and process incoming collection-related email requests, including payment and return transfers, account research, refunds, levies, charge-offs, extensions, delinquency clearances, and account updates. Prepare, file, review, and process Administrative Support documentation, including payoff calculations and responses to general financial inquiries. Answer and respond to incoming taxpayer and internal calls, providing resolution via phone or written communication. Research and respond to tax clearance applications, collections maintenance requests, debt set-off inquiries, and other administrative support requests. Utilize multiple databases and online tools to research taxpayer accounts and provide accurate payoff information. Perform data entry into internal systems and databases supporting Administrative Support operations. Track and document individual production metrics and monthly work volumes. Manage record retention, including weekly processing of low-balance lien release reports. Required Skills & Qualifications Prior tax-related experience Basic math skills, including calculations and payoff amounts Excel proficiency (data entry, basic formulas, spreadsheets) Ability to handle high-volume work with accuracy and attention to detail Strong written and verbal communication skills Preferred Skills Experience using Google tools (Docs, Sheets, Gmail)
    $30k-37k yearly est. 1d ago
  • Dispatch Representative

    Auction Direct Transport

    Agent job in Gilbert, AZ

    Auction Direct Transport is one of the fastest growing automotive transport brokerage companies, specializing in the shipping thousands of vehicles all over the United States every month. This position reports directly to the Operations Manager. The culture is everything here, if you are looking for an office family, this is your home. Hours for this role are M-F, 40 hours a week, nights free, with an occasional half Saturday shift. The role is expected to be in the office which allows you to learn new skills and grow with the company. We are currently seeking the right person who will thrive in a fast-paced environment as Auto Transport Dispatcher. If you are a highly motivated and well-organized individual with great communication and phone skills we want to talk with you. Key Responsibilities: • Answer inbound calls and place outbound phone calls for updates and questions • Ensure carrier compliance with Department of Transportation regulations • Process and dispatch driver's loads by working in multiple software and dispatch systems • Build/maintain carrier relations in order to maintain positive reputation as a broker • Confirm delivery of orders with customers and transporters • Provide exceptional customer service by providing updated delivery times to the sales team What we look for in our employees: • Stay humble, stay hungry • Respect everyone as family • Do your best in everything you do • Care for employees and customers Now for the fun stuff, what we offer in return: • Medical, Dental and Vision • 401k with company match • Paid vacation and sick time • 6 Paid Holidays • Paid training • Opportunity for growth • Friendly and fun work environment • Competitive pay $17-$18/hour
    $17-18 hourly 2d ago
  • Air Interdiction Agent

    Us Customs and Border Protection 4.5company rating

    Agent job in Arizona City, AZ

    Pilot-CBP Air Interdiction Agent NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunityto work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the timeto make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand-APPLY TODAY! DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW!Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below). Recruitment Incentive: New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.) Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP). · GS-11, 1st year annual pay - $106,588 · GS-12, 2nd year annual pay - $127,754 · GS-13, 3rd year annual pay - $151,918 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). · GS-11, 1st year annual pay - $115,115 · GS-12, 2nd year annual pay - $137,974 · GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR). · GS-11, 1st year annual pay - $127,906 · GS-12, 2nd year annual pay - $153,305 · GS-13, 3rd year annual pay - $182,302 Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources. RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX) RI: Retention Incentive (25% for Key West, FL) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations) Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs.
    $34k-46k yearly est. 2d ago
  • Real Estate Agent Exclusive Buyer & Seller Leads Provided

    S. J. Fowler Real Estate 3.7company rating

    Agent job in Phoenix, AZ

    Stop Prospecting. Start Closing. You became a real estate agent to sell homes, not to spend 8 hours a day cold calling. We have solved the #1 problem for agents: Lead Flow. The S.J. Fowler Difference: Leads That Convert: We provide a steady stream of leads. You show up, build rapport, and close. Unwavering Support: Hands-on mentorship and back-office support designed to help you convert leads into commissions. Commercial Growth: Expand into commercial and multifamily markets when you're ready. Dual Income Pathway: Opportunity to earn in residential and commercial real estate with structured training. Your calendar is empty because you haven't applied yet. About Better Homes and Gardens Real Estate S.J. Fowler: We are a growth-oriented brokerage that combines the power of a nationally recognized brand with the high-touch support of a local, dedicated team. Led by owner Steve Fowler, our mission is to make our agents productive and profitable by providing superior support, quality leads, and unique opportunities for career advancement. Job Details: Job Type: Full-time Pay: $48,000 - $195,000 per year (Commission-Based Structure) Benefits: Flexible schedule, Professional development assistance Schedule: Self-determined schedule, Monday to Friday, Weekend availability Supplemental pay types: Bonus pay, Commission pay Location: Phoenix area, Mesa, Apache Junction, AZ Better Homes and Gardens Real Estate S.J. Fowler is an equal opportunity employer. Who We Are Looking For: Motivated professionals with a strong desire to succeed in real estate. Excellent communicators who love working with people. Dedicated individuals who are coachable and ready to plug into proven systems. Key Responsibilities: Diligently follow up on all company-provided leads and appointments. Nurture client relationships from initial contact to closing. Conduct buyer consultations and listing presentations with confidence. Compensation details: 48000-195000 Yearly Salary PIb621b6***********1-39320100
    $48k-195k yearly 7d ago
  • Esa Call Center Specialist

    Arizona Department of Administration 4.3company rating

    Agent job in Phoenix, AZ

    Arizona Department of Education The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. ESA Call Center Specialist Job Location: Empowerment Scholarship Account (ESA) Section Phoenix Location Posting Details: Salary: $51,500 Grade: 18 Closing Date: Open until filled Job Summary: • These positions are responsible for handling inbound calls, addressing HelpDesk tickets, managing email inquiries, and providing comprehensive assistance on general ESA program inquiries. • In-state travel may be required for this position. Candidates should apply with an ability and willingness to work in-office five days per week and an average of two to three days a month of a rotating remote shift. The rotating remote shift working hours are typically 11am-8pm, Monday-Friday. Job Duties: • Answer inbound calls, HelpDesk tickets, and email inquiries related to the ESA program • Provide thorough and comprehensive assistance for general program inquiries • Accurately document account interactions and maintain detailed records • Responsible for researching and applying all related ESA policies and procedures, statutes, related rules, and escalating concerns when necessary • Collaborate on special projects as assigned Knowledge, Skills & Abilities (KSAs): Knowledge in: • Customer service principles and practices • Proficient understanding of call center technology and software • Applicants must have experience with high volume customer service. Skills in: • Utilizing critical thinking skills and logical reasoning to gather pertinent information • Strong organizational skills with attention to detail • Exceptional verbal and written communication • Active listening and problem-solving • Multi-task and prioritize responsibilities in a fast-paced environment • Proficiency in documentation and record-keeping • Proficient in Microsoft Office suite, specifically Outlook and MS Teams Ability to: • Multi-task and thrive in a fast-paced, performance-driven environment with a high level of accuracy • Work independently • Conduct thorough research and implement ESA policies, procedures, and regulatory guidelines • Communicate and engage with others in a considerate and respectful manner. • Effectively answer inbound calls, HelpDesk tickets, and email inquiries promptly • Capability to collaborate with team members and efficiently make direct calls to appropriate personnel • Identify and escalate notable concerns or issues • Occasionally participate in special projects and initiatives Selective Preference(s): • Preference will be given to those applicants with an associate's degree or higher, and/or who have knowledge of the ESA program (statutes, rules, and regulations), and/or are bilingual in Spanish. Pre-Employment Requirements: Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides an excellent comprehensive benefits package including: • Affordable medical, dental, life, and short-term disability insurance plans • Top-ranked retirement and long-term disability plans • Ten paid holidays per year • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years • Sick time accrued at 3.70 hours bi-weekly • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Deferred compensation plan • Wellness plans Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date. Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. To submit your resume, click the "APPLY NOW" button below. Having trouble applying for this position? Email ********************** or call ************** for assistance.
    $51.5k yearly 4d ago
  • Customer Service Level II

    Collabera 4.5company rating

    Agent job in Phoenix, AZ

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Call Topics: 100% inbound calls • First level support, common questions are in regards to pay-off on loans, copy of statements, payment, insurance on property, escrow, etc. • Assists customers with questions or issues regarding their accounts received via phone and/or correspondence. • Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. • Uses computerized system for tracking, information gathering, and/or troubleshooting. • Requires advanced knowledge of the organization, products and/or services. • Must have good communication and problem-solving skills. • May research issues or transfer to a research function. • May involve cross selling or up selling of other financial products. • Handles customer calls with somewhat more complexity. • Generally has more than 2 year of experience. Additional Information To know more on this position or to schedule an interview please contact; Vishwas Jaggi ************
    $32k-39k yearly est. 60d+ ago
  • Consumer Originations Proactive Outreach Agent - Tempe, AZ

    Jpmorganchase 4.8company rating

    Agent job in Tempe, AZ

    Are you energized by a fast-paced environment and passionate about helping customers achieve their homeownership dreams? Join our Proactive Outreach team, where you'll connect potential customers with our expert Home Lending Advisors and play a key role in driving business growth. As a Proactive Outreach Agent in our Proactive Outreach team, you'll be at the forefront of our lead generation effort, calling customers from various sources, confirming interest for mortgage products, and seamlessly transferring qualified leads to our Home Lending Advisors. You'll thrive in a dynamic, customer-centric team that values collaboration, adaptability, and a commitment to excellence. Why You'll Love This Role: Be part of a high-energy team that makes a real impact for customers and the business. Develop your skills across sales, customer service, and mortgage operations. Work closely with multiple departments and build strong professional relationships. Grow your career: At Chase, we're committed to your professional development. This role offers a strong foundation for advancement into other areas of mortgage banking. You'll learn from experienced professionals and explore a variety of career paths within our organization Job Responsibilities Efficiently manage and prioritize a variety of lead types, ensuring timely follow-up and transfers to Home Lending Advisors Initiate contact with potential customers, provide information, and assist in connecting them with the right advisor Respond to customer application leads, address inquiries, and facilitate smooth transitions Leverage multiple shared mailboxes and systems, maintaining data integrity and quality for all records Foster strong relationships with internal partners and customers through real-time communication and follow-up Contribute to the development and refinement of procedures, templates, and job aids to enhance lead management Partner with the Sales teams to support overall objectives and foster a cooperative, dynamic work environment Ensure all activities comply with relevant regulations and company policies Demonstrate a commitment to customer service through helpful, empathetic, and positive interactions Work Schedule Candidates must be willing and able to work schedules that support our Sales Teams' operating hours, which includes certain holidays and weekends. Required Qualifications, Capabilities and Skills Ability to work effectively in a team environment, prioritizing support, service, and business needs Willingness to take on new tasks and responsibilities as business needs evolve Thrive in a fast-paced environment and adapt to change Proficient in Microsoft Office (Outlook, Excel, Word) and able to work with multiple applications simultaneously Strong problem-solving, attention to detail, communication, and listening skills Demonstrate helpfulness, empathy, and a positive attitude to support a winning team culture Use time effectively, focusing on value-added activities Strong adherence to compliance regulations High School Diploma or GED Preferred Qualifications, Capabilities and Skills Familiarity with mortgage originations or servicing systems and processes Prior call center experience Some College This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
    $75k-95k yearly est. Auto-Apply 5d ago
  • Client Experience Agent

    Berg Enterprises 4.4company rating

    Agent job in Phoenix, AZ

    CX Coordinator. Berg Enterprises is seeking a detail-oriented Client Experience (CX) Coordinator to join our team. If you thrive in a fast-paced environment, excel at multitasking, and have a proven track record in administrative roles, we want to hear from you! Responsibilities. As a CX agent, you will play a pivotal role in our operations. Working closely with our VP, Brand and CX Coordinator your primary responsibilities will include: Engaging with clients via email or their chosen medium for communication. Coordinating and scheduling BEI technicians efficiently through Gmail and Salesforce. Keeping client information and touchpoints current in Salesforce. Maintaining transparent communication with department managers, staff, and clients. Collaborate with service technicians to generate invoices and quotes, and ensure timely cash collection. Addressing client complaints and inquiries promptly and satisfactorily. Collaborating with cross-functional teams to ensure brand alignment specifically within the client service and client-facing aspects of the enterprise. Geography. This position will be based out of our PHX office. Hours. 0700-1530 MST, Monday-Friday Guaranteed 40-hour week Recommendations. Good to have, but not required: 2+ years of administrative experience 1+ year of scheduling or dispatching experience Advance customer service and communication skills (written and verbal) High attention to detail with the ability to complete tasks and follow through Strong prioritization and organizational skills Success in working efficiently in a fast-paced environment Proficiency in Google Workspace and Salesforce is a plus. No prior knowledge or experience working in HVAC is required.
    $24k-40k yearly est. Auto-Apply 60d+ ago
  • Bin Stocking agent - Retirees Welcome

    Lightning Bolt 3.7company rating

    Agent job in Phoenix, AZ

    Job Description Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan) Powered by JazzHR 6Z3p0NU48y
    $30 hourly 14d ago
  • Investment Real Estate Sales Agent

    New Western 3.5company rating

    Agent job in Phoenix, AZ

    About the Opportunity We're the #1 home buyer in the U.S. and a 3x Glassdoor Best Place to Work. Join a team that's revitalizing neighborhoods, expanding housing supply, and redefining what a sales career can look like. At New Western, you'll start making an impact fast. From day one, you'll learn the business of investment real estate from the inside, how to build a pipeline of investors, and how to close deals. What You'll Do * Prospect and qualify investors through outbound calls, meetings, and networking * Leverage our platform, data, and track record to confidently match investors with properties * Coordinate showings, offers, and closings * Manage multiple transactions at once to ensure smooth processes * Compete and grow in a high-activity, team-driven sales culture What You'll Gain * Earnings: First-year average $93K | Top 20% $160K+ | Long-term top performers $450K+ * Exclusive inventory: Acquisition Agents source the off-market properties you'll sell * Team support: Weekly commission payouts, in-house marketing, and market intelligence * Tech enabled: Proprietary real estate marketplace to connect investors with properties * Learning: In-person coaching and on-demand learning via New Western University * Growth: Top agents often advance into acquisitions roles (~15 months) * Culture: Focused on high performance, teamwork, and fun (see for yourself @NewWestern) What Thrives Here * Competitive, coachable, and motivated by performance-based rewards * Comfortable with a 100% commission structure and uncapped upside * Early-career professionals (SDR, automotive, insurance, hospitality, retail) ready to fast-track earnings * Licensed real estate agents, those pursuing a license, or wholesalers * Not yet licensed? We'll connect you to national partner schools for discounted coursework so you can start faster Why New Western * When you close a deal here, you're not only growing your career-you're also helping to add more homes back into communities and expand opportunities for local buyers. * You'll find a fun, in-office culture with leaderboards, recognition, and support to push you further, faster. Ready to Build Your Career? Your next chapter starts here. Visit lifeatnewwestern.com to learn more and apply today. Real estate license (or willingness to obtain) required. #LI-LS1
    $68k-99k yearly est. 60d+ ago
  • Agent, Cross-Utilized IWA

    Trego Dugan Aviation of Grand Island Inc. 4.0company rating

    Agent job in Mesa, AZ

    Starting wage $16.00 per hour Paid Time Off Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Must be able to complete required training Must be at least 18 years old General Purpose of Job: This position is responsible for providing total customer service to all people by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude. Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats. Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements. Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate. Ensuring FAA, Airline, and airport regulations are followed. Enforcing safety/security measures and protects sensitive zones. Assisting Customers with special needs, i.e., Customers who need assistance in boarding. Loading and uploading baggage on and off the aircraft. Marshaling in the planes and pushing back the aircraft. Excellent communication skills. Work in extreme outdoor conditions. Ability to push/pull/lift 70 lbs. on a continuous basis. Able to read and write English; bilingual skills a plus. Ability to work efficiently under time constraints. Must be available to work varied hours plus weekends and holidays. Other duties as assigned by the Station Leader. Must be 18 years or older. Must pass a ten (10) year background check and pre-employment drug test. Must have authorization to work in the U.S. as defined in the Immigration Act of 1986. Ability to attend required training. Valid Driver's license Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail. Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high stress situations. Be open to change (positive or negative) and to considerable variety in the workplace. Willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be understanding and helpful on the job. Abide by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depend on oneself to get things done. Be persistent in the face of obstacles. Physical Demands: Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Other Requirements and Qualifications: Education: High School diploma or equivalent Knowledge: Possess basic computer skills Job Type: Part-time
    $16 hourly Auto-Apply 50d ago
  • Welcome Desk (Front Desk Entry Level) Attendant

    Village Clubs

    Agent job in Phoenix, AZ

    The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness. We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter. Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself. Ideal candidate: Is ENERGETIC AND HAS HOSPITALITY/CUSTOMER SERVICE EXPERIENCE. CAN WORK MORNINGS, NIGHTS & WEEKENDS ALL EMPLOYEES GET FREE HEALTH CLUB MEMBERSHIP Camelback: Scroll down towards the bottom of the page and then please click on the photos to see them full screen. ***************************************************************************************************************************************** Job Summary To exceed guest expectations by being enthusiastic and helpful and to create a welcome home atmosphere for members and guests. Incorporate the Village Standards: People, Places and Programs everyone/every time/everywhere Summary Of Essential Functions • Attract and Retain members by consistently providing excellent customer service • Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards • Present a professional, positive image that reflects well on the organization. • Greet and check in members with sincere hospitality and effective communication skills • Responsible for having general knowledge of the club, amenities, programs, and useful information about the area • Responsible for handling and recording cash and non-cash transactions • Providing exceptional customer/ guest service and acting in a friendly/ helpful manner at all times. • Handle guest complaints in a timely manner, and direct guest questions or concerns to the correct individuals • Assist members in signing up for programs and activities. • Answer all phones and direct calls to appropriate staff • Maintain clean and safe front desk area and any other related areas • Assist membership where possible to help ensure their successful operation. • Handle credit card/cash transactions • Take member reservations for tennis, squash and racquet courts • Other duties as assigned. Knowledge/Skills Required • Ability to operate multi-line telephone systems • Outstanding customer/guest service/ skills with a friendly, enthusiastic, and helpful demeanor. • Understanding of court reservation systems Must be 18 years or older and have high diploma or GED • Must possess basic computer/data entry skills. • Obtain CPR certification within 30 days of hire through company training • Ability to multi-task Knowledge/Skills Preferred • Prior high-end health club/hospitality or related industry experience • Prior credit card/cash handling • Understanding of court reservation systems • Bilingual a plus Required Abilities Physical Activity This position requires standing for long periods of time, walking, lifting, grasping, bending and kneeling for filing. Sitting for some periods of time. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers. Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers and members accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication. Physical Requirement Walking and standing are required daily. Sitting some of the time. Exerting up to 10 pounds of force occasionally to lift, carry, push, and pull or otherwise move objects. In addition, may involve physical movement which includes activities related to membership events and programs and periodically lift up to 25 pounds. Visual Requirement This position requires close visual acuity to perform activities such as: greeting guests, answering phones, reading and analyzing data and figures, transcribing, and viewing computer monitors. Working Conditions Involves typical office or administrative work and member indoor and outdoor activity
    $31k-48k yearly est. 60d+ ago
  • Account Services Representative

    Cox Enterprises 4.4company rating

    Agent job in Phoenix, AZ

    Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ******************** Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes. Job Description The Customer Care representative also helps grow the company through capturing opportunities to offer additional or upgraded services to customers as available. RESPONSIBILITIES Promote Quality Customer Experience -Work in a call center environment providing excellent customer care by greeting customers, asking questions and actively listening to customers to understand their needs or requests -Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments -Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments Problem Solving -Determine the appropriate answer, response, or solution by interpreting relevant information in light of the customer's circumstances -Educate customers by explaining bills and Cox policies and procedures concerning prices, billing and service -Perform any necessary calculations pertaining to fees, time periods, or dates Drive Business Growth Grow the company through identifying sales lead generation opportunities, promoting Cox services, and -offering service contracts. Add contracts as authorized by customers -Provide seamless customer service through partnering with Sales for identified sales leads and Technical Support for customer assistance with non account-related troubleshooting Qualifications Minimum -6 months work experience providing service directly to customers -6 months experience using a computer in a work or non-work setting -High school graduate or GED or equivalent work experience -Eligibility to work in the United States Preferred -6+ months experience working in a position that requires meeting sales goals -1 - 2 year work experience in a customer service role, not specific to just Call Center -Strong aptitude for helping customers and a customer experience focus -Enthusiastic and personable -Must be able to work in a call center or highly structured environment -Strong computer skills and be able to navigate through multiple screens -Ability to adapt to constant change -Demonstrated solid work history. Additional Information All your information will be kept confidential according to EEO guidelines. APPLY AT: ************************************************** (JOB CODE 142443)
    $25k-28k yearly est. 17h ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent job in Goodyear, AZ

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1013443BR Location Number 000485 Goodyear AZ Store Address 1408 N Litchfield Rd$15.15 - $19.22 /hr Pay Range $15.15 - $19.22 /hr
    $15.2-19.2 hourly 5d ago
  • Personal Insurance Advisor

    Bell Bank 4.2company rating

    Agent job in Phoenix, AZ

    *This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: The Personal Insurance Advisor is responsible for the profitable growth of the Agency and contributing to the Agency sales goals. Individually, the Advisor is responsible for prospecting, soliciting, quoting and selling new Property/Casualty and/or Benefits accounts, while meeting their own individual sales goal. The Advisor is also responsible for proactive relationship management of their accounts, working in conjunction with Agency Account Managers. Primary Duties: Advisor - New Sales Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups. Respond to referrals quickly and effectively. Prequalify prospects for insurability and quality of risk. Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs. Determine appropriate insurance markets and make submissions to potential markets. Design insurance programs and recommend coverages to clients. Create insurance proposals and make sales presentations. Be familiar with and following binding rules for all insurance carriers. Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance. Introduce Account Manager to clients as part of their service team. Enter documentation, as required for producers, in EPIC for all new sales processes. Ask for referrals from insureds to help generate new business. Accept and handle prospects assigned by management. Advisor - Existing Client Relationships (renewals and retention) Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them. Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy. Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk. Remarket coverages when necessary. Propose coverages to round out the account. Work with Account Manager to provide timely information to carriers and clients according to agency standards and procedures. Document activities, conversations and data in EPIC according to Agency procedures. Review complex or unique policy change requests or service activities with Account Manager. Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff. Collect current premiums, past due balances and late charges on agency billed items. Provide assistance as needed for complex or troublesome claim situations. Retain an agreed upon percentage of accounts each year. Continue to develop relationships with insureds. Develop positive and professional relationships with carriers/ underwriters/representatives. Accept and carry out any duties/accounts assigned by Agency Management. Bell Insurance Standards Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned Job Skills Required: Insurance License. Previous sales experience, particularly insurance, is preferred. Commitment to continuous learning/education in insurance and the industries for which you are managing risk. Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately. Proficiency in technology to use EPIC system as required. Good presentation skills. Good interpersonal skills with a deep and knowledgeable professional network. Focus on ethics, integrity and honesty.
    $49k-71k yearly est. 6h ago
  • 10826 Inside Sales

    Cosmoprof 3.2company rating

    Agent job in Phoenix, AZ

    Job Title: Beauty Advisor FLSA: Non-exempt Grade: Code: Inside Sales Representative USA - 0130 Company: SBH Department: Store Operations Positions Reporting to this job: NA Reports to (Title): Store Manager Essential Function Provides an optimal customer experience utilizing our selling behaviors. Ensures all transactions are complete and accurate and the store is maintained to meet brand standards Primary Duties 40% Brand: Bring customer experience to life by providing an optimal customer experience utilizing our selling behaviors and Company sales directives. Ensures all customer transactions are complete and accurate. Supports brand standards compliance in maintaining a good store appearance to provide a positive shopping experience for our customers. Aids in resolving customer service issues timely and skillfully. 25% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Collaborates with a wide number of customers and co-workers on a regular basis. Assist Store Manager with onboarding and training needs of new associates. Is an advocate for diversity, inclusion and belonging. 25% Operations: Record all sales in the POS and handle all monetary transactions such as sales, returns and exchanges accurately and efficiently. Completes daily paperwork and reporting, makes bank deposits when needed. Price merchandise, process back stock, assist with shipment processing and housekeeping duties such as cleaning. Supports with POGs as needed. May open and close the store. 10% Safety/Loss Prevention: Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older 1+ years retail sales / customer service experience preferred Able to communicate with customers, co-workers and management in a clear and consise manner. Ability to execute knowledge from product knowledge training to support with customer service Can read and explain product labels Can follow direction and perform other duties as assigned by Manager Competencies Definition Passionate Learner Desire to grow and learn. Flexible & Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations. Talent Builder Actively learns. Normally, asks questions to gain further information and understanding. Open to feedback. Effective Communicator Typically articulates well when sharing information with others and shares information in a timely manner. Asks questions and listens. Team Builder Works well with others to get the job done / support the customer. Understands and practices of inclusion. Customer Focused Partner Works to meet the needs of external and internal customers. Results Driver Holds self to a good work standard. Manages own time, focuses on the right priority and achieves what needs to be done. Strategic Thinker Proactively contributes to activity to support strategic plans. Big Picture Thinker Understand how the store operates Problem Solver & Decision Maker Uses the right information to make good decisions. Has good judgement to make prompt but balanced decisions to inform others and/or the customer. Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor X Task Level High □ Departmental/Division Level High □ Project Level High □ Consultative Level High The amount of discretion or freedom this position has X Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
    $26k-38k yearly est. Auto-Apply 60d+ ago
  • Bin Stocking agent - Retirees Welcome

    Lightning Bolt 3.7company rating

    Agent job in Phoenix, AZ

    Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan)
    $30 hourly Auto-Apply 13d ago

Learn more about agent jobs

How much does an agent earn in Casa Grande, AZ?

The average agent in Casa Grande, AZ earns between $19,000 and $72,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Casa Grande, AZ

$37,000
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