Agent jobs in Cedar Hill, TX

Infosys is seeking a highly experienced Salesforce Technical Architect with deep expertise in Agentforce (Service Cloud & Agent Workspace) to lead the design and implementation of scalable customer service solutions. In this role you will be architecting end-to-end experiences across channels using Salesforce's service capabilities, ensuring technical excellence and alignment with business goals. Key Responsibilities : • Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features. • Translate complex business requirements into scalable, secure, and maintainable technical solutions. • Provide thought leadership and best practices in architecting solutions with Agent Console, Knowledge Base, and Case Management. • Design integrations between Salesforce and external systems (CTI, chatbots, third-party knowledge bases, etc.). • Guide and mentor Salesforce developers, admins, and business analysts. • Define and enforce Salesforce coding and configuration standards. • Conduct architecture reviews and ensure alignment with enterprise architecture. • Support pre-sales and proposal efforts with solution design and technical estimations. • Collaborate with stakeholders to ensure roadmap alignment and value realization. Required Skills • 8+ years of Salesforce experience, with at least 3+ years as a Technical Architect. • Proven experience with Service Cloud and Agentforce / Agent Workspace. • Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat. • Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools. • Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC). • Familiarity with Salesforce Data Model, Security, and Sharing rules. • Excellent communication, presentation, and stakeholder management skills. • Salesforce Application Architect or System Architect certification required; CTA is a strong plus. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications • Experience with Salesforce Knowledge, Next Best Action, and Einstein Case Classification. • Background in Contact Center Technology (CTI) and voice platform integrations. • Agile project experience and familiarity with DevOps tools like Copado or Gearset. • Experience working in regulated environments (e.g., healthcare, financial services) is a plus. • Salesforce Certified Service Cloud Consultant • Salesforce Certified Application Architect / System Architect • Salesforce Certified Technical Architect (CTA) • Salesforce Certified Omni Studio Developer / Consultant Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits : Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. Ensure all your application information is up to date and in order before applying for this opportunity. We seek to be the 1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The IntermediateLife Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand. We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position can be based on the Plano, TX Campus . Relocation assistance is not available for this position. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures. Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information. Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals. Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations. Develops and communicates appropriate life insurance strategies based on individual member needs. Provides foundational protection planning advice, including insurance protection. Life Regulatory will refer members to Life Sales representative for advice and recommendations. Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations. Motivates member to take action on recommendation(s) and resolves objections using foundational sales techniques and foundational persuasion skills. Implements recommendation(s). Monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, investment market and industry trends and tax law changes, as well as USAA's products and services. May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Work Hours: Monday Friday / 7:30am 7:00pm (Central) An 8 hour shift will fall within these hours This role is required to be in office, with potential hybrid opportunity after 6 months. What you have: High School diploma or GED Required maintenance of Life/Health license Required annual completion of AHIP and Broker/Carrier appointments when applicable. 1 year of financial industry and/or life sales experience Experience delivering frequent written and oral communication Experience acquiring and applying new concepts and information Experience processing and analyzing information Experience fulfilling requests and meeting deadlines Experience resolving conflict and negotiating Experience multi-tasking in an operating systems environment Experience participating in a team environment Successful completion of a job-related assessment may be required What sets you apart: 2 years experience working in Sales with life insurance 1 years experience working in a call center environment CLU - Chartered Life Underwriter or comparable designation US military experience through military service or a military spouse/domestic partner Compensation range : The salary range for this position is: $51,340 - $86,630. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xevrcyc All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Customer Service Representative Job Type: Full-Time Experience Level: Entry to Mid-Level We are looking for a Customer Service Representative to join our team in Dallas, TX. The ideal candidate will be responsible for delivering excellent customer support by handling inquiries, resolving complaints, and providing information about products or services. If you are a people person with strong communication skills and a passion for helping others, we'd love to hear from you! Key Responsibilities: Handle incoming customer calls, emails, and chats in a professional and courteous manner. Resolve customer issues efficiently while ensuring customer satisfaction. Provide product/service information and assist with order placement, billing, returns, and technical support. Document all customer interactions in the CRM system accurately. Escalate complex issues to the appropriate departments when necessary. Maintain knowledge of company products, services, policies, and procedures. Meet or exceed performance metrics related to response time, quality, and customer satisfaction. Requirements: Bachelor's degree is must. 1-3 years of customer service or call center experience. Excellent verbal and written communication skills. Proficiency in using computers, CRM systems, and basic MS Office tools. Ability to multitask, prioritize, and manage time effectively. Positive attitude, patience, and a strong work ethic.

Control access to restricted areas. Do not allow any person to return to the secure side of airport. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older. 3. Must have a reliable telephone and transportation. 4. Must have HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 70 lbs. 5. Must have good hearing and vision. 6. May be exposed to occasional loud noise levels. 7. Must pass pre-employment and random drug test. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must pass a pre-employment background check. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. May be required to work weekends, overnight shifts and holidays. ESSENTIAL FUNCTIONS: 1. Prevent unauthorized individuals from gaining access to the guarded area. 2. Patrol area designated by client. 3. Ensure all persons/property entering and leaving he premises are properly authorized. 4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty. 5. Never leave post without being properly relieved. 6. Answer telephones in a polite and professional manner. 7. Be able to operate a computer and access systems (where applicable). 8. Complete reports in detail and in a timely manner. 9. Must be familiar with all Governmental/Client/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in courteous manner. 12. Utilize appropriate communications channels and maintain records, report and files as required. 13. Must be in proper uniform or business attire as directed by company officials. 14. Identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Job Description Entry-Level Real Estate Agent - Start Your Career With Support and Direction We're looking for new or soon-to-be licensed agents who want a strong start in real estate. If you're motivated to learn the business and want a team that helps you grow, this role offers the training, structure, and lead flow needed to get moving quickly. As an entry-level agent on our team, you'll learn how to work with buyers and sellers, communicate effectively with clients, and navigate every step of a real estate transaction. You'll have access to leads, coaching, and practical systems that make it easier to build momentum early in your career. Instead of spending your time trying to figure everything out on your own, you'll be learning directly from people who have already built successful businesses. This position is ideal for someone who enjoys working with people, is comfortable learning new skills, and wants a long-term future in the industry. You'll have the flexibility to set your schedule while getting the support needed to develop confidence and consistency. If you're ready to begin your career with a team that provides real guidance and opportunity, we'd like to speak with you. Apply today to take the first step toward building a successful future in real estate. Compensation: $92,500 - $185,000 yearly Responsibilities: Engage with potential clients to understand their real estate needs and preferences. Conduct property showings and provide insightful information to prospective buyers. Assist clients in preparing and submitting offers, ensuring all documentation is accurate and timely. Collaborate with team members to develop effective marketing strategies for property listings. Stay informed about local market trends and share valuable insights with clients. Participate in team meetings and training sessions to enhance your real estate knowledge and skills. Maintain a detailed database of client interactions and follow up to nurture relationships and build trust. Qualifications: Real Estate License required or in progress. Experience in customer service or sales, showcasing your ability to connect with clients. Ability to communicate clearly and effectively, both in writing and verbally. Proven track record of being proactive and taking initiative in a team environment. Strong organizational skills to manage multiple tasks and priorities efficiently. Willingness to learn and adapt to new technologies and real estate practices. Familiarity with the Dallas-Plano-Irving real estate market is a plus. Ability to work independently while also collaborating with team members to achieve goals. About Company To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.

TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change. CSAT Agent Role Purpose The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections. CSAT measurement & improvement * Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions. * Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership. Stakeholder collaboration * Work hand‑in‑hand with Engagement Managers and AT&T sales teams to align messaging and resolve customer concerns quickly. * Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences. Compliance & documentation * Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record. Outcomes & KPIs (program‑aligned) * Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on "optimal customer satisfaction.") * First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks. * Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents. [800XXXX_C...T Redlines | Word] * Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards. Qualifications * 2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes. * Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders. * Experience with ticketing/CRM tools and structured survey/feedback collection. * Strong problem‑< span class="cf0">solving; calm under pressure; bias to action in escalations TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Ben efits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $40,000 - $55,000 per year #LI-DH1

Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. Respond to students' questions and issues both telephonically and via email with accurate and timely response. Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. Document all call information according to standard operating procedures. Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions Perform other duties as assigned. Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. **This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.** The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. ***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*** Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $46,831.50 Compensation is determined based on experience. **Application submission deadline is 12am of the date listed.** 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

Job Description Map Communications is eagerly awaiting your application for our Full Time Positions! Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. Customer service experience is a plus, but not required. This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Be fluent in reading/writing/speaking both English and Spanish Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Paid Training Compensation: $19 / Hour Shifts Offered: Full Time - 40 hours per week Must be available to work a weekend day (Sat or Sun each week) Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro

About Us We are a travel-focused company dedicated to inspiring and connecting travelers worldwide. Through engaging content, curated experiences, and personalized travel guidance, we aim to showcase the best destinations and experiences to a broad audience. Position Overview We are seeking a creative and motivated Travel Influencer to join our team. In this role, you will share authentic travel experiences, promote destinations and services, and engage audiences across social media platforms. The ideal candidate is passionate about travel, skilled in content creation, and enjoys inspiring others to explore the world. Key Responsibilities Create engaging content including photos, videos, and social media posts to promote travel experiences. Share personal travel experiences while highlighting destinations, accommodations, and activities. Build and maintain an active presence across social media channels. Collaborate with the marketing team and travel partners for campaigns and promotions. Engage with followers and respond to inquiries or comments professionally. Track content performance and adjust strategies to maximize reach and engagement. Qualifications Proven experience creating content on social media platforms (Instagram, TikTok, YouTube, etc.). Strong photography, videography, and storytelling skills. Excellent written and verbal communication abilities. Passion for travel and exploring new destinations. Ability to work independently and manage your own schedule. Familiarity with social media analytics and trends is a plus. What We Offer Flexible work arrangements and schedule. Opportunities to travel and experience new destinations. Access to travel perks, partnerships, and exclusive experiences. Supportive team environment for content creation and growth. Potential for monetization and brand partnerships.

2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities * Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. * Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. * Respond to students' questions and issues both telephonically and via email with accurate and timely response. * Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. * Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. * Document all call information according to standard operating procedures. * Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. * Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). * Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions * Perform other duties as assigned. * Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. This position is Security Sensitive, therefore, candidates will be subject to a criminal background check. The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. * This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.* Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $46,831.50 Compensation is determined based on experience. Application submission deadline is 12am of the date listed. 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

Flexible Schedule Booking Agent | Fully RemoteCompany: Destination KnotLocation: Remote (U.S.) About Us:Destination Knot is a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients. Job Description:We are seeking a detail-oriented and customer-focused Flexible Schedule Booking Agent to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.Responsibilities: Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients' preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers. Handle client inquiries, modifications, and cancellations in a professional and timely manner. Maintain accurate records of bookings and client interactions. Participate in training sessions and supplier webinars to enhance industry knowledge. Qualifications: Must be 18+ and legally authorized to work in the U.S. Excellent communication and customer service skills. Passion for travel and helping others create unforgettable experiences. Self-motivated with the ability to work independently. Comfortable using online booking platforms and learning new software. Prior experience in customer service or sales is a plus but not required. How to Apply:If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.

STAR Workforce allows corporations and firms to hire resources to manage your day to day activities in Recruiting, Sales and Support. We also have the expertise to automate most of the monotonous tasks related using Robotic Process Automation Tools such as Softomotive, Workfusion and Microsoft Power Apps. We can help you handle your Backoffice while you can focus on increasing your business. We have highly optimized Flex Plan allows you do increase resource as you grow. Job Description We are looking for cold calling agents who can generate leads online and do email and cold calling for IT Staffing Industry Cold calling agents will be approaching new clients to automate their manual process by showing our capabilities via email, presentations, demo and other means Agent is also required to meet daily targets that translates to progress or communication with the stakeholders Qualifications Understand how to extract leads from Social Media and Web Directories Be able to explain and present our capabilties Convince cost savings to end user Must have excellent communication skills Spanish and English is preferred but not mandatory. Additional Information All your information will be kept confidential according to EEO guidelines.

The Solution Representative V is responsible for adding new customers as well as maintaining existing client account relationships. The Solution Representative will have assigned revenue goals and activity responsibilities. The position will be responsible for visiting management companies and owners in a geographic territory, attending management meetings with RealPage clients, attending industry functions on behalf of RealPage, Inc. and meeting with client executive management. Responsibilities New sales activities include the management of prospecting, qualifying, closing. Follow up on implementations associated with new product and service sales. Generating new sales and add-on sales revenue within a given territory and/or named account listing. Research, identify, and tenaciously generate new opportunities weekly. Methodically qualify, build, and manage an accurate sales funnel. Strategically attack a regional territory to close new business and grow existing accounts. Sell our solutions with a consultative approach in a high energy environment. Create the ROI for your prospects. Maintain a high volume of activity including outbound calls, emails, & social selling. Skillfully deliver web based presentations while partnering with our Sales Engineers. Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex organizations. Consistently outperform your quarterly and annual sales quota. Thrive on change while remaining highly organized, optimistic, and coachable. Qualifications Four-year college degree in business or 5 years relevant work experience in sales. Minimum of 5 years of formal field sales or inside sales work experience with a record of exceeding assigned quotas. Strong track record of proven achievement selling software products or services required. Previous experience with value-based selling into the real estate industry or related financial services industries. Ability to identify, qualify and prioritize prospects. Ability to present products and solutions to large groups. Ability to assess a situation and quickly formulate the correct solution. Ability to effectively and efficiently manage a geographic territory on an on-going basis. Excellent verbal and written communication skills. Technically savvy with Microsoft Office Suite. Any certifications with Real Estate associations such as IREM or NAA is highly desired. Contact management software experience with Salesforce.com is a plus. Industry meetings with industry associations and trade shows will be required. (these may occur on evenings and weekends). Self-motivated, hard-working, detail-oriented individual with punctual follow-up with clients on daily activities. This individual needs to be a self-starter that is motivated by resolving client issues and selling solutions in order to collect commission income. Position requires field activities including some overnight and weekend travel (up to 40%). SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. #LI-Hybrid #LI-JW1 Pay Range USD $123,600.00 - USD $210,400.00 /Yr.

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1005944BR Location Number 000148 Grapevine TX Store Address 1515 W State Hwy 114$15 - $19.22 /hr Pay Range $15 - $19.22 /hr

Call Center Specialist JobID: 10051 Transportation Date Available: ASAP Attachment(s): * Transportation - Specialist Call Center.docx

Coordinating and distributing equipment to employees. EDUCATION AND EXPERIENCE: High School diploma or equivalent. Previous airport and/or customer service experience preferred. Previous radio / phone dispatch experience desirable. Previous supervisory experience preferred. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). Must be 18 years of age or older. Must have a reliable telephone and transportation number. PERSONAL AND PHYSICAL REQUIREMENTS: Treat all information as confidential. Posses the tact to deal with all levels of situations, client representatives, employees and the public. Ability to work from verbal and written instructions. Ability to communicate in English clearly and concisely verbally and in written form. Must be detail-oriented and perform with minimal supervision. Must be able to handle multiple situations simultaneously. Must have excellent radio/telephone skills. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. Must be able to lift, carry and/or hold up to 75 lbs. Must pass pre-employment and random drug test. Must complete a criminal background check. Must meet necessary requirements to obtain a security sensitive identification badge. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: Must be familiar with and abide by all Client/company regulations. Work with Client Special Services Representatives to ensure all requests for services are met. Actively Participate in the Safety Management System (SMS) Pull assignments or work orders from computer, as needed. Do all reports accurately and in a timely manner. Must be familiar with all FAA/ TSA/Airline/Company regulations. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs Escalate issues to operations Manager Immediately. Deal courteously and tactfully with fellow employees and passengers if necessary. Communicate effectively with fellow employees. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. Maintain and distribute radios (where applicable). Always complete the appropriate documentation and reports in thorough and timely manner. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. Provide general information and directions to passengers. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. Attend meetings and inservices as required. Utilize appropriate communications channels and maintain records, reports and files as required. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. Identification badges must always be visible. Adhere to company policies and procedures and participate in achievement of company objectives. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. Perform other duties as requested.

Job Description Tired of working a job instead of building a career? Looking for freedom, income potential, and personal growth? If that sounds like you, keep reading. We're looking for driven individuals to join a top real estate team - whether you're a licensed agent ready to take your career to the next level, or someone who's ready to earn their license and start strong. What We Offer: Top-tier coaching & mentorship - learn from agents closing 6, 7, and even 8 figures Cutting-edge technology & marketing tools - make your job easier and more effective Proven lead generation systems - no more guessing where your next deal is coming from Flexible schedule - build your career around your life Upside income potential - the harder you work, the more you can earn Licensed agents: You'll gain access to proven systems that help you generate leads, close deals, and scale your income. We've seen agents make more in their first few months than they made in entire years at previous jobs. If you're coachable, motivated, and ready to learn, we can help you do the same. Ready to Apply? If you're ready to build a career in real estate - not just have another job - apply today. We'll reach out to qualified candidates to schedule an introduction and answer your questions. Click “Apply Now” and let's get started. Compensation: $125,500 - $285,000 yearly Responsibilities: Guide clients through the home buying and selling process with clarity and confidence. Develop and maintain strong relationships with clients, ensuring their needs are met at every step. Utilize our cutting-edge technology and marketing tools to enhance your sales strategies. Participate in ongoing training and mentorship programs to continually improve your skills. Collaborate with team members to share insights and strategies for success. Conduct market research to stay informed about current real estate trends and opportunities. Manage your schedule effectively to balance client meetings, showings, and personal time efficiently. Qualifications: Real Estate license or in the process of getting one. Experience in customer service or sales, showcasing your ability to connect with clients. Ability to communicate clearly and effectively, ensuring clients feel informed and confident. Proven track record of managing multiple tasks and priorities efficiently. Willingness to learn and adapt, embracing our training and mentorship opportunities. Comfortable using technology and marketing tools to enhance sales strategies. Strong interpersonal skills to build and maintain lasting client relationships. Ability to conduct market research and stay informed about real estate trends in the Dallas-Plano-Irving, TX area. About Company To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.

Map Communications is eagerly awaiting your application for our Full Time Positions! Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. Customer service experience is a plus, but not required. This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Be fluent in reading/writing/speaking both English and Spanish Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Paid Training Compensation: $19 / Hour Shifts Offered: Full Time - 40 hours per week Must be available to work a weekend day (Sat or Sun each week) Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today!

STAR Workforce allows corporations and firms to hire resources to manage your day to day activities in Recruiting, Sales and Support. We also have the expertise to automate most of the monotonous tasks related using Robotic Process Automation Tools such as Softomotive, Workfusion and Microsoft Power Apps. We can help you handle your Backoffice while you can focus on increasing your business. We have highly optimized Flex Plan allows you do increase resource as you grow. Job Description We are looking for cold calling agents who can generate leads online and do email and cold calling for IT Staffing Industry Cold calling agents will be approaching new clients to automate their manual process by showing our capabilities via email, presentations, demo and other means Agent is also required to meet daily targets that translates to progress or communication with the stakeholders Qualifications Understand how to extract leads from Social Media and Web Directories Be able to explain and present our capabilties Convince cost savings to end user Must have excellent communication skills Spanish and English is preferred but not mandatory. Additional Information All your information will be kept confidential according to EEO guidelines.