Real Estate Agent
Agent job in Kalamazoo, MI
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Licensed Real Estate Listing Agent
Agent job in Elkhart, IN
Are you looking for a new opportunity in the world of real estate? If so, we are actively seeking Licensed Real Estate Listing Agents in our area. Listing Agents not only list and manage housing sales, they also network and coordinate with buyers and sellers. Due to the personal nature of the listing process, you'll need to have excellent interpersonal and administrative skills. You'll be responsible for consulting with clients regarding the sales process and obtaining great value for their property.
The ideal Real Estate Listing Agent will be a coachable self-starter with a great sense of creativity. The real estate market is always evolving and we need someone who can develop unique ways of standing out to potential clients. Experience in sales, customer service, and marketing are valuable to a career in real estate. If you already possess your real estate license, we want to speak with you!
One of the exciting elements of real estate is that compensation is tied to performance. Real Estate Listing Agents can often make over $100,000 a year. You will find that the more work and effort you put into your role, the more you will earn.
Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.
Job Responsibilities
As a Licensed Real Estate Listing Agent, you will...
* Participate in open houses and networking activities to enhance your sales
* Cultivate rapport with potential buyers and assist with their home buying needs
* Create and distribute marketing materials that advertise your real estate sales services
* Market your real estate agent services to the local community
* Be a team player who thrives working with a tight knit company where their activities directly affect the bottom line
* Communicate in a timely manner with all clients who are active in the real estate sales process and follow up and reach out to those who are not
* Possess an ability to analyze clients' needs and wants and match them to homes
* Network and pursue referrals and nurture a roster of clients
As a broker, we will...
* Offer competitive commission rates
* Create a supportive and encouraging work environment to help you thrive in your role
* Give you flexibility to set your own schedule so you can have a work-life balance that meets your needs
* Provide training and resources to help you maximize your career success
About Cressy & Everett Real Estate
Cressy & Everett Real Estate, founded in 1946, is a member of Leading Real Estate Companies of the World, an international network of independent real estate companies. We have over 150 sales associates and are a regional, full-service firm specializing in residential brokerage and home warranties through our nine offices in five Indiana and Southwestern Michigan counties.
Working Here
Cressy & Everett Real Estate has the most reputable and knowledgeable sales professionals in Northern Indiana and Southwestern Michigan - more than any company in the area. We take the training and development of our agents seriously. To stay competitive in today's market, you need more tools and services than your competition. As a member of the Cressy & Everett brand, you'll benefit from our local support and systems to grow your business.
Our Equal Opportunity Promise
We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Industry
Real Estate Lic
Agent Code: MWW
Agent job in Kalamazoo, MI
K2L Freight LLC, is an Independent Freight Agent of West Motor Freight, a member of the Evans Network of Companies. We are seeking qualified Class A Regional OTR Owner Operators for a Dedicated Drop & Hook Account. We run Midwest Lanes ONLY . Partnering with West Motor Freight allows you to earn a competitive living and get home for weekends.
Dedicated Drop & Hook Dry Van - No Touch Freight
* Average Weekly Gross: $5,500 - $ 6,600
* This is a Dedicated Drop & Hook freight opportunity hauling dedicated loads out of Michigan
* Runs are M-F; home every weekend with optional Sunday work available
* West Michigan Owner Operators are able to get by the house throughout the week!
* We run Midwest lanes only (day runs)
* No East Coast - No Mountains.
* Additional Pay: $1,000 Referral Bonus
Owner Operator Benefits!
* NO COST Cargo & Liability Insurance
* Plate Program, IFTA, & Tractor Insurance All Available Through Us With No Money Down!
* HUGE Fuel & Tire Discounts, EFS Fuel Cards
* Best Pass Available
* Accurate Weekly Pay, Direct Deposit
* Clean Roadside Inspection Bonus/Payouts!
What We Offer:
* An Easy Onboarding Process at NO COST to You
* Online Orientation with No Traveling Required!
* All Documentation Sent Directly to Your Home
* Excellent Revenue Earning Potential
Qualification Criteria
* 1 Year of Verifiable Class A Driving Experience in the Previous 3 Years
* Satisfactory Driving Record (Good PSP & MVR Reports)
* Tractor Must Be a 2000 or Newer
* Required to Run Under West's Authority
Call Mike for More Info @ ************
Click Here to Apply Now!
APPLY NOW CALL **********
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Select an option YesNo
Have you had any moving violations in the last two years? *
Select an option YesNo
Do you have at least 1 year of verifiable Class A tractor-trailer experience from the last 5 years? *
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Are you 22 years or older? *
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Repossession Agent REPO MAN
Agent job in Schoolcraft, MI
Job DescriptionSalary:
FULL TIME REPO MAN WANTED!
We use RDN, RCM, Clearplan & DRN
The Repossession Field Agent's job involves communicating with internal staff, external team members and consumers delinquent on a payment agreement. You will be investigating and tracking the known locations of cars out for repossession, securing them, and towing the vehicles to the closest company storage facility. Once towed, you will be responsible for appropriate, timely and accurate documentation. No Cold Calling-ALL accounts provided byestablishedbusiness.
Alcar Recovery is one of the most respected, rapidly expanding repossession firms in the country. We are seeking both fulltimeexperienced field agents and those eager to learn and committed to a new profession. We haveindustryleadingtechnology and top of the line recovery trucks that will help you excel at your job. We do things the right way and we hire the right people that can deliver results.
Are you looking for an opportunity to:
Be an integral part of a growing organization?
Be handsomely rewarded for your strong and flexible work ethic?
Work independently without supervision?
The field agent requires a positive attitude and a high aptitude forproblem solving. You will be the face of our company to the public and who will recover the collateral and assets for our clients. It requires very good people skills and the ability to communicate on all levels with all types of persons. Every person you meet needs to be treated with courtesy and respect regardless of the circumstances in which they find themselves or the attitude they exhibit.
If you are at least 24 or older with clean driving record and background; if you want to work a flexible schedule including weekends, then you should get in touch with us. We are an Equal Employment Opportunity Employer.
EDUCATIONAL REQUIREMENTS and WORK EXPERIENCE
High School Diploma or equivalent required
Proven ability and experience working in an outside environment without direct supervision
Previous law enforcement or military a plus
Either possess or can acquire a DOT physical card and Class D commercial drivers license
Basic mechanical ability
Previous experience working as a tow truckoperation, or in the repo industry, as a flatbed operator, self-loader or tow dolly, Industry certification a plus
ORGANIZATIONAL SKILLS AND KNOWLEDGE
Basic computer skills including internet and email, own a smartphone with service
You must have a clean driving record, pass a background and drug test
Clean, presentable appearance, reliable, strong work ethic and loyal
Able to read, write and speak English withreasonablecapability to be able to communicate with customers, employees, and vendors
Meet the attendance schedule and repossession goals as agreed to with your supervisor
Innovative, creative and seeks challenges while exercising analytical skills with determination
Ability to handle stress and multiple priorities with a level head and limited emotion
Flexible and self-confident with exceptional interpersonal skills
Effective command skills, competent management and organizational and conflict resolution skills
Listing Agent - Grand Rapids
Agent job in Grand Rapids, MI
Job Description
Listing Agent: Grand Rapids/West Michigan
About Us: At The Lash Group - Epique Realty, we are committed to providing exceptional real estate services to our clients. Our collaborative team leverages industry expertise and a client-centered approach to ensure every buyer has a smooth and enjoyable experience.
Position Overview:
We are seeking a motivated and personable Real Estate Showing Partner to join our dynamic team. In this role, you will work closely with our Buyers Agents to facilitate property showings and deliver an outstanding experience for clients throughout their home search.
Key Responsibilities:
Conduct Showings: Lead property viewings for clients, showcasing key features and answering any questions.
Client Engagement: Develop strong relationships with clients, guiding them in understanding their options and preferences.
Scheduling Management: Coordinate and manage showing schedules to ensure efficient and timely appointments.
Market Insight: Stay informed about local market trends and property details to effectively communicate with clients.
Collaborative Support: Work alongside Buyers Agents and team members to enhance the overall client experience.
Feedback Collection: Gather and relay client feedback after showings to help refine their property search.
Qualifications:
Active real estate license or willingness to obtain one (we can assist with this).
Excellent interpersonal and communication skills.
Friendly and approachable personality.
Ability to work both independently and as part of a team.
Proficient with technology and real estate tools.
Strong organizational skills and attention to detail.
Benefits:
Competitive commission structure.
Ongoing training and professional development opportunities.
Supportive team environment.
Flexible work schedule.
Health care benefits.
Air Vet membership.
24/7 roadside assistance.
And much more!
How to Apply:
If you are passionate about real estate and excited to help clients find their dream homes, please upload your cover letter and resume. We look forward to hearing from you!
Listing Agent - Grand Rapids
Agent job in Grand Rapids, MI
Listing Agent: Grand Rapids/West Michigan
About Us: At The Lash Group - Epique Realty, we are committed to providing exceptional real estate services to our clients. Our collaborative team leverages industry expertise and a client-centered approach to ensure every buyer has a smooth and enjoyable experience.
Position Overview:
We are seeking a motivated and personable Real Estate Showing Partner to join our dynamic team. In this role, you will work closely with our Buyers Agents to facilitate property showings and deliver an outstanding experience for clients throughout their home search.
Key Responsibilities:
Conduct Showings: Lead property viewings for clients, showcasing key features and answering any questions.
Client Engagement: Develop strong relationships with clients, guiding them in understanding their options and preferences.
Scheduling Management: Coordinate and manage showing schedules to ensure efficient and timely appointments.
Market Insight: Stay informed about local market trends and property details to effectively communicate with clients.
Collaborative Support: Work alongside Buyers Agents and team members to enhance the overall client experience.
Feedback Collection: Gather and relay client feedback after showings to help refine their property search.
Qualifications:
Active real estate license or willingness to obtain one (we can assist with this).
Excellent interpersonal and communication skills.
Friendly and approachable personality.
Ability to work both independently and as part of a team.
Proficient with technology and real estate tools.
Strong organizational skills and attention to detail.
Benefits:
Competitive commission structure.
Ongoing training and professional development opportunities.
Supportive team environment.
Flexible work schedule.
Health care benefits.
Air Vet membership.
24/7 roadside assistance.
And much more!
How to Apply:
If you are passionate about real estate and excited to help clients find their dream homes, please upload your cover letter and resume. We look forward to hearing from you!
Auto-ApplyAgent in Training
Agent job in Grandville, MI
Job Description
Are you a driven, goal-oriented professional ready to take the next step in your career? The
William Kraft Agency
- Farmers Insurance is seeking a motivated Agent in Training to help expand our client base, drive new business, and provide personalized insurance solutions that make a real impact.
This position is ideal for someone who thrives in a fast-paced, results-driven environment and wants to learn the business from the inside out. As an Agent in Training, you'll work directly with agency leadership, gaining hands-on experience in sales, client relations, and business development while playing a key role in the agency's growth and success.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Flexible Schedule
Paid Time Off (PTO)
Responsibilities
Proactively generate leads through outbound calls, referrals, networking, and marketing
Conduct client consultations to assess needs and recommend insurance solutions
Sell and cross-sell personal lines products such as Auto, Home, and Life
Maintain a steady pipeline of prospects and consistently follow up on open opportunities
Meet or exceed monthly performance goals in premium, policy count, and Life sales
Deliver exceptional customer service to foster long-term client relationships
Requirements
Sales experience preferred
Property & Casualty license preferred or willingness to obtain
(If not currently licensed, licensing support will be provided, Licenses must be obtained within 30 days of hire)
Strong communication, closing, and relationship-building skills
Self-motivated and goal-oriented with a competitive drive
Highly organized with the ability to manage multiple priorities and a strong sales pipeline
Call Center Agent - MI - Part-Time - M-Th 3p-8p and alternating Fridays 8-1 / Saturdays 9a-1p
Agent job in Grand Rapids, MI
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Adheres to work schedule
Meets productivity, quality, and service level goals
Provides compelling messaging to donors to influence blood donation
Provides blood donation information and convert donor into appropriate donation type based on donor eligibility
Answers donor questions, requests and concerns via phone and text
Recruits new donors by asking existing donors for family/friend referral (pledge)
Educates and motivates donors to schedule their next donation appointment
Attends training and implements techniques/tactics taught into workflow
Maintains accurate donor information in profile
Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion
Participates on team projects, as assigned
Demonstrates Versiti's core values daily
Executes service recovery techniques in order to address donor concerns/complaints
Provides excellent customer service by always doing what is right for the donor
Advocates Versiti's mission in the community
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
equivalent required
Experience
1-3 years customer service experience, preferably in a contact center environment required
Knowledge, Skills and Abilities
Excellent verbal and written communication skills required
Ability to demonstrate sales techniques and overcome objections required
Good attention to detail and accurate data entry skills required
Results-oriented / collaborates with management to meet individual goals required
Ability to multi-task and proactively communicate progress/obstacles required
Ability to perform in a team-oriented environment required
Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required
Tools and Technology
Personal Computer (desk top, lap top, tablet) required
Microsoft Office products required
Must learn contact center-specific programs (HemaTerra) required
Not ready to apply? Connect with us for general consideration.
Auto-ApplyAgent in training
Agent job in Jonesville, MI
Job Description
Our new Farmers Insurance agency is hiring for the position of Agent in training. This role is designed for individuals who are motivated to build a long-term career in the insurance industry. Candidates in this position will receive structured training, clear performance expectations, and direct mentorship to help them progress into a fully licensed insurance producer role.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Bonus Opportunities
Responsibilities
Manage a consistent flow of warm and cold leads; no door-to-door work or personal-network prospecting required
Conduct coverage reviews, prepare accurate insurance quotes, and follow up with prospective clients.
Close new business across multiple product lines, including Auto, Home, Renters, and Life.
Maintain organized activity logs and meet established daily and weekly performance targets.
Participate in training sessions and apply feedback to continuously improve sales performance
Requirements
Strong communication skills, particularly over the phone.
Competitive mindset with the ability to work toward measurable goals.
Coachable, dependable, and willing to follow a structured training plan.
No prior insurance experience is required. Comprehensive training is provided.
Cultivation Agent
Agent job in Marshall, MI
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
SCHEDULE
Monday to Friday, 7:00am to 3:30pm
JOB SUMMARY
Cresco Labs is seeking a Cultivation Agent to join our facility. The Cultivation Agent is responsible for providing on-site cultivation for one or more medical cannabis gardens. Completion of tasks assigned by the Cultivation Team Lead to monitor and maintain plant production and health. Maintain quality control measures to ensure high quality product. Maintain organization, cleanliness and efficiency of production area. Main duties will entail carrying out day-to-day plant care including watering, pruning, harvesting and trimming. Must monitor and maintain plant production and quality control measures in accordance with the commonwealth and standards set by Cresco Labs.
CORE JOB DUTIES
Plant Care:
Ensure plant health by pruning, topping, trimming, according to Cresco Labs policy, as well as any other tasks required.
Moving plants in an orderly, time efficient manner from one area of the cultivation facility to another
Moving soil/coco for transplanting plants
Transplanting smaller plants into bigger pots
Harvesting Plants in an orderly time efficient manner
Bucking wet or dry plants after harvest
Facility Cleaning:
Perform all assigned duties required to ensure a clean and safe cultivation facility, including the safe disposal of waste.
Responsible for the cleanliness of all cultivation equipment and tools including light reflectors, containers, mixing tools, application tools, and ventilation equipment.
Reports and Documentation:
Assist the Cultivation Manager with tracking plants from birth to harvest by ensuring proper and accurate documentation for applicable activities.
Ensure accurate documentation of all plant tracking numbers, lot numbers, and all other applicable information.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
Two years experience in general production, preferably a regulated field producing for human consumption. Or, any satisfactory combination of experience and training which clearly demonstrates the ability to perform the above-described duties.
Effective time-management skills and ability to multi-task
Ability to perform the job duties in indoor and greenhouse climates of varying weather conditions.
Ability to work in a fast-paced, changing and challenging environment.
Requires work around plant material, which could include exposure to plant pollen and/or dust.
Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time.
Requires ability to lift up to 50 lbs to torso level.
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$18.50 - $18.50 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.
Auto-ApplyPart-Time Airport Agent - Ramp
Agent job in Grand Rapids, MI
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
NEW PAY RATE - $16.61 / HR!
NO EXPERIENCE REQUIRED AND HIRING IMMEDIATELY!
Here is an inside look on this position!
https://players.brightcove.net/**********001/default_default/index.html?video Id=**********001
Responsibilities
How will you make an impact?
Responsibilities
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time.
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
Collaborate with the internal team to ensure a safe and on-time departure.
May clean the interior of the aircraft, clean and service aircraft lavatories.
Qualifications
Who are we looking for?
Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
Must be willing and able to work outside in variable weather conditions
Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
Posess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
#EnvoyOversight
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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Auto-ApplyITM Agent
Agent job in Grand Rapids, MI
Adventure Credit Union has been providing financial services to their members for over 80 years and are continuing to grow to meet their members changing needs. As one of the Best & Brightest Companies To Work For In The Nation, we strive to recruit and retain ambitious and talented individuals by continuous development, support, and appreciation. We currently are looking to add an ITM Agent to the Adventure Team!
The primary purpose of this position is to provide superior member service and answer all member inquiries and transactions through our Interactive Teller Machines accurately and in accordance with credit union policies. This includes: accurately performing transactions, balancing, cross-selling products and services, assisting fellow agents and tellers with challenges, positively supports Adventure Credit Union's brand and promotes a service culture consistent with the credit unions' mission, vision, core values and goal of being a Trusted Financial Guide.
Responsibilities include, but not limited to:
Responds to all member requests for service through ITM; including assistance with using the ITM, processing transactions and responding to other requests. Performs all teller functions.
Responsible for maintaining an effective working knowledge of all credit union products, services, and regulations. Consistently informs members of current rates and recommends lending and product services offered by the credit union.
Consistently and effectively discusses products and/or services, answer member inquiries and educate members. Ensures that opportunities are maximized to refer members for products and services that enrich their well-being.
Accept negotiable instruments. Apply check holds in accordance with Check Acceptance procedures.
Provides support services as required to other areas of Branch Operations.
Assist in training new ITM agents on core processor computer systems, products, services, and procedures.
Assists other agents and members in identifying and constructively resolving transactions issues, trouble shoot problems and/or errors, as well as balancing and/or locating inaccuracies.
Maintains the highest level of confidentiality to ensure all member information is protected and secure. Ensures that security procedures are followed to protect member information and privacy, cash, negotiable instruments, as well as employee, branch and member safety.
Maintains a professional image at all times, follows guidelines for approved attire, which may be different and more specific than the dress code applicable to other employees.
Responds to all member inquiries through the credit union's Chat and Text system in an accurate and timely manner.
Requirements
Job Requirements:
High school diploma or equivalent
A minimum of six months of experience in customer service experience.
A good attitude and professional, flexible and courteous personality conducive to dealing with co-workers and members.
Excellent listening, clear verbal, and professional written communication skills.
Good office equipment, 10-key and computer skills, including e-mail and Microsoft Word.
Comfort with appearing on a video screen.
Ability to be bonded.
Welcome Enthusiast (Front Desk) - Weekends Only
Agent job in Grand Rapids, MI
Join Our Team Today!
The Canopy by Hilton, an exquisite modern boutique hotel situated in the vibrant heart of Downtown Grand Rapids, is currently seeking a Welcome Enthusiast to join their team! Your role will involve providing outstanding service to our guests and supporting all guest service operations. If you are dedicated to delivering exceptional guest service and hospitality, we are eager to receive your application!
Please note: Candidates must be available to work 2-3 days on weekends (Fri-Sun)
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast-paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Hotel or customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
BENEFITS WE OFFER
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
Auto-ApplyGeek Squad Agent (Retail Store)
Agent job in Grand Rapids, MI
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1012120BR
Location Number 000406 Grand Rapids MI Store
Address 2650 E Belt Line Se$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Personal Lines Agent
Agent job in Grand Rapids, MI
Full-time Description
The PL Agent's primary role is to build and maintain a successful book of business of personal lines accounts utilizing multiple insurance carriers and systems to provide the best solutions. This role is a combination of sales and service, requiring a strong attention to detail and excellent customer service skills.
Location: Grand Rapids, MI
Work Model: Hybrid (to begin after a 60-day onsite training period) | Hybrid Schedule: 2 - 3 days onsite and the remainder remote
Here's what you'll do:
Build a successful book of business through quoting & selling with multiple carriers.
Support a book of business by responding to client emails and calls promptly, servicing and advising clients on renewals, coverages, billing and claims.
Customize insurance accounts to suit individual clients, often covering a variety of risks.
Process policy changes, cancellations, new policies, and rewritten policies in carrier system and in agency management systems.
Present proposals to prospects, explaining coverage and pricing. Conduct sales meetings over the phone, virtually or in-person.
Following dept. processes and procedures maintain documentation of all communication and activity in the agency management system (EPIC).
Communicate both written and verbally with insureds, carriers, and internal staff to provide resolution.
Complete various projects assigned by management. These typically include agency management system clean-up or rolling out communication to clients of coverage upgrade options.
Follow insurance laws as well as multiple carrier guidelines and eligibility rules.
Any other duties and tasks that are required by the Company.
Requirements
Here's what you'll need:
Bachelor's degree specializing in Business or equivalent work experience.
Property & Casualty Insurance License required; designations preferred
Minimum of 2 years Independent Agency experience.
Ability to work onsite in a full-time or hybrid capacity (management discretion).
Excellent interpersonal skills. Warm, approachable, savvy, and empathetic. Creating trust is a key function of this role.
Knowledgeable in project management principles. Can operationalize key organizational strategies.
Drive. Ownership. Accountability. Passion.
Ability to conceptualize and think creatively. Open to exploring new ways of approaching work that can improve results, accuracy, and efficiency.
Extremely strong oral and written communication skills, including the ability to translate “technical speak” in a way that end users at all levels can understand.
High energy work ethic with ability to work independently while maintaining excellent customer relationships.
Ability to work collaboratively with others.
Ability to work without direct supervision.
Core Competencies:
Accuracy: Achievement of correct and precise work.
Accountability: Acceptance of responsibility and one's own actions.
Written Communication: Ability to write letters, reports, articles, and e-mails using clear and concise vocabulary, style, grammar, and punctuation.
Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction.
Problem Solving: Ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.
Work Environment & Physical Requirements:
The work environment and physical demands described here are representative of those that may be encountered and must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Low to Moderate noise (i.e. business office with computers, phone, and printers)
Ability to work in a confined area.
Ability to sit at a desk for an extended period.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work and the ability to read and understand written word.
Light to moderate lifting may be required.
OVD Insurance is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals. All applicants will be considered for?employment?without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
To Executive Search Firms & Staffing Agencies: OVD Insurance does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered OVD Insurance property, and OVD Insurance will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting OVD Insurance Human Resources Talent Department.
We are not able to sponsor work visas for this position.
This does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this at any time. This job description is not a contract for employment and does not infringe upon the Company's at will employment status.
Real Estate Agent
Agent job in Grand Rapids, MI
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Agent Code: MWW
Agent job in Battle Creek, MI
K2L Freight LLC, is an Independent Freight Agent of West Motor Freight, a member of the Evans Network of Companies. We are seeking qualified Class A Regional OTR Owner Operators for a Dedicated Drop & Hook Account. We run Midwest Lanes ONLY . Partnering with West Motor Freight allows you to earn a competitive living and get home for weekends.
Dedicated Drop & Hook Dry Van - No Touch Freight
* Average Weekly Gross: $5,500 - $ 6,600
* This is a Dedicated Drop & Hook freight opportunity hauling dedicated loads out of Michigan
* Runs are M-F; home every weekend with optional Sunday work available
* West Michigan Owner Operators are able to get by the house throughout the week!
* We run Midwest lanes only (day runs)
* No East Coast - No Mountains.
* Additional Pay: $1,000 Referral Bonus
Owner Operator Benefits!
* NO COST Cargo & Liability Insurance
* Plate Program, IFTA, & Tractor Insurance All Available Through Us With No Money Down!
* HUGE Fuel & Tire Discounts, EFS Fuel Cards
* Best Pass Available
* Accurate Weekly Pay, Direct Deposit
* Clean Roadside Inspection Bonus/Payouts!
What We Offer:
* An Easy Onboarding Process at NO COST to You
* Online Orientation with No Traveling Required!
* All Documentation Sent Directly to Your Home
* Excellent Revenue Earning Potential
Qualification Criteria
* 1 Year of Verifiable Class A Driving Experience in the Previous 3 Years
* Satisfactory Driving Record (Good PSP & MVR Reports)
* Tractor Must Be a 2000 or Newer
* Required to Run Under West's Authority
Call Mike for More Info @ ************
Click Here to Apply Now!
APPLY NOW CALL **********
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Call Center Agent - Full-Time - M-Th 11:30am-8pm and alternating Fri 8am to 4:30 pm / Sat 9am-1pm.
Agent job in Grand Rapids, MI
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
MUST HAVE High School Diploma or GED
What You'll Do:
Help save lives by supporting blood donation efforts through compassionate and professional phone outreach.
Pay: $16/hour (+ evening and weekend shift differential)
Must be able to work a hybrid schedule which includes in office and remote
Training Details:
Duration: 2 weeks
Schedule: Monday-Friday, 9:00 AM - 5:30 PM (CST)
After training, you'll transition to the regular schedule you applied to and are hired
Schedule:
This is a hybrid position, must be able to work in-office and remote
Benefits
Medical, dental, vision , 401k matching 7%
18 Days of PTO and 6 paid holidays (PTO days added after 1st year)
Wellness Program
Tuition Reimbursement
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Adheres to work schedule
Meets productivity, quality, and service level goals
Provides compelling messaging to donors to influence blood donation
Provides blood donation information and convert donor into appropriate donation type based on donor eligibility
Answers donor questions, requests and concerns via phone and text
Recruits new donors by asking existing donors for family/friend referral (pledge)
Educates and motivates donors to schedule their next donation appointment
Attends training and implements techniques/tactics taught into workflow
Maintains accurate donor information in profile
Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion
Participates on team projects, as assigned
Demonstrates Versiti's core values daily
Executes service recovery techniques in order to address donor concerns/complaints
Provides excellent customer service by always doing what is right for the donor
Advocates Versiti's mission in the community
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
equivalent required
Experience
1-3 years customer service experience, preferably in a contact center environment required
Knowledge, Skills and Abilities
Excellent verbal and written communication skills required
Ability to demonstrate sales techniques and overcome objections required
Good attention to detail and accurate data entry skills required
Results-oriented / collaborates with management to meet individual goals required
Ability to multi-task and proactively communicate progress/obstacles required
Ability to perform in a team-oriented environment required
Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required
Tools and Technology
Personal Computer (desk top, lap top, tablet) required
Microsoft Office products required
Must learn contact center-specific programs (HemaTerra) required
#AJ123
Not ready to apply? Connect with us for general consideration.
Auto-ApplyITM Agent
Agent job in Grand Rapids, MI
Job DescriptionDescription:
Adventure Credit Union has been providing financial services to their members for over 80 years and are continuing to grow to meet their members changing needs. As one of the Best & Brightest Companies To Work For In The Nation, we strive to recruit and retain ambitious and talented individuals by continuous development, support, and appreciation. We currently are looking to add an ITM Agent to the Adventure Team!
The primary purpose of this position is to provide superior member service and answer all member inquiries and transactions through our Interactive Teller Machines accurately and in accordance with credit union policies. This includes: accurately performing transactions, balancing, cross-selling products and services, assisting fellow agents and tellers with challenges, positively supports Adventure Credit Union's brand and promotes a service culture consistent with the credit unions' mission, vision, core values and goal of being a Trusted Financial Guide.
Responsibilities include, but not limited to:
Responds to all member requests for service through ITM; including assistance with using the ITM, processing transactions and responding to other requests. Performs all teller functions.
Responsible for maintaining an effective working knowledge of all credit union products, services, and regulations. Consistently informs members of current rates and recommends lending and product services offered by the credit union.
Consistently and effectively discusses products and/or services, answer member inquiries and educate members. Ensures that opportunities are maximized to refer members for products and services that enrich their well-being.
Accept negotiable instruments. Apply check holds in accordance with Check Acceptance procedures.
Provides support services as required to other areas of Branch Operations.
Assist in training new ITM agents on core processor computer systems, products, services, and procedures.
Assists other agents and members in identifying and constructively resolving transactions issues, trouble shoot problems and/or errors, as well as balancing and/or locating inaccuracies.
Maintains the highest level of confidentiality to ensure all member information is protected and secure. Ensures that security procedures are followed to protect member information and privacy, cash, negotiable instruments, as well as employee, branch and member safety.
Maintains a professional image at all times, follows guidelines for approved attire, which may be different and more specific than the dress code applicable to other employees.
Responds to all member inquiries through the credit union's Chat and Text system in an accurate and timely manner.
Requirements:
Job Requirements:
High school diploma or equivalent
A minimum of six months of experience in customer service experience.
A good attitude and professional, flexible and courteous personality conducive to dealing with co-workers and members.
Excellent listening, clear verbal, and professional written communication skills.
Good office equipment, 10-key and computer skills, including e-mail and Microsoft Word.
Comfort with appearing on a video screen.
Ability to be bonded.
Geek Squad Agent (Retail Store)
Agent job in Grand Rapids, MI
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.