Agent jobs in Converse, TX

Join Our Team as a Entry Level Communications Agent Think Tell Junction Work Type: In-person (strictly on-site) We are seeking an enthusiastic and driven Entry Level Communications Agent to join our dynamic team. In this role, you will be the face of our communications efforts, supporting our mission to connect effectively with our clients and stakeholders. As an Entry Level Communications Agent, you will be responsible for a variety of tasks that include engaging with customers, facilitating communication across departments, and assisting in the development of communication strategies. Responsibilities: Engage with customers to provide information and gather feedback. Assist in the development and distribution of communication materials. Maintain and update client databases and communication logs. Collaborate with team members to create effective communication strategies. Monitor social media channels and respond to inquiries promptly. Prepare reports on communication outcomes and engagement metrics. Qualifications: Bachelor's degree in Communications, Marketing, Public Relations, or a related field. Strong verbal and written communication skills. Ability to work both independently and collaboratively in a team setting. Familiarity with social media platforms and communication tools. Excellent organizational and time management skills. A proactive approach to problem-solving and troubleshooting. Benefits: Competitive hourly wage: $23 - $30 per hour. Comprehensive benefits package including health insurance and retirement plans. Career development and growth opportunities within the company. Flexible work environment that supports a healthy work-life balance. By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance. Schedule: Monday to Friday Work Location: In person at our office in San Antonio, TX. If you're ready to build strong client relationships and contribute to the success of a forward-thinking company, apply today to become part of the Think Tell Junction team! Note On-campus work in San Antonio,TX

Job Description Ivyhill Technologies has an immediate need for Medical Telephone Appointment Agents for its call center located in San Antonio, TX. (This is not a remote position.) The qualified candidates will provide call center/appointment services for a Military Treatment Facility (MTF) for a government contract operations. (This is a full-time position working onsite at the call center.) Job Responsibilities: Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports the Primary Care Manager (PCM) by name in the appointment or consult management departments scheduling primary and specialty care appointments and consult referrals. Provides the patient with specific visit instruction. Verify beneficiary eligibility for requested booking and confirm/update patient demographics. Follow appropriate booking and consult protocols as outlined in the booking tools or Standard Operating Procedures (SOP) for each clinic. Initiate outbound calls to patients, sends mass mailers to specific patient groups and respond to online messaging requests as needed to schedule, reschedule, and/or cancel appointments. Directs the flow of initial specialty referral consults for clinical review to specialty care clinics, understanding clinic capability and adhering to all clinic as outlined in the clinic's Standard Operating Procedures. (Candidates who reside in a qualified HUBZone area are a plus. Please confirm qualified HUBZone eligibility by accessing the HUBZone Map: ( **************************** )). Requirements U.S. Citizenship. A minimum of a High School Diploma or equivalent. Six months - 1 year of experience in a medical office and a fast-paced call center. Mandatory knowledge of medical terminology as evidenced by a 40-hour educational certificate or at least six (6) months of experience in medical environment. Minimum typing speed of 35 words per minute. Ability to demonstrate excellent customer service skills, a professional demeanor and a sound understanding of general medical ethics and etiquette. Benefits Ivyhill offers a full benefits packet to include vacation and sick leave; medical, dental and vision insurance; life and accidental death and dismemberment insurance; short and long term disability; and a 401k Plan.

This position will be at our office; our main priority is providing you with a safe work environment during this time of COVID. Who are we? OKIN Process is a global company focused on making operations work better for our clients. We do this by providing front-office and back-office outsourcing solutions for our clients. We help established enterprises manage and improve their business processes and scale businesses to accelerate their business growth. We are the partner our clients turn to and trust to help them constantly improve business processes and make work better. Summary: The role of a Response Team Agent is to triage user issues encountered during the quoting process. This role will need to determine if an issue is related to user error, system issue, defect, or bad system design and appropriately resolve the issue quickly. This role will support both DVSS and QuickStart and act as the IT liaison with IT when a system failure is detected, and resolution will be required by an IT team. This role will also need to identify user errors as it relates to training needs and ensure quoters are educated properly avoiding wasted time on triaging. Responsibilities: Resolves user and or system encountered by quoting specialist Diagnose the error, identify the symptoms, open issue ticket for the triage teams with complete details and relevant screenshots wherever applicable Set priorities of tickets and engage with triage teams on emails and chats as needed Escalate the tickets in case of no response or delayed resolution Adhere to SFDC or workflow case management Keep the impacted user always informed on the status of the IT ticket and its progress ∙ Monitor and track all the issue tickets until completion Identify the training opportunities and ensure knowledge transfer to and share best practices with user ∙ Maximize First-Time-Right resolution on issues raised Ensure permanent fix for identified system bugs and issues Qualifications: Must have excellent organizational, time, project management, and prioritization skills Creative problem-solving skills to ensure timelines are met Must possess professional communication skills for phone calls, emails Ability to perform under pressure to meet deadlines Good written and verbal communication and interpersonal skills Strong customer service focus Ability to work local hours of the delivery location Strong team collaboration and coordination skills with minimal supervision Desired Skills: MS Office / Suite skills Excellent written and verbal communication and interpersonal skills Customer Service type skills Helpdesk experience We're a fun, fast-paced, environment and our team thrives' around creativity and excitement. This is a fantastic opportunity to join our company at a time of exciting growth. Although we are small and agile with a mature client base with a start-up mentality, we try, fail, learn, and succeed. As an early member of our team, you'll be instrumental in achieving our next period of growth, and the only limiting factor to your success will be your motivation and desire to succeed. Eager to know more? Become a part of our team!

Job DescriptionWe at Globe Life Liberty National Division-The Briggs Agencies are seeking career-minded leadership candidates to hire, train, and develop into management positions. Working with business clients such as city & county governments and local businesses, we manage insurance benefit coordination. We are looking for full-time candidates (Monday-Friday, 8-5) who have an aptitude for leadership, coachability, and quick-wittedness. Candidates for this position must be:- Dependable- Professional- Able to be certified with classroom and on the job training- Coachable- Willing to embrace our culture, receiving coaching and mentoring- Able to manage, build, and develop leaders Candidates for this position must have:- Strong customer service- High Integrity- An extra commitment and willingness to receive initial classroom product training, field training, and mentoring Candidates for this position must:- Communicate well- Desire to help people Responsibilities:- Manage systems and activities required for successful teams- Ultimately supervise 3-7 individuals- Oversee training of team members- Implement and manage systems among teams- Participate in weekly management-development meetings- Handle and process paperwork and other administrative duties- Work with existing accounts as well as create new business accounts- Ensure clients receive great customer service regarding individual benefits packages Why should you work with us?- Generous Compensation Plan, including weekly bonuses- Incentive trips and prizes- Comprehensive training program and individual mentoring- Full-service sales support- Management Advancement opportunities- Work/Life Balance Screening QuestionsMust-qualifications:Do you have a valid driver's license?Ideal answer: YesAre you legally authorized to work in the United States?Ideal answer: YesDo you have reliable transportation?Ideal answer: YesDo you live in Texas or New Mexico (or plan to relocate to Texas or New Mexico)?Ideal answer: YesPreferred qualifications Have you ever been convicted of a misdemeanor or felony?Ideal answer: No

Job DescriptionDescription We are seeking a motivated and enthusiastic Entry Level Marketing Agent to join our dynamic team. This role offers an exciting opportunity for individuals looking to kick-start their career in marketing and gain hands-on experience in a fast-paced environment. As an Entry Level Marketing Agent, you will be involved in the development and execution of marketing campaigns that promote our products and services. This position will require you to collaborate closely with experienced marketing professionals to implement innovative strategies that will increase brand awareness and drive sales. Company: Fresh Form Draft Location: San Antonio, TX Salary: $55,000 to $65,000 per year Schedule: Full Time, Monday to Friday Responsibilities Assist in the creation and implementation of marketing campaigns. Conduct market research to identify trends and consumer preferences. Collaborate with team members to develop promotional materials. Monitor and analyze campaign performance metrics. Engage with customers through social media platforms. Help organize and participate in promotional events and trade shows. Maintain accurate records of marketing activities and outcomes. Qualifications Bachelor's degree in Marketing, Business, or related field (or equivalent experience). Strong verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Basic understanding of digital marketing concepts and strategies. Ability to work collaboratively in a team-oriented environment. Strong analytical skills and attention to detail. A proactive attitude and willingness to learn new skills. Benefits Competitive weekly salary commensurate with experience. Comprehensive health benefits package including medical, dental, and vision coverage. Retirement savings plan with company match. Paid time off (vacation, sick leave, and holidays). Professional development opportunities and training programs.

About the Opportunity We're the #1 home buyer in the U.S. and a 3x Glassdoor Best Place to Work. Join a team that's revitalizing neighborhoods, expanding housing supply, and redefining what a sales career can look like. At New Western, you'll start making an impact fast. From day one, you'll learn the business of investment real estate from the inside, how to build a pipeline of investors, and how to close deals.What You'll Do Prospect and qualify investors through outbound calls, meetings, and networking Leverage our platform, data, and track record to confidently match investors with properties Coordinate showings, offers, and closings Manage multiple transactions at once to ensure smooth processes Compete and grow in a high-activity, team-driven sales culture What You'll Gain Earnings: First-year average $93K | Top 20% $160K+ | Long-term top performers $450K+ Exclusive inventory: Acquisition Agents source the off-market properties you'll sell Team support: Weekly commission payouts, in-house marketing, and market intelligence Tech enabled: Proprietary real estate marketplace to connect investors with properties Learning: In-person coaching and on-demand learning via New Western University Growth: Top agents often advance into acquisitions roles (~15 months) Culture: Focused on high performance, teamwork, and fun (see for yourself @NewWestern) Who Thrives Here Competitive, coachable, and motivated by performance-based rewards Comfortable with a 100% commission structure and uncapped upside Early-career professionals (SDR, automotive, insurance, hospitality, retail) ready to fast-track earnings Licensed real estate agents, those pursuing a license, or wholesalers Not yet licensed? We'll connect you to national partner schools for discounted coursework so you can start faster Why New Western When you close a deal here, you're not only growing your career-you're also helping to add more homes back into communities and expand opportunities for local buyers. You'll find a fun, in-office culture with leaderboards, recognition, and support to push you further, faster. Ready to Build Your Career? Your next chapter starts here. Visit lifeatnewwestern.com to learn more and apply today.Real estate license (or willingness to obtain) required. #cb PM20 #LI-LM1

Job DescriptionSalary: The Agency Texas provides more opportunities, more convenience, and more teamwork for our agents than any other brokerage; this means for you - faster closing times, more commissions, and building a bigger referral base. The Agency Texas Realtor spends most of their time in front of the client - showing houses, closing deals. With ZERO fees we allow you to focus on what you do best. Sell Houses, and at a rate that far exceeds the industry normal. This is done by being the best brokerage in Texas at leveraging technology to create efficiencies for our agents. We invest in our team more than anyone and are always pushing the edge of what technology can do for our ability to sell houses. This is what to expect from day one Concentrated training that is tailored to our businesses core competencies. This is robust continuing education offering through 1x1 meetings with leadership as well as team mentorship. Utilize our technology, advertising, and marketing platforms to build your business - while paying ZERO fees 15-20 Pre-Qualified appointments with BUYERS every month - off the phone and into the home Close multiple deals within your first quarter. Close 9-12 deals per quarter - this is our standard; Are you motivated to be a top producer? A group of like-minded peers to lean on - weekly team meetings. You Have An Active Texas Real Estate License Ability and willingness to work 100% Commission - this is a 1099 position You Are Competitive, resilient, and driven; however, your primary motivation has to be to help people, as this is a people-first business. Let us help feed your desire to help your clients as well as meet your financial goals. Exceptional Communication skills - a natural born storyteller. Comfortable with technology - we use multiple platforms. Click on this link to schedule time to talk with the Director of Talent, Douglas W Hanks ******************************************************** The Agency Texas is redefining the real estate experience and setting new industry standards along the way. Creating an innovative approach to traditional real estate centered around technology and fueled by passion. The Agency Texas is an award-winning residential real estate team in the greater Austin, San Antonio, and Houston, TX areas with real time updates of all properties for sale updated every 15 minutes. The Agency Texas success and commitment to their clients can be measured by 700+ 5 star Zillow reviews, Wall Street Journal, REAL Trends (#1 in Texas, and #7 Nationally!!), Austin Business Journal and Inc. 5000.

As the Agent Experience Lead, you will serve as the vital Rocket Close liaison responsible for business development and ensuring the success and satisfaction of agents, support members, and customers in the San Antonio/Austin market. You will build strategic relationships, drive new title and escrow business growth, and deliver exceptional customer experiences while representing our products and services with passion and expertise. About the role Attend and represent Rocket Close at Redfin team meetings to advocate for our product while understanding agent and client feedback Take a leadership role in and assume responsibility for establishing relationships with assigned accounts Develop long term strategic account plans which identify potential business opportunities, define goals and resource requirements Demonstrate personal initiative to understand changing market conditions, assigned client segment(s) and evolving client needs Triage and address any possible issues at closing Be a source for agents and customers navigating our platform used for closings in Qualia, as well as Earnnest Participate in new market launch responsibilities including training Agents, Transaction Coordinators and Listing Coordinators About you Minimum Qualifications 3-5 years of experience in Real Estate, Title & Settlement or Sales Current Title Producer's License or Sales License (if required per state) Strong communication skills with concise, effective messaging. Along with the ability to advocate effectively and coach team members Ability to quickly assess personalities and needs of all parties at settlement Entrepreneurial mindset with excellent problem-solving abilities Comfortable with technology and able to learn new programs quickly Preferred Qualifications Exceptional organizational skills and attention to detail Advanced multi-tasking abilities in fast-paced, changing environments Enthusiastic with a genuine commitment to putting clients' needs first. Fun, caring, and humble attitude with willingness to pitch in wherever needed What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you'll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** . Colorado, New York City, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is $80,000.00-$154,000.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here . The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.

The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match. Job Description The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Responsibilities Check guests in and out according to Forbes Standards Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service. Up-sell, cross-sell, and pre-sell Mokara services and products. Provide tours of the spa and offer/serve beverages as needed. Communicate spa promotions with guests. Qualifications Must be able to communicate effectively in a professional business environment. Ability to accurately and efficiently input information into computer systems Ability to prioritize, organize and follow up all responsibilities Ability to work a flexible schedule to include nights, weekends and holidays Ability to stand for an 8 hour shift Previous customer service experience Previous cashiering experience is preferred High school diploma or equivalent. Ability to lift, carry, push, pull 30 lbs. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice . This position is responsible for ensuring the consistent delivery of customer service that exceeds expectations of our callers and our multiple center locations. This role will ensure company success by raising conversion rates from initial phone call to consultation. The ideal candidate will have a background in Ophthalmology and will be able to support calls oriented towards Ophthalmology. Responsibilities RESPONSIBILITIES: Answers telephone promptly in a polite and professional manner and exceeds patient satisfaction. Able to answer questions related to Ophthalmology and evaluate when to escalate up. Presents in a professional and educated manner to all customers, patients, and Dr.'s that call in. Places outbound telephone calls. Researches and resolves issues to ensure patient retention and satisfaction. Directs calls to other departments as needed. Use sound judgment in handling calls, especially with upset patients. Understanding of when to escalate calls to physicians/practice manager. Schedule appointments correctly - servicing multiple centers. Maintains knowledge of company products and customer service processes Ability to handle a Call Center environment: work quickly and multi-task. Qualifications REQUIREMENTS: 2+ years experience in high volume call center preferred but willing to train the right person Ophthalmology experience preferred Associates degree and/or other comparable degrees a plus Bilingual is a plus (English/Spanish) Min USD $16.00/Hr. Max USD $19.00/Hr. Not ready to apply? Connect with us for general consideration.

We are looking for a dedicated and motivated Customer Service Specialist to join our dealership team. This role is focused on providing exceptional customer service throughout the entire vehicle service process. From the moment a customer schedules their appointment to the follow-up after their vehicle has been serviced, you will be the primary point of contact, ensuring a seamless and positive experience for every customer. Key Responsibilities: Pre-Appointment Engagement: Handle incoming appointment requests via phone, email, and in-person, ensuring timely and accurate scheduling. Provide detailed information about service options, pricing, and expected service times to help customers make informed decisions. Follow up with customers prior to their appointment to confirm details and address any questions or concerns. Send reminders and relevant information about the upcoming service appointment. During Service Experience: Greet customers upon arrival and assist with the check-in process. Clearly communicate service timelines and potential delays, keeping customers informed throughout their visit. Offer complimentary amenities, such as refreshments and waiting areas, to enhance the customer experience while they wait. Address customer inquiries and concerns promptly and professionally, ensuring a high level of satisfaction. Post-Service Follow-Up: Conduct follow-up calls or emails to gather feedback on the service experience, ensuring customer satisfaction. Resolve any post-service issues or concerns promptly, working with the service team as needed. Provide information on additional services or maintenance recommendations based on vehicle condition and customer needs. Maintain relationships with customers for future service needs and promote loyalty through effective communication strategies. Record Keeping: Accurately document customer interactions, service details, and feedback in the dealership management system. Maintain an organized and up-to-date system for customer follow-ups and appointment reminders. Collaboration and Teamwork: Work closely with service technicians and other staff to coordinate customer service activities. Participate in team meetings to share customer feedback and identify areas for improvement in service delivery. Qualifications: High school diploma or equivalent; additional education in customer service or business is a plus. Proven experience in a customer service role, preferably in an automotive dealership or related industry. Excellent communication and interpersonal skills, with the ability to empathize and build rapport with customers. Strong problem-solving abilities and a customer-focused mindset. Proficient in using computer systems and dealership management software. Ability to multitask and manage time efficiently in a fast-paced environment. Detail-oriented with strong organizational skills. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health insurance, retirement plans, and paid time off. Opportunities for professional development and career advancement. A positive work environment committed to customer satisfaction. If you are passionate about providing outstanding customer service and creating memorable experiences for customers, we encourage you to apply for the Customer Service Specialist position at our dealership. Join our team and help us make every visit a positive one! Application Instructions: Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this role to [contact email or application platform]. [Dealership Name] is an equal-opportunity employer, and we welcome candidates from all backgrounds to apply.

Job Title: Call Center AgentLocation: San Antonio, TXJob Type: Full-TimeJob Summary: We are seeking a highly motivated and customer-focused Call Center Agent to join our team. The ideal candidate will be responsible for providing excellent customer service, resolving inquiries, and ensuring customer satisfaction. This position requires a strong communication ability, problem-solving skills, and the ability to work in a fast-paced environment. Key Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner. Provide accurate information regarding products, services, or policies. Escalate complex issues to the appropriate department or supervisor when necessary. Maintain and update customer records in the database accurately. Achieve individual and team performance goals, including call quality and efficiency metrics. Follow call center scripts and procedures to ensure consistency in service delivery. Participate in training sessions to stay updated on product knowledge, processes, and best practices. Handle multiple tasks simultaneously while maintaining a high level of professionalism. Qualifications: High school diploma or equivalent (required); college degree (preferred). Excellent verbal and written communication skills. Strong active listening and problem-solving abilities. Ability to manage time efficiently and multitask effectively. Familiarity with CRM software and call center systems (preferred). Basic computer proficiency (MS Office, email, etc.).

At Catch Vibe Voice, we believe that every conversation matters. We are a people-driven company committed to delivering exceptional communication experiences through professionalism, clarity, and connection. Our team thrives in a collaborative environment where growth, consistency, and excellence are valued. We invest in our people and provide a supportive workplace designed for long-term success. Job Description We are seeking motivated and reliable Call Center Agents to join our growing team in San Antonio, TX. In this role, you will serve as a key point of contact, handling inbound and outbound calls with professionalism and efficiency. This position is ideal for individuals who enjoy structured environments, clear goals, and continuous improvement. Responsibilities Handle incoming and outgoing calls in a professional and courteous manner Provide accurate information and assistance following company guidelines Maintain clear and detailed call records in internal systems Resolve inquiries efficiently while ensuring a positive customer experience Meet quality standards and performance metrics Collaborate with team members and supervisors to improve call outcomes Qualifications Strong verbal communication skills in English Ability to follow procedures and work within established protocols Professional attitude with strong attention to detail Ability to manage time effectively in a fast-paced environment Comfortable working with basic computer systems and call center tools Additional Information Competitive salary Growth opportunities within the company Structured training and ongoing support Stable, full-time position Professional and respectful work environment

Training Support Services (TSS) / Customer Service Duration: Long term contract NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending if you are doing CSR work or Support. They then have incentive programs where you can get another $1.50 after training, another $1.50 after SME Training….PLUS Yearly profit sharing bonus, and more depending on performance. TIMINGS: Training is typically 3-5 weeks and their schedule would be Mon - Fri 10am to 7pm. After training they will be placed on either 11am to 8pm or 12pm to 9pm both Mon - Fri, based on business needs. Desired qualities of future TSS • Professional, friendly and positive attitude. • Time management skills to meet expectations and deadlines. • Ability to learn and retain a vast amount of information in an limited time frame. • Dependable with strong work ethics that includes the ability to arrive to work on time and for scheduled days. • Honesty and Integrity is a must at all times with Office Ally. • Does not participate in “office drama” or negativity. • Committed to team work while being able to work independently. • The highest quality of customer service skills placing the customer needs first. • The desire to excel in the technical support environment by self-motivated assertiveness. • Ability to sit in one place for up to 8 hours. • This position requires an individual with a high level of multitasking skills. • Minimum typing speeds of 35-40 WPM, higher speeds preferred. • Quality grammar and punctuation skills for written communications. • Ability to be on the phone working with customers for entire shift and taking back to back calls when necessary. • This position requires the skill to control the call in a timely manner without conflict or causing escalation. Qualifications any degree or high school or diploma Additional Information All your information will be kept confidential according to EEO guidelines.

Full-time Description ABOUT US United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis. BENEFITS Employer-subsidized healthcare plan with employer-funded HRA offered. Group dental, vision, life insurance and other insurance products available. Paid holidays, personal and sick leave time. 403(b) retirement plan with employer matching available. JOB SUMMARY The 2-1-1 Call Specialist provides high-quality, compassionate assistance to individuals and families seeking help with essential needs such as food, housing, healthcare, financial assistance, and other community resources. This role is responsible for answering incoming calls, conducting thorough assessments, identifying the caller's underlying needs, and providing accurate referrals using the 2-1-1 resource database. This position supports a 24/7 operation, and applicants must be available to work evenings, weekends, and holidays as needed. PRIMARY DUTIES AND RESPONSIBILITES Direct Information & Referral (I&R) Service Provision Deliver exceptional customer service as the first point of contact for United Way of San Antonio & Bexar County's 2-1-1, providing comprehensive Information & Referral (I&R) and crisis intervention services as needed. Offer accurate, thorough, and appropriate referrals, information, and intervention services that effectively address each caller's identified needs. Establish clear, respectful, and empathetic communication using active listening and trauma-informed techniques in a non-judgmental manner. Conduct accurate assessments to identify underlying needs and engage in collaborative problem-solving with callers to develop realistic action plans without offering personal opinions or advice. Provide follow-up and advocacy services when necessary to ensure continuity of care and support for community members. Protect client confidentiality at all times and adhere to all agency, program, and 2-1-1 network privacy guidelines. Demonstrate professionalism, patience, and skill while handling difficult or emotionally charged calls, using approved de-escalation and engagement techniques. Use technology platforms-including Cisco, VOIP systems, and live chat tools-to interact with clients and deliver services effectively. Uphold and model the UWSA mission, values, and Code of Ethics in all interactions with callers, colleagues, and community partners. Crisis Intervention Services Provide crisis intervention by helping callers move from a heightened emotional state to a more cognitive, solution-focused state, and create safety plans as appropriate. Deliver crisis intervention services by phone, in person, and at community outreach events as required. Service Utilization Documentation Conduct accurate and complete interviews and enter all required data into I&R software systems, maintaining a minimum accuracy/completion rate of 95%. Ensure records reflect a clear assessment, actions taken, referrals provided, and follow-up as appropriate, supporting consistency, accuracy, and data integrity. Requirements EDUCATION AND EXPERIENCE Bachelor's Degree Preferred, however, in lieu of a degree. A minimum of four (4) years' work experience in a related field and a High School Diploma or GED Certificate; OR A minimum of two (2) years if call center experience delivering social services and a High School Diploma or GED Certificate. Ability to work effectively under stress while maintaining productivity, professionalism, and composure. Comfortable working in a fast-paced, high-volume environment. Demonstrates flexibility and the ability to adapt quickly to changing situations, priorities, and call demands. Strong judgment, problem-solving skills, and assessment techniques used to evaluate caller needs and determine appropriate referrals. KNOWLEDGE, SKILLS & ABILITIES INFORMATION Maintains a professional, courteous, and service-oriented demeanor in all interactions. Self-motivated, resourceful, and able to generate creative solutions to challenges. Works effectively under stress while maintaining productivity, accuracy, and composure. Comfortable operating in a fast-paced, high-volume environment. Demonstrates flexibility and readily adapts to shifting priorities, processes, and caller needs. Exercises strong judgment, assessment skills, and sound decision-making. Proven ability to independently analyze situations, solve problems, and make decisions within established guidelines. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong attention to detail and the ability to multitask without compromising accuracy or service quality. Proficient in the Microsoft Office Suite (Word, Excel, Outlook, Teams). Experience with Adobe Creative Cloud products preferred. UNITED WAY COMPETENCIES Core Competencies (all United Way Professionals): Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward WORK ENVIRONMENT Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures. Extended work on personal computing equipment, telephone, multi-functioning printer and calculator. Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally. Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours. PHYSICAL DEMANDS Sedentary work on a PC; sitting for extended periods of time, routinely. Movement within the office and during external meetings and events, regularly. Bends, stoops and twists, occasionally. Exerts up to 25 lbs. of force, occasionally. Facilitates, presents and collaboratively interacts with others, routinely. Perform repetitive tasks, i.e., typing and texting, routinely. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County. APPLY To submit your application visit ********************************************************************************************************************************* Applications WILL NOT be accepted via email. Contact ************************ should you experience problems submitting your application. United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment. United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | *************** Salary Description $16.00 per hour

Job Posting: Leasing and Marketing Agent Experience The EMBREY Way by joining our dynamic Property Management team as a Leasing & Marketing Agent. As a Leasing and Marketing Agent, you will assist the Property Manager in operating our luxury property by leasing units and providing superior customer service experience to our current and future residents. Responsibilities * Work with the property staff to develop and implement sales and marketing strategies. * Increase property traffic levels, maintain established closing ratios and work to achieve and exceed budgeted occupancy percentages. * Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys. * Prioritize resident satisfaction by providing excellent customer service with a proactive 5-star experience approach while building strong and vibrant senses of community with all residents through daily interactions, touchpoints and resident events. * Build brand loyalty by ensuring that residents consistently receive a stellar experience. Qualifications * One year experience as a Leasing Consultant * Experience utilizing Yardi and Microsoft Office Suite * High school diploma or equivalent, preferred * Valid Driver's License Required Testing * Criminal Background Check, Non-DOT Testing, MVR Position Type * Hourly Rate - Non-Exempt * Full-time * Competitive pay & benefits (including healthcare & 401k) Position Location * San Antonio, TX; Reporting: directly to the Community Manager. Choose EMBREY: Join an industry-leading team where we believe our people are our most important investment. That's why we're committed to fostering a strong, value-driven culture through a long-term strategic focus on our team. We were recently recognized as one of the Best Places to Work by the San Antonio Business Journal, a reflection of the environment we've built together. By joining our team, you'll become part of an empowering workplace that values dedication, encourages growth and celebrates teamwork. Enjoy the perks of a salaried/exempt position with competitive pay and bonus. We have an extensive benefits package, including healthcare (medical, vision, dental), wellness activities, short and long-term disability, life and AD&D, parental leave, PTO (Paid Time Off) and a 401(k) match. Who We Are: San Antonio-based EMBREY is a vertically integrated real estate investment company that develops, builds, acquires, owns, and manages multifamily communities and commercial assets in select markets throughout the United States. With over 50 years in business, more than 6,000 units under construction, and nearly 14,400 units under management, EMBREY does more than build places to work and live. We design the experience, and together as ONE EMBREY, we deliver exceptional results. ************** Our Values: Do the Right Thing - Details Matter - Rise to the Challenge - Own it EMBREY is an equal-opportunity employer and value diversity and inclusion in our workforce. We do not discriminate based on race, color, religion, sex, national origin, age, disability or any other protected status. Our commitment is to provide a fair and inclusive hiring process. All employment is decided on the basis of qualifications, merit and business needs.

Job Posting: Leasing and Marketing Agent Experience The EMBREY Way by joining our dynamic Property Management team as a Leasing & Marketing Agent . As a Leasing and Marketing Agent , you will assist the Property Manager in operating our luxury property by leasing units and providing superior customer service experience to our current and future residents. Responsibilities Work with the property staff to develop and implement sales and marketing strategies. Increase property traffic levels, maintain established closing ratios and work to achieve and exceed budgeted occupancy percentages. Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys. Prioritize resident satisfaction by providing excellent customer service with a proactive 5-star experience approach while building strong and vibrant senses of community with all residents through daily interactions, touchpoints and resident events. Build brand loyalty by ensuring that residents consistently receive a stellar experience. Qualifications One year experience as a Leasing Consultant Experience utilizing Yardi and Microsoft Office Suite High school diploma or equivalent, preferred Valid Driver's License Required Testing Criminal Background Check, Non-DOT Testing, MVR Position Type Hourly Rate - Non-Exempt Full-time Competitive pay & benefits (including healthcare & 401k) Position Location San Antonio, TX; Reporting: directly to the Community Manager. Choose EMBREY: Join an industry-leading team where we believe our people are our most important investment. That's why we're committed to fostering a strong, value-driven culture through a long-term strategic focus on our team. We were recently recognized as one of the Best Places to Work by the San Antonio Business Journal, a reflection of the environment we've built together. By joining our team, you'll become part of an empowering workplace that values dedication, encourages growth and celebrates teamwork. Enjoy the perks of a salaried/exempt position with competitive pay and bonus. We have an extensive benefits package, including healthcare (medical, vision, dental), wellness activities, short and long-term disability, life and AD&D, parental leave, PTO (Paid Time Off) and a 401(k) match. Who We Are: San Antonio-based EMBREY is a vertically integrated real estate investment company that develops, builds, acquires, owns, and manages multifamily communities and commercial assets in select markets throughout the United States. With over 50 years in business, more than 6,000 units under construction, and nearly 14,400 units under management, EMBREY does more than build places to work and live. We design the experience, and together as ONE EMBREY, we deliver exceptional results. ************** Our Values: Do the Right Thing - Details Matter - Rise to the Challenge - Own it EMBREY is an equal-opportunity employer and value diversity and inclusion in our workforce. We do not discriminate based on race, color, religion, sex, national origin, age, disability or any other protected status. Our commitment is to provide a fair and inclusive hiring process. All employment is decided on the basis of qualifications, merit and business needs.

Ticket Agent - Box Office HOURS: Part-Time, flexible and extended hours, including nights, weekends, and holidays, in addition to normal office hours COMPENSATION: $10.75-$12.00 per hour ABOUT THE POSITION Selling Majestic & Empire tickets to patrons in person at the Box Office. Assisting patrons with ticketing needs and questions. Distributing will call tickets. Answering box office phones. Working as a team to ensure positive patron experiences. COVID vaccination and a commitment to COVID-safe practices are required. PEOPLE, PLACES, and THINGS San Antonio's beloved landmarks the Majestic Theatre (92 years), Charline McCombs Empire Theatre (107 years) bringing live entertainment to the heart of downtown. The Majestic Theatre won San Antonio Magazine's Best Performing Arts Venue in 2019 & 2020. The Box Office team collaborates often with Marketing, Theatre Services, and Production teams on ticketing needs. This position will work in both the main box office beside the Majestic Theatre entrance as well as day/nights of shows at The Empire Box Office. Training and proficiency on Ticketmaster Systems (Host/Sales/Archtics) is vital to the success in this role. Box office regular hours are 12pm-5pm Mon-Thu 10am-5pm Fri, show nights and 12pm Saturday and Sunday show days. EXPERIENCE and SKILLS Customer relations, phone etiquette, attention to detail. Knowledge of Windows-based programs. Bilingual is a plus. Demonstrated experience with Customer Service and cash handling. Ability to maintain superior customer service both in person and over the phone. Capable of multi-tasking in a fast pace environment. Must be able to type 30 wpm. COMPETENCIES Collaboration/Teamwork Customer Focus Communication Stress Management/Composure BENEFITS Flexible schedule Access to purchase great seat to shows Paid Parking Close to public transportation Nothing beats the energy and excitement of a great live performance. That's why our mission is to bring the very best in music, theater, comedy, and more, to the largest possible number of people. Since 1992, we've grown to be a world leader in live entertainment. 10 million people a year attend live performances at one of our 50 iconic venues across North America, the United Kingdom and Germany. That number keeps growing. We partner with the world's top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world's most popular theatre ticketing sites, with 11 million and counting customers getting their tickets directly from us. People are at the heart of our success. Our core values - Passionate, Smart, Collaborative and Ambitious - are about our people. Thousands of people work for ATG worldwide and it's their passion and commitment that allows us to create great live entertainment experiences. Learn more about ATG, visit ************** ATG's Inclusion, Diversity, Equity, & Access Mission Statement A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.

Job Description Job Posting: Leasing and Marketing Agent Experience The EMBREY Way by joining our dynamic Property Management team as a Leasing & Marketing Agent at Collection at Boerne. As a Leasing and Marketing Agent, you will assist the Property Manager in operating our luxury property by leasing units and providing superior customer service experience to our current and future residents. Responsibilities Work with the property staff to develop and implement sales and marketing strategies. Increase property traffic levels, maintain established closing ratios and work to achieve and exceed budgeted occupancy percentages. Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys. Prioritize resident satisfaction by providing excellent customer service with a proactive 5-star experience approach while building strong and vibrant senses of community with all residents through daily interactions, touchpoints and resident events. Build brand loyalty by ensuring that residents consistently receive a stellar experience. Qualifications One year experience as a Leasing Consultant Experience utilizing Yardi and Microsoft Office Suite High school diploma or equivalent, preferred Valid Driver's License Required Testing Criminal Background Check, Non-DOT Testing, MVR Position Type Hourly Rate - Non-Exempt Full-time Competitive pay & benefits (including healthcare & 401k) Position Location Boerne, Texas; Reporting: directly to the Community Manager. Choose EMBREY: Join an industry-leading team where we believe our people are our most important investment. That's why we're committed to fostering a strong, value-driven culture through a long-term strategic focus on our team. We were recently recognized as one of the Best Places to Work by the San Antonio Business Journal, a reflection of the environment we've built together. By joining our team, you'll become part of an empowering workplace that values dedication, encourages growth and celebrates teamwork. Enjoy the perks of a salaried/exempt position with competitive pay and bonus. We have an extensive benefits package, including healthcare (medical, vision, dental), wellness activities, short and long-term disability, life and AD&D, parental leave, PTO (Paid Time Off) and a 401(k) match. Who We Are: San Antonio-based EMBREY is a vertically integrated real estate investment company that develops, builds, acquires, owns, and manages multifamily communities and commercial assets in select markets throughout the United States. With over 50 years in business, more than 6,000 units under construction, and nearly 14,400 units under management, EMBREY does more than build places to work and live. We design the experience, and together as ONE EMBREY, we deliver exceptional results. ************** Our Values: Do the Right Thing - Details Matter - Rise to the Challenge - Own it EMBREY is an equal-opportunity employer and value diversity and inclusion in our workforce. We do not discriminate based on race, color, religion, sex, national origin, age, disability or any other protected status. Our commitment is to provide a fair and inclusive hiring process. All employment is decided on the basis of qualifications, merit and business needs.