Agent jobs in Enfield, CT - 558 jobs

Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN

West Motor Freight, a proud member of the Evans Network of Companies, has an Immediate Opportunity for Local & Regional CDL A Owner Operators - Hauling Predictable 53' Dry Van No Touch Freight in the Northeast. Partnering with West allows you to earn a competitive living and to get home weekends or stay out longer. Predictable/Dedicated No Touch Dry Van Freight Opportunities in the Northeast - Local and Regional!* * Owner Ops Average $3,500 to $5,000 Weekly Gross * Earn 70% of Linehaul & 100% Fuel Surcharge * 75% of All Accessorial Charges * No Trailer Rental Fees! * Home Weekends or Run Longer (Your Choice) * Assigned Dispatcher with 24/7 Dispatch Support * Our Dedicated and Experienced Dispatchers Are Here to Make You Successful! * No Touch Dry Van Freight * Most Origins are Preloaded Drop Trailers * Most Deliveries are Live with Some Drops * Running Lanes/Areas: Mid Atlantic, Metro, Western, PA, & New England Owner Operator Benefits! * NO COST Cargo & Liability Insurance * Plate Program, IFTA, & Tractor Insurance All Available Through Us With No Money Down! * HUGE Fuel & Tire Discounts, EFS Fuel Cards, Maintenance Program and 24/7 Breakdown Service through our Fully Staffed Garage * Best Pass Available * Accurate Weekly Pay, Direct Deposit * Clean Roadside Inspection Bonus/Payouts! * $3,000 Sign-On Bonus! What We Offer: * An Easy Onboarding Process at NO COST to You * Onine Orientation with No Traveling Required! * All Documentation Sent Directly to Your Home * Excellent Revenue Earning Potential Qualification Criteria * 1 Year of Verifiable Class A Driving Experience in the Previous 3 Years * Satisfactory Driving Record (Good PSP & MVR Reports) * Tractor Must Be a 2000 or Newer * Required to Run Under West's Authority Call Us for More Info @ ************ Click Here to Apply Now! 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Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. **If you are a current associate of Primo Brands, please apply via my ADP.** We are currently seeking a **Traveling Mechanical Reliability Specialist** reporting to the **Reliability Excellence Manager** based in a Factory with Remote eligibility. This position will be responsible for the reliability and continuous improvement of all equipment related to production (Utilities through End of Line). **Pay Range:** $86,628 - $115,000. This role is eligible for an annual bonus. **Heavy Travel:** Up to 75%, preferred candidate to live within 50 miles of nearest airport. **Ramsay Test:** Ability to take and pass a Ramsay Test. Responsibilities **Key responsibilities for this position include but are not limited to the following:** - Responsible for Maintenance Programs at the Market Level for specific area of expertise or focus. - Support the design and optimization of Maintenance Plans including, condition and time-based maintenance, to ensure machine reliability targets are met utilizing SAP Computerized Maintenance Management System (CMMS). - Support the Annual Maintenance Investment budgeting process by providing feedback on proactive maintenance tasks to ensure machine up time. - Develop factory capability to achieve reliability goals through mentoring of mechanics and operators to maintain equipment. - Assist in analyzing machine breakdowns to root cause and provide updated guidance to improve maintenance plans preventing reoccurrence of failure. - Responsible to support Factory Escalations (during and after hours) , both proactively and reactively to ensure Development of Self and Associates through Coaching, Training and Feedback. Travel of up to 75% will be required to achieve desired level of Factory Support and successful closure of maintenance activities and escalations. Qualifications **Key qualifications for this position:** - Technical Trade School for Industrial Maintenance or equivalent work experience in maintenance, technical or operations (preferred industrial, electrical or mechanical). - Mechanic or Technical lead in a factory: proven experience in executing proactive and reactive maintenance plans in a high speed fast paced environment - Troubleshooting exposure across a factory ( End to End ) with fully developed communication skills. - Proven track record in delivering results by working with cross-functional teams. - Ability to develop people through mentorship and coaching. - Basic understanding of Continuous Improvement methodologies. (LEAN ,DMAIC, 5why, BDA, TPM). - Able to recognize strengths and opportunities to help factories build high performing teams. - Working knowledge and understanding of AMM / CMMS systems (SAP Preferred). - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, TEAMS). - Self-motivated and able to manage time and schedule travel to achieve objectives independently. - Must be able to Travel up to 75% with required tools and must be willing to work weekends. Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate's qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. SCHEDULE Monday - Friday, 7:00am - 3:30pm JOB SUMMARY Cresco Labs is seeking a Cultivation Agent to join our facility. The Cultivation Agent is responsible for providing on-site cultivation for one or more medical cannabis gardens. Completion of tasks assigned by the Cultivation Team Lead to monitor and maintain plant production and health. Maintain quality control measures to ensure high quality product. Maintain organization, cleanliness and efficiency of production area. Main duties will entail carrying out day-to-day plant care including watering, pruning, and trimming. Must monitor and maintain plant production and quality control measures in accordance with the commonwealth and standards set by Cresco Labs. CORE JOB DUTIES Plant Care: Ensure plant health by pruning, topping, trimming, according to Cresco Labs policy, as well as any other tasks required Moving plants in an orderly, time efficient manner from one area of the cultivation facility to another Moving Rockwool for transplanting plants Transplanting smaller plants into bigger pots Facility Cleaning: Perform all assigned duties required to ensure a clean and safe cultivation facility, including the safe disposal of waste. Responsible for the cleanliness of all cultivation equipment and tools including light reflectors, containers, mixing tools, application tools, and ventilation equipment Reports and Documentation: Assist the Cultivation Manager with tracking plants from birth to harvest by ensuring proper and accurate documentation for applicable activities Ensure accurate documentation of all plant tracking numbers, lot numbers, and all other applicable information REQUIRED EXPERIENCE, EDUCATION AND SKILLS Two years experience in general production, preferably a regulated field producing for human consumption. Or, any satisfactory combination of experience and training which clearly demonstrates the ability to perform the above-described duties. Effective time-management skills and ability to multi-task Ability to perform the job duties in indoor and greenhouse climates of varying weather conditions Ability to work in a fast-paced, changing and challenging environment Requires work around plant material, which could include exposure to plant pollen and/or dust. Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time. Requires ability to lift up to 50 lbs to torso level. BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range $20 - $20 USD ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.

Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: * $20.00 (Union Collective Bargaining Agreement PayScale) o Starting pay $20.00 with progression to $21.00 over 1 year. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Must be bilingual in Spanish and English + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Bilingual in Spanish and English + Must be able to work shifts or flexible work schedules as needed, including overtime. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 6613 Pay Group: X58 Cost Center: 55835 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $21.82 - $33.15 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday, Sunday, Thursday, Tuesday, Wednesday Scheduled Hours: 3:00p-11:30p Shift: 2 - Evening Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 71000 - 0101 Access Division Call Center Union: SEIU Local 509 Community Health Link This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The Call Center represents CHL to those seeking services. The Call Center Specialist II receives, processes, and schedules referrals for crisis services. This role requires an understanding of CHL's mission, vision, and core values. The Call Center Specialist II is the first point of contact for CHL clients and interacts with them to ensure they are connected to all needed services. I. Major Responsibilities: 1. Receives and responds to telephone calls and referrals regarding urgent and emergent behavioral health services. 2. Registers, screens, and completes insurance checks for individuals seeking services at CHL. 3. Performs telephonic interventions which include, but are not limited to, crisis support and de-escalation of individuals in Crisis. 4. For urgent and emergent services, assists Clinicians with arranging dispositions of cases inpatient bed Searches, making referrals, arranging transportation (cab or ambulance) etc.) 5. Assigns and schedules initial assessments for urgent and emergent services. 6. Obtains insurance authorizations, processes referrals and obtains information and enters into Electronic Health Record (EHR). 7. Communicates to supervisor information gathered for referrals from identified high priority referral sources, including (but not limited to) the Department of Mental Health and hospital inpatient programs. 8. Demonstrates knowledge of services and resources available at CHL and in the community Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures, and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor's degree is required. 2. Must be able to pass a CORI background check. 3. Driving is not a requirement. Experience/Skills: Required: 1. A minimum two (2) years' experience working in a clinical environment is required. 2. Ability to learn to CHL's service lines to appropriately triage clients with various levels of complexity to the right services. 3. Ability to document CHL services in accordance with insurance reimbursement requirements. 4. Effective oral and written communication skills 5. Basic computer skills in Microsoft Suite 6. Ability to learn to navigate in the Electronic Health Records (EHR) system. 7. Ability to multitask. Must possess time management skills with a strong sense of prioritization and follow through. 8. Requires personal and professional accountability, self-management, discretion, initiative, professional integrity and cultural competency. 9. Ability to use office equipment, including copy machines, computers, printers, telephones. Preferred: 1. Prior experience in a behavioral health and/or call center environment is preferred. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

The Agent in-Charge is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. In addition, they will provide support and direction to dispensary staff at the direction of the AGM. This role is expected to spend 30% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory. This is a full time position at $19 per hour in our Waterbury Zen Leaf location. Essential Duties and Responsibilities * Possess a positive attitude while greeting customers and patients. * Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership. * Obtain cannabis product from the vault and provide it to Cannabis Advisor for sale. * Be an advocate of cannabis customer care. * Open and close store as directed by the AGM or GM. * Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product. * Verify all product received is properly tagged in accordance with state & local regulations and is accompanied by all necessary paperwork. * Support Inventory Manager with reconciliation of physical inventory within State tracking system and POS systems to ensure all information is accurately porting to the state and no malfunctions of the POS and scales are occurring. * Confirm online orders are completed and accurate prior to pick-up * Assist Cannabis Advisors with any product or POS System questions. * Build rapport with regular patients/customers to promote repeat business. * Work well with others in a fast-paced, dynamic retail environment. * Accurately handle cash transactions, including bank drops and daily payouts as directed by GM or AGM. * Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice). * Be open to continued, on-going cannabis education and training. * Provide support to managers and other Cannabis Advisors as needed. * Maintain a clean, organize, and sanitize workstation/store front. * Ensure accuracy of online orders before pick-up. * Understand and apply detailed compliance regulations as required by local and state laws. * Complete transactions at the POS and ensure the state monitored inventory system accurately updates the amount of product available. * Other duties as assigned. Minimum Qualifications * 2+ years of retail or hospitality experience. * Must be at least 21 years of age. * Desire to learn about cannabinoids, terpenes and product application/consumption methods. * Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays. * Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc. * Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations. Preferred Qualifications Physical and Mental Demands While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 35 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing superior customer service via phone and other electronic means. Primary Duties and Responsibilities: includes but not limited to: * Answers and processes all incoming communications with internal and external guests * Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities in accordance with our criteria, established by Revenue Management department * Evaluates player ratings to determine access and availability of marketing promotions * Utilizes cross and up-sell techniques to generate additional revenue for designated products, services or amenities * Assists members of the Executive Host and Player Development departments with retrieving customer information, creating VIP reservations and issuing complimentary offers * Troubleshoots guest issues with online logins for MyMoheganSun.com and gaming accounts * Knowledge of all aspects of the Momentum program and promotes the benefits to transient guests * High level knowledge of property information including events, promotions, operational procedures, etc. * Communicates with multiple departments to resolve guest questions and issues via telephone and email Secondary Duties and Responsibilities: * Assists other related departments in additional overflow duties * Provides correct property information * Distributes arena and special event tickets * Captures and records after-call reason codes to track types of calls received when required * Responsible for communicating any system or equipment issues that could impact job productivity or performance * Attends quarterly department meetings Minimum Education and Qualifications * High School Diploma or equivalent * Previous experience in a Contact Center, Marketing, Special Events, Hotel Operations, Box Office/Arena Club Operations or related customer service position * Basic knowledge of Microsoft Office and navigating the internet * Intermediate knowledge on how to download and login to an app * Basic technology troubleshooting skills * Excellent verbal communication skills and can write professionally Competencies: Incumbent will master the following competencies while in this position: * Strong written and verbal communication skills * Internal training and techniques * Mohegan Sun's sales techniques * Effective listening skills that support effective customer service techniques * Will have in depth knowledge off Call Center applications as well as the gaming and reservation systems, SharePoint, Strivacity, Workday, and EZ Links Training Requirements: * Must complete the Mohegan Sun Reservationist training course * Knowledge of GUI, ACSC, LMS, Passkey, Avatar, ACT, Artics, GHS, Stricacity, SharePoint, and Finesse * Annual HR, Compliance, and Cyber Security training Physical Demands and Work Environment: * Office work environment * Fast-pace call center * Must be able to sit and stand for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Full-time Description This position is the Member Ambassador for the financial institution with the overall purpose of providing quality and efficiency to members who prefer face-to-face interaction. This position will have a thorough understanding of the member's transaction requirements and be able to effectively communicate all available options to them. They will educate members about our sales and service delivery options and refer the appropriate products and services matching the member's needs. This position will also refer members to the appropriate source or channel to address their need. They will also be responsible for the processing of regular transactions, such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner. Provides personalized banking services to financial institution members by performing the following duties Essential Functions/Position Responsibilities: · Conduct all member account functions, including teller transactions, processing request for new accounts and services, providing counseling and cross selling appropriate products or services to benefit the member and achieve established sales goals, interview members and process applications for all types of credit cards and consumer loans. Review all documentation for completeness and accuracy according to the organizations compliance guidelines. Ensures that the teller cashbox balances on a daily basis. Researches and resolves cashbox errors as necessary. · Assist with wide variety of member services including; regular account maintenance, Safe Deposit Box maintenance, assist members with account inquiries and reconciliation, manages outgoing wires, ACH transactions and disputes, solve fraud issues, serve as notary public, close accounts, etc. · Troubleshoot and resolve member and internal inquiries in a timely, professional and accurate manner. Informs and advises member of status or enhancements to current account productivity and suggest resolution on account disputes and other account activity. · Answer and route telephone calls, take messages, provide information and directs calls to appropriate staff as necessary. · Contribute to overall success of branch in working towards branch deposit and member goals. Adhere to all service standards set by the credit union. · Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Requirements Experience A minimum of 6 months to one-year previous financial institution experience required, including time spent in preparatory position. Bilingual highly preferred Education/Certifications/Licenses A high school degree or GED is required. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance. Salary Description Market Value $23.83

Call Center Marketing Specialist Yankee Home - Chicopee, MA Job Type: Part -time Shifts: 4pm -8pm Monday -Friday, flexible every other Saturday for mid -shift Location: On -Site, Chicopee, MA 01022 Yankee Home Improvement, one of the best -known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives. In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top -rated home improvement products and services. Your primary goal will be to build rapport, provide exceptional customer service, and schedule appointments for our sales team. We offer comprehensive paid training, uncapped earning potential with biweekly bonuses, and a comprehensive benefits package. If you possess excellent communication skills, a positive attitude, and a passion for helping customers, we want to hear from you! Join us at Yankee Home Improvement and be part of a team that values integrity, responsibility, excellence, and listening. Control your own pay - your bonus is uncapped, based on the performance you bring to the table! Qualifications: Enthusiastic and positive attitude. Exceptional communication skills. Creativity and problem -solving ability. Basic technological aptitude. Reliable transportation. High school diploma or equivalent (required). Experience in customer service or call center (preferred). Then We Will Provide: Comprehensive, Paid Training Uncapped earning potential - bonuses paid biweekly Team -based incentives and Employee Appreciation events Opportunities for Advancement Flexible Work Schedules Requirements: Reliable Transportation Ability to commute to Office in Chicopee, MA High school or equivalent (Required) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) What's in it for you: Pay: $16.00 - $19.00 per hour Bonus opportunities Performance bonus Comprehensive paid training Uncapped earning potential with biweekly bonuses Employee discount Requirements Available to work on -site at the Chicopee Office Available to work 4pm -8pm Monday -Friday, flexible every other Saturday for mid -shift Enthusiastic and positive attitude. Exceptional communication skills. Creativity and problem -solving ability. Basic technological aptitude. Reliable transportation. High school diploma or equivalent (required). Experience in customer service or call center (preferred). Benefits Uncapped earning potential with biweekly bonuses Employee discount Equal Opportunity Employer Yankee Home is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. Job ID: ZR_9_JOB

NOW HIRING - Wheelchair Agent (Full-Time) Pay Rate: $16.94 per hour Schedule: Full-Time | 4:00 PM - Midnight or until last flight arrival To fulfill the passenger service needs of airline passengers who require wheelchair assistance-either by necessity or for comfort. Primary Duties and Responsibilities: Transport passengers safely to and from required locations while remaining alert to potential hazards. Provide special assistance, general information, and directions to passengers to ensure a positive experience. Project a professional and friendly image when interacting with passengers, airline staff, and the public. Coordinate with dispatchers and gate agents to ensure timely wheelchair service. Comply with all TSA checkpoint screening protocols and airport safety procedures. Complete incident reports for accidents or unusual events occurring during transport. Maintain accurate logs documenting completed wheelchair assists (“pushes”). Perform other related duties as assigned. Physical Requirements: Must be able to lift, squat, stoop, push, stand, and bend throughout the duration of the shift. Must be able to lift, carry, and/or support 75 pounds or more. Knowledge, Skills, and Abilities: High School Diploma or GED may be required if over 18 (depending on location). Must have reliable transportation and a consistent phone number for contact. Ability to read, write, speak, and follow instructions in English. Must pass pre-employment and random drug and alcohol testing (DOT or Non-DOT, as required). Required Training: Completion of all Huntleigh and airline-specific training requirements. Appearance Standards: Maintain a neat, professional, and well-groomed appearance at all times. Must meet uniform requirements. No facial piercings. No visible tattoos above the neck or below the wrists.

Job DescriptionDescription: Guest Service Agent - Sheraton Hotel Join our dynamic team at Sheraton Hotel as a Guest Service Agent, where your friendly demeanor and attention to detail will ensure our guests have a memorable stay. We are committed to providing exceptional service and creating a welcoming environment for all visitors. If you enjoy engaging with people and thrive in a fast-paced hospitality setting, we invite you to apply and become part of our dedicated team. Key Responsibilities: - Perform check-in and check-out procedures in accordance with Marriott standards - Post charges to guest folios accurately and efficiently - Maintain inventory of gift shop items and assist guests with purchases - Enroll guests into the hotel's guest loyalty program to enhance their experience - Receive and handle incoming and external calls professionally - Transfer calls to appropriate departments or personnel - Attend pre-shift meetings to stay informed about hotel updates and special events - Create key packets for group check-ins to ensure smooth arrivals - Explain hotel services, amenities, and features to guests - Perform all other duties as assigned to support hotel operations and guest satisfaction Skills and Qualifications: - Knowledge of hotel policies, procedures, and services, with a general understanding of other departments - Exceptional computer skills, including familiarity with hotel management software - Excellent communication skills in English, both verbal and written - Ability to handle multiple tasks efficiently and remain calm under pressure - Strong interpersonal skills and a professional appearance - Ability to work flexible hours, including evenings, weekends, and holidays At Sheraton Hotel, we foster a culture of teamwork, growth, and excellence. We offer competitive benefits and opportunities for career advancement, ensuring our team members feel valued and motivated. If you are passionate about delivering outstanding guest service and eager to grow within a renowned hospitality brand, we look forward to receiving your application. Requirements:

Ski Butternut's Call Center agents are an essential point of contact for guests. Call Center agents play a vital role in crafting our guests' experience. Our agents are enthusiastic experts at guiding guests to the appropriate lesson products. Book and sell private lessons using Siriusware's point-of-sale system. Manage guest payments and refunds, ensuring secure and accurate credit card transactions. Answer and place phone calls; monitor and respond to voicemails. Respond to emails via Microsoft Outlook and follow up promptly on guest inquiries. Proactively address and resolve guest questions and concerns. Complete daily close-out procedures for reservation stations. Shift Day shift Evening shift Qualifications Excellent Communication Skills: Build meaningful connections with guests. A Passion for Helping Guests: Match guests with the ideal lesson for a positive on-snow experience. Strong Product Knowledge: Understand all Snowsports School offerings, including age requirements, costs, and skill levels. Ability to Manage Guest Expectations: Set realistic expectations to ensure guest satisfaction. Problem-Solving Skills: Address and resolve guest inquiries and issues efficiently. Self-Starter: Work independently and make decisions based on the department's stated policies and procedures.

Schedule: Training onsite in Middletown, CT with transition to remote. Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. Middlesex Orthopedic & Spine Associates is seeking a remote full-time Administrative Assistant to join our team in Middletown, CT. We are a growing practice with ample opportunity for career growth. Competitive salary offered. What you'll do: Channel your expertise as a Call Center Agent and allow your keen attention to detail shine as you take on this important role. This position plays a key role in the efficient and effective clinical and administrative operations of the practice. Join a dedicated team focused on empowering orthopedic and spine specialists to transform patient lives and to be the best orthopedic and spine network in our community. Responsibilities/Duties: Works directly with Physician and Team to ensure proper scheduling and patient care. Includes monitoring team communication and decision-making. Creates, updates, and accesses confidential patients' data in EMR with a high level of confidentiality and accuracy. Main contact for all Provider correspondence and patient issues. Demonstrate the ability to prioritize and multi-task. Handles high volume inbound and outbound calls to and from patients in a timely manner, addressing patient needs or issues. Obtains appropriate demographic and insurance information. Updates and makes appropriate changes in EMR. Obtains insurance verification, authorization, and/or referrals for services as needed, advises patient of these requirements. Schedules patient appointments with the appropriate Provider in accordance with schedule template. Ensures patient records are accurate and complete. Informs patients of any copay or out of pocket costs; collects payments for services as needed. Retrieves messages from voicemail, email, and EMR; responds to patients and outside agencies promptly. Documents all patient encounters in EMR and routes appropriately. Tasks appropriate PA Triage message group for prescription refills and patient messages. Verifies pharmacy. Assists with troubleshooting of Patient Portal issues. Conducts daily chart review for upcoming appointments, ensuring accuracy and completion of patient appointment details, demographics, and insurance eligibility. Manages and monitors Provider schedules, and blocks schedules when appropriate. Works Orders and obtains authorizations. Routes Orders as appropriate. Works closely with Front Desk; cross covers when needed. Receives and processes faxes and routes as appropriate. Communicates with the entire team to include, including Physician, PA/APRN, Medical Assistant, Surgical Scheduler, and Administrative support. Observes telephone flow; offering or requesting assistance as needed. Other duties as assigned by the Manager. Communicates effectively and professionally with patients, teammates, and providers. Reschedules patients as needed and works Waitlist. Creates Relatient Broadcast as needed to contact patients. Qualifications Who you are: Qualifications: High School Diploma or Equivalent required. 2+ years' experience in a healthcare-related field, with specific administrative experience required. Able to multi-task, work independently/productively, and be efficient in completing their duties. Possess the ability to analyze, retain, and resolve issues and provide superior customer service to the client base. Proficient in Microsoft Word, Excel, and Power PowerPoint. Be organized and cooperative under stressful conditions. Ability to be a team player, communicate effectively, and meet deadlines. What we offer: Excellent growth and advancement opportunities Dynamic environment Access to a diverse network of practitioners Broad infrastructure of tools and programs to enhance the employee experience Competitive Compensation Generous PTO Benefits package: health, dental, vision, 401(k), etc. We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Real Estate is one of the most exciting industries to work in right now. We are looking for bright, dynamic, and creative Real Estate Agents to join our team. The process of selling and buying a home can be a complicated and intimidating process, so clients depend on the expertise of a Real Estate Agent to get their home ready to sell for a good price and to find the best home to meet their needs. This position requires ambitious, communicative and creative Real Estate Agents who have stellar customer service skills. To fulfill this role as a Real Estate Agent, you will need to be a self-motivated individual who thrives under pressure. There is a lot of flexibility in the real estate industry, so you'll also be able to work independently to fulfill your duties and meet clients' needs. Real Estate Agents need a loyal client roster in order to thrive, so excellent customer service is essential. If you possess those traits, then we want you on our team as soon as possible. We ensure that our application and interview process are as simple and quick as possible. Compensation for Real Estate Agents is commission-based. This means that the more property you buy and sell, the more income you will earn. Real estate is booming right now, so this is a great time to get involved in this industry. Many agents make over $100,000 a year. Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details. Job Responsibilities In this role, you will... Help clients get their home ready for sale and give advice on how to make it show-ready and marketable Be familiar with the local real estate market and stay updated on recent property sales Advertise your real estate services to the local community Guide clients through the process of reaching mutual acceptance and drafting home sales and purchasing contracts Show homes to clients through tours and open houses Regularly communicate with current and past clients to make sure their real estate needs are being met Attend home showings and open houses Come up with creative ideas for making your real estate portfolio stand out in the local market As a broker, we will... Provide a flexible and supportive work environment that offers a healthy work/life balance Walk you through the real estate licensing process Provide training and career development resources to help you better your career Offer competitive commission rates and offer you financial security About Berkshire Hathaway HomeServices NE Properties Berkshire Hathaway HomeServices New England and Westchester Properties is a leading real estate brokerage firm with over 1,500 real estate agents in Connecticut, Rhode Island, and Westchester County. We are the premiere real estate firm in the Northeast. Whether residential, commercial, corporate relocation, equestrian or waterfront living, our company and agents are local market experts committed to providing exceptional service to our clients. Working Here At Berkshire Hathaway HomeServices New England, New York and Westchester Properties, we are passionate about what we do and strive to be the best real estate service provider in the Northeast. It is our commitment to offer the best support, tools, programs and technology to our Sales Executives, enabling you to provide outstanding service to your clients and build your business. Our core values, service philosophy, innovative technology and most importantly, our people, are what make us the leader in the areas we serve. Our Equal Opportunity Promise We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect. Industry Real Estate Qualities

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. SCHEDULE Monday - Friday, 7:00am - 3:30pm JOB SUMMARY The Processing Agent is an essential role for processing the harvest materials. The ideal candidate will have demonstrated experience working in an operation that adheres to strict health and safety policies and procedures. CORE JOB DUTIES * Processing Harvest flower material * Use of heavy machinery (mobius machine trimmer & treatment machine). * Grating and sorting processed material * Weighing and logging material * Collecting samples and performing tests to ensure quality * Maintaining a sanitary work environment * Safely transport products from workspace to storage area * Ensure that all functions are performed to the highest standard of quality and compliance including following PPE expectations. REQUIRED EXPERIENCE, EDUCATION AND SKILLS * At least 1 year of experience working in food production or similar manufacturing environment preferred. * Strong attention to detail and ability to adhere to strict policies and procedure * Ability to measure, package and label in a precise manner * Effective time-management skills and ability to multi-task * Ability to work in a fast-paced, changing and challenging environment * Requires work around plant material, which could include exposure to plant pollen and/or dust. * Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time. * Requires ability to lift up to 50 lbs to torso level. BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range $19-$19 USD ADDITIONAL REQUIREMENTS * Must be 21 years of age or older to apply * Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act ("CCPA") Notice to Applicants: Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.

The Agent in-Charge is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. In addition, they will provide support and direction to dispensary staff at the direction of the AGM. This role is expected to spend 30% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory. This is a full time position at $19 per hour in our Waterbury Zen Leaf location. Essential Duties and Responsibilities * Possess a positive attitude while greeting customers and patients. * Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership. * Obtain cannabis product from the vault and provide it to Cannabis Advisor for sale. * Be an advocate of cannabis customer care. * Open and close store as directed by the AGM or GM. * Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product. * Verify all product received is properly tagged in accordance with state & local regulations and is accompanied by all necessary paperwork. * Support Inventory Manager with reconciliation of physical inventory within State tracking system and POS systems to ensure all information is accurately porting to the state and no malfunctions of the POS and scales are occurring. * Confirm online orders are completed and accurate prior to pick-up * Assist Cannabis Advisors with any product or POS System questions. * Build rapport with regular patients/customers to promote repeat business. * Work well with others in a fast-paced, dynamic retail environment. * Accurately handle cash transactions, including bank drops and daily payouts as directed by GM or AGM. * Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice). * Be open to continued, on-going cannabis education and training. * Provide support to managers and other Cannabis Advisors as needed. * Maintain a clean, organize, and sanitize workstation/store front. * Ensure accuracy of online orders before pick-up. * Understand and apply detailed compliance regulations as required by local and state laws. * Complete transactions at the POS and ensure the state monitored inventory system accurately updates the amount of product available. * Other duties as assigned. Minimum Qualifications * 2+ years of retail or hospitality experience. * Must be at least 21 years of age. * Desire to learn about cannabinoids, terpenes and product application/consumption methods. * Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays. * Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc. * Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations. Preferred Qualifications Physical and Mental Demands While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 35 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. #VHN1 We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $15.00 - $23.32 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 8:30am - 5:00pm Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 25080 - 5800 Administration This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Support the practices by answering telephone inquiries, scheduling appointments, registering new patients, and maintaining records and accounts. Verifies insurance eligibility prior to appointments, mail out monthly Medicare letters, floats to PCP sites as assigned and work miscellaneous projects as assigned. Act as practice liaison between caller and offices while providing excellent internal and external customer service. I. Major Responsibilities: 1. Answer telephones, engages clinical staff when appropriate for assistance, keep calls to an average of 4 minutes and consistently handles an average of 100 calls per shift. 2. Take complete messages. -- a. Uses Call Process and text templates in EHR b. Uses correct task titles for reason of call. c. Sends tasks to correct bin. d. Includes accurate call back information. 3. Schedule appointments. - a. Uses templates correctly. b. Uses appointment types and times correctly. c. Utilizes all PCP sites for scheduling same-day appointments. 4. Verify insurances. - a. Ensures patients insurance is active prior to scheduling appointments. b. Verify insurances 72-hours prior to scheduled appointments for all participating PCP sites. c. Has and maintains access to necessary verification sites. d. Has a thorough understanding of insurance processes and stays up-to-date with changes. e. Calls patients with insurance issues prior to appointment. 5. Update patient demographics as appropriate in Allscripts. 6. Register and schedule new patients, mail new patient packet including ROI, update demographics and collect insurance information accurately. 7. Understand and apply the self-pay policy to inform patients of their financial obligations when arriving for their appointment. 8. Provides and maintains proper phone etiquette and good customer service. 9. Maintain knowledge of current OSHA and CLIA regulations, and HPS policies. 10. Assist coworkers to assure smooth office operation and delivery of excellent services through teamwork. 11. Perform other duties as assigned, which may include floating to assist other sites. 12. Facilitates in gathering accurate patient billing information. 13. Able to handle caller complaints, de-escalate situations, maintain professionalism during difficult interactions and assist in providing service recovery to salvage a suboptimal experience. 14. Demonstrates a working knowledge of HIPAA guidelines. Adheres to our policies for releasing patient information. Understands the difference between and can explain to patients the difference between a healthcare proxy, power of attorney and HIPAA appointee. 15. Answers patient inquiries regarding their liability and able to explain the variables involved. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. High School Diploma or GED required. Experience/Skills: Required: 1. Minimum of 1 year of receptionist experience, preferably in a health care setting. 2. Basic computer knowledge. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: On-the-job time is spent in the following physical activities: 1. Stand - 1/3 to 2/3 2. Walk - 1/3 to 2/3 3. Sit - 2/3 4. Talk or hear - 2/3 5. Uses hands to finger, handle or feel - 2/3 6. Push/pull - 1/3 7. Stoop, kneel, crouch or crawl - 1/3 8. Reach with hands and arms - 1/3 This job requires that weight be lifted, or force be exerted: 1. Up to 10 pounds - 2/3 2. Up to 25 pounds - 2/3 This job requires exposure to the following environmental conditions: 1. Infectious diseases - 1/3 2. Rotating shifts - 1/3 3. PPE when indicated - 1/3 to 2/3 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.