Field Service Rep We are in search of a Field Service Representative who works with customers in the multi-family housing industry to provide operational solutions for their maintenance supply needs. The FSR supports inventory management, placing orders, product consultation and problem solving. He or she will serve as the customer's primary operational contact and will ensure complete satisfaction with deliveries, products, and services.
Responsibilities Include:
Provide stellar customer service as the primary contact for the inventory and service needs of Onsite Properties customers (property
managers, service managers, engineers, etc.)
Travel daily throughout MD, DC, and VA to assigned customer locations.
Manage inventory levels at customers' shops including cycle-counting inventory, and either ordering product from Daycon Products or T2
vendor as required to bring inventories back in line or placing 'pick-up' orders to fix any overstock positions or incorrect product.
Provide order information in a timely fashion, to allow the highest level of coordination with the Daycon distribution team.
Support with ensuring timely and accurate deliveries.
Execute the Onsite Properties script to include review of seasonal items, review of special projects and special orders; Partner with Outside
Sales as needed to ensure alignment and opportunities for account growth.
Work with Onsite Properties detailer team to set up new client shops as required.
Partner with Daycon Procurement team to ensure the accuracy of stocking positions on hardware.
Maintain and update the accuracy of onsite labels.
Provide reports and information as requested in a timely manner.
Provide ongoing feedback to Daycon/Onsite leadership regarding customer trends or process improvement.
The Ideal Candidate Will Have:
1-3 years of experience with trade work, such as plumbing, electrical, HVAC
Ability to professionally engage with customers in the field and by phone.
Willingness to spend the majority of your workday with local travel throughout MD, DC and VA
Computer proficiency includes Outlook, Word, and basic Excel.
Keen attention to detail and organizational skills
Basic math skills - multiplication, division, fractions
Effective oral and written communication skills
Ability to work independently and as a team.
A valid Driver's License and safe driving history
Frequent sitting, standing, and walking.
Occasional lifting of up to 50lbs, rare push/pull of up to 75lbs. stand
Compensation & Benefits
The pay range for this role is $50,000-$55,000/year. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS:
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ***************** .
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.
$50k-55k yearly 2d ago
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Customer Service Representative
Arata Expositions 4.1
Agent job in Gaithersburg, MD
We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities:
Draft correspondences and other formal documents
Plan and schedule events
Assist onsite at Tradeshows and Conferences
Answer inbound telephone calls
Develop and implement organized filing systems
Perform all other office tasks
Qualifications:
Ability to prioritize and multitask
Excellent written and verbal communication skills
Strong attention to detail
Strong organizational skills
Proficiency in Microsoft Office
Requirements
Must be available to travel
Must be available to work occasional weekends/evenings
Must have a driver's license and car
Must be available to work overtime
$29k-35k yearly est. 2d ago
IAD Customer Service Baggage Drop Agent
ABM Industries 4.2
Agent job in Washington, DC
**Title:** IAD Customer Service - Baggage Drop Agent - Vendor Behind Counter (VBC)
**Pay Rate:** 18.13 per hour
**Job Classification:** Full-Time, Non-Exempt
**Shift:** Your **work schedule (shift)** will depend on what the company needs and which shifts are available when you finish onboarding.
+ 04:00 AM - 12:30 PM
+ 05:00 AM - 13:30 PM
The **Customer Service - Baggage Drop Agent also known as Vendor Behind Counter (VBC)** assists airline passengers by verifying government-issued identification, issuing passenger baggage tags, and moving such baggage to the client conveyor belt system.
**Basic Qualifications:**
- Must be 18 years of age or older
- No high school diploma, GED, or college degree required
**Preferred Qualifications:**
- One (1) year of customer service or similar work experience preferred
**Specific Duties/Essential Job Functions** : (Other duties may be assigned)
+ Meet and greet airline customers in a positive and friendly manner.
+ Move stanchions for optimal line queue management.
+ Verify government-issued photo identification and /or authorization to ensure only authorized access to the concourse.
+ Issue customer baggage tags and place such tags on checked baggage.
+ Move tagged baggage to the client conveyor belt system.
+ Comply with all safety, security, compliance, and quality standards and employees must also adhere to all hazardous materials handling requirements.
+ Maintain a clean and safe work area at all times.
+ Miscellaneous duties as assigned.
**Physical Demands:**
+ The individual may be required to stand and walk for 2/3 or more of the work shift.
+ Individuals may be required to talk, hear, and use hands to handle or feel, for 2/3 or more of the work shift.
+ Individuals may be required to periodically lift 75 pounds or more for up to 2/3 of the work shift
**Work Environment:**
+ The work environment has a moderate noise level.
**Language Skills:**
+ Ability to communicate effectively in the English language.
+ Ability to read and interpret documents such as government-issued identification items, safety rules, operating and procedure manuals, and employee handbooks.
+ Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
**Math Skills:**
+ Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal
**Reasoning Ability** :
+ Ability to apply common sense understanding in order to carry out instructions furnished in written, oral, or diagram form.
+ Ability to deal with problems involving several concrete variables in standardized situations.
**General Company Requirements:**
+ Employees must comply with the Company's uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times.
+ Employees must comply with all guidelines and policies set forth in ABM Aviation's Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy
**Experience:**
+ Previous airport, baggage handling, warehouse, or porter experience preferred.
**Overall:**
+ Must be 18 years of age or older.
+ Must be willing to work on assigned schedule, which includes weekends.
+ Must meet all requirements to receive required airport SIDA badge, and Customs Seal (if applicable), including successful completion of a background check and ten-year work history.
**MUST have** the following three documents with yo for the SIDA Badge Application CBP purposes in case we move you forward for the next steps:
+ SSN
+ **Identification with Current Address (Choose one)****
+ State ID
+ Driver's License
+ **Citizenship Verification (Choose one)****
+ **US Citizens:** US Passport or US Birth Certificate/Naturalization
+ **Foreign Nationals:** Green Card or Employment Authorization Document (EAD)
+ EAD Categories ineligible for SIDA security clearance: A10, A11, C08, C10 (see recruiter for more information)
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members (******************************************************************************************************************** | (Programa de Beneficios de ABM)
REQNUMBER: 141576
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$29k-37k yearly est. 3d ago
Client Service Representative - Floater (Tysons Corner Branch)
Atlantic Union Bank 4.3
Agent job in Vienna, VA
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Position Accountabilities
Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
Greet and provide exceptional service in person and by telephone/email.
Provide accurate information regarding Bank services, products, policies and procedures.
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
Complete forms and other required documents and follow Bank policies and procedures.
Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
Perform all duties of a Teller to include:
Provide excellent client experience
Perform basic client and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
* Perform other duties as assigned.
Organizational Relationship
This position reports to Branch location leadership.
Position Qualifications
Education & Experience
High school diploma or equivalent (GED).
One (1) or more years of experience in a client service and/or a cross-trained teller position
Previous cash handling experience preferred
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Some local travel possible
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting *********************************************************
Currently, we are offering a salary range between $19.00 and $23.00 dollars an hour for this role.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
$19-23 hourly 2d ago
Lead GenAI Agent Developer
Fannie Mae 4.6
Agent job in Reston, VA
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.
Job Description
THE IMPACT YOU WILL MAKE
As a Lead GenAI Agent Developer , you will serve as a subject matter expert to drive the engineering needs of the LLM platform, including the GenAI Gateway (Portkey), AWS AI services (AWS Bedrock and foundational models), observability, and customer support for internal and external applications.
You will lead full stack development efforts across AI platform components, integrating cloud-native services, enhancing monitoring and telemetry, and supporting application teams consuming LLM capabilities. The ideal candidate will bring deep expertise in both front-end and back-end engineering, cloud infrastructure, and AI service integration, with a strong focus on building resilient, scalable, and secure systems.
The Lead GenAI Agent Developer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
Lead engineering efforts for the GenAI Gateway platform, focusing on scalability, reliability, and integration with enterprise AI services.
Architect and optimize solutions using AWS services, including Bedrock and other foundational models.
Enhance observability across platform components to ensure proactive monitoring, issue resolution, and performance tuning.
Provide technical leadership and support for the Fannie Mae application, ensuring seamless integration and high-quality customer experience.
Collaborate with cross-functional teams to align platform capabilities with business needs and AI adoption strategies.
Build secure integrations (via APIs, MCP, and connectors) with internal data sources (e.g. SharePoint, Confluence, Jira, ServiceNow).
Manage versioning, testing, and deployment pipelines for custom GPTs, MCPs, Agents and plug-ins.
Optimize performance and reliability - monitoring usage, latency, and API costs.
Mentor and guide engineering teams, fostering a culture of innovation, accountability, and continuous improvement.
THE EXPERIENCE YOU BRING TO THE TEAM
Qualifications:
Minimum Required Experiences
4 years
Proven experience in platform engineering, cloud architecture (preferably AWS), and AI/ML service integration.
Strong understanding of Large Language Models, observability tools and practices.
Experience leading hybrid teams (FTEs and contractors).
Excellent communication and stakeholder management skills.
Passion for building scalable, secure, and customer-centric AI platforms.
Desired Experiences
Bachelor degree or equivalent
Salary Range: $138,000 to $180,000 a year
#LI-Hybrid
#LI-SB1
Qualifications
Angular, Java Frameworks, JavaScript, Python Frameworks
Education:
Bachelor's Level Degree (Required)
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.
Requisition compensation:
138000
to
180000
$138k-180k yearly Auto-Apply 60d+ ago
Real Estate Agent Productivity Coach
KW Metro Center 4.3
Agent job in McLean, VA
Job Description
Keller Williams is looking for a motivated and committed Productivity Coach to help mentor and develop newly licensed real estate agents. This leadership role focuses on guiding agents as they launch, grow, and sustain successful real estate careers.
As a Productivity Coach, you will provide steady accountability, hands-on training, and personalized one-on-one mentorship.
You'll ensure agents follow Keller Williams' proven systems, models, and tools, helping them build the habits and skills needed for real, measurable success. Your leadership will directly support agent growth and contribute to the overall performance and momentum of the Market Center.
Compensation:
$125,400 - $192,000 yearly
Responsibilities:
Guide new agents through Keller Williams' systems and models to ensure they build a strong foundation for their careers.
Provide personalized one-on-one mentorship to help agents develop the skills and habits necessary for success.
Facilitate regular training sessions that empower agents with actionable strategies and insights.
Monitor agent progress and offer constructive feedback to foster continuous improvement.
Encourage a culture of accountability by setting clear goals and tracking performance metrics.
Collaborate with agents to identify growth opportunities and tailor development plans to their unique needs.
Lead by example, demonstrating the values and standards expected within the Keller Williams community.
Qualifications:
Real Estate License.
Experience in real estate, with a strong understanding of industry dynamics and trends.
Ability to mentor and guide new agents, fostering their growth and development.
Proven track record of facilitating training sessions that drive agent success.
Strong communication skills to provide clear, actionable feedback and guidance.
Ability to set and track performance goals, ensuring accountability and progress.
Experience in creating personalized development plans tailored to individual needs.
Demonstrated leadership skills, embodying the values and standards of Keller Williams.
About Company
At Keller Williams, our mission is clear: to fuel the success of real estate agents by delivering unparalleled resources, expert mentorship, and cutting-edge technology. We are dedicated to empowering agents to excel in a competitive market, providing the tools and support needed to drive growth, achieve goals, and thrive every step of the way.
$125.4k-192k yearly 11d ago
Travel Management Specialist (Journeyman)
Spectrum Comm 4.2
Agent job in Arlington, VA
Provide daily DTS support for all F-35 related travel requirements and deliver travel management support through a help desk.
Key Responsibilities
· Provide daily DTS support for F-35 travel requirements and respond to traveler/approver inquiries via help desk.
· Support travel authorization and voucher processing; troubleshoot discrepancies and coordinate resolution as needed.
Provide periodic status updates and support data reporting on travel activity as required
Requirements
Minimum Qualifications
· BA/BS degree in a relevant subject or discipline.
· Minimum 5 years performing duties described in the functional description.
· U.S. citizenship required.
· Active Secret clearance, or ability to obtain/maintain Secret (interim may be acceptable per contract requirements).
Preferred Qualifications
· Advanced knowledge/experience with DTS.
· Working knowledge of Defense Joint Travel Regulations (JTR).
· Working knowledge of DoD Financial Management Regulations related to travel.
· Experience supporting high-volume government travel operations (preferred).
Education/Experience Substitution
Education/Experience Substitution: An Associate's degree plus 5 additional years of related work experience may be substituted for a Bachelor's degree; a GED and/or relevant technical certification plus 10 additional years of work experience may be substituted for a Bachelor's degree.
Additional Notes
· Must be able to work effectively in a secure, mission-focused environment supporting Government stakeholders.
· Must maintain professionalism, discretion, and high attention to detail in handling sensitive information.
· Must be able to use standard productivity tools and Government collaboration platforms as required.
$54k-80k yearly est. Auto-Apply 13d ago
Real Estate Sales Listing Agent
The Redux Group 4.3
Agent job in Washington, DC
Job Description
Dynamic Real Estate Listing Agent - Leads Provided!
Are you a go-getter ready to dive into the real estate world with energy and creativity? We're seeking an innovative and dynamic real estate listing agent eager to explore traditional and unique solutions for home sellers, including helping sellers with traditional listing services, providing cash offers, and more! Join us and turn ambition into achievement!
What We Offer:
Access to seller leads
Agent-Investor training so you can bring every possible solution to a seller, including a traditional listing, making a cash offer, a Novation contract, seller financing, and more!
The best environment for growing your personal real estate investment portfolio
A supportive team environment with seasoned professionals
What You Bring:
Relentless drive and a sense of urgency for every opportunity
A hunger to learn and be coachable
Grit and unwavering determination on the phone and in all sales situations
High-energy approach to every opportunity
Persistence to overcome challenges and seize opportunities
Empathy for challenging client situations
Why Choose Us:
At The Redux Group, we are uniquely equipped to help you increase your commission income and build wealth through real estate, all while helping home sellers figure out their best options!
We want action-takers! Apply now and let's build your success story together!
#ZR
Compensation:
$150,000+ commission based income
Responsibilities:
Daily phone calls to set appointments with home sellers
Conduct listing (and buyer) appointments
Serve clients with integrity
Lead clients through the listing and/or sale of their home
Negotiate contracts to closing
Actively participate in training, coaching, and accountability meetings
Qualifications:
DC real estate license, VA & MD a plus!
You thrive in an environment where your activity directly impacts your bottom line
You are quick on your feet
You are professional in attitude, appearance, and communication
You are independent and self-motivated, yet coachable
About Company
Join Our Winning Team at The Redux Group!
The Redux Group is a dynamic, growth-focused real estate team serving the Mid-Atlantic region, including Delaware, Maryland, Pennsylvania, Virginia, and Washington, DC! As a top-producing team, we're passionate about helping our agents excel while fostering a supportive, family-like atmosphere.
We're looking for motivated individuals eager to sharpen their skills, thrive in a fast-paced environment, and contribute to a team that celebrates success and encourages one another to reach new heights.
The Redux Group is an equal opportunity employer that values diversity and inclusion. All qualified applicants are welcome to apply.
If you're ready to grow your career with a team that's dedicated to your success, we'd love to hear from you. Come grow your career with us!
$150k yearly 10d ago
FLEX IPC Travel Agency Desk Specialist
Sitio de Experiencia de Candidatos
Agent job in Bethesda, MD
The basic function of this job is to provide customer service to travel agents/agencies relative to commission requests, problems, and concerns. The IPC Specialist also answers questions regarding the internal travel agent training Fam-tastic Program and Preferred Travel Agent Program, IATA commission questions, and various travel industry issues.
Specific Responsibilities
Researches and resolves routine travel agent/agency commission requests, problems and concerns.
Assists travel agents/agencies by answering questions regarding all IPC related computer systems, including MARSHA, Juliet, CTAC and OSCAR.
Responsible for managing a region of approximately ninety (90) Marriott and Ritz-Carlton properties. Conducts audits and monitors hotels to ensure all past and present commission payments are being made.
Educates assigned hotels on all Marriott standard operating procedures relating to commission payments.
Assists travel agencies with questions regarding their ARC, IATA, TSI or TIDS accreditation.
Communicates and promotes Marriott services and programs to travel agencies including new and existing promotions and system enhancements.
Processes various Marriott directory/brochure requests made by travel agents/agencies.
Assists with various ongoing surveys and audits for corporate and IPC department that measure internal/external service levels.
Handles projects from manager and travel industry customers as needed.
Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
Job Specifications
Accurate typing skills.
Excellent oral and written communication skills.
Ability to operate general office equipment.
One-year experience with Marriott worldwide Reservation Center preferred.
No customer complaints on file within the last year.
Most recent Performance Appraisal will be evaluated and an overall “Meets Expectations” or better job performance rating is preferred.
Minimum Qualifications
Minimum of three (3) months' work experience with Marriott Customer Engagement Center, or at least three (3) months experience in a customer service capacity in a hotel call center or travel agency.
No more than five (5) occurrences / or two (2) active notifications.
No written warnings on file in any area within the last twelve (12) months.
No Commitment to Correct(s) on file for non-servicing, negative interaction or professional demeanor within the last six (6) months.
Critical Competencies
Personal Attributes
Integrity
Dependability
Positive Demeanor
Presentation
Initiative
Stress Tolerance
Adaptability/Flexibility
Interpersonal Skills
Team Work
Customer Service Orientation
Diversity Relations
Communications
Telephone Etiquette Skills
English Language Proficiency
Communication
Writing (and email)
Listening
Applied Reading
Organization
Detail Orientation
Multi-Tasking
Time Management
Planning and Organizing
Analytical Skills
Computer Skills
Learning
Problem Solving Skills
Math Aptitude
General Administration
Typing
Filing
Computer
Microsoft Office
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$38k-66k yearly est. Auto-Apply 2d ago
Travel Booking Agent
HB Travels
Agent job in Alexandria, VA
About Us We are a trusted travel services company that helps clients create seamless, enjoyable, and memorable journeys. From leisure vacations to business travel, we provide personalized recommendations and high-quality support for every step of the booking process.
Position Overview
We are seeking a motivated and detail-oriented Travel Booking Agent to join our team. In this role, you will assist clients with planning, booking, and managing their travel arrangements. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for travel. This opportunity offers unlimited earning potential, making it a great fit for driven individuals who want to grow their success in the travel industry.
Key Responsibilities
Assist clients with booking flights, hotels, cruises, and vacation packages.
Research destinations and provide tailored travel recommendations.
Manage reservations, confirmations, and changes with accuracy and efficiency.
Deliver exceptional customer service before, during, and after travel.
Stay informed on travel industry trends, promotions, and seasonal offers.
Qualifications
Experience in travel, hospitality, or customer service preferred.
Strong communication and interpersonal skills.
Ability to multitask and manage multiple client bookings.
Detail-oriented with strong organizational skills.
Familiarity with booking systems or willingness to learn.
Genuine enthusiasm for travel and helping others plan memorable experiences.
What We Offer
Unlimited earning potential tied to your performance and dedication.
Flexible work arrangements, including remote opportunities.
Professional training and ongoing development resources.
A supportive team culture focused on collaboration and service excellence.
Access to potential travel perks and industry discounts.
$36k-67k yearly est. 60d+ ago
City Cruises ALX - Ticket Booth Agent
Hornblower
Agent job in Alexandria, VA
The successful Ticket Office Agent will warmly greet guests and distribute boarding passes, answer questions, diligently collect payments and vouchers, and make reservations while maintaining an upbeat attitude. Duties and Responsibilities:
Receive passengers and inform them about boarding procedures; print, sort and distribute boarding passes to passengers
Address guests by name and recognize their special occasions
Explain products or services and prices, and answer questions from customers
Collect outstanding balances for reservations, and collect payment vouchers from third party distributors
Make and confirm cruise reservations using telephones, faxes, mail, and computers; maintain computerized inventory of available passenger space and provide information on space reserved or available
Resolve customer complaints regarding booking, ticketing, and special boarding needs
Contact guests about changes to their cruise date, time, or departure location
Other Duties and Responsibilities
Additional job duties as assigned
Requirements & Qualifications:
Must have a minimum of 1 year customer service experience
Required to use computers and computer applications such as Microsoft Word & Excel
Must have excellent oral communication skills - expression, listening and comprehension
Must be able to read and write English; will be required to enter, transcribe, and/or maintain information such as special requests and cruise manifest information in electronic form
Cash handling / basic math skills are required; agents collect money from guests, and return proper change
Must meet minimum state age requirements
Must be reliable, responsible, and dependable
Must possess a service orientation
Must be careful about details and thorough in completing tasks
Must deal calmly and effectively with high-stress situations
$27k-38k yearly est. 6d ago
Entry Level Call Center Specialist
Wireless Nation
Agent job in Ellicott City, MD
Entry Level Call Center Specialist As an Entry Level Call Center Specialist for Wireless Nation, a Wireless Zone, Verizon Authorized Retailer, you will utilize your passion to provide excellent customer service via phone & email. Your ability to provide a unique sales experience and the right products, will create loyal customers for life! Organization Overview Wireless Zone is more than just one of the largest Premium Verizon Wireless Retailers. We are committed to making our employees, customers, and communities better. Performance Objectives What is expected of our Business Development Specialists at Wireless Nation?
Be a Rockstar. Utilize the training, tools, and resources to create a unique sales experience for our customers.
Building Relationships. Connect with our existing customers to share exciting information.
Grow your Career. Access additional training courses to grow and develop personally and professionally.
Get Involved. Take advantage of Wireless-Zone/TCC Gives (volunteer & grant program) to give back and get involved in your community.
The Role The Business Development Specialist is an integral role to increase store traffic from current lead data. The Specialist will create appointments for our in-store sales staff by contacting existing or potential customers by phone and email to come visit one of our Wireless Zone, Verizon stores. What does your daily day look like?
Reaching out to warm leads provided to you via phone and email
Setting up appointments through warm leads for in-store Sales Consultants
Appointments set will be scheduled through Google Calendar
Following up with scheduled appointments as reminders to customer and in store personnel
Earnings
$28,000.00-$70,000.00 annually
We are looking for driven and motivated candidates who:
Can effectively make hundreds of warm lead calls per day
Demonstrate relationship-building skills
Have a talent for quickly evaluating and adapting to a client's preferred style of communication
Can work well independently and as part of a cohesive team
Have strong time management, planning and organization skills
Have a strong work ethic and is determined.
Equal Employment Opportunity We are proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
$28k-70k yearly 60d+ ago
Travel Wound Care Specialist
QSM-Va 3.7
Agent job in Fredericksburg, VA
Job Description
Quality Surgical Management has more than 30 years of providing quality and excellence in bedside and clinical wound care management and our family of medical providers is growing. We are currently looking for a Medical Doctor, Doctor of Osteopathy, or Nurse Practitioner (MD, DO, or NP) to join our expanding team that can fill the role of an in-house travel provider.
The in-house travel provider is responsible for covering vacant territories, establishing new facilities, covering FMLA, vacations, or sick time, providing bedside surgical wound care services, and excellent customer service.
QSM provides standardized training to all providers and the right candidate must be able complete two (2) weeks of at-home didactic training followed by six (6) or more weeks of field training in any of the states in which QSM operates. All mandatory training is paid, and travel expenses are covered by the company.
Essential Skills
MD, DO, NP (Adult, Geriatric, or Family), unencumbered licensure or eligible.
Excellent Customer Service and communication
Ability to travel, which will include travel by car and plane as well as overnight stays in hotels.
Valid driver's license
Understanding of the importance of proper documentation and standard of care practices
Must have reliable transportation.
DEA not required.
Must attend all required meetings and corporate conferences each year (travel may be required).
In-person direct examination of patients is required
Must be able to sit or stand for extended periods.
Must be able to lift 50 lbs.
Must be able to communicate orally and in writing.
Must be proficient in English (written and verbal communication)
Must be able to push/pull/carry equipment.
Must be available/reachable by cell phone during working hours.
Working hours are variable based on the needs of assignment to meet client needs/requests.
Must be able to exercise discretion and independent clinical judgment concerning the treatment of patients on a daily basis.
Must be able to delegate tasks, provide clear instructions/recommendations and collaborate with other professionals and ancillary staff.
May be required to provide telehealth services.
Preferred Skills
Wound care experience is a plus but not required.
2-years of experience as a provider is preferred but not required (new grads welcome to apply)
Proficient in Microsoft 365
Salary
Base salary provided plus bonus structure.
Benefits
Competitive benefits package including medical, dental, vision, and 401K after 90 days with employer contributions.
PTO
Malpractice coverage provided.
No on-call, nights or weekends
Cell phone reimbursement
All travel costs covered.
All supplies needed to be successful are provided, all we want is you.
All state licensures are provided (except for the provider's state of residence).
QSM-VA, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apply now to begin your journey of joining our QSM family as we continue to grow and provide excellence in wound care.
$38k-60k yearly est. 7d ago
Automotive BDC Agent - Sales & Service (Franchise Dealerships)
Sabmd LLC
Agent job in Sterling, VA
High-Paying Automotive BDC Agent - Sales & Service | Easterns Automotive Group (Franchise Dealerships)
Company: Easterns Automotive Group Location: Sterling, VA
Easterns Automotive Group is expanding our franchise new-car operations (Hyundai, Nissan, and more) and seeking a high-energy BDC Agent to support both Sales & Service . You'll be the friendly, professional voice that helps customers schedule test drives, set service appointments, and stay connected to their dealership experience. This role is performance-driven -every quality conversation moves the needle, and top performers earn top pay .
You'll work primarily inside our BDC, partnering closely with Sales Managers, Service Advisors, and store leaders across locations (with a focus on Nissan & Hyundai). Tools include VinSolutions CRM (core), with Mastermind and CDK experience considered strong pluses.
Benefits
When you join Easterns Automotive Group, you are not merely an employee but a valued member of a family that prizes your professional growth and well-being. Our extensive benefits package includes:
Health & Dental Insurance: Ensuring the well-being of you and your family.
Vision Insurance: Taking care of your eye health.
Life & Disability Insurance: Providing financial security for you and your loved ones.
Health Savings Account: Additional flexibility for your health care needs.
401(k) Matching: Contributing to secure your financial future.
Paid Time Off & Parental Leave: Because we know life happens.
Flexible Schedule: Balancing your work and personal life.
Paid Training & Tuition Reimbursement: Invest in your continuous personal and professional development.
Employee Discounts: Enjoy exclusive discounts on vehicles and services as our token of appreciation.
Responsibilities
Sales (BDC)
Manage inbound/outbound calls, texts, and emails to set qualified test-drive appointments .
Use VinSolutions to document every interaction, schedule follow-ups, and maintain pipeline hygiene.
Reconnect with existing customers for trade-ins, lease renewals, and upgrade opportunities (Mastermind a plus).
Coordinate with store leadership to ensure vehicle availability and timely customer updates.
Service (BDC)
Field inbound service calls/texts; triage concerns and schedule service appointments in alignment with shop capacity.
Set expectations on drop-off/waiter , estimated timelines, diagnostic fees, and transportation/loaner policies.
Send confirmations, reminders, and no-show recapture messages; keep customers informed on status changes.
Document clear, concise concern notes (customer voice, mileage, warning lights) so Advisors can move fast in CDK .
Customer Experience & Team Support
Deliver a professional, courteous experience in every interaction.
Maintain KPI discipline (answer rate, book rate, show rate, RO conversion for service, sold-through for sales).
Collaborate with Sales Managers and Service Advisors to resolve issues and accelerate appointment conversion.
Qualifications
VinSolutions CRM proficiency (required or strongly preferred).
Mastermind and CDK experience are strong pluses.
Prior service call/appointment coordination experience (dealership or high-volume environment) preferred.
Excellent phone, text, and email communication skills; professional, friendly tone.
Organized, detail-oriented, and self-motivated with strong follow-through in a fast-paced setting.
Previous BDC, call-center, or dealership experience (sales and/or service) preferred.
Bilingual (English/Spanish) is a plus.
Compensation
Base Salary + Commission , with an earning potential of $44,000 - $88,000 per year .High-paying opportunity for top performers- your results determine your income .Includes paid training and continuous development from experienced leaders.
If you're people-centric, organized, and ready to grow with a fast-paced, high-reward team, apply today and join the franchise group at Easterns Automotive Group- where performance pays and professionalism drives success.
$44k-88k yearly Auto-Apply 60d+ ago
Travel Booking Agent
Vacation Advertiser 4.4
Agent job in Silver Spring, MD
Remote Travel Booking Agent: Full-Time or Part Time
We are looking for travel booking agents to help clients plan and book their travel arrangements, such as flights, hotels, rental cars, and vacation packages. The job requires excellent customer service skills,
Responsibilities Include:
Assisting clients with travel planning and booking, including researching, and recommending destinations, transportation options, and accommodations.
Providing information on travel requirements, such as passport and visa regulations, as well as travel insurance options.
Communicating with clients via phone, email, and in-person to provide personalized customer service and answer any questions.
Processing travel reservations and payments using computer systems and online booking tools.
Resolving customer issues or concerns related to travel arrangements, such as flight cancellations or delays.
Maintaining accurate records of customer bookings, payments, and travel itineraries.
Collaborating with other travel industry professionals, such as airline and hotel representatives, to ensure the best possible customer experience.
Staying up to date on travel industry trends and regulations, including changes to travel restrictions or health and safety protocols.
Candidates should have a high school diploma or equivalent, be at least 18 years of age, and authorized to work in the U.S.
Have excellent communication and organizational skills, as well as attention to detail and the ability to multitask in a fast-paced environment.
No experience necessary, we provide all travel training to become certified as a travel agent.
If you have a passion to see the world while helping others plan amazing vacations, then this job is for you!
$30k-35k yearly est. Auto-Apply 60d+ ago
Client Service Representative - Floater (Glen Burnie Branch)
Atlantic Union Bank 4.3
Agent job in Glen Burnie, MD
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Position Accountabilities
Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
Greet and provide exceptional service in person and by telephone/email.
Provide accurate information regarding Bank services, products, policies and procedures.
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
Complete forms and other required documents and follow Bank policies and procedures.
Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
Perform all duties of a Teller to include:
Provide excellent client experience
Perform basic client and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
* Perform other duties as assigned.
Organizational Relationship
This position reports to Branch location leadership.
Position Qualifications
Education & Experience
High school diploma or equivalent (GED).
One (1) or more years of experience in a client service and/or a cross-trained teller position
Previous cash handling experience preferred
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Some local travel possible
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting *********************************************************
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
$32k-43k yearly est. 5d ago
Lead GenAI Agent Developer
Fannie Mae Corp 4.6
Agent job in Reston, VA
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.
Job Description
THE IMPACT YOU WILL MAKE
As a Lead GenAI Agent Developer , you will serve as a subject matter expert to drive the engineering needs of the LLM platform, including the GenAI Gateway (Portkey), AWS AI services (AWS Bedrock and foundational models), observability, and customer support for internal and external applications.
You will lead full stack development efforts across AI platform components, integrating cloud-native services, enhancing monitoring and telemetry, and supporting application teams consuming LLM capabilities. The ideal candidate will bring deep expertise in both front-end and back-end engineering, cloud infrastructure, and AI service integration, with a strong focus on building resilient, scalable, and secure systems.
The Lead GenAI Agent Developer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
* Lead engineering efforts for the GenAI Gateway platform, focusing on scalability, reliability, and integration with enterprise AI services.
* Architect and optimize solutions using AWS services, including Bedrock and other foundational models.
* Enhance observability across platform components to ensure proactive monitoring, issue resolution, and performance tuning.
* Provide technical leadership and support for the Fannie Mae application, ensuring seamless integration and high-quality customer experience.
* Collaborate with cross-functional teams to align platform capabilities with business needs and AI adoption strategies.
* Build secure integrations (via APIs, MCP, and connectors) with internal data sources (e.g. SharePoint, Confluence, Jira, ServiceNow).
* Manage versioning, testing, and deployment pipelines for custom GPTs, MCPs, Agents and plug-ins.
* Optimize performance and reliability - monitoring usage, latency, and API costs.
* Mentor and guide engineering teams, fostering a culture of innovation, accountability, and continuous improvement.
THE EXPERIENCE YOU BRING TO THE TEAM
Qualifications:
Minimum Required Experiences
* 4 years
* Proven experience in platform engineering, cloud architecture (preferably AWS), and AI/ML service integration.
* Strong understanding of Large Language Models, observability tools and practices.
* Experience leading hybrid teams (FTEs and contractors).
* Excellent communication and stakeholder management skills.
* Passion for building scalable, secure, and customer-centric AI platforms.
Desired Experiences
* Bachelor degree or equivalent
Salary Range: $138,000 to $180,000 a year
#LI-Hybrid
#LI-SB1
Qualifications
Angular, Java Frameworks, JavaScript, Python Frameworks
Education:
Bachelor's Level Degree (Required)
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.
Requisition compensation:
138000
to
180000
$138k-180k yearly 60d+ ago
Travel Management Specialist (Journeyman)
Spectrum Comm Inc. 4.2
Agent job in Arlington, VA
Provide daily DTS support for all F-35 related travel requirements and deliver travel management support through a help desk.
Key Responsibilities
· Provide daily DTS support for F-35 travel requirements and respond to traveler/approver inquiries via help desk.
· Support travel authorization and voucher processing; troubleshoot discrepancies and coordinate resolution as needed.
Provide periodic status updates and support data reporting on travel activity as required
Requirements
Minimum Qualifications
· BA/BS degree in a relevant subject or discipline.
· Minimum 5 years performing duties described in the functional description.
· U.S. citizenship required.
· Active Secret clearance, or ability to obtain/maintain Secret (interim may be acceptable per contract requirements).
Preferred Qualifications
· Advanced knowledge/experience with DTS.
· Working knowledge of Defense Joint Travel Regulations (JTR).
· Working knowledge of DoD Financial Management Regulations related to travel.
· Experience supporting high-volume government travel operations (preferred).
Education/Experience Substitution
Education/Experience Substitution: An Associate's degree plus 5 additional years of related work experience may be substituted for a Bachelor's degree; a GED and/or relevant technical certification plus 10 additional years of work experience may be substituted for a Bachelor's degree.
Additional Notes
· Must be able to work effectively in a secure, mission-focused environment supporting Government stakeholders.
· Must maintain professionalism, discretion, and high attention to detail in handling sensitive information.
· Must be able to use standard productivity tools and Government collaboration platforms as required.
$54k-80k yearly est. 13d ago
Real Estate Sales Listing Agent
The Redux Group 4.3
Agent job in Washington, DC
Dynamic Real Estate Listing Agent - Leads Provided!
Are you a go-getter ready to dive into the real estate world with energy and creativity? We're seeking an innovative and dynamic real estate listing agent eager to explore traditional and unique solutions for home sellers, including helping sellers with traditional listing services, providing cash offers, and more! Join us and turn ambition into achievement!
What We Offer:
Access to seller leads
Agent-Investor training so you can bring every possible solution to a seller, including a traditional listing, making a cash offer, a Novation contract, seller financing, and more!
The best environment for growing your personal real estate investment portfolio
A supportive team environment with seasoned professionals
What You Bring:
Relentless drive and a sense of urgency for every opportunity
A hunger to learn and be coachable
Grit and unwavering determination on the phone and in all sales situations
High-energy approach to every opportunity
Persistence to overcome challenges and seize opportunities
Empathy for challenging client situations
Why Choose Us:
At The Redux Group, we are uniquely equipped to help you increase your commission income and build wealth through real estate, all while helping home sellers figure out their best options!
We want action-takers! Apply now and let's build your success story together!
#ZR
Daily phone calls to set appointments with home sellers
Conduct listing (and buyer) appointments
Serve clients with integrity
Lead clients through the listing and/or sale of their home
Negotiate contracts to closing
Actively participate in training, coaching, and accountability meetings
DC real estate license, VA & MD a plus!
You thrive in an environment where your activity directly impacts your bottom line
You are quick on your feet
You are professional in attitude, appearance, and communication
You are independent and self-motivated, yet coachable
$90k-110k yearly est. 9d ago
Travel Wound Care Specialist
Qsm-Va 3.7
Agent job in Fredericksburg, VA
Quality Surgical Management has more than 30 years of providing quality and excellence in bedside and clinical wound care management and our family of medical providers is growing. We are currently looking for a Medical Doctor, Doctor of Osteopathy, or Nurse Practitioner (MD, DO, or NP) to join our expanding team that can fill the role of an in-house travel provider.
The in-house travel provider is responsible for covering vacant territories, establishing new facilities, covering FMLA, vacations, or sick time, providing bedside surgical wound care services, and excellent customer service.
QSM provides standardized training to all providers and the right candidate must be able complete two (2) weeks of at-home didactic training followed by six (6) or more weeks of field training in any of the states in which QSM operates. All mandatory training is paid, and travel expenses are covered by the company.
Essential Skills
MD, DO, NP (Adult, Geriatric, or Family), unencumbered licensure or eligible.
Excellent Customer Service and communication
Ability to travel, which will include travel by car and plane as well as overnight stays in hotels.
Valid driver's license
Understanding of the importance of proper documentation and standard of care practices
Must have reliable transportation.
DEA not required.
Must attend all required meetings and corporate conferences each year (travel may be required).
In-person direct examination of patients is required
Must be able to sit or stand for extended periods.
Must be able to lift 50 lbs.
Must be able to communicate orally and in writing.
Must be proficient in English (written and verbal communication)
Must be able to push/pull/carry equipment.
Must be available/reachable by cell phone during working hours.
Working hours are variable based on the needs of assignment to meet client needs/requests.
Must be able to exercise discretion and independent clinical judgment concerning the treatment of patients on a daily basis.
Must be able to delegate tasks, provide clear instructions/recommendations and collaborate with other professionals and ancillary staff.
May be required to provide telehealth services.
Preferred Skills
Wound care experience is a plus but not required.
2-years of experience as a provider is preferred but not required (new grads welcome to apply)
Proficient in Microsoft 365
Salary
Base salary provided plus bonus structure.
Benefits
Competitive benefits package including medical, dental, vision, and 401K after 90 days with employer contributions.
PTO
Malpractice coverage provided.
No on-call, nights or weekends
Cell phone reimbursement
All travel costs covered.
All supplies needed to be successful are provided, all we want is you.
All state licensures are provided (except for the provider's state of residence).
QSM-VA, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apply now to begin your journey of joining our QSM family as we continue to grow and provide excellence in wound care.
The average agent in Kingstowne, VA earns between $18,000 and $80,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Kingstowne, VA
$38,000
What are the biggest employers of Agents in Kingstowne, VA?
The biggest employers of Agents in Kingstowne, VA are: