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  • Insurance Sales Agent - Orland Hills, IL

    ACS Auto Club Services, Inc.

    Agent job in Orland Hills, IL

    $2,500 Signing Bonus for new hires. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application. Looking to take your sales career to the next level?Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required.If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career.What we offer:Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus Non-exempt (overtime eligible) Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Company sponsored Bachelors/Masters/Ph.D. Degree Program AAA Membership Discounts, perks, and rewards and much more Trusted Insurance Brand Walk-in traffic in local AAA branches from Travel/Car Care/Life Lead generation of 13+ million members Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHORequired Qualifications: Active State Property & Casualty Insurance Sales license Active State Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education High School diploma or equivalent Work experience 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. Work EnvironmentWorks in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events.#LI-DH1#LI-ONSITE #appcast Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $57k-87k yearly Auto-Apply 5d ago
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  • Customer Service Representative

    Lincoln Electric 4.6company rating

    Agent job in Michigan City, IN

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries. Location: Michigan City Employment Status: Salary Full-Time Function: Sales Req ID: 27413 About Vanair , a Lincoln Electric company, has been an industry leader since 1972, working to bring our customers the very best in Mobile Power Solutions . Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxyfuel cutting equipment, and has a leading global position in brazing and soldering alloys. We are recognized as the Welding Expert™, which advance customers' fabrication capabilities to help them build a better world. If you like being challenged, want to be a part of something special, and desire being part of an exciting team that is always striving to be at the forefront of our industry, then we're looking for you - a driven and motivated new We are currently seeking to hire a CUSTOMER CARE SPECIALIST at our location in Michigan City, Indiana. Job Summary As a member of the Sales team, the Customer Care Specialist will provide friendly customer support in various ways. Primary Duties and Responsibilities Answer status questions on a customer's order over the phone and through email. Enter orders for machines and parts. Quote machine and parts over the phone and through email. Answer basic questions regarding machines and parts. Interact with production/shipping to assist with order status and any additional shipping needs. Assist with customer returns and credit issuing. Follow up with customers to ensure their needs are being met. Job Qualifications and Skills Self-motivated with excellent time management skills. Customer service oriented. Excellent communication skills - oral and written. Excellent computer aptitude - able to quickly learn how to use new software programs. Must have the ability to work in a high stress environment, operate as a team, and interact with other departments, while maintaining a calm attitude. Mechanical aptitude (compressor/generator/welder/engine starting experience preferred). Previous parts and machine sales experience highly desirable. Willingness to work overtime as emergency situations warrant. Must be a fun individual who enjoys working as a team and helping others. Great Work Environment Pleasant, clean, well-lighted environment. Family-oriented. First-of-the-month Friday company-supplied lunches. Company Parties including Christmas Party, Santa for the Kids, Summer Family Picnic, and more. Local charity events. Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
    $28k-34k yearly est. 5d ago
  • Insurance Sales Agent - Wheaton, IL

    ACS Auto Club Services, Inc.

    Agent job in Wheaton, IL

    $2,500 Signing Bonus for new hires. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application. Looking to take your sales career to the next level?Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required.If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career.What we offer:Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus Non-exempt (overtime eligible) Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Company sponsored Bachelors/Masters/Ph.D. Degree Program AAA Membership Discounts, perks, and rewards and much more Trusted Insurance Brand Walk-in traffic in local AAA branches from Travel/Car Care/Life Lead generation of 13+ million members Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHORequired Qualifications: Active State Property & Casualty Insurance Sales license Active State Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education High School diploma or equivalent Work experience 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. Work EnvironmentWorks in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events.#LI-DH1#LI-ONSITE #appcast Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $57k-87k yearly Auto-Apply 2d ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Agent job in Buffalo Grove, IL

    LHH Waukegan, Illinois, United States (On-site) LHH Recruitment Solutions is seeking a Customer Service Representative at our manufacturing client in Waukegan, IL. The ideal candidate isa true B2B CSR role in manufacturing handling orders through creation of Purchase Orders through fulfillment to the customer. Looking for: Someone with some sort of previous customer service experience but doesn't have to be manufacturing or distribution focused B2B CSR - THIS IS A GREAT OPPORTUNITY TO BREAK INTO SUPPLY CHAIN FOR SOMEONE WHO IS VERY SHARP! Must be very sharp and able to pick up on nuance, go the extra mile and communicate w customers professionally over the phone and via email (will mainly communicate via email). Strong technical skills and able to pick on new systems. Self starter, quick learner. Job Description : The customer service representative (CSR) is responsible for verifying the accuracy and processing customer orders prior to placing the order into the ERP system. The CSR is expected to use independent analysis and judgment skills to answer customer inquiries or resolve problems related to the customer's account or order status via phone, email, or fax. This position requires collaborative efforts with the engineering, production, planning and shipping departments. With comprehensive experience the customer service representative can move into jobs that involve more skill and greater responsibility. Key Responsibilities: Review purchase orders for required information and review customer account notes for any necessary details prior to booking an order. Accurately enter customer purchase orders into the Oracle system. Generate and send Bluesnap/credit card payment links as needed. Monitor the shared Customer Service email to problem solve, answer inquiries and delegate as needed to support our customers both internal and external. Maintain close relationship with Engineering, Planning, Accounting, Production and Shipping to coordinate the timely shipments of product. Pull invoices, purchase orders and shipping paperwork for monthly and quarterly audits. Scan the daily shipping paperwork in the shared drive. Respond to inquiries and/or notify customers both internal and external for order status and possible delays. Use knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required. Utilize reporting tools as needed. Minimum Qualifications: Three years minimum experience with ERP systems. Proven customer service experience High school diploma required. Desired Qualifications: Excellent communication, interpersonal and organizational skills with emphasis on customer service. Ability to multitask and prioritize work schedule. Ability to take responsibility for quality and quantity of work performed. Ability to effectively write and read English. Excellent verbal and written communication skills. Strong problem solving skills and ability to react quickly to resolve problems. Strong attention to detail. Ability to work both independently and collaboratively as a team towards mutual objectives. Knowledge of MS Office Software. Oracle experience preferred. Must be able to work overtime as needed. Other duties assigned. Additional Details: Location Information: This position is located in Waukegan, Illinois , approximately midway between Chicago and Milwaukee. Located on the shores of Lake Michigan, Waukegan offers year-round special events and an emphasis on the arts. The historic Genesee Theatre hosts touring Broadway shows, along with headliner comedians and musical shows. Waukegan also features award-winning golf courses, parks and recreation, as well as an active charter fishing fleet sailing out of Waukegan Harbor. This is a place where big-city amenities and small-town charm combine to create a community that is culturally rich, economically secure and family friendly. Pay range and compensation package Compensation: $20-24 per hour Location: hybrid (2 days onsite and 3 days remote) Equal Opportunity Statement Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Pay Details: $20.00 to $24.00 per hour Search managed by: Bert Baloga Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-24 hourly 1d ago
  • Customer Service Representative

    Aegis Worldwide 4.2company rating

    Agent job in North Aurora, IL

    We are seeking a Customer Service Representative to join a tenured, collaborative organization that is actively developing its next generation of leadership. This is a hands-on, tactical role focused on order entry, customer communication, and cross-functional coordination. The position supports the Customer Service Lead and plays a key role in ensuring a smooth customer experience from order placement through delivery. Key Responsibilities Communicate with customers via phone and email to respond to inquiries, place orders, and provide order updates Accurately enter and maintain customer orders, POs, and data in order entry systems Track orders through manufacturing and delivery; proactively update customers and internal teams Partner cross-functionally with Operations, Engineering, Sales, and Shipping to resolve customer issues Escalate issues as appropriate and follow standard operating procedures Develop and maintain working knowledge of company products and services Qualifications 2-3 years of customer service or inside sales experience Candidates with ~1 year of experience will be considered if coming from a manufacturing environment Manufacturing experience preferred; open to blue-collar environments such as warehousing or logistics Strong computer skills with experience in order entry, POs, and basic production/forecast planning concepts Comfortable spending a significant portion of the day working on a computer and managing data Nice to Have Associate's or Bachelor's degree (not required) Experience handling and de-escalating frustrated customers Inside sales experience or interest in growing into an inside sales role Why This Role This is a strong long-term opportunity within a stable organization that values tenure, training, and internal growth. The right candidate will have the chance to build a challenging and rewarding career as the company continues to invest in emerging leadership. Small-company atmosphere (≈ 80 total employees; ~20 office staff) with the backing of a larger organization - meaning you'll get autonomy without bureaucracy. Leadership is focused on growth and innovation: this group is looking for “new blood” - energetic, ambitious individuals who want to build a career path, not just fill a seat. Real potential for career advancement: start in customer service - evolve into inside sales, and possibly into broader management roles as leadership retires in the next 2-5 years. If you're energized by customer interaction, order management, and the opportunity to grow into sales and beyond - and you want to help shape the future of a stable, growing manufacturing business - we want to hear from you.
    $27k-32k yearly est. 1d ago
  • Real Estate Agent

    Vylla

    Agent job in Chicago, IL

    Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer
    $61k-87k yearly est. 5d ago
  • Insurance Advisor

    Vouch, Inc. 4.4company rating

    Agent job in Chicago, IL

    Vouch is the risk advisor that powers ambition. We're a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service. Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster. Why should you join our team and Vouch? Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We're a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are “Be Client Obsessed”, “Own it together”, “Act with integrity and empathy”, “Stay Curious and Grow”, and “Empower People.” What does a work environment look like at Vouch? This role will be based near one of our hub offices in Chicago, New York or San Francisco. We require the team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building. Role Responsibilities: As a member of the Early Stage Advisor Team, you will be responsible for ensuring our clients have a great experience through the sales and onboarding process. Insurance Advisors interact directly with our clients through email, video calls, and other communication tools to advise them on the appropriate coverages for their companies and help them satisfy third party contract requirements for coverage. We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You'll be responsible for helping us scale that reputation while also playing a key part in the growth and expansion of our team through the introduction of new products, processes, and technology. What you'll do: Establish trusted relationships with our customers, ensuring they are comfortable with and able to utilize the tools/services available through the Vouch platform Assess our clients' risk profiles, advise them on appropriate risk management best practices as a licensed professional, and assist with the purchase of coverage Manage the client lifecycle from application submission through bind with a suite of carrier partners, including online carrier portals Construct and present customized insurance proposals to clients Plan and execute daily sales activities such as conducting video calls with clients, responding to emails, and maintaining appropriate documentation in our CRM Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues Maintain a healthy pipeline and conduct pipeline reviews with your manager About you: 2+ years of sales, brokerage, customer service, or other client-facing experience - within the insurance industry preferred Strong communication and organizational skills Able to be agile and thrive in a fast‑paced environment Possesses competitive drive to outperform peers and continuously improve hard and soft skills Dependable, positive, and detail‑oriented with excellent follow‑through skills Active/Current Property and Casualty License or obtained within 30 days of start date Ability to drive success through ambiguous and complex situations Takes initiative to problem solve when meeting resistance Nice to have: Knowledge of Commercial P&C coverage lines Exposure to and passion for early‑stage startups and/or high growth environments Experience working within a CRM and multiple communication tools (Salesforce, ZenDesk, etc.) Prior experience in a quota‑carrying role with responsibility for achieving individual quantitative goals Vouch provides several benefits to help you bring your best self to work: 💰 Competitive compensation and equity packages ⚕️ Health, dental, and vision insurance 🪷 Wellness allowance 📚 Company‑sponsored personal and professional development 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns 🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc. 🤗 Caregiver Support: company seed into the dependent care FSA and company‑sponsored Care.com membership. 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check‑ins, development discussions, and promotion opportunities. What to expect in a typical interview process: *(Please note these steps may vary slightly depending on the role)* 30‑minute phone call with our recruiting team 30‑45 minute video interview with the hiring manager Meet the team! 30‑45 min 1:1 video discussion with 3‑4 team members you'd work closely with in the role Executive chat (role dependent) Compensation philosophy: The OTE for this role is $85,000 - $90,000 per year depending on experience. ($60,000 - $65,000 base + $25,000 variable compensation) Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future. Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal‑opportunity employer and celebrate the diversity of our growing team. If you require reasonable accommodation to complete this application, interview, complete any pre‑employment testing, or otherwise participate in the employee selection process, please direct your inquiries to *******************. The pay range for this role is: 60,000 - 65,000 USD per year (Chicago Office) #J-18808-Ljbffr
    $85k-90k yearly 2d ago
  • Customer Service Representative

    Patient's Choice Medical

    Agent job in Rolling Meadows, IL

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-38k yearly est. 4d ago
  • Customer Service Representative

    North Bridge Staffing Group

    Agent job in Chicago, IL

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP through end of the year $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm
    $20-22 hourly 3d ago
  • Client Services Representative

    Giesecke+Devrient 4.7company rating

    Agent job in Bolingbrook, IL

    The Client Success Representative is responsible for leading client support across assigned client accounts, ensuring accuracy, speed, and responsiveness at every step of the order lifecycle. Serves as a subject matter expert and key liaison between Sales, Client Success, and Production teams, this role translates client needs into seamless production and delivery. Must excel independently and collaborating cross-functionally to deliver outstanding client experiences. Manage the end-to-end process of the order lifecycle (PO data entry, confirmation, changes, tracking, and invoicing via ERP system). Link Client Services/Sales with Operations for daily order processing and updates. Coordinate across Production, Scheduling, Procurement, Quality, and Shipping teams for accurate and on-time fulfillment. Maintain and update WIP/dashboards; share timely updates with respective teams. Follow SOPs, maintain data accuracy and quality standards. Support Client Service management on client visits, audits, press checks. Investigate and quickly resolve quality issues with Production/Quality teams. Provide team backup; train on SAP and other tools. Qualifications: Bachelor's degree in Business Administration or related field required. Minimum 5 years of experience in a similar or related client-facing role. Order management experience in a Manufacturing, Printing, Financial, or related environment. Advanced working knowledge of end-to-end client order processes across varying client types. Strong organization, planning, and multitasking skills with high attention to detail. Excellent written and verbal communication skills; professional and client-oriented demeanor. Self-motivated, proactive and team-oriented, with a proactive and collaborative approach to meeting client expectations and deadlines. ERP experience required with respect to order processing, inventory management, status monitoring and receiving; SAP strongly preferred. Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience in digital file navigation and document handling. Experience in the card, payment or printing industries strongly preferred. The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.
    $40k-52k yearly est. 3d ago
  • Consumer Service Agent (Onsite Candidates Local to Chicago Only)

    E.Bit Consulting

    Agent job in Schaumburg, IL

    The Consumer Service Agent serves as a front-line contact center professional, delivering exceptional customer experiences to our clients and servicing partners via high-volume inbound and outbound phone calls, email, and ticketing systems. This role is responsible for resolving customer inquiries efficiently, accurately, and empathetically, while supporting operations through account research, transaction reconciliation, and issue resolution. The Consumer Service Agent acts as a trusted point of contact, collaborating closely with Operations and Information Technology teams. The role requires strong communication skills, emotional intelligence, and the ability to thrive in a fast-paced, metric-driven contact center environment. This role reports to the Consumer Services Manager. Duties and Responsibilities include but are not limited to the following: Serve as a primary point of contact for clients and servicing companies through high-volume inbound and outbound phone calls, emails, and ticket systems. Deliver empathetic, professional, and solutions-oriented customer service while handling sensitive financial situations. Resolve client and servicing partner inquiries on first contact whenever possible, escalating issues appropriately when needed. Accurately document all interactions, actions, and resolutions in internal systems. Manage multiple client interactions simultaneously while maintaining service quality and composure. Adhere to call handling standards, quality expectations, and productivity benchmarks. Demonstrate strong active listening skills and the ability to tailor communication style to each caller. Review and assist with client account maintenance, scheduled transactions, and audit-related files. Support daily reconciliation of transactions and investigate discrepancies. Identify issues impacting the client experience and proactively work toward resolution. Ensure all client communications are clear, accurate, and compliant. Partner with Operations and IT teams to improve processes, tools, and system functionality. Identify, document, and communicate best practices to streamline client and servicing workflows. Provide detailed feedback from customer interactions to support management decision-making. Participate in team meetings to discuss business updates, service trends, and priorities. Assist with special research, reporting, and projects assigned. Ensure that information Confidentiality, Integrity and Privacy is always maintained with processing information assets. Qualifications and Required Skills High School Diploma or GED required, Associate's Degree or higher preferred. 1-3 years of experience in a contact center, call center, or customer service environment. Experience handling high call volumes and sensitive customer interactions preferred. Bilingual (English & Spanish) preferred. Background check required. Experience in debt settlement, banking, financial services, or treasury operations is a plus. What Will Make You Stand Out Client-centric approach with a commitment to delivering exceptional service. Proficiency with CRM systems, such as Salesforce, ClickUp, or Pipedrive. Experience in a contact center and familiar with call center technology (CXone, Talkdesk, Five9). Associate degree, Bachelor's degree or some college coursework in business or communications.
    $24k-32k yearly est. 4d ago
  • Call Center Customer Service Representative

    Bcforward 4.7company rating

    Agent job in Chicago, IL

    Role: Customer Service Representative Onsite Pay rate: $21 - 22/h The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information SKILLS • Ability to effectively communicate and build strong partnerships with newer employees. • Basic computer skills and knowledge of database software. • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. • Demonstrated attention to detail, organizational skills, and time management skills. • Ability to work a flexible schedule to meet the needs of the business and performance requirements. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work experience in a contact center environment preferred.
    $21-22 hourly 4d ago
  • Personal Lines Customer Service Representative

    ÁRachas Group

    Agent job in Bartlett, IL

    About Us Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry. We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business-delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees' health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees' benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work. Personal Lines Customer Service Representative Position Summary The primary function of this role is to provide exceptional service to clients by assisting with policy inquiries, processing changes, and ensuring client satisfaction across all personal lines insurance products, including auto, home, renters, and umbrella policies. Responsibilities: Respond promptly and professionally to client inquiries via phone, email, and in-person. Process policy changes, endorsements, renewals, cancellations, and billing inquiries. Educate clients on policy coverage, limits, and options to ensure they have appropriate protection. Collaborate with insurance carriers to resolve client issues and ensure timely processing of requests. Maintain accurate and up-to-date client records in the agency management system (Applied Epic). Identify opportunities to cross-sell or upsell additional personal lines products. Assist with new business quoting and application processing as needed. Ensure compliance with all regulatory requirements and internal procedures. Other duties as assigned. Qualifications: High School Diploma or equivalent required; Associate or Bachelor's Degree a plus Valid and relevant Property & Casualty license within state of business, or willingness to obtain the license within 90 days of employment 1-2 years of experience in personal lines insurance or a customer service role Strong knowledge of personal lines insurance products and industry practices Proficiency in agency management systems (Applied Epic) and Microsoft Office Suite (Word, Excel, Outlook) Excellent communication, interpersonal, and problem-solving skills Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment Ability to pass a criminal background check as permitted by law Schedule: Monday-Friday, 8:30am-5:00pm Office Location: 852 W Bartlett Road, Bartlett, IL 60103 Benefits: Competitive Compensation Commensurate with Experience Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $29k-38k yearly est. 1d ago
  • Lead Agent Engineer (Langchain)

    Focused 3.5company rating

    Agent job in Chicago, IL

    Who we are: At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer's needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful. Our values: Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. Love your craft • We love diving into a variety of domains and solving problems. We take pride in delivering value, in communicating progress, and guiding our clients to success. At Focused, our Engineers are both practitioners and experts in their craft. This role would play a crucial role in shaping and implementing engineering best practices and ensuring the successful delivery of complex software projects. With clients, we develop trust and influence - we are unintimidated and unintimidating. With colleagues, we set the standard for how we deliver success for clients. What would you be doing? Build AI-enabled applications leveraging LangChain and LLMs to deliver meaningful, production-ready outcomes for clients. Deep expertise in LangChain, LangGraph and LangSmith Lead teams through end-to-end delivery across the stack, from backend services to modern web UIs. Pair program daily with teammates and clients to share knowledge, improve code quality, and grow together. Practice TDD and continuous refactoring to ensure code is reliable, maintainable, and understandable. Guide architecture decisions to support scalability, observability, and performance. Collaborate closely with designers, product managers, and stakeholders to continuously deliver valuable software. Coach developers on the team through pairing, mentoring, and modeling healthy engineering culture. Influence technical direction beyond the team, working across client orgs and Focused's internal practices to share lessons, shape approaches, and raise the collective bar. Stay curious through experimenting with new patterns in the GenAI space, share what works (and what doesn't), and help evolve how we build AI-powered software. We are excited about you, because you: You're a hands-on, full stack engineer with a strong track record of delivering software in collaborative, agile environments. You've worked with LangChain (or similar agentic frameworks), and understand how to architect AI-native systems responsibly and effectively. You have experience leading engineering teams and feel confident mentoring and supporting other developers. You believe that code quality matters, and that TDD and pairing help build better systems and stronger teams. You've worked across multiple languages or frameworks (e.g., Python, Node, Java, React, Next.js) and are pragmatic about tool selection. You're excited about what's happening in the AI space but stay focused on delivering value. You have experience navigating complex organizations, building bridges across functions, and helping teams adopt modern development practices. You're as comfortable in the code as you are in a client meeting and can translate technical risks and wins into language anyone can understand. You love to share what you're learning and make the team around you better. If you had worked at Focused over the last 3 months you may have: Paired with a teammate to build a document Q&A system using LangChain and OpenAI APIs Helped design an architecture that integrates LLM agents into a legacy enterprise workflow Refactored a flaky test suite to support continuous delivery with confidence Mentored a junior dev through their first pairing and TDD session Built and deployed a full stack GenAI MVP with a React frontend and FastAPI backend Facilitated an architecture spike to evaluate vector database options for semantic search Contributed a new section to our internal AI playbook Helped write this job req What to know before you apply: This role will require being in the Chicago office three days per week and up to 20% travel within the United States. Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time. The Chicago base salary range for this role is $175,000 - $250,000.
    $38k-66k yearly est. Auto-Apply 32d ago
  • Lead Agent Operations Planning

    Envoy Air Inc. 4.0company rating

    Agent job in Chicago, IL

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Involved in a variety of planning functions for aircraft departures as it relates to the operation Coordinate of the overall operation within an assigned functional area Conducting agent observations and associated activities Administering local training programs Scheduling and manpower utilization Maintaining supplies and inventory control logs Preparing customer correspondence Investigating discrepancies Compiling statistical data for reports Assisting management in the completion of administrative duties Lead Agents must be able to complete all functions of the agent position communicate with employees by radio and receive and convey clear and specific information to others related to the job function Preparing weight and balance sheets for flights prior to departure Making calculations based on aircraft load of passengers, baggage and fuel Making corresponding entries in the computer system Providing updated corrections to scheduled departure flights Qualifications Who we are looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Must possess at least one form of TSA-acceptable identification for business travel purposes. Ability to work a variety of rotating shifts including days, nights, overnights, weekends, holidays, and rotating days off Knowledge basic computer functions including Microsoft Word, Excel, and Outlook Must be able to read, write, fluently speak, and understand the English language Possess the legal right to work in the United States Experience applying math principles for mathematical calculations preferred Good organizational and interpersonal skills are necessary Above-average qualities of leadership, initiative and judgment are essential Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #EnvoyHubL We can recommend jobs specifically for you! Click here to get started.
    $25k-33k yearly est. Auto-Apply 15d ago
  • Luxury Travel Specialist

    Vacation Advertiser 4.4company rating

    Agent job in Chicago, IL

    Love travel? Ready to turn your passion into a career? We're hiring Vacation Travel Specialists to help clients plan unforgettable trips from anywhere with Wi-Fi. No experience? No problem-we provide full training and support. What You'll Do: Book flights, hotels, car rentals, and vacation packages Assist clients via phone, email, and chat Provide travel recommendations and resolve booking issues Ensure a smooth, stress-free travel experience What You'll Need: High school diploma or equivalent Laptop, phone, and internet access Great communication skills and a positive attitude Customer service or hospitality experience is a plus Willingness to learn and grow in the travel industry What You'll Get: Work-from-anywhere flexibility Exclusive travel discounts and perks Supportive team and ongoing training Career growth opportunities Apply Now and start your journey in travel today!
    $67k-85k yearly est. Auto-Apply 60d+ ago
  • Call Center Agent - IL - Full-Time - Monday, Tuesday, Thursday 9:00am-5:30pm, Friday 8:00am-4:30pm and rotating Saturday 9:00am-1:00pm

    Versiti 4.3company rating

    Agent job in Aurora, IL

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals. Total Rewards Package Compensation The target salary for this position is $16.00 per hour. The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Adheres to work schedule Meets productivity, quality, and service level goals Provides compelling messaging to donors to influence blood donation Provides blood donation information and convert donor into appropriate donation type based on donor eligibility Answers donor questions, requests and concerns via phone and text Recruits new donors by asking existing donors for family/friend referral (pledge) Educates and motivates donors to schedule their next donation appointment Attends training and implements techniques/tactics taught into workflow Maintains accurate donor information in profile Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion Participates on team projects, as assigned Demonstrates Versiti's core values daily Executes service recovery techniques in order to address donor concerns/complaints Provides excellent customer service by always doing what is right for the donor Advocates Versiti's mission in the community Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required equivalent required Experience 1-3 years customer service experience, preferably in a contact center environment required Knowledge, Skills and Abilities Excellent verbal and written communication skills required Ability to demonstrate sales techniques and overcome objections required Good attention to detail and accurate data entry skills required Results-oriented / collaborates with management to meet individual goals required Ability to multi-task and proactively communicate progress/obstacles required Ability to perform in a team-oriented environment required Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required Tools and Technology Personal Computer (desk top, lap top, tablet) required Microsoft Office products required Must learn contact center-specific programs (HemaTerra) required Not ready to apply? Connect with us for general consideration.
    $16 hourly Auto-Apply 20d ago
  • Certified Agent- Cruise Bookings

    Destination Knot

    Agent job in Chicago, IL

    Job Title: Certified Agent- Cruise Bookings Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Certified Agent- Cruise Bookings and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perks! What You'll Do: Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences Provide personalized travel recommendations using our trusted supplier network Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients Manage client relationships, ensuring seamless communication and top-notch customer service Work independently while benefiting from ongoing training, tools, and mentorship Why Join Us? Flexible schedule work part-time or full-time from anywhere. No experience required comprehensive training and certification provided. Access to exclusive travel perks like discounted rates, FAM trips, and complimentary stays after supplier certifications. Opportunity to build your own travel business backed by an established and award-winning agency Who We're Looking For: Individuals with a strong passion for travel and customer service Excellent communication and interpersonal skills Self-motivated individuals who excel at working independently Comfortable with online booking systems and digital tools (training provided) Eager to learn, grow, and take control of your income potential If you're ready to turn your love for travel into a rewarding career, apply now and start your journey with us!
    $35k-56k yearly est. 60d+ ago
  • Freight Agent (Logo Hunter)

    Global Selecta Group

    Agent job in Chicago, IL

    We are seeking two Freight Agents in the greater Chicago area for a well-performing National Third-Party Logistics Provider specializing in the transportation of FTL food and beverage loads as well as produce. The company is committed to providing exceptional customer service and ensuring timely delivery. We are seeking highly motivated and experienced Freight Agents to join a dynamic team that is constantly growing. We're looking for someone who have experience on the customer side of the business with a focus on bringing in new accounts. If you're a Logo Hunter / Cradle to Grave kind of person then this is certainly for you. RESPONSIBILITIES: Develop and maintain relationships with new and existing customers to expand the book of business. Secure new accounts and manage the sales process from start to finish. Negotiate rates and contracts with customers and carriers. Communicate effectively with customers, carriers, and internal departments to provide excellent customer service. Monitor shipments and resolve any issues that may arise. Keep up-to-date on industry trends and developments to stay competitive. QUALIFICATIONS: At least 2 years of experience in the transportation or logistics industry, preferably in a sales or customer service role. Proven track record of bringing in new accounts and expanding the book of business. Strong communication and negotiation skills. Ability to work independently and manage time effectively. Knowledge of food and beverage loads and produce transportation preferred. Proficient in Microsoft Office and transportation management systems. COMPENSATION: Salary Range $80,000 - $120,000 (Depending on Experience) Aggressive Commission Structure If you are a self-starter who is passionate about the transportation industry and can deliver exceptional customer service, we encourage you to apply for this exciting opportunity.
    $29k-40k yearly est. 60d+ ago
  • Freight Agent

    Devana Group

    Agent job in Chicago, IL

    Devana Group is proud to be assisting our long-term 3rd Party Logistics Client with an impressive, proven and highly successful background with operations across the US in their expansion and search for new talent to joint their team. They are looking for motivated, self-starters who are eager to learn, EARN, and advance professionally in an ever-growing industry. We have immediate need for direct hire, permanent roles to join their rapidly growing sales and operations teams! We are in search of Freight Brokers/Freight Agents. Our client takes pride in the high level of expertise and experience their team possesses. While the foundation is comprised of leading industry professionals, their ideal candidate can be defined only by their strongest character traits and not their job history. We hire the right people, not the right resumes. This is a fast-paced role, with a great deal of multi-tasking, problem solving and communication with customers, carrier/drivers and associates to accomplish goals. Skills Desired: An entrepreneurial hunger with a team player attitude. You are a firm negotiator. High energy and enthusiasm, with a relentless commitment to exceeding customer expectations. Self-starter and motivated to achieve Strong organizational skills and attention to detail Possess good problem-solving skills Ability to work independently and in a team environment Strong communication and interpersonal skills. Comfortable with computer and using multiple applications
    $29k-40k yearly est. 60d+ ago

Learn more about agent jobs

How much does an agent earn in Midlothian, IL?

The average agent in Midlothian, IL earns between $21,000 and $86,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Midlothian, IL

$43,000

What are the biggest employers of Agents in Midlothian, IL?

The biggest employers of Agents in Midlothian, IL are:
  1. Power-Mark Resources
  2. Cliffard Jenkins Farmers Insurance
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