Sr Technical Customer Service Desk Agent in Indianapolis, IN
Unisys Corporation 4.6
Agent job in Indianapolis, IN
What success looks like in this role:
* Provides Tier 1 and Tier 2 support. * Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and
o Assisting with resolution of Issues with network connectivity, printing and remote access to desktop equipment.
* Identifies root causes of problems and takes responsibility for timely solution; escalates unusual or complex problems to higher levels for resolution.
* Communicates problem, resolution and root cause information to users, both technical and non-technical, to help prevent future recurrence.
* Supports L1 and L2 support agentsin ongoing day to day questions related to client incidents, requests and queries.
* Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
You will be successful in this role if you have:
Preferred Some College
May require technical certification or Associate Degree
Generally, 2-4 years' experience in area of responsibility
Benefits
Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success.
Video Interview
At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!
#LI-MT1
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.
$27k-31k yearly est. 2d ago
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Life Insurance Agent - In Office
The Whittingham Agencies
Agent job in Noblesville, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Customer Service Representative (Teller) - Village of West Clay Banking Center
Banktalent HQ
Agent job in Carmel, IN
This position is the front line of our client experience. As a Customer Service Representative, you are the face of the Bank - delivering prompt, accurate, and high-quality service at the teller window while building trusted relationships with every client you serve. Your professionalism, attention to detail, and commitment to excellence ensure each interaction reflects the Bank's values and dedication to service.
How You'll Contribute
Deliver exceptional customer service by upholding the Bank's Culture of Excellence at all times
Operate a teller window efficiently, processing transactions accurately and timely
Handle checking and savings transactions, negotiable instruments, loan payments, and safe deposit box rentals
Provide clients with clear, accurate information about accounts, products, and services
Maintain strong knowledge of Bank products and services to identify opportunities for referrals and cross-selling
Evaluate client needs and connect customers with appropriate team members or departments
Balance cash and transactions daily, verifying totals with precision
Maintain working knowledge of the branch capture system
Comply with all banking regulations, internal policies, and operational procedures
Follow security and confidentiality protocols to protect clients and the Bank from fraud or risk
What We're Looking For
High School Diploma or equivalent
Six months or more of cash handling experience preferred for entry-level candidates
Exceptional attention to detail with a high degree of accuracy
Strong communication and customer service skills with a professional demeanor
Excellent interpersonal skills with the ability to engage effectively with individuals from diverse backgrounds
Basic computer proficiency and familiarity with terminal systems
You'll Excel If You
Enjoy working directly with customers and creating positive experiences
Take pride in accuracy, reliability, and follow-through
Remain calm, professional, and service-focused in a fast-paced environment
Are naturally observant and proactive in identifying client needs
Value teamwork, accountability, and doing things the right way
Why Join Us
The National Bank of Indianapolis is the city's only locally owned national bank. We are proud to serve our community with personal attention, trusted relationships, and exceptional service. Our employees play a critical role in delivering that promise every day.
We invest in our people by fostering a supportive, respectful workplace where contributions are recognized and growth is encouraged. At NBOFI, you're not just filling a role, you're building relationships, developing skills, and becoming part of a team that values excellence and integrity.
In Summary
Bring your customer focus. Bring your professionalism. Bring your attention to detail.
We'll provide the training, support, and culture.
Together, we'll deliver service our clients can count on every time!
The National Bank of Indianapolis is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment regardless of, and will not be discriminated against on the basis ofrace, color, sex (including pregnancy), sexual orientation, gender identity, religion, national origin, age, veteran status, disability, genetic information, or other bases as protected by local, state, or federal law.
The National Bank of Indianapolis participates inE-Verify, a federal program that verifies the employment eligibility of newly hired employees. Employment is contingent upon verification of identity and authorization to work in the United States in accordance with federal law.
$27k-35k yearly est. 6d ago
Bi-Lingual Real Estate Agent
Carpenter Realtors-In 4.1
Agent job in Brownsburg, IN
A Bi-Lingual Real Estate Agent assists clients with the sale and purchase of their property. Real Estate sales and purchasing can be an intimidating process, so clients will be looking for your expertise on how to get their home ready to sell for a good price and how to find the best home to meet their needs. This position requires ambitious, communicative and creative real estate agents who have stellar customer service skills.
As a Real Estate Agent, your income is tied directly to performance through commissions. The more transactions you facilitate, the more compensation you will earn. After a few years of disciplined work, it's not uncommon for a Real Estate Agent to be earning over $100,000. The more work you put into establishing a client base, the more money you will earn.
Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.
Job Responsibilities
* Help clients get their home ready for sale and give advice on how to make it show-ready and marketable
* Be familiar with the local real estate market and stay updated on recent property sales
* Advertise your real estate services to the local community
Guide clients through the process of reaching mutual acceptance and drafting home sales and purchasing contracts
* Show homes to clients through tours and open houses
About Carpenter Realtors
With 34 offices throughout central Indiana, Carpenter Realtors helps Indiana families buy and sell homes quickly and hassle-free. Since 1970, we have been helping Indianapolis clients with all of their real estate needs. Our real estate buying and selling services are designed to make buying or selling an Indianapolis-area home easier, quicker, and more rewarding.
Working Here
At Carpenter Realtors, we treat our agents like partners. Our offerings cover training, management support, competitive compensation, the latest tech offerings, international relocation services, exclusive multi-media advertising for your listings and personal promotion, flexible lead management offerings and complete market coverage. We sell more Indianapolis and central Indiana homes because we provide our associates with more technology, more marketing support and greater competitive advantages.
Our Equal Opportunity Promise
We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Industry
Real Estate
$100k yearly 60d+ ago
Enterprise Solutions Representative
Pitt Ohio 4.5
Agent job in Indianapolis, IN
PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Indianapolis, IN area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply.
Territories
Northern part of IN (South Bend, IN area)
PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people.
PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment.
We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Purpose
To contribute to the profitable growth of the company's LTL and supply chain solution services.
Responsibilities
• Manage a portfolio of accounts with a special focus on building shipper relationships.
• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.
• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.
• Secure accurate supply chain maps to support our consultative sales approach.
• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers.
• Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory.
• Effectively communicate the value of logistic and supply chain solutions to your account base.
• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.
• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.
• Support PITT OHIO Operations and Administration in reducing cost with your customer base
• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments
• Support all Company goals and policies
• Able to react to change productively and handle other essential tasks as assigned
Other Duties
• Interface with Operations, Pricing, Claims, Collections and other internal departments
• Able to react to change in response to changes in the Company's go-to-market strategy.
• Proficiently use PITT OHIO Sales applications.
• Participate in “Huddles” (collaborative sales meetings) to grow business.
• Participate in monthly terminal safety meetings and summer driver cookouts.
Qualifications
• Minimum 3-5 years sales experience
• Previous experience or ability to learn the transportation industry preferred.
• Previous experience or ability to learn business-to-business selling.
• Fluent English language skills required to effectively communicate with internal and external customers
• Must possess excellent interpersonal, verbal and written communication skills
• Experienced in Microsoft Office programs and the Internet
• Skillful typing
• Valid Drivers License and clean driving record required
• Problem solving, negotiation, and time management skills are essential
Working Conditions
• Travel is required; must be able to energetically travel by car, plane or public transportation
• Weekend and evening entertainment required
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
#POE2
$26k-32k yearly est. Auto-Apply 34d ago
Janitorial Agent
G2 Secure Staff 4.6
Agent job in Indianapolis, IN
Responsible for comprehensive cleaning of assigned locations within the airport to client specifications.
MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older.
3. Must have reliable telephone and transportation.
4. Must have a High School Diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 50 lbs.
5. Must pass pre-employment and random drug test.
6. Must pass a pre-employment background check.
7. Must be able to read, write, understand and carry out instructions in English.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Must have good hearing and vision.
11. May be required to work weekends, overnight shifts and holidays.
12. May be exposed to occasional loud noise levels.
ESSENTIAL FUNCTIONS:
1. Thorough cleaning of assigned location, including as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean restrooms, add supplies, clean out garbage, clean windows, scrub, strip and or wax floors on a regular schedule.
2. Thorough cleaning of jet bridges, break rooms, ticket counters, office space and any other customer locations.
3. Leave notice for supervisor to re-order supply items that are running low.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
8. Attend meetings and in-services as required.
9. Utilize appropriate communications channels and maintain records, reports and files as required.
10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
11. Adhere to company policies and procedures and participate in achievement of company objectives.
12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
13. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$29k-37k yearly est. 19h ago
Call Center Agent - IN - Full-Time - Mon- Thurs 11:30-8:30 rotating Friday 8:30-4:30 or Sat 9:00 to 1:00
Versiti 4.3
Agent job in Indianapolis, IN
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
MUST HAVE High School Diploma or GED
What You'll Do:
Help save lives by supporting blood donation efforts through compassionate and professional phone outreach.
Pay: $16/hour (+ evening and weekend shift differential)
Must be able to work a hybrid schedule which includes in office and remote
Training Details:
Duration: 2 weeks
Schedule: Monday-Friday, 9:00 AM - 5:30 PM (CST)
After training, you'll transition to the regular schedule you applied to and are hired
Schedule:
This is a hybrid position, must be able to work in-office and remote
Benefits
Medical, dental, vision , 401k matching 7%
18 Days of PTO and 6 paid holidays (PTO days added after 1st year)
Wellness Program
Tuition Reimbursement
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Adheres to work schedule
Meets productivity, quality, and service level goals
Provides compelling messaging to donors to influence blood donation
Provides blood donation information and convert donor into appropriate donation type based on donor eligibility
Answers donor questions, requests and concerns via phone and text
Recruits new donors by asking existing donors for family/friend referral (pledge)
Educates and motivates donors to schedule their next donation appointment
Attends training and implements techniques/tactics taught into workflow
Maintains accurate donor information in profile
Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion
Participates on team projects, as assigned
Demonstrates Versiti's core values daily
Executes service recovery techniques in order to address donor concerns/complaints
Provides excellent customer service by always doing what is right for the donor
Advocates Versiti's mission in the community
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
equivalent required
Experience
1-3 years customer service experience, preferably in a contact center environment required
Knowledge, Skills and Abilities
Excellent verbal and written communication skills required
Ability to demonstrate sales techniques and overcome objections required
Good attention to detail and accurate data entry skills required
Results-oriented / collaborates with management to meet individual goals required
Ability to multi-task and proactively communicate progress/obstacles required
Ability to perform in a team-oriented environment required
Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required
Tools and Technology
Personal Computer (desk top, lap top, tablet) required
Microsoft Office products required
Must learn contact center-specific programs (HemaTerra) required
$16 hourly Auto-Apply 60d+ ago
Wound Care Specialist- Traveler- Indianapolis, IN
Gordian Medical 4.5
Agent job in Indianapolis, IN
Exciting opportunity available for a Nurse or Physical Therapist with wound care experience.
American Medical Technologies (AMT), a progressive company in the senior care setting, is the leading independent provider of wound care solutions for long term care (LTC) facilities in the United States. Servicing qualifying residents in 6250 LTC facilities, AMT is building on this success by developing new programs, products and services to improve the quality of care in the senior care market. With this exciting new direction, AMT is recruiting individuals who want to be a part of a high growth company focused on becoming the leader in senior care.
Job Description, Clinical Specialist/Account Manager
AMT has high expectations for our team of professionals. We look for candidates with a strong work ethic, an outgoing attitude, good communication skills, high energy, the ability to work independently, and strong skills in selling and influencing decision-makers. AMT also wants candidates to be a good fit in the area of senior care, with a customer-centric approach and the clinical and professional expertise to make a significant contribution to both our customers and our company. Strengths in these AMT core values translates into excellent job performance and results in a successful career with AMT.
The traveler position involves weekly travel to areas across the country for coverage throughout the work week (Monday- Friday) returning home for weekends. The traveler is responsible for booking all travel arrangements including airline, hotel and car as needed. A company credit card is not provided but reimbursement is timely and regular.
Job duties include:
· Scheduling rounds with assigned LTC facilities to facilitate timely ordering of eligible products
· Providing education to LTC staff on appropriate product utilization
· Selling, securing and retaining new business in the LTC arena
Job performance is measured by customer satisfaction, volume of business managed and superior execution of the AMT vision: “Improving the quality of life of senior care patients through innovative and value based programs to support their long term care needs across all settings.”
Requirements for consideration include:
· Associate degree or higher
· Experience in wound care
· LPN/LVN/PTA or higher clinical designation
Proof of COVID-19 vaccination by date of hire is required.
Additionally, special consideration will be afforded those with wound care certification and experience with Microsoft office and medical record software.
Compensation includes:
· Highly competitive base salary
· Bonus
· Paid expenses
· 401(k)
· Choice of medical, dental, and vision plans
American Medical Technologies is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
$57k-75k yearly est. Auto-Apply 60d+ ago
Traveling Community Management Specialist
RHP Properties 4.3
Agent job in Noblesville, IN
Job Code: Community Management Specialist (FT) City: Noblesville State: IN Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 360 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
As we continue to grow we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.
As a successful Community Management Specialist, you will:
* Manage and deposit daily collection of all monthly rentals, late fees, etc.
* Hire, train, motivate and manage onsite staff.
* Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
* Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the
* Maintenance Work Order system.
* Attract new residents and retain current residents to increase the occupancy rate.
* Manage all aspects of leasing.
* Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
* Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
* Manage and organize paperwork flow.
* Maintain financial operations and adhere to established budgetary guidelines.
* Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
* Ensure all information is entered in a timely manner into the management software and is accurate and complete.
* Build relationships with residents and respond to all resident needs to identify and resolve issues.
* Perform other duties as assigned.
Minimum Requirements
* A minimum of 2 - 3 years of property management experience required.
* High school diploma or GED required.
* Strong customer service, communication and organization skills.
* Detail orientated and the ability to multitask and problem solve.
* Proven leadership skills and the ability to be a team player in a fast-paced environment.
* Ability to be flexible and work evenings and weekends.
* Extended out of town travel required.
* Valid operator's license.
* Proficiency in Microsoft Office specifically Excel, Word, and Outlook; MRI experience preferred.
Compensation:
This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.
#indcorp
$46k-58k yearly est. 29d ago
Customer Service Agent
Milwaukee Tool 4.8
Agent job in Greenwood, IN
Customer success is extremely vital to the long-term success of our organization. We will achieve such success by ensuring our customers are receiving massive value from our service. As such, we will rely on the partnership of premier, customer success agents who will own driving success for our customers. The representative will act with a great sense of urgency and will intentionally and consistently deliver elite experiences to our valued partners.
Duties/Responsibilities
Acts as a dedicated and empowered customer success agent IC or End-User Channel.
Responsible for meeting 100% daily target goals
Through using listening skills to determine the root cause of a customer's question/problem
Independently analyzes concerns from customers and provides adequate and timely solutions.
Troubleshoots and utilizes self-help tools to assist with technical issues.
Strong knowledge of Milwaukee products and services.
Exhibits agility by working cross-functionally with crucial support business units to resolve inquiries as a one-call resolution
Escalate unresolved issues to higher-level team members like your Team Lead and/or Supervisor for clarification or resolution
Maintain accurate records of service interactions
Education and Experience Requirements
Requires education equivalent to four years of high school
0-2 years of Customer Service or Support
Basic understanding of service operations and workflows
Strong analytical, interpersonal, organizational, and time management skills
Demonstrates effective and active listening skills, patience, and professionalism
Ability to prioritize and complete tasks within the required timelines
Excellent written and verbal communication skills
Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint (Microsoft Office Products)
Milwaukee Tool is an equal opportunity employer.
$28k-31k yearly est. Auto-Apply 8d ago
Collections Call Center Agent
Superior Auto Inc. 3.7
Agent job in Indianapolis, IN
Join the Team at Superior Auto!
Are you a strong communicator who enjoys helping people and making a real impact? Superior Auto is looking for a Collections Call Center Representative to support our store locations and deliver exceptional customer service with every call.
In this role, you'll be the friendly, solutions-focused voice that helps customers stay on track with their accounts-while also supporting stores that need extra collections assistance. If you're motivated, professional, and ready to grow your skills, we'd love to meet you.
What We Offer
Competitive pay of $18/hr and monthly incentive based on results.
No late nights, no Sundays - You'll have time for life outside of work.
Steady schedule - Five-day workweek, alternating Saturdays with a weekday off.
Solid benefits including health, vision, dental, and more.
Growth opportunity - Be part of a new department where you can help shape the future.
What You'll Do
Make timely, professional outbound collections calls to customers on behalf of our store locations.
Conduct welcome calls to new customers and help start their journey with Superior Auto on the right foot.
Support special outreach projects such as delinquency prevention campaigns.
Follow compliance scripts and communication standards to ensure accuracy and consistency.
Solve complex account situations and escalate to the appropriate team.
Provide courteous, customer-focused assistance that builds relationships and promotes understanding and trust.
Participate in team meetings, coaching sessions, and ongoing training.
What We're Looking For
High school diploma or GED (preferred but not required).
Clear, confident communication skills.
Customer service or collections experience (preferred, not required).
Ability to work both as part of a team and independently.
Ability to work occasional pre-approved overtime based on call volume.
Superior Auto is an Equal Opportunity Employer
$18 hourly Auto-Apply 3d ago
Reservationist
MV Transit
Agent job in Indianapolis, IN
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.
Job Responsibilities:
* Answer passenger calls collecting all necessary trip information for the permissible time period.
* Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.
* Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
* Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
* Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
* Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
* Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
* Maintain accurate records and appropriate filing systems.
* Communicate effectively with operations staff regarding scheduling or passenger issues.
* Ability to handle multiple tasks accurately and effectively.
* Excellent customer service.
* Professional demeanor and appearance.
* Reliable in attendance.
* Team player and helpful to staff, management, and peers.
Qualifications
Talent Requirements:
* High School diploma or equivalent.
* Able to work in a fast-paced environment.
* Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
* Possess excellent decision-making skills.
* Excellent attendance record.
* Excellent verbal and written communication skills.
* Telephone speaking and/or call center experience.
* Computer experience.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
$20k-25k yearly est. Auto-Apply 59d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Noblesville, IN
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1011679BR
Location Number 001025 Noblesville IN Store
Address 17200 Mercantile Blvd$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
$15-17.9 hourly 9d ago
Call Center (Patient Support Specialist)
Dermatology Inc.
Agent job in Greenwood, IN
The ideal candidate will be able to multitask in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff.
• Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information.
• Verify patient insurance, including referrals and authorization requirements.
• Triage phone calls to appropriate staff members
• Additional duties as assigned.
Requirements
• Strong patient advocate, promoting a positive patient experience.
• Experience with an EMR scheduling system.
• Previous medical practice experience is a plus
• Basic insurance knowledge
• Dedicated team-player
• Dependable and reliable
• Ability to effectively communicate with patients
• Focused on accuracy and attention to detail.
• Positive, energetic personality
$27k-38k yearly est. 4d ago
Cargo Agent - Air (IND)
Air General Incorporated 3.6
Agent job in Indianapolis, IN
Job Description
Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Indianapolis, International (IND) airport location.
The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.
If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!
Job Responsibilities include:
Load/unload air cargo from/to vehicles/trucks
Maintain and operate a forklift, tug and pallet jack safely and efficiently
Adhere to all FAA, Airport, and Air General safety and security procedures
Present cargo documents to U.S. Customs, Immigration, USDA and any other relevant agencies to achieve the necessary releases and clearances
Understand and prepare documentation for tracing action, perform follow-up, and keep customer informed of progress or their shipment
Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads
Obtain Customs Log Number and appropriate flight clearances
Reconcile Master and House air waybills, as applicable
Verify booking details and make corrections where applicable
Any other duties assigned by supervisors or managers
Requirements:
High school diploma or GED required.
Must be able to obtain a valid airport SIDA badge.
Must be at least 18 years of age.
Must have a valid and unexpired US Driver's license.
Must be able to lift up to 70 lbs.
Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.
Must be able to clearly understand and communicate in English when performing essential job functions.
Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.
Be available to work varied shifts, including nights, weekends, and holidays.
Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines.
Some travel may be required for airline specific training.
Schedule: 11:30 am - 8:00 pm (Tuesday - Friday)
Benefits Offered:
Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.
Paid Time Off and Sick Time
Paid Parental Leave
401(k) Retirement Plan and Roth after 6 months, company match after 1 year
Life Insurance
Tuition Scholarship Program
Company Emergency Loan Program
Earned Wage Access - offered through Tapcheck
Tuition Reimbursement
Employee Assistance Program (EAP)
Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos:
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$32k-42k yearly est. 17d ago
Customer Service Representative (Float Teller)
Banktalent HQ
Agent job in Indianapolis, IN
Operates a teller's window by providing prompt, efficient, accurate and high-quality customer service. Represents the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to appropriate staff.
Essential Functions:
Uphold the "Culture of Excellence" and provide high quality customer service to all clients all the time
Comply with all banking regulations and our own Bank policies, procedures and objectives
Maintain proper procedures and security controls to protect against criminal and fraudulent activity and unnecessary risk or exposure, including but not limited to following Bank policies and procedures to ensure confidentiality and obtaining all proper identification on telephone and electronic inquiries
Provide clients with accurate account, product or service information
Process checking and savings transactions, negotiable instruments (i.e. official checks, money orders and traveler's checks), loan payments and safe deposit box rental payments in a timely, accurate manner
Maintain basic knowledge of Bank services and products
Evaluate customer product/service needs to ensure client satisfaction and refer any transactions to appropriate departments as needed
Balance transactions at end of day and verify cash totals
Maintain working knowledge of the branch capture system
Required Education, Experience and Skills:
High School Diploma or equivalent
Minimum of six months cash handling experience required; bank experience preferred
High degree of accuracy and attention to detail
Excellent communication and customer service skills, exhibiting a high degree of professionalism
Excellent interpersonal skills, with the proven ability to interact effectively with individuals from diverse backgrounds
Basic computer proficiency and terminal knowledge
Ability to interpret data and identify problems
$27k-35k yearly est. 3d ago
Life Insurance Agent - In Office
The Whittingham Agencies
Agent job in Muncie, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Call Center Agent- IN- Part-Time - Mon to Thurs 10 AM until 2 PM Sat 9 AM until 1 PM
Versiti 4.3
Agent job in Indianapolis, IN
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Call Center Agent - Indianapolis, INIn-Office and Remote day are required (not fully remote)
Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities
If you're looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We're hiring Call Center Agentsin Indianapolis who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we'd love to talk with you. Apply today - we move quickly.
What You'll Do:
Make outbound calls encouraging current blood donors to schedule appointments
Use computer systems to document information
Provide friendly, professional service on every call
Follow clear processes and training to support blood donor needs
Work with a supervisor who's invested in your success
What We Offer:
$16/hr + shift differentials where applicable
Predictable and consistent schedules
Paid training - we teach you everything you need to know
Supportive supervisors and a team‑oriented culture
Benefits package (medical, dental, vision, PTO, 401K.)
What We're Looking For:
Strong communication skills
Comfort using computers and learning new systems
Reliability and a positive attitude
Call Center experience is helpful but not required
Schedule:
Full and Part- Time Schedules
Set shifts
Schedules fall between 8am-8pm shifts
Location:
Indianapolis, IN - Position requires In-office and remote days
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Adheres to work schedule
Meets productivity, quality, and service level goals
Provides compelling messaging to donors to influence blood donation
Provides blood donation information and convert donor into appropriate donation type based on donor eligibility
Answers donor questions, requests and concerns via phone and text
Recruits new donors by asking existing donors for family/friend referral (pledge)
Educates and motivates donors to schedule their next donation appointment
Attends training and implements techniques/tactics taught into workflow
Maintains accurate donor information in profile
Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion
Participates on team projects, as assigned
Demonstrates Versiti's core values daily
Executes service recovery techniques in order to address donor concerns/complaints
Provides excellent customer service by always doing what is right for the donor
Advocates Versiti's mission in the community
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
equivalent required
Experience
1-3 years customer service experience, preferably in a contact center environment required
Knowledge, Skills and Abilities
Excellent verbal and written communication skills required
Ability to demonstrate sales techniques and overcome objections required
Good attention to detail and accurate data entry skills required
Results-oriented / collaborates with management to meet individual goals required
Ability to multi-task and proactively communicate progress/obstacles required
Ability to perform in a team-oriented environment required
Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required
Tools and Technology
Personal Computer (desk top, lap top, tablet) required
Microsoft Office products required
Must learn contact center-specific programs (HemaTerra) required
Not ready to apply? Connect with us for general consideration.
$16 hourly Auto-Apply 1d ago
Wound Care Specialist- Traveler- Indianapolis, IN
Gordian Medical 4.5
Agent job in Indianapolis, IN
Exciting opportunity available for a Nurse or Physical Therapist with wound care experience .
American Medical Technologies (AMT), a progressive company in the senior care setting, is the leading independent provider of wound care solutions for long term care (LTC) facilities in the United States. Servicing qualifying residents in 6250 LTC facilities, AMT is building on this success by developing new programs, products and services to improve the quality of care in the senior care market. With this exciting new direction, AMT is recruiting individuals who want to be a part of a high growth company focused on becoming the leader in senior care.
Job Description, Clinical Specialist/Account Manager
AMT has high expectations for our team of professionals. We look for candidates with a strong work ethic, an outgoing attitude, good communication skills, high energy, the ability to work independently, and strong skills in selling and influencing decision-makers. AMT also wants candidates to be a good fit in the area of senior care, with a customer-centric approach and the clinical and professional expertise to make a significant contribution to both our customers and our company. Strengths in these AMT core values translates into excellent job performance and results in a successful career with AMT.
The traveler position involves weekly travel to areas across the country for coverage throughout the work week (Monday- Friday) returning home for weekends . The traveler is responsible for booking all travel arrangements including airline, hotel and car as needed. A company credit card is not provided but reimbursement is timely and regular.
Job duties include :
· Scheduling rounds with assigned LTC facilities to facilitate timely ordering of eligible products
· Providing education to LTC staff on appropriate product utilization
· Selling, securing and retaining new business in the LTC arena
Job performance is measured by customer satisfaction, volume of business managed and superior execution of the AMT vision: “Improving the quality of life of senior care patients through innovative and value based programs to support their long term care needs across all settings.”
Requirements for consideration include:
· Associate degree or higher
· Experience in wound care
· LPN/LVN/PTA or higher clinical designation
Proof of COVID-19 vaccination by date of hire is required.
Additionally, special consideration will be afforded those with wound care certification and experience with Microsoft office and medical record software.
Compensation includes:
· Highly competitive base salary
· Bonus
· Paid expenses
· 401(k)
· Choice of medical, dental, and vision plans
American Medical Technologies is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
$57k-75k yearly est. Auto-Apply 60d+ ago
Collections Call Center Agent
Superior Auto Inc. 3.7
Agent job in Indianapolis, IN
Join the Team at Superior Auto!
Are you a strong communicator who enjoys helping people and making a real impact? Superior Auto is looking for a Collections Call Center Representative to support our store locations and deliver exceptional customer service with every call.
In this role, you'll be the friendly, solutions-focused voice that helps customers stay on track with their accounts-while also supporting stores that need extra collections assistance. If you're motivated, professional, and ready to grow your skills, we'd love to meet you.
What We Offer
Competitive pay of $18/hr and monthly incentive based on results.
No late nights, no Sundays - You'll have time for life outside of work.
Steady schedule - Five-day workweek, alternating Saturdays with a weekday off.
Solid benefits including health, vision, dental, and more.
Growth opportunity - Be part of a new department where you can help shape the future.
What You'll Do
Make timely, professional outbound collections calls to customers on behalf of our store locations.
Conduct welcome calls to new customers and help start their journey with Superior Auto on the right foot.
Support special outreach projects such as delinquency prevention campaigns.
Follow compliance scripts and communication standards to ensure accuracy and consistency.
Solve complex account situations and escalate to the appropriate team.
Provide courteous, customer-focused assistance that builds relationships and promotes understanding and trust.
Participate in team meetings, coaching sessions, and ongoing training.
What We're Looking For
High school diploma or GED (preferred but not required).
Clear, confident communication skills.
Customer service or collections experience (preferred, not required).
Ability to work both as part of a team and independently.
Ability to work occasional pre-approved overtime based on call volume.
Superior Auto is an Equal Opportunity Employer
The average agent in Westfield, IN earns between $22,000 and $92,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Westfield, IN
$45,000
What are the biggest employers of Agents in Westfield, IN?
The biggest employers of Agents in Westfield, IN are: