This question is about what a patient service representative does and patient service representative.

Do patient service reps wear scrubs?

By Zippia Team - Dec. 17, 2021

Yes, patient service reps wear scrubs. Some employers require a uniform or scrubs, but the typical outfit worn by patient service representatives is a collared shirt with slacks or khaki pants and clean sneakers or dress shoes.

Patient service representatives are usually the first people patients, and their families see when entering a medical facility or hospital. This responsibility means that they need to be easily recognizable and look professional.

A patient service representative helps patients get the services they need, understand their health insurance policy, and help patients make more informed healthcare decisions. Their position is critical in advocating for the best services and lowest costs for patients.

While they are not nurses or other functional healthcare workers, some hospitals will require them to wear scrubs so that patients and their families will take their role as an advocate and knowledgeable representatives seriously.

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