This question is about technical support engineer jobs.

Is technical support an IT job?

By Zippia Team - Nov. 10, 2021

Yes, technical support is an IT (Information Technology) job. A technical support engineer is also known as an IT support engineer.

At the minimum, they resolve various issues with computer systems such as software, hardware, and other network-related problems, usually for customers. However, they are not limited to just helping customers and can also help internal teams and stakeholders.

Additionally, their tasks may involve beyond resolving issues. They may configure computer applications and operating systems, monitor the performance of systems, and train others. Overall, it has to do with making sure things are running smoothly for both customers and your company.

Choose from 10+ customizable resume templates

Zippia allows you to choose from different easy-to-use templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.