What are the qualifications of a secretary?

Question

Zippia Team · Accepted Answer

The qualifications of a secretary are generally a high school diploma or equivalent. In recent years, it has become more and more common for employers to seek secretaries with bachelor's degrees, but in this role, experience and skill are more important than educational background. However, having a degree could set you apart from other candidates.

Some offices may require clerical experience, and this can be gained through previous employment. Most offices will require familiarity with specific programs such as Word or Outlook. Having exceptional written and oral communication skills will be extremely beneficial in securing employment.

Secretaries must have good time management and organizational skills. Multi-tasking will be essential for rushes during your days. It is also important to have patience and good customer service skills as you are interacting with various people, often customers, throughout the day.