Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
This question is about what an inside sales representative does and inside sales representative.
Inside sales is the process of selling from an office via phone, email, or online rather than traveling to meet clients. Inside sales is the dominant sales model for representatives in B2B, tech, SaaS, and various B2C industries selling high-ticket items.
The job of an inside sales representative requires them to sell an organization's products or services via phone, email, or other online channels. Inside sales representatives usually work within a team of other inside sales colleagues in a shared office environment.
Inside sales representatives remotely work with their potential customers to guide them through the sales process, ensuring they find an adequate product or service that helps the customer solve their problem. Key responsibilities include:
Demonstrating superior product knowledge to answer customer questions and inquiries
Building relationships with potential customers to establish trust and rapport
Nurture leads with the goal of converting them to customers and managing referrals from existing customers
Reaching their monthly quota goals
Closing customer deals
Reporting on relevant sales data
The schedule of an inside sales representative is typically more predictable, and they often have a target for the number of activities they accomplish each day (e.g., number of calls, meetings booked, proposals sent).

Zippia allows you to choose from different easy-to-use templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.