What makes a good shift supervisor?

Question

Zippia Team · Accepted Answer

What makes a good shift supervisor is leadership skills, effective communication, and interpersonal skills. In particular, possessing excellent leadership skills like decision-making, communication, interpersonal skills, motivation, and goal-setting are as well important in this role.

In addition, strong problem-solving skills and exceptional organization and time management abilities are also key.

Other important skills in becoming a good shift supervisor include;

Strong customer service attitude - while shift supervisor is a management position, few skills rank higher on the list of needs than a customer-centric attitude.
Assertive decision-making - A key difference between a shift crew worker and a supervisor is the role of the leader in making decisions
Great interpersonal communication - in any leadership role, you need communication skills to delegate tasks, coach employees, invite feedback and listen to employee needs and concerns.
Organization and precision - these are two key shift leader skills that come into play at businesses where record-keeping, maintaining supply inventories, or coordinating functional processes are necessary.