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This question is about customer service supervisor demographics.
What percentage of Customer Service Supervisors are female?
65.3% of customer service supervisors are female in the United States. This is 4.6 percentage points higher than last year. Additionally, the percentage of female customer service supervisors has increased by 5.4 percentage points since 2010. That means there are a total of 181,441 female customer service supervisors in the U.S. and 96,418 male customer service supervisors in the United States. Note that Zippia's estimate accounts only for the 277,859 people with the specific job title of customer service supervisor and doesn't include grouping similar job titles, or people with potentially similar credentialing.
Percent Of Female Customer Service Supervisors By Year
| Year | Female Customer Service Supervisors | Male Customer Service Supervisors | Percentage Female Customer Service Supervisors | Percentage Male Customer Service Supervisors | |
| 2019 | 5,087 | 2,700 | 65.3% | 34.7% | |
| 2018 | 5,950 | 3,854 | 60.7% | 39.3% | |
| 2017 | 6,112 | 4,243 | 59.0% | 41.0% | |
| 2016 | 5,803 | 4,316 | 57.3% | 42.7% | |
| 2015 | 5,906 | 4,111 | 59.0% | 41.0% | |
| 2014 | 5,717 | 3,947 | 59.2% | 40.8% | |
| 2013 | 5,675 | 4,026 | 58.5% | 41.5% | |
| 2012 | 5,675 | 3,996 | 58.7% | 41.3% | |
| 2011 | 5,878 | 3,779 | 60.9% | 39.1% | |
| 2010 | 6,084 | 4,065 | 60.0% | 40.0% |
Additionally, female customer service supervisors tend to be older than male customer service supervisors. The average age of a female customer service supervisor is 47.5, while the average age of a male customer service supervisor is 45.2.
While the majority of U.S. customer service supervisors are female in 2022, there are still some occupations where males dominate. For example, 85% of field service supervisor are male. On the other hand, some customer service supervisor jobs are dominated by females. 86% of office manager/receptionist, for instance, are female.
Like most jobs, there's a gender pay gap among customer service supervisors. The average male customer service supervisor earns an average annual salary of $37,717, while the average female customer service supervisor earns an average annual income of $34,251, meaning female customer service supervisors make 91 cents for every dollar a man earns.
What Percentage Of Customer Service Supervisors Are Female FAQ
Are customer service supervisors jobs male or female dominated?
Customer Service Supervisor jobs are female dominated. 65.3% of customer service supervisors are female and 34.7% of customer service supervisors are male in the United States.
How has the number of female customer service supervisors changed over time?
The number of female customer service supervisors has increased by 5.4% since 2010. In 2010, there were 60.0% female customer service supervisors and the latest data shows that there are 65.3% female customer service supervisors in the U.S.
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