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The differences between appointment setters and closers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an appointment setter has an average salary of $31,866, which is higher than the $29,291 average annual salary of a closer.
The top three skills for an appointment setter include schedule appointments, windows and telephone calls. The most important skills for a closer are customer service, cleanliness, and punctuality.
| Appointment Setter | Closer | |
| Yearly salary | $31,866 | $29,291 |
| Hourly rate | $15.32 | $14.08 |
| Growth rate | 6% | 4% |
| Number of jobs | 21,100 | 7,560 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 35% |
| Average age | 37 | 45 |
| Years of experience | - | 6 |
An appointment setter supports the sales operations of an organization. Appointment setters call potential clients and set an appointment for them to speak with a salesperson. They use their telemarketing skills to connect leads to the company's staff. Most of their time is spent on the telephone and computer to assist customers with questions and make appointments. They should be useful in managing their responsibilities to reach their goals every workday. Therefore, they need to have strong communication and management skills.
The duties of a closer depend on one's line of work or industry of employment. Typically, their responsibilities revolve around liaising with clients to ensure that they understand and adhere to all terms of the agreement, completing all requirements and necessary documents, and maintaining records of all transactions. A closer must also monitor the regular payments of clients to ensure their compliance with the agreement, answer any inquiries, perform follow-up calls, and address any issues or concerns, resolving them promptly and efficiently.
Appointment setters and closers have different pay scales, as shown below.
| Appointment Setter | Closer | |
| Average salary | $31,866 | $29,291 |
| Salary range | Between $22,000 And $45,000 | Between $20,000 And $40,000 |
| Highest paying City | Salem, OR | Greece, NY |
| Highest paying state | Oregon | Hawaii |
| Best paying company | EcoWater Systems | GPAC |
| Best paying industry | Media | - |
There are a few differences between an appointment setter and a closer in terms of educational background:
| Appointment Setter | Closer | |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between appointment setters' and closers' demographics:
| Appointment Setter | Closer | |
| Average age | 37 | 45 |
| Gender ratio | Male, 26.3% Female, 73.7% | Male, 45.0% Female, 55.0% |
| Race ratio | Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9% | Black or African American, 9.4% Unknown, 4.6% Hispanic or Latino, 16.3% Asian, 6.1% White, 63.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 8% |