Guest Experience Manager
Assistant general manager job in Urban Honolulu, HI
As a Guest Experience Manager (GEM), you're committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant. Our ideal candidate has a commitment to teamwork and a desire to learn and grow. The GEM role is a guest-facing position focused on building strong relationships. You'll get to know regular guests, maintain a database to personalize experiences, and connect guests with the floor team. Acting as a roaming Maitre D', you'll move between tables, creating memorable moments and recognizing guests by name and preferences.
Compensation: $20-25 $/hr
Hourly wage will be based on a comprehensive evaluation of each candidate's qualifications and achievements. While the range provides a general guideline, final offers will be tailored to each individual.
Benefits:
Flexible scheduling to support work/life balance
Employee discount
Leadership programs
In-house hospitality and culinary training programs
Mentorship programs
Career development and opportunity for advancement
Extended Health Benefits
Direct Deposit
Responsibilities:
Demonstrate strong leadership skills, aligning with company values
Lead by example, embodying our core values and guiding your team
Manage guest data to personalize experiences and build relationships
Solve problems quickly, communicating clearly and supporting the team
Use your knowledge of the menu to enhance the guest experience.
Qualifications:
2 years in a leadership-focused role
A passion and commitment to hospitality, teamwork, and fun
A commitment to fostering a supportive and engaging experience for your team members and guests
A willingness to learn and an openness to feedback, coaching, and mentorship
The ability to legally work in the USA
Apply Now!
Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.
All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.
Security Guest Service Manager, Overnight Shift - $72,000 - $96,500
Assistant general manager job in Kapolei, HI
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?
As a Security Guest Service Manager, you will serve as a primary day-to-day leader for security and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the Security team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputation. You will partner with all levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful Security team.
This Full-time position reports to the Safety and Security Manager and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii.
What You Will Do:
* Provide day-to-day strategic and tactical leadership in the areas of security and life safety operations
* Conduct investigations and submit reports on all injuries, crimes and safety and security related incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and when necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required
* Promote and implement company policies around safety regulations and operations, as well as asset protection and loss-prevention
* Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in place.
* Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service.
* Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations decisions
* Make crucial, sound, high-quality decisions on raised security issues, accurately judging the need, response, and need for further escalation
* Lead in the development of a culture of safety
Please apply if you have the following:
* State of Hawaii, Security Guard License: Must possess a current, valid and in-good standing Hawaii Security Guard card license visible on the Hawaii DCCA website (Required)
* 5+ years' professional experience in security/life safety management in the hospitality/resort industry or relevant related experience
* Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment
* Strong written and verbal communication skills
* Ability to maintain the utmost confidentiality of sensitive information
* Proficiency with computers, particularly Microsoft Office, Outlook, Word and Excel
* Must be available to work all shifts with Overnight Shift as primary working shift
Preferred Qualifications and Education:
* Experience advising the operations, services and activities of a comprehensive security program and team
* Experience with coordinated access control technologies and practices
* Experience with crisis management, emergency preparedness planning, response and business continuity
* Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships within those organizations
* High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction
* Bachelor's degree or equivalent experience
Benefits and Perks:
* Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at **********************************************
The hiring range for this position in Hawaii is $72,000 to $96,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Security Guest Service Manager, Overnight Shift - $72,000 - $96,500
Assistant general manager job in Kapolei, HI
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?
As a Security Guest Service Manager, you will serve as a primary day-to-day leader for security and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the Security team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputation. You will partner with all levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful Security team.
This Full-time position reports to the Safety and Security Manager and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii.
What You Will Do:
Provide day-to-day strategic and tactical leadership in the areas of security and life safety operations
Conduct investigations and submit reports on all injuries, crimes and safety and security related incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and when necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required
Promote and implement company policies around safety regulations and operations, as well as asset protection and loss-prevention
Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in place.
Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service.
Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations decisions
Make crucial, sound, high-quality decisions on raised security issues, accurately judging the need, response, and need for further escalation
Lead in the development of a culture of safety
Please apply if you have the following:
State of Hawaii, Security Guard License: Must possess a current, valid and in-good standing Hawaii Security Guard card license visible on the Hawaii DCCA website (Required)
5+ years' professional experience in security/life safety management in the hospitality/resort industry or relevant related experience
Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment
Strong written and verbal communication skills
Ability to maintain the utmost confidentiality of sensitive information
Proficiency with computers, particularly Microsoft Office, Outlook, Word and Excel
Must be available to work all shifts with Overnight Shift as primary working shift
Preferred Qualifications and Education:
Experience advising the operations, services and activities of a comprehensive security program and team
Experience with coordinated access control technologies and practices
Experience with crisis management, emergency preparedness planning, response and business continuity
Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships within those organizations
High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction
Bachelor's degree or equivalent experience
Benefits and Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at **********************************************
The hiring range for this position in Hawaii is $72,000 to $96,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
Aulani
Job Posting Primary Business:
Security
Primary Job Posting Category:
Ops General
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Kapolei, HI, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-10-03
Auto-ApplyGeneral Manager
Assistant general manager job in Maili, HI
The General Manager leads the execution of the strategic initiatives, daily operations, and safety/satisfaction of our guest and employees for all Blue Hawaiian Helicopters and Blue Hawaiian Activities. This position will lead and is fully responsible and accountable for the development and implementation of Blue Hawaiian's brand growth, revenue plan, budget, operational certificate, fleet, communications, customer experience/service, operational goals, safety, and policy/procedure compliance in accordance with Air Methods strategic direction, mission, vision and values. Fiscally accountable for Blue Hawaiian P&L, provides vision and direction to the field management teams to ensure safe, professional, and efficient services.
Core Responsibilities for all jobs at this level.
In-depth understanding of the strategic company plan through collaboration, alignment of goals, objectives and work performance
Proactive strategy development for a functional discipline / strategic development of long-term policy
Accountable for and leads the development, implementation, and success of functional or departmental strategic initiatives
Accountable for P&L for their departments or function
Autonomy to act and make decisions within financial guidelines and / or company policy
Essential Functions and Responsibilities include the following:
Participate as a member of the Air Methods Leadership team to promote successful Blue Hawaiian operations
This role is accountable for the overall annual operating, capital budget, profitability, growth and financial performance of Blue Hawaiian
Drive the alignment and hold Blue Hawaiian leadership accountable for the achievement of operational objectives and KPIs consistent with corporate strategy.
Direct and hold Blue Hawaiian Leadership accountable to the delivery of services to ensure high levels of quality and business practices which meet and strive to exceed established standards of operations
Build and cultivate a strong culture of teammate engagement at all levels
Foster a collaborative, productive and efficient team environment that supports positive relationships.
Work closely with senior leaders, key divisions and facilitate and coordinate subject matter authorities across organization to implement recommended solutions Operate within the organization's formal and informal structures, build positive working relationships across departments and collaborate with others to build consensus and drive results.
Establish strong customer relationships, protocols, and standards as well as service level targets
Develop new hotel and supply relationships as well as maintain existing partnerships, while appropriately expanding the activity portfolio.
Other duties as assigned
Additional Job Requirements
Regular scheduled attendance
Indicate the percentage of time spent traveling - 40%
Subject to applicable laws and Blue Hawaiian policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiians' employment practices and policies.
Supervisory Responsibilities
Directly supervises employees in Blue Hawaiian Activities department. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, selecting, hiring, and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. For Exempt Managers: Managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiians will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
Bachelor's degree (BS/BA) from four-year college or university and fifteen (15) or more years related experience and/or training, or equivalent combination of education and experience
10 years' professional experience in sales management and/or customer service (ideally in the hospitality industry)
Master's degree in business (MBA) preferred.
Extensive experience in tourism and transportation services preferred.
Expert-level knowledge of the local area and attractions
Knowledge of travel and/or ticket industry and concierge experience preferred
Current knowledge of general aviation and clinical regulations that pertain to the Company's business activities and geographical areas of responsibility.
Skills
Exceptional interpersonal communication, relationship building, sales and customer service skills
Ability to manage and resolve conflict
Problem solving skills and ability to propose solutions
Ability to multitask and to change focus quickly in a changing environment
Adaptable and able to support change within the business
Timeliness and professional appearance
Self-motivated with the ability to work independently in a sales driven environment
Creative Thinker
Computer Skills
Advanced experience with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
Certificates, Licenses, Registrations
None
Minimum pay USD $217,000.00/Yr. Maximum Pay USD $282,000.00/Yr. Benefits
Hiring Salary Range: $217,000.00 - $282,000.00
Final compensation for the role will depend on several factors, including a candidate's qualifications, skills, certifications and relevant work experience and may fall outside the range shown. This position is bonus eligible.
For more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Auto-ApplyGeneral Superintendent
Assistant general manager job in Urban Honolulu, HI
Compensation Range
$117,500.00 - $195,800.00 Annual Salary Oversees the on-site execution of construction projects, ensuring they are completed on time, within budget, and according to quality and safety standards. This role involves coordinating with project teams, subcontractors, and site staff to maintain quality standards, resolve field issues, and uphold all safety protocols.
Job Description:
Position Responsibilities and Duties:
Able to complete all essential Senior Superintendent responsibilities.
Supervises, mentors, and trains field personnel in proper construction procedures, techniques, and sequence. Conducts employee performance evaluations for direct reports.
Participate in hiring activities, workforce planning, and coordinating job assignments of assigned personnel.
Oversees field activities, resource usage, coordination, and procedures of assigned project sites.
Conduct project reviews to monitor coordination effectiveness and make improvements or address risks. (logistic coordination, trade partner management, etc.)
Ensure field staff is properly coordinating contractors and analyze proper resource usage (overtime, crew size, equipment, etc.).
Develop and implement safety plans and quality standards across jobsites. Leverage knowledge to address issues and partner with stakeholders on solutions.
Monitor compliance of company standards, programs, and contract requirements.
Facilitate transition from preconstruction to project operations, oversee jobsite mobilization, and project kick off.
Monitor labor productivity, procurement, cost, and purchasing activities to remain within budget and schedule.
Assist with schedule development and maintenance to ensure projects are completed on time, reflect scope, and reach profitability goals.
Support job site staff through complex field issues with subcontractors, field activities, unions, city departments, etc.
Assist with estimating and preconstructions activities, drafting/reviewing scopes, and developing project budgets.
Participate and/or lead preconstruction activities including constructability review, schedule, logistics, design, formwork, etc.
Oversee coordination of projects closeout process to ensure a successful turnover to owner.
Report on project status and field progress to maintain leadership informed.
Participate and/or lead operations and field related meetings. (progress updates, field meetings, etc.)
Perform manual work in rare circumstances, as required.
Participate in business development activities including pursuits, estimating, and client interviews.
Build and leverage strong relationships with internal and external stakeholders such as clients, subcontractors, and various agencies.
Complete other responsibilities as assigned.
Minimum Requirements or Experience Requirements
Engineering, Construction Management, Architectural degree, or equivalent working experience
Extensive Field construction experience (8 years, including supervisory experience)
Experience in field operations leadership role with the ability to supervise multiple projects over a large geographic area as required by management
Working knowledge for all crafts (ability to read and understand specifications for trades),
Ability to train, coach, and develop others
Strong leadership skills, including negotiating, networking, partnering, delegating, and facilitating collaboration.
Problem-solving ability and strong sense of urgency
Organizational and extensive communication skills
Fundamental knowledge of contract law and project accounting
Thorough understanding of all project management control systems (including scheduling, cost control, procurement, and estimating)
Thorough understanding of trades and trade partner management.
Knowledge of OSHA laws, building codes, and expertise in building systems.
SUMMARY OF BENEFITS
This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.
Auto-ApplyAssistant General Manager
Assistant general manager job in Urban Honolulu, HI
The Assistant General Manager supports the General Manager in overseeing daily operations across all HGV towers at Hilton Hawaiian Village, including Lagoon Tower, Kalia Tower, Grand Waikikian, and The Grand Islander. This role ensures operational excellence in front office, housekeeping, engineering, and guest services, while fostering strong partnerships with hotel shared services. The AGM drives team engagement, guest satisfaction, and financial performance, and serves as acting General Manager when needed.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
Salary Range: $110,000 ~ $125,000 per year
This position is eligible for a corporate bonus.
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
Team Member Recognition and numerous learning and advancement opportunities to fuel your professional growth...and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
Lead and support department heads in resort operations.
Ensure high standards of service and guest satisfaction.
Collaborate with Hilton Hawaiian Village shared services (e.g., PBX, housekeeping common areas, maintenance).
Monitor financial performance and assist in budget planning and forecasting.
Oversee HR practices including recruitment, performance management, and labor relations.
Maintain compliance with brand standards, QA inspections, and internal audits.
Support long-term capital planning and reserve projects.
Build strong relationships with Sales, Marketing, and Rental teams.
Represent the General Manager in their absence.
Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members.
To fulfill this role efficiently, you
must
possess the following minimum qualifications and experience:
Associate's degree/College Diploma
3+ years in a leadership role within a 600+ room resort/hotel.
3+ years of management experience
Strong financial acumen and operational oversight.
Proven ability to lead cross-functional teams.
Excellent communication skills - verbal and written.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Bachelor's Degree or higher
CHA, CHHE, CHM, or CRDE certifications
Experience in unionized environments and timeshare operations.
Familiarity with guest satisfaction platforms.
Prior work with ownership/asset management.
Japanese language proficiency - verbal and written.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyAssistant Restaurant Manager Dunkin' $19-$21/HR FT and Up to $1,000 Sign on bonus
Assistant general manager job in Pearl City, HI
At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage.
PRIMARY PURPOSE:
Responsible for the general operations of a single-unit store in conjunction with the Restaurant Manager. The Assistant Restaurant Manager primarily works opposite Restaurant Manager's schedule, or in place of the Restaurant Manager, to extend managerial presence and supervision. Our goal is to make sure every customer receives fast, accurate and friendly service and product, every time they visit our stores.
Leadership & Communication
* Follows all policy and procedures:
* Complies with all proper uniform standards and sanitation/hygiene requirements.
* Is present for all assigned shifts, and holds self-accountable for ensuring successful transition to PM shift.
* Promotes Team Service standards by staffing and deploying effectively.
* Meets requirements of assigned training program, including (but not limited to) OLU (Online University) management requirements of Basic Management Training, Human Resource Training, and ServSafe certification; 5‐week management training program.
* Communicates appropriately with Restaurant Manager and Franchise Manager regarding product outages, equipment or maintenance needs, and other relevant topics as needed.
* Actively delegates tasks using the Daily Shift Plan and verbal communication; follows up and holds others accountable for completion of tasks.
* Demonstrates practical knowledge, problem‐solving and decision‐making skills; anticipates problems and develops workable solutions.
* Ensures continual positive interaction among team; provides supervision.
* Frequently talks to customers/clients and talks to outside trade persons/vendors.
* Coaches employees and uses progressive counseling process as indicated.
* Regularly talks on the telephone, writes/composes written language and reads.
Product Quality
* Coordinates the consistent planning, training, coaching and preparation of all products
* Ensures proper preparation of all product (i.e.: sandwiches, coffee orders) according to spec and/or customer preference
* Possesses ability to execute all positions worked according to Dunkin' Brands standard for Speed of Service.
* Understands and adheres to all quality standards (i.e.: calibration, cleaning, temperatures, etc.)
* Completes necessary and assigned tasks to ensure service area, sales area, restrooms and parking lot are maintained to the highest standards.
* Ensures proper levels of all food, equipment and paper supplies are ordered and maintained in order to operate efficiently and to standard.
Guest Service
* Consistently delivers and ensures crew executes great customer service, with each interaction, through proper greeting, order handling and execution, and payment processing:
* Displays a sense of urgency and accountability when dealing with customers and crew
* Handles complaints quickly and effectively
* Possesses and demonstrates knowledge about all current marketing promotions, merchandising standards or special initiatives.
* Manages shift to ensure Team Service to expedite the process of assembling customer orders:
* Interacts with all crew members and guests using clear and understandable communication
* Completes and utilizes Daily Shift Plan on every shift
* Demonstrates ability to meet and monitor service times through reports (if applicable) and general awareness; delivers corrective action as necessary if service times are not to standard:
* Drive Thru
* Front Counter
* Ensures successful opening and closing of all aspects of store operations.
* Performs "night visits" to ensure PM crew is aware of and executes Dunkin' Brands service standards.
Training & Development
* Trains all new hires using required training methods (i.e.: Online University requirements)
* Tracks e‐learning completion using required documentation methods
* Reviews e‐learning and practice on positions to ensure knowledge and proper execution.
* Achieves 90% or better on Dunkin' Brands operational inspection.
Safety & Sanitation
* ServSafe certified
* Maintains total premises is to Dunkin' Brands standards of cleanliness and sanitation (i.e.: interior of restaurant, exterior of premises, restrooms, food prep and storage areas, etc.)
* Utilizes Master Cleaning Schedule, delegates tasks and follows up to ensure completion by crew
* Practices all safety and sanitation procedures (i.e.: handwashing, 3‐sink set‐up, proper rotation, etc.)
* Understands and follows all OSHA, Board of Health, HazCom and Dunkin' Donuts Employee Health Standards
Administration
* Responsibly and ethically handles money and deposits in accordance with standards.
* Deposits cash daily, and reports deposits as required by company standards.
* Handles over rings, cash over/short in accordance with policy, and reports any other potential cash problems to Restaurant Manager immediately.
* Completes and posts the schedule for the following week and regularly evaluates performance of crew to ensure effective scheduling.
* Tracks and regularly reviews applicable reports as required by Franchise Manager.
Profitability
* Maintains the operational efficiency and profitability of the store to meet or exceed the store's sales expectations.
* Demonstrates teamwork with other members of management (Franchise Manager, Restaurant Manager, etc.) to plan, develop and implement sales‐building methods.
* Meets or is under food cost budget percentage; develops and implements solutions to control food waste and cost variance
* Meets or is under labor cost budget percentage; controls employee turnover and overtime.
QUALIFICATION REQUIREMENTS:
Skills/Knowledge:
Requires mathematical ability for proper cash handling and to process daily paperwork.
* Ability to supervise, counsel, motivate, and train others
* Ability to prioritize and coordinate work duties and assignments
* Skilled in providing prompt, friendly and quality customer service
* Skilled in controlling inventory
* Skilled in problem solving
Education/Training:
* High School Diploma or equivalent.
* Successfully completes all Training
* Valid driver's license required
* Attend seminars as assigned
* Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis
Experience:
* 1+ year(s) experience in a food service/retail environment
* Strong interpersonal and leadership skills
* Judgment, tact, and diplomacy to effectively resolve conflicts
* Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis
Working Conditions
* Works indoors under regular Restaurant conditions.
* Works outdoors under regular weather conditions as needed.
* Works with a variety of Restaurant equipment.
Work Hours:
* Sunday-Saturday availability
* Scheduled to work a minimum of 5 days and 40 hours per week plus any additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts.
* Extended hours as necessary.
* On-call to work varied work shifts (i.e. day, night, swing, or graveyard) as necessary.
* On- call 24-hours/day for emergency
MENTAL DEMANDS:
* Continuously requires attention to detail, concentration, and alertness.
* Frequently requires use of mathematical skills.
* Good judgment and the ability to make appropriate decisions with minimal lead time, to ensure restaurant operations (in relation to customers, staff, vendors, etc.) run smoothly.
* Analyze financial reports and data, and make decisions based on the data to improve store operations and performance.
PHYSICAL DEMANDS:
* Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision
* Frequent standing, reaching and handling
* Occasional sitting, stooping, kneeling, crouching, crawling, walking use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise
* Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites
Other
* All other duties as assigned.
REPORTS TO:
The Restaurant Manager and works under the general supervision of the Franchise Manager.
Site Superintendent
Assistant general manager job in Urban Honolulu, HI
Our client is seeking a Site Superintendent to join their federal team based in Honolulu, HI primarily supporting work at the Tripler Army Medical Center (TAMC) and/or Schofield Barracks. As one of the global leaders in sustainability and energy efficiency, our client's team here primarily helps support preventative maintenance (PM), corrective maintenance (CM) and installation projects related to large building mechanical systems, building automation systems, and cybersecurity.
- Supervises the field construction and maintenance process of assigned projects, primarily related to maintenance and service of large mechanical HVAC systems, building automation systems, and cybersecurity, in accordance with the plans and specifications to ensure that each phase of the work is completed on schedule, within the budget, and with the quality workmanship expected by the company and the customer
- Supervises, inspects, reviews, records and reports on all site construction related activity ensuring that the assigned subcontractors perform their work on schedule. May supervise one or more projects at the same time
- Understand and develop means and methods for the construction/installation or service requirements of the particular project (in conjunction with Project Manager)
- Supervise, schedule, and coordinate activities of all employees and subcontractors
- Assist with quality control functions per contract (COE) requirements (submittal reviews, daily reports, preparatory meetings and other quality control program features) to ensure project document controls are in compliance with contract requirements
- Enforce, facilitate and follow Company and contract safety requirements. Assist with SSHO functions per company standard practices and per contract (COE) requirement if required per the position
- Schedule and plan PM, CM, and other work-related tasks, monitor progress of work with schedule updates (in conjunction with Project Manager)
- Coordinate inspections, verifications, tests, and other contractual requirements with client.
- Participate in regular project/site meetings with subcontractors, architects, engineers, client representatives and other groups
- Direct and coordinate subcontractor activities
- Is the primary management team member on the site on a day-to-day basis to identify and correct issues or deficiencies and/or escalate issues and deficiencies up the management chain to Project Manager and/or regional management
- Re-occurring 24/7 availability (on-call support)
- Performs other duties as required
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Project coordination, project development, and supervision of construction or service projects in the commercial or industrial building construction industry. 5+ years preferred
- Knowledge of commercial or industrial HVAC, Mechanical, Electrical or Building Automation Systems (BAS)
- Experience of overseeing technical trades related teams
- Excellent interpersonal skills for employee supervision and client interface.
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and basic Windows environment
- Ability to obtain and maintain security clearances at level required for assigned projects (This involves a background/character, criminal history, employment, and credit check.) - Experience working with Federal Government or Department of Defense projects
- Experience working in medical facilities- (DoD preferred)
- Experience with ASHE standards.
- Bachelor's or Associate Degree in Engineering, Construction Management, Electronics or Mechanical systems, or equivalent work experience
- OSHA 10, OSHA 30, and/or EM 385-1-1 safety certifications
- Construction Quality Management (CQM certification) through the U.S. Army Corps of Engineers
Asst Market General Manager
Assistant general manager job in Waipahu, HI
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
This position will be responsible for assisting the manager of company owned distributorship to meet or exceed all operational and financial goals.
Job Components:
Financial:
Responsible for holding team accountable to goals that meet the operational budgeted goals.
Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies.
Actively manage AR to maintain acceptable level for operation.
Develop and implement action plans for accounts with unacceptable AR balances.
Manage inventory to coincide with selling activity to ensure proper levels.
Manage Route Service Excellence program for maximum route efficiency.
Responsible for increasing gross profit through increased sales volume with existing dealers and new dealers.
Customer Focus:
Review, monitor and analyze tools in Market IQ to identify markets that may be declining and design and implement action plans to address decline.
Visits and maintains relationships with key accounts.
Manage dealer erosion.
Key contact for complaints received by operation.
Work with sales team to acquire new business within region.
Formulates, develops, implements and measures market strategies penetration in respective market.
Human Capital:
Establish set weekly meetings with operation staff.
Provide performance management utilizing scorecards and progressive discipline process.
Provide recognition and reward for team members that demonstrate outstanding performance
Provide consistent training and coaching to develop team members knowledge, abilities and skills.
Process:
Ensures data integrity and timely submittals into reporting systems.
Ensures compliance with all IOT standard operating procedures, including OSHA, and DOT compliance.
Manage routing procedures to ensure maximum utilization of equipment and manpower.
Qualifications:
Minimum of 2 years proven managerial experience
Proven sales record
Previous experience in a Warehouse or Distribution environment a plus
Computer skills including Word and Excel preferred
Knowledge of battery or automotive systems a plus
Fosters teamwork - Interest, skill and success in getting groups to learn to work together cooperatively.
Strong Communication - both oral and written
Detail oriented - Pays careful attention to details.
Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings
Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities.
Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen.
Responsive - Reacts promptly to suggestions and requests.
Managing Performance - Takes responsibility for team members' performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly.
Customer Focused - Focuses on satisfying customers
Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals.
Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation.
Battery business knowledge
Work Environment:
Ability to sustain posture in a standing position for prolonged periods of time.
Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
Ability to lift and/or move 50+ lbs.
May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
Prolonged use of personal computer & telephone.
Ability to operate a motor vehicle.
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyAssistant General Manager (Jamba Pearl City/Waiau) - COMING SOON!
Assistant general manager job in Pearl City, HI
Job Details Pearl City, HI $20.00 - $25.00 HourlyDescription
Are you passionate about the food & beverage industry and eager to be part of a dynamic team? Fresh Dining Concepts is looking for talented individuals to join our growing family!
Why Fresh Dining Concepts[FDC]? It's in our Core Values
We put
People First
- we recruit and hire talented people and develop them with Jamba's Whirl'd Class training
We
Deliver Results
- our team members create fresh, high caliber products for the active lifestyle every time.
We
Make a Difference
- in our team members, customers, and guests lives with great customer service and fresh, high caliber products.
We are
[Be] Accountable
- we stand by our service, our standards, and our brand
We love to Have Fun - by enjoying what we do and what we do for our customers and guests.
When you become part of one of our FDC Brands, you will...
Be in a vibrant work environment that values creativity and innovation
Have opportunities for growth and career advancement
Be trained with our branded extensive training programs
Earn Competitive pay and benefits
Whether you're an experienced professional or just starting your career, we believe in investing in our people and helping them achieve their full potential.
B.O.O.S.T Your Brightest Self with Jamba's Service Standards:
Be Friendly and Fast
Make a great first impression: smile and greet each guest
Show a sense of urgency and have a drop everything attitude
Get to know your guests and make them regulars
Offer Great Tasting Products
Become knowledgeable of Jamba products and nutritional value to better understand your guests' needs and make recommendations
Deliver a perfect product and a complete order every time
One Team
Work together as ONE team to deliver a great product and outstanding service
Say “Mahalo” or “Thank You” to your fellow members and make Jamba a fun and uplifting place to work
Show Pride in Your Work
Look sharp and be on time for all scheduled shifts. Be present.
Keep the store clean, organized, and looking great!
Operate cash register and handle all cash transactions according to Jamba and FDC Cash handling policies
Adhere to all Jamba food safety and security guidelines while maintaining company equipment
Do your best and strive for excellence in everything you do
Thank Each Guest and Make Their Day!
Make a memorable connection and send each guest off with a smile
Make a recommendation
Make a lasting impression: Do whatever it takes to make the guest's experience the best ever.
Ready to make an impact? Apply today and be part of a team that's redefining the dining experience!
Position Summary:
Fresh Dining Concepts is looking for talented and enthusiastic ASSISTANT GENERAL MANAGERS [AGMs] to be part of our Jamba Ohana in beautiful Hawaii! The AGM contributes to the success of the business and has responsibility, through the direction and control of store operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The AGM is a key part of the management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from higher management on requirements to deliver those expectations.
Qualifications
Position Perks & Benefits
Flexible Scheduling. Must be available for all shifts.
Full Time and Part Time Opportunities
Free on-duty shift meals and discounts on Jamba Hawaii products and merchandise
Whirl'd Class training and development with job growth opportunities
Free Uniforms
Other benefits opportunities like health insurance (if eligible)
Position Qualifications:
Minimum age: 18 years old
Minimum 6 months as a Jamba Shift Manager, or 1-2 years in a supervisory position with another food/retail company. Service, hospitality, or retail/restaurant experience preferred.
Must have experience supervising line, staff and management positions.
TB Clearance required, (done within 12 months prior to start date).
Must have a valid driver license and reliable transportation.
Ability to accommodate a flexible schedule. Must be available for all shifts
Be able to stand, bend, reach and scoop throughout your assigned shift.
Be mobile in a walk-in refrigerator and freezer with temperatures ranging from 40 to -10 degrees Fahrenheit
Basic math and computer skills (Microsoft and POS skills)
Ability to test products by taste, color, and smell.
Cash handling and customer service required
Current food handler certification, or ability to obtain certification within the first 30 days as required by local law.
Basic math and basic reading skills.
Ability to understand and carry out oral and/or written instructions in English and request clarification when needed.
High School diploma, or commensurable experience.
Working experience with computers, smart phones, iPads, and POS systems.
General knowledge and understanding of the food industry or retail operations preferred but not required. Knowledge of nutrition terminology is a plus.
Jump in and see just how far you can go! Fresh Dining Concepts LLC and Jamba are an Equal Opportunity Employer.
Asst Market General Manager
Assistant general manager job in Waipahu, HI
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
This position will be responsible for assisting the manager of company owned distributorship to meet or exceed all operational and financial goals.
Job Components:
Financial:
* Responsible for holding team accountable to goals that meet the operational budgeted goals.
* Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies.
* Actively manage AR to maintain acceptable level for operation.
* Develop and implement action plans for accounts with unacceptable AR balances.
* Manage inventory to coincide with selling activity to ensure proper levels.
* Manage Route Service Excellence program for maximum route efficiency.
* Responsible for increasing gross profit through increased sales volume with existing dealers and new dealers.
Customer Focus:
* Review, monitor and analyze tools in Market IQ to identify markets that may be declining and design and implement action plans to address decline.
* Visits and maintains relationships with key accounts.
* Manage dealer erosion.
* Key contact for complaints received by operation.
* Work with sales team to acquire new business within region.
* Formulates, develops, implements and measures market strategies penetration in respective market.
Human Capital:
* Establish set weekly meetings with operation staff.
* Provide performance management utilizing scorecards and progressive discipline process.
* Provide recognition and reward for team members that demonstrate outstanding performance
* Provide consistent training and coaching to develop team members knowledge, abilities and skills.
Process:
* Ensures data integrity and timely submittals into reporting systems.
* Ensures compliance with all IOT standard operating procedures, including OSHA, and DOT compliance.
* Manage routing procedures to ensure maximum utilization of equipment and manpower.
Qualifications:
* Minimum of 2 years proven managerial experience
* Proven sales record
* Previous experience in a Warehouse or Distribution environment a plus
* Computer skills including Word and Excel preferred
* Knowledge of battery or automotive systems a plus
* Fosters teamwork - Interest, skill and success in getting groups to learn to work together cooperatively.
* Strong Communication - both oral and written
* Detail oriented - Pays careful attention to details.
* Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings
* Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities.
* Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen.
* Responsive - Reacts promptly to suggestions and requests.
* Managing Performance - Takes responsibility for team members' performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly.
* Customer Focused - Focuses on satisfying customers
* Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals.
* Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation.
* Battery business knowledge
Work Environment:
* Ability to sustain posture in a standing position for prolonged periods of time.
* Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
* Ability to lift and/or move 50+ lbs.
* May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
* Prolonged use of personal computer & telephone.
* Ability to operate a motor vehicle.
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyAssistant General Manager
Assistant general manager job in Urban Honolulu, HI
Job Description
Assistant General Manager
Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services.
Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!
We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away.
Leading your team by resolving customer issues and assisting with customer transactions.
Taking direction from store leader on day-to-day operations.
Setting and sharing daily/weekly/monthly goals with sales teams.
Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store.
Leading store merchandising and planogram compliance in accordance with company expectations.
Completing store opening and closing activities.
Collective responsibility on attaining store targets daily/weekly/monthly.
Here is what we can offer you in exchange for your world-class work:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
Compensation:
We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $18.00 plus uncapped commission.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
Background in customer service within the retail, restaurant, or wireless industry preferred
1-2 years of experience in a Customer Service or leadership role
Management experience in a commissions-based sales environment.
Proven track record of achieving challenging team and individual sales goals.
Balanced multiple opposing priorities in a multifaceted environment.
Set goals, evaluated performance, and developed a high performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED.
One or more years of customer service, preferably in a retail or sales environment.
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift ten pounds.
Ability to stand for long periods of time
Training Requirements
All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
General Manager, International Corporate Banking
Assistant general manager job in Urban Honolulu, HI
Leads a team of highly skilled professionals able to consistently meet and exceed the specific financial needs of defined target markets, including consumers and local businesses, by providing, an access point tailored to the needs and preferences of the defined target markets, high value, advice-oriented relationships and exception management, network flexibility, high level of customer responsiveness and service and defined market alignment. Is accountable for achieving sales, service, and profitability goals, while ensuring regulatory and legal compliance.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Financial/Production Accountabilities
Develops and executes relationship sales, service strategies and tactics to achieve the following goals for the division:
Deposit portfolio
Fee Income
Customer Retention and Growth
Cross Sales
Referrals
Customer and Community Relationships
Develops, serves, and retains a diverse customer base reflective of defined target markets. Serves as a community leader, including supporting community initiatives. Performance will be measured against the following indicators:
Targeted overall customer retention and HVC retention rate
Serves on a minimum of 2 key community-based organizations, and in a leadership role for at least one of the two.
Knows and is known by State and County elected officials as representing the Bank.
People Management
Attracts, develops, and retains the right staff to achieve short and long term goals and objectives. Creates an environment where the Bank's performance management process is administered fairly; holds others accountable, addresses performance issues appropriately, provides frequent development opportunities, and makes investments to allow for the advancement of existing staff. Demonstrates an understanding of and actively supports the Bank's EEO and AAP practices and policies. Embraces diversity and demonstrates the Bank's core values in every day behavior.
Ownership and Management of Key Processes
Makes key business decisions to achieve desired results. Includes responsibility for approving policy exceptions, within stated authority limits. Balances risk versus opportunity/customer relationship, and ensures operations are efficient and sufficient to pass operational and compliance audits, and legal review.
Minimum Qualifications:
Education:
Bachelor's Degree from an accredited 4-year university, preferably in a related field required.
Experience:
9+ years of experience in small business and consumer lending management experience in financial services required.
6+ years of experience in Management required.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Auto-ApplyAssistant General Manager
Assistant general manager job in Urban Honolulu, HI
Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services.
Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!
We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away.
* Leading your team by resolving customer issues and assisting with customer transactions.
* Taking direction from store leader on day-to-day operations.
* Setting and sharing daily/weekly/monthly goals with sales teams.
* Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
* Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
* Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
* Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store.
* Leading store merchandising and planogram compliance in accordance with company expectations.
* Completing store opening and closing activities.
* Collective responsibility on attaining store targets daily/weekly/monthly.
Here is what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
* A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
Compensation:
We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $18.00 plus uncapped commission.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* Background in customer service within the retail, restaurant, or wireless industry preferred
* 1-2 years of experience in a Customer Service or leadership role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Manager, Security and Guest Services
Assistant general manager job in Urban Honolulu, HI
Develops new or modified process formulations, defines processing or handling equipment requirements and specifications, and reviews processing techniques and methods applied in the manufacture, fabrication, and evaluation of products. Involvement may begin at any step from pilot plant to full-scale manufacturing. Coordinates design requirement review with appropriate engineering/scientific personnel to ensure compatibility of processing methods. Compiles and evaluates test data to determine appropriate limits and variables for process or material specifications. May conceive and plan projects involving definition and selection of new concepts, equipment automation technology, and approaches in the processing or development of new or improved processes. Wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Exercises considerable latitude in determining objectives and approaches to assignments. Typically requires a degree and a minimum of 8 years of experience.
Auto-ApplyMid-Market District Manager
Assistant general manager job in Urban Honolulu, HI
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when normal life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here:*******************************
WHAT YOU'LL DO:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter.You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker.You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner.You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry.
OR
Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Mid-Market District Manager
Assistant general manager job in Urban Honolulu, HI
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when normal life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here:http://adp.careers/Sales_Videos
WHAT YOU'LL DO:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter.You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker.You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner.You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry.
OR
Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Dual Branded Assistant General Manager | Hyatt Place + Hyatt House| Ho'opili, HI
Assistant general manager job in Ewa Beach, HI
What You'll Do:
As the hotel's second in command, the Assistant General Manager is integral to the seamless day-to-day functioning of the hotel. You will be interfacing with the various department heads to direct and implement policies for the entire hotel. As a representative of the hotel's leadership, you will also interact with guests answering any questions they may have. Finally, as the right hand of the General Manager, you will support the General Manager in their administrative duties.
Clearly, the Assistant General Manager is not a position for the faint of heart! To learn more about what you'll be doing on a day-to-day basis, read on:
Interview and hire new employees.
Receives and resolves guest complaints.
Assigns duties to department heads and observes performance to ensure adherence to hotel policies and established operating procedures.
Support the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel
Steps in and acts as General Manager in their absence
Where You've Been:
A bachelor's degree in hotel management or a related field and at least 4 years of management experience in the hotel industry. You should be able to fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. Most importantly you must be a team player! We're looking for someone who is willing to step up and aid their team members when needed.
When You're Here:
Sometimes you'll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Assistant General Manager
Assistant general manager job in Urban Honolulu, HI
Job Title:
Assistant General Manager
Compensation:
$16.75 - $19.00
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 7:00 a.m. to 6:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as an Assistant General Manager!
FULL-SERVICE REWARDS:
401K plan w/ company match
Biweekly Bonus Incentives
Career advancement opportunities
Closed Sundays (at most locations)
DailyPay
Do not need to pay for tools
Employee Discount
Employee Referral Bonuses
Fleet Referral Bonuses
Medical/dental/vision insurance benefits 30 days after 1st day of work
No early mornings/late nights
No late nights or early mornings
PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
PTO after 180 days
Spot bonuses through our internal rewards program
Uniforms paid for and laundered
GEAR UP FOR YOUR ROLE: Step into the dynamic role of Assistant General Manager (AGM) and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day. HOW YOU WILL DRIVE SUCCESS:
Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience.
Set a positive example as a leader while building team engagement and efficiency. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction.
Ensure our quality control measures and processes are followed consistently
Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives
Assist the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc.
Provide clear and detailed direction to the team consistently
Ensure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE)
Provide guidance and mentoring to the automotive technicians and CSA's
Perform opening and closing duties when the General Manager (GM) is off
Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need
Leads daily team huddles and store meetings. Setting the direction for achieving the business goals
Manages inventory and product order that meets the business need
Adheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests
Assist guests with their questions and needs. In-person, electronically, or via the telephone
UNDER THE HOOD - WHAT YOU'LL NEED:
One to three years of retail management experience; Professional automotive experience is not required.
Must have exceptional oral and written communication skills
Is a proven leader that possesses the ability to inspire and motivate diverse groups of people
Has sound business sense and a comprehensive understanding of the retail industry
Can analyze, comprehend, and recommend financial objectives that help increase sales and service results
Demonstrate a positive, helpful attitude as well as professional conduct and appearance always
Enjoys and is energized by a fast-paced, flexible, high-performance retail environment
Has a "Guest First" mindset
You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Must be able to stand on your feet on hard surfaces like concrete or metal
Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes
Must be able to lift and move work-related items up to 50 pounds
Perform all other duties as assigned or needed.
Must be at least 18 years of age
Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
Auto-ApplySecurity Guest Service Manager, Overnight Shift - $72,000 - $96,500
Assistant general manager job in Kapolei, HI
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?
As a Security Guest Service Manager, you will serve as a primary day-to-day leader for security and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the Security team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputation. You will partner with all levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful Security team.
This Full-time position reports to the Safety and Security Manager and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii.
What You Will Do:
Provide day-to-day strategic and tactical leadership in the areas of security and life safety operations
Conduct investigations and submit reports on all injuries, crimes and safety and security related incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and when necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required
Promote and implement company policies around safety regulations and operations, as well as asset protection and loss-prevention
Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in place.
Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service.
Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations decisions
Make crucial, sound, high-quality decisions on raised security issues, accurately judging the need, response, and need for further escalation
Lead in the development of a culture of safety
Please apply if you have the following:
State of Hawaii, Security Guard License: Must possess a current, valid and in-good standing Hawaii Security Guard card license visible on the Hawaii DCCA website (Required)
5+ years' professional experience in security/life safety management in the hospitality/resort industry or relevant related experience
Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment
Strong written and verbal communication skills
Ability to maintain the utmost confidentiality of sensitive information
Proficiency with computers, particularly Microsoft Office, Outlook, Word and Excel
Must be available to work all shifts with Overnight Shift as primary working shift
Preferred Qualifications and Education:
Experience advising the operations, services and activities of a comprehensive security program and team
Experience with coordinated access control technologies and practices
Experience with crisis management, emergency preparedness planning, response and business continuity
Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships within those organizations
High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction
Bachelor's degree or equivalent experience
Benefits and Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at **********************************************
The hiring range for this position in Hawaii is $72,000 to $96,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
Aulani
Job Posting Primary Business:
Security
Primary Job Posting Category:
Ops General
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Kapolei, HI, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-10-03
Auto-Apply