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Branch manager jobs in Lower Macungie, PA

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  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Branch manager job in Bethlehem, PA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $36k-44k yearly est. 2d ago
  • Assistant Mammography Manager

    Temple Health-Temple University Health System

    Branch manager job in Chestnuthill, PA

    Manages the daily operations of the Mammography Department. Responsible for a wide variety of administrative, fiscal and technical activities and personnel. Manages the Mammography technical staff and clerical staff at Chestnut Hill Hospital. Responsible for maintaining ACR Accreditation. Ensures the quality of examinations performed by technical staff and coordinates scheduling of examinations with referring physicians and radiologists. Ensures MQSA, state and Joint Commission requirements are met. Manages employees in a firm, fair and consistent manner to ensure that duties are performed efficiently and accurately. Maintains employee work schedules, attendance and payroll records. Organizes workflow and assigns employees according to those needs. Works with Manager, Mammography on capital planning and annual budgets. Acts as Manager of Mammography in their absence. Education High School Diploma or Equivalent (Required) Non Degree Program : completion of AMA approved Radiology program (Required) Experience 5 Years experience as a Mammography Technologist (Required) 1 Year experience in a supervisory role (Preferred) License/Certifications RT(M) - Reg Technologist (M) (Required) BLS - Basic Life Support (Required) _ Our Hospital/Organization Descriptions Located in the Chestnut Hill section of Philadelphia, Temple Health - Chestnut Hill Hospital, an alliance of Temple Health, Redeemer Health and PCOM, is a 148-bed, community-based, university-affiliated, teaching hospital committed to excellent patient-centered care. Chestnut Hill Hospital provides a full range of inpatient and outpatient, diagnostic and treatment services for people in northwest Philadelphia and eastern Montgomery County. With more than 300 board-certified physicians, Chestnut Hill Hospital's specialties include minimally invasive laparoscopic and robotic surgery, cardiology, gynecology, oncology, orthopedics, urology, pulmonology, cancer care, family practice and internal medicine. Chestnut Hill Hospital is accredited by The Joint Commission and is affiliated with university-hospitals in Philadelphia for heart and stroke care and residency programs. For more information, visit TempleHealth.org
    $38k-72k yearly est. 3d ago
  • Regional Manager

    Waterco of The Central States, Inc.

    Branch manager job in Allentown, PA

    Job Description Description: Culligan is seeking an experienced Regional Manager to oversee our business operations and Store Branches in the Northeast South region. The Regional Manager is responsible for leading and managing daily operations through general managers to deliver best in class employee and customer facing metrics/experience and achieve business goals and maximize profitability. As Regional Manager your duties also include guiding/growing staff in your region, setting performance objectives, evaluating, ensuring regulatory and company standards are upheld, and optimizing operational/financial performance. To be successful as a Regional Manager, you should be able to set a vision/strategy for your region, lead/manage/grow other leaders/branch managers, have customer centric mindset, excellent problem-solving/decision-making and teaching/coaching skills to drive continuously improving operational performance and top and bottom-line results. Responsible for top and bottom-line growth strategy and results. Specific Job Function: Set multiyear vision/budget and tactical execution plan for the region, aligned with BU vision, supported by visibly managed KPIs through strong collaboration/sense of ownership with General Managers Adhere to and enforce all company safety guidelines Recruit, train, and support General Managers through talent management efforts. Evaluate and develop team members to ensure future needs of the business are met from a talent perspective with effective leaders in place and strong succession planning. Foster a team culture by empowering recognizing and motivating branch personnel focused on best-in-class employee experience Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction Support resolution of escalated customer issues, incident reports, and legal actions. Identify, design and lead major strategic initiatives for the region and provide strategic analysis to drive improved decision making. Work directly with the Leadership team and GMs on identifying and resolving significant business issues. Support/Collaborate with Sales team and General Managers to maximize all revenue streams for the region while developing and implementing business, marketing, and advertising plans. Drive operational efficiency and cost control measures to achieve business results including revenue and EBITDA targets for assigned region. Drive/oversee/coach problem solving and continuous improvement sessions with branch resources and/or Region/BU level resources while sharing/learning and implementing region relevant best practices Manage internal and external stakeholder relations and negotiate contracts. Ensure products and services comply with regulatory and quality standards. Ensure company standards and procedures are followed. Prepare and present monthly, quarterly, and annual statements, analyses, and reports of operations and finances. Ensure effective communication through the region Analyze data and put together strategic plans to help improve all areas of your region At least 60% travel to branches across region. Quarterly travel to Illinois Corporate location Complete other ad-hoc tasks as assigned Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Customer Focus Time Management Organization and Planning Problem Solving Teaching/Coaching Strategic Planning Team Player Analytical Judgement/Decision Making Negotiation Integrity Detail Oriented Leadership/Delegation Resourcefulness Talent Management Sales Management Accountability Profit Generation Ability Qualifications: Bachelor's degree in business administration, management, or a similar field. 10+ years of overall management and leadership experience. 5+ years of managing a field team of managers 5+ years of dealer/distributed business and experience in a field service industry is a plus Water Treatment or Field Service Industry experience required Experience in strategy deployment process in multi branch environment and utilizing structured problem solving/project management tools/processes is a plus Proficiency in Microsoft Office, with CRM systems, and project management tools. Excellent communication skills, both verbal and written. Excellent leadership and decision-making skills. Ability to multitask and work efficiently under pressure. Strong analytical and problem-solving skills. Sales and Profit Management skills Ability to build strong teams Set winning culture for the region Competitive and aggressive Comfortable traveling to locations to work with branch management to develop and better execute plans that will generate significantly improved results in a reasonable amount of time Target Salary Range: $185,000 - $235,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
    $185k-235k yearly 16d ago
  • Assistant Branch Manager - Bethlehem

    Unity Bank 4.3company rating

    Branch manager job in Bethlehem, PA

    An Assistant Branch Manager (ABM), will be responsible for the day-to-day management of the branch, ensuring that it operates efficiently and adheres to the bank's policies and procedures. Will work closely with the Area Manager to ensure that customer issues are addressed promptly and effectively. Will manage the internal sales, service, and day-to-day operations. You will work closely with your team members, contributing to the profitable growth of the branch. ABM will work closely with the Retail Branch Administrator and provide feedback on branch operations and briefs that are sent out. work closely with the Area Manager and Senior Universal Bankers and/or Universal Bankers to ensure not only the operational requirements of the retail bonus incentive plan are met and will also assist with the achievement of the sales goals assigned to the branch. To achieve this, ABM will coach teams, ensure staffing levels are adequate, customers are satisfied with products and services, and the staff's work is performed in compliance with bank standards, policies, and procedures. AMB will work with Bankers to ensure adequate onboarding and cross-training to perform platform duties. Will be responsible for identifying sales opportunities and driving sales growth in the branch. This includes developing and implementing sales processes for your Bankers by researching and analyzing data to create sales forecasts and collaborating with your Area Manager to identify sales opportunities. Essential Functions Create long-term customer relationships through friendly conversation, active listening, ascertaining customer needs and recommending and selling products and services. Develop a team of high-performing sales and service members by participating in the hiring, coaching, and performance management processes. Manage the work of the branch staff, assign specific duties, and ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed. Perform daily branch operational activities including overdraft decisioning, account maintenance, wire transfers, branch opening and closing, and cash management. Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards. Open new accounts ensuring all documentation is obtained and is accurate. Meet branch goals in product sales and customer service levels. Resolve customer issues in a timely and efficient manner. Comply with established policies and procedures. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Schedule branch staff for adequate coverage. Perform monthly audits and due diligence; ensure the timely completion of the monthly report package. Facilitate and/or participate in regularly scheduled meetings including morning huddles, monthly security meetings, sales meetings, and operational meetings, keeping staff informed of sales, products, operations, compliance, policy, procedure, and regulatory changes and updates. Manage the branch budgets by controlling expenses, overtime and avoiding losses through monitoring of expenditures and complying with bank operating policies and procedures. Identify the development needs of staff members; provide coaching and training to help staff members improve their knowledge, skills, and job proficiency. Work with the Retail Branch Administrator to evaluate staff members' job performance, including personal, interpersonal, and technical knowledge, skills, abilities determined by company procedures, and recommend appropriate actions. Problems with staff members and to identify causes and issues, to work on resolving problems and on audit issues identified for problem resolution and response to audit. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Discuss job performance problems with staff members to identify causes and issues and to work on resolving problems. Communicate with people outside the organization on a regular basis including customers, and the public. Maintain technical and professional knowledge by attending educational workshops and training, reviewing professional publications and books, establishing personal networks, participating in professional associations, and staying informed of any legal, policy and procedural changes relating to retail banking, sales, and customer service. Attend networking events, Community Organizations meetings / events, Bank Days to promote the bank. Travel required for meetings, community involvement and events, site visits, branch coverage and business development visits. Additional Functions Perform cash handling and other Universal Banker functions as necessary. Assist other branches when necessary. Work closely with ABMs from Area Branches. Job Requirements and Qualifications Job requires strict attention to details and thoroughness in the completion of job duties. Job requires developing constructive and cooperative relationships with others. Job requires monitoring and assessing the performance of you, others, and the organization to make improvements or take corrective action. Job requires honesty, integrity, and ethical behavior. Job requires a willingness to take on responsibility and challenges. Education and Experience High school diploma or equivalent. Prior management experience. Prior experience in a sales and customer service position. Licenses and Certifications N/A Knowledge, Skills, and Abilities Knowledge of principles and practices to ascertain and assess customer needs, meet quality standards of customer service, and evaluate customer satisfaction. Strong knowledge of banking principles and practices. Strong knowledge of selling practices and activities. Excellent oral and written communication skills. Excellent computer skills in a Microsoft Windows environment including proficiency in Word and Excel. Ability to understand new information and apply it to current and future job functions, problem solving, and decision making. Ability to collaborate and relate well to all kinds of people, build appropriate rapport and constructive, effective relationships, and use tact and diplomacy to handle situations comfortably. Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to read, analyze, and interpret legal documents, governmental regulations, and professional publications. Ability to effectively present information and respond to inquiries from senior management, peers, staff members, and the public. Ability to write reports and business correspondence. Ability to speak and write clearly to effectively convey information so that others understand and as appropriate for the needs of the audience. Ability to apply common sense understanding to carry out written and oral instructions. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work independently with little supervision. Ability to provide direct supervision to subordinate staff members. Physical Requirements Ability to sit or stand for long periods of time; up to 75% of work hours. Ability to use hands to grasp, handle or feel. Ability to talk, listen and see. Ability to lift to 20 lbs. at least 10% of work hours. Ability to travel occasionally for sales calls. Ability to read a computer screen at a close distance and type. Working Conditions Moderate sound as in business office with office machines, computers, and people traffic. Open floor work environment. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it. Unity Bank reserves the right to modify duties or s at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job , unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.
    $46k-53k yearly est. 60d+ ago
  • Branch Manager I (Limerick)

    American Heritage Credit Union 4.3company rating

    Branch manager job in Royersford, PA

    Job Description American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Branch Manager at our Limerick branch! This position guides branch office staff in providing quality service to members in the areas of account transactions, loan applications, new accounts, and solving problems within established policies and guidelines. Requirements Include: Bachelor's degree in Business, Finance, or a related field or equivalent work experience. Must have at least three years of branch management experience within a financial institution. Must be willing to accept temporary or permanent reassignments and/or be willing to provide coverage at other branch locations within the region. Must obtain FICEP certification. Advanced working knowledge of PC applications (Word, Excel, Meridian Link, uMonitor, PAT, MS Outlook, ADP and Symitar). Professional, well-developed interpersonal skills necessary for supervising branch staff and servicing Credit Union members. Must possess a confident leadership style that is firm and goal oriented, and yet, motivates, trains, and engages others in an enthusiastic manner. Must be available branch operation hours of Monday through Thursday 8:30 a.m. to 5:00 p.m. Friday 8:30 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 2:00 p.m. Our commitment to your success is enhanced by our competitive rate commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous escalating company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees. EOE M/F/D/V
    $60k-74k yearly est. 23d ago
  • Business Manager

    The Clemens Food Group 4.5company rating

    Branch manager job in Hatfield, PA

    Business Manager - Fresh Sales (Retail Channel) Why Join as a Business Manager at Clemens Food Group? Because you're ready to be more than a cog in the wheel. At Clemens, you'll drive strategic growth initiatives for top-tier retail customers, backed by a team and company rooted in values, innovation, and over a century of trust. The Impact You'll Make You'll be the connective tissue between our external sales partners and internal teams. Your decisions will directly influence customer satisfaction, operational excellence, and profitability across the Fresh Sales Retail channel. From managing customer specific projects to crafting customer presentations, you'll be at the center of strategic retail success. What You'll Do Champion and manage P&L, forecasting, and supply chain process improvements. Own margin management with weekly insights and action plans. Lead customer-driven innovation projects including new opportunity setups. Partner with retail sales team to execute customer-specific strategies, reports, and business reviews. Collaborate with Sales, QA, Marketing, and Supply Chain on process improvements impacting quality and service levels. Leverage tools like SAP, CRM, and BI platforms to turn insights into impact. What Makes This Role Exciting? Direct exposure to senior stakeholders and executive reviews. Lead high-visibility customer initiatives that shape our retail strategy. Collaborate cross-functionally and build a wide internal network. Constant learning: new systems, new challenges, new growth. Be empowered to improve processes and leave a lasting mark. What We're Looking For 2+ years in analytics, project management, sales, or a related field. Bachelor's degree or equivalent experience. Strong project and stakeholder management capabilities. High comfort with data, systems, and turning insights into strategies. Resilient, adaptable, and proactive with a growth mindset. Skills & Mindset Analytical. Problem-solver. Excel wizard? Even better. A strong bias for action leading to getting projects across the finish line. A strong communicator who thrives in collaborative environments. Able to toggle between big-picture thinking and executional detail. Calm under pressure and comfortable driving decisions with data. Growth-oriented with a team-first attitude. Your Future at Clemens This is more than a job it's a leadership launchpad. Grow with a company that invests in your development, supports your ambitions, and celebrates your impact. Application Note: Clemens Food Group is not accepting unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at Clemens Food Group via email, the Internet, or directly without a valid written search agreement for this role, and without having been asked to participate in this by Talent Acquisition, will be deemed the sole property of Clemens Food Group, and no fee will be paid in the event the candidate is hired. Firms not authorized to submit candidates will not be eligible for any fee or ownership claim.
    $64k-107k yearly est. 17d ago
  • Branch Manager 1

    Community Financial System, Inc. 4.3company rating

    Branch manager job in Coopersburg, PA

    Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Branch Manager is responsible for meeting the financial service needs of customers while supervising assigned branch staff and adhering to required staffing levels. It is the Branch Manager's responsibility to ensure the Branch is in compliance with operating policy and procedures. A Branch Manager 1 will normally manage a branch office having between $15MM and $24.9MM in combined loans and deposits (excluding commercial loans) and a staff of up to six (6) FTE employee. Level could also be impacted by related experience and/or mortgage lending capacity. This position will have consumer lending authority and may have SBL (Small Business Lending) responsibilities. Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives Lead in the selection of new personnel Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter Manage and maximize performance levels of staff members through schedules, distribution of assignments and regular feedback Work with management to establish growth, sales and profit objectives Implement strategies to achieve goals assigned to the branch as established in the region's annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters Consult with sales staff to establish specific sales and customer service goals; and provide results reports to staff Conduct regularly scheduled sales and customer service meetings (at least monthly) Serve as an active member of the customer service team and be held accountable for branch sales and lending performance Conduct "outside" sales and customer service calls on present and prospective customers within the branch office market area Conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff Establish and confirm all branch operations are performed in accordance with established bank policy and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.) Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch. Monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank's loan review processes Demonstrate cooperative efforts in working with other departments and within own branch while encountering similar behavior from staff Actively participate in the community as a reflection of the bank's goal for strong community involvement Handle advertising and contribution requests Integrate activities through communication with District Manager, Branch Administration, other management, etc. Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner Qualifications Education/Training: Associates Degree in Finance or Business or equivalent training preferred Specialized banking education, experience or training Valid Driver License Skills: Proficient reading, writing, grammar and mathematics skills Excellent interpersonal relation and communication skills Evidence of positive and effective leadership qualities Thorough knowledge of the features and benefits of bank products and services Consumer lending knowledge and authority Working knowledge of Bank operating policies and procedures Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Experience: Minimum five (5) years of related experience is normally required with at least one (1) year in a related lending position Minimum one (1) year of supervisory experience required All applicants must be 18 years of age or older Other: This position requires National Mortgage Licensing System (“NMLS”) registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).
    $50k-58k yearly est. 27d ago
  • Bench District Manager

    Investment Real Estate 4.1company rating

    Branch manager job in Allentown, PA

    Full-time Description Bench District Manager (Multi-Site / Retail Operations Leadership) Job Type: Full-time Compensation: $95,000-$105,000 per year + company-paid relocation bonus when a permanent district is assigned About Us: The Investment Real Estate Group of Companies (IREGC) is a family of real estate-focused businesses serving the self-storage industry. We own and operate a portfolio of over 50 stores and 80 locations, with a goal of reaching 115 stores and more than 140 locations by the end of 2026. Our footprint spans ten states in the Mid-Atlantic and Northeast, with continued expansion into new markets. Our services include property management, development & construction, and insurance products. At IREGC, we live by our values: do the right thing, be enthusiastic and engaged, work hard and smart, stay positive, lead with compassion and authenticity, and celebrate success while having fun. Learn more at *************** About the Opportunity Are you an experienced multi-unit or area manager ready to take the next step into district-level leadership? The Bench District Manager role at Investment Real Estate Group of Companies (IREGC) is designed for high-potential leaders who want to grow their careers with a company expanding rapidly across the U.S. You'll start in York, PA, supporting operations across multiple sites while preparing to take ownership of your own district. This position combines strategic oversight with hands-on leadership - ideal for a results-driven professional looking to make a measurable impact. What You'll Do Lead and coach Property Managers and Relief Managers across multiple sites (10-25 stores) Deliver strong operational and financial results - manage budgets, control expenses, and drive occupancy growth Build and develop teams: recruit, train, and promote high performers Conduct property audits, inspections, and compliance reviews Partner cross-functionally with Marketing, Revenue Management, Facilities, and Acquisitions Analyze market trends and competitor activity to adapt pricing and strategy Ensure compliance with safety, lien, and company standards Manage performance reviews, reporting, and administrative duties with precision Schedule Monday to Friday (some travel and occasional weekends as needed) Benefits Comprehensive benefits package (medical, dental, vision, 401k, paid time off, Employer Paid LTD, STD, Life Ins) Relocation bonus Professional development opportunities Ready to lead, grow, and make an impact? Apply today to join one of the fastest-expanding self-storage companies in the country and start your journey toward district leadership with IREGC Requirements What You'll Bring Bachelor's degree in business, management, or related field (or equivalent experience) 3+ years of multi-site management experience - retail, hospitality, service, or property management preferred Proven track record as a multi-unit manager, area manager, or regional operations manager Strong financial acumen: P&L, budgeting, KPI analysis Exceptional communication, leadership, and decision-making skills Willingness to relocate when assigned to a permanent district Valid driver's license and ability to travel regularly Physical Requirements: Ability to communicate effectively in writing and verbally. Ability to read and interpret operational documents and reports. Ability to remain seated or in a stationary position for extended periods. Occasional bending, reaching, twisting, and lifting (10+ pounds). Regular travel across assigned region required. Salary Description $95,000-105,000
    $95k-105k yearly 60d+ ago
  • Part Time (20 Hours) Associate Banker, (New Build) Trexlertown Plaza Branch, Allentown, PA

    Jpmorganchase 4.8company rating

    Branch manager job in Allentown, PA

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.
    $29k-37k yearly est. Auto-Apply 36d ago
  • Part Time (20 Hours) Associate Banker, Allentown Branch, Allentown, PA

    JPMC

    Branch manager job in Allentown, PA

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.
    $28k-36k yearly est. Auto-Apply 4d ago
  • Senior Branch Premier Banker - College Park, PA

    W.F. Young 3.5company rating

    Branch manager job in Allentown, PA

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Branch Premier Banker (SAFE) in Consumer and Small Business Banking, as part of Branch Banking. Learn more about the career areas and business divisions at wellsfargojobs.com. Upon required licensing and SAFE registration, the Senior Branch Premier Banker LP (SAFE) employee will transition to the Senior Branch Premier Banker (SAFE) role. The following job profile is intended to provide a general sense of what Senior Branch Premier Bankers do; however, the day-to-day duties and responsibilities will differ from branch to branch and even banker to banker depending on several variables, including (but not limited to) years of experience, complement of clients serviced, banking services and options of various clients, and client needs. In this role you will: Employees who are not fully licensed at the time of hire will participate in the Branch Banking Licensed Banker licensing program as a Senior Branch Premier Banker LP (SAFE). This is a temporary position until employee has successfully completed licensing requirements. Upon successful completion, employees will transition to the Senior Branch Premier Banker (SAFE) role and perform the following duties: Proactively acquire new affluent consumer and small business customers, and deepen existing relationships, through outreach and pre-planned appointments Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols Escalate banking related issues or business risks that require an in-depth evaluation Advise customers on various aspects of recommended and available financial options and services Maintain deep knowledge and understanding of Wells Fargo's banking, credit and investment financial solutions and services Identify client needs and goals for business, mortgage, retirement, and investment services, then partner closely with peers in Business Banking Advisory Services, Mortgage and Wealth and Investment Management to best meet the previously identified needs and goals, consistent with clients' overall financial circumstances and goals Understand and manage risks in the business by adhering to policies, procedures and controls and ensuring compliance with applicable laws, rules, and regulations Collect information directly from customers regarding income, assets, investments, and credit; analyze information to develop customized plans identifying Wells Fargo's banking options and services that will best meet customers' financial needs and goals Build relationships with branch colleagues, affluent customers, and partners to acquire, deepen, and retain relationships, and to also help customers succeed financially Exercise independent judgement and discretion in managing client relationships through regular meetings to review financial condition and goals, provide advice regarding banking services and options to meet changing circumstances Be an active member of the branch team, including providing guidance to other branch employees on developing relationships and managing moderately complex to complex client needs This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the SAFE. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 4+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of experience building and maintaining effective relationships with customers and partners 3+ years of experience recommending products and services Desired Qualifications: Financial services industry experience in one or a combination of the following: corporate, consumer, mortgage, investments, brokerage, or private banking Experience recommending financial services products and services Successfully completed FINRA Series 6 and 63 exams (or recognized FINRA equivalents) to qualify for immediate registration State Insurance license(s) 3+ years of experience in a licensed financial services position Customer service focus with experience handling complex transactions across multiple systems Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Excellent verbal, written, and interpersonal communication skills Knowledge and understanding of book of business processes to actively manage a group of Wells Fargo customers to meet their needs and grow the business Knowledge and understanding of Branch Banking compliance controls, risk management, and loss prevention Ability to follow policies, procedures, and regulations Ability to educate and connect customers to technology and share the value of self-service digital banking options Experience using strong business acumen to provide financial services consultation to small business customers Knowledge and understanding of financial services consumer lending products Ability to interact with integrity and professionalism with customers and employees High motivation with ability to successfully meet team objectives while maintaining individual performance Experience mentoring and peer-coaching others Job Expectations: Ability to work a schedule that may include most Saturdays Adherence to Wells Fargo sales practices risk management culture Current registration for FINRA Series 6 and Series 63 (or FINRA recognized equivalents) is required for this role or must be completed within a specified period. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite will be required For the following states where hired, FINRA Series 65 (or equivalent) will also be required to be completed within a specified period: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, MT, NC, ND, NE, NM, OR, SC, SD, TN, TX, UT, VA, WA, WI, and WY. The State of WY permits referral-only licensed bankers to receive the IAR registration without completing the Series 65/66 exam requirement. This list of states is subject to change and Series 65 (or equivalent) licensing requirement would be based on current state requirements during employment State Insurance license(s) are required for this role and must be completed within a specified period Licensing requirements and expected completion timeline determined by the number of licenses needed) will be communicated to the candidate upon offer acceptance Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance. This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness; however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Posting Location: 120 College Drive, Allentown, PA 18103 Posting End Date: 13 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $29k-34k yearly est. Auto-Apply 5d ago
  • Senior Branch Premier Banker- LP (SAFE)-PA-Fairgrounds Branch

    Wells Fargo Bank 4.6company rating

    Branch manager job in Reading, PA

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Branch Premier Banker (SAFE) in Consumer and Small Business Banking, as part of Branch Banking. Learn more about the career areas and business divisions at wellsfargojobs.com. Upon required licensing and SAFE registration, the Senior Branch Premier Banker LP (SAFE) employee will transition to the Senior Branch Premier Banker (SAFE) role. The following job profile is intended to provide a general sense of what Senior Branch Premier Bankers do; however, the day-to-day duties and responsibilities will differ from branch to branch and even banker to banker depending on several variables, including (but not limited to) years of experience, complement of clients serviced, banking services and options of various clients, and client needs. In this role you will: Employees who are not fully licensed at the time of hire will participate in the Branch Banking Licensed Banker licensing program as a Senior Branch Premier Banker LP (SAFE). This is a temporary position until employee has successfully completed licensing requirements. Upon successful completion, employees will transition to the Senior Branch Premier Banker (SAFE) role and perform the following duties: Proactively acquire new affluent consumer and small business customers, and deepen existing relationships, through outreach and pre-planned appointments Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols Escalate banking related issues or business risks that require an in-depth evaluation Advise customers on various aspects of recommended and available financial options and services Maintain deep knowledge and understanding of Wells Fargo's banking, credit and investment financial solutions and services Identify client needs and goals for business, mortgage, retirement, and investment services, then partner closely with peers in Business Banking Advisory Services, Mortgage and Wealth and Investment Management to best meet the previously identified needs and goals, consistent with clients' overall financial circumstances and goals Understand and manage risks in the business by adhering to policies, procedures and controls and ensuring compliance with applicable laws, rules, and regulations Collect information directly from customers regarding income, assets, investments, and credit; analyze information to develop customized plans identifying Wells Fargo's banking options and services that will best meet customers' financial needs and goals Build relationships with branch colleagues, affluent customers, and partners to acquire, deepen, and retain relationships, and to also help customers succeed financially Exercise independent judgement and discretion in managing client relationships through regular meetings to review financial condition and goals, provide advice regarding banking services and options to meet changing circumstances Be an active member of the branch team, including providing guidance to other branch employees on developing relationships and managing moderately complex to complex client needs This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the SAFE. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 4+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of experience building and maintaining effective relationships with customers and partners 3+ years of experience recommending products and services Desired Qualifications: Bilingual proficiency in Spanish/English, speaking and listening Financial services industry experience in one or a combination of the following: corporate, consumer, mortgage, investments, brokerage, or private banking Experience recommending financial services products and services Successfully completed FINRA Series 6 and 63 exams (or recognized FINRA equivalents) to qualify for immediate registration State Insurance license(s) 3+ years of experience in a licensed financial services position Customer service focus with experience handling complex transactions across multiple systems Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Excellent verbal, written, and interpersonal communication skills Knowledge and understanding of book of business processes to actively manage a group of Wells Fargo customers to meet their needs and grow the business Knowledge and understanding of Branch Banking compliance controls, risk management, and loss prevention Ability to follow policies, procedures, and regulations Ability to educate and connect customers to technology and share the value of self-service digital banking options Experience using strong business acumen to provide financial services consultation to small business customers Knowledge and understanding of financial services consumer lending products Ability to interact with integrity and professionalism with customers and employees High motivation with ability to successfully meet team objectives while maintaining individual performance Experience mentoring and peer-coaching others Job Expectations: Ability to work a schedule that may include most Saturdays Adherence to Wells Fargo sales practices risk management culture Current registration for FINRA Series 6 and Series 63 (or FINRA recognized equivalents) is required for this role or must be completed within a specified period. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite will be required For the following states where hired, FINRA Series 65 (or equivalent) will also be required to be completed within a specified period: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, MT, NC, ND, NE, NM, OR, SC, SD, TN, TX, UT, VA, WA, WI, and WY. The State of WY permits referral-only licensed bankers to receive the IAR registration without completing the Series 65/66 exam requirement. This list of states is subject to change and Series 65 (or equivalent) licensing requirement would be based on current state requirements during employment State Insurance license(s) are required for this role and must be completed within a specified period Licensing requirements and expected completion timeline determined by the number of licenses needed) will be communicated to the candidate upon offer acceptance Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance. This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness; however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Posting Location: 3050 N 5th St Hwy Reading, PA 19605 Posting End Date: 28 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $28k-33k yearly est. 29d ago
  • Regional Manager

    Waterco of The Central States, Inc.

    Branch manager job in Reading, PA

    Job Description Description: Culligan is seeking an experienced Regional Manager to oversee our business operations and Store Branches in the Northeast South region. The Regional Manager is responsible for leading and managing daily operations through general managers to deliver best in class employee and customer facing metrics/experience and achieve business goals and maximize profitability. As Regional Manager your duties also include guiding/growing staff in your region, setting performance objectives, evaluating, ensuring regulatory and company standards are upheld, and optimizing operational/financial performance. To be successful as a Regional Manager, you should be able to set a vision/strategy for your region, lead/manage/grow other leaders/branch managers, have customer centric mindset, excellent problem-solving/decision-making and teaching/coaching skills to drive continuously improving operational performance and top and bottom-line results. Responsible for top and bottom-line growth strategy and results. Specific Job Function: Set multiyear vision/budget and tactical execution plan for the region, aligned with BU vision, supported by visibly managed KPIs through strong collaboration/sense of ownership with General Managers Adhere to and enforce all company safety guidelines Recruit, train, and support General Managers through talent management efforts. Evaluate and develop team members to ensure future needs of the business are met from a talent perspective with effective leaders in place and strong succession planning. Foster a team culture by empowering recognizing and motivating branch personnel focused on best-in-class employee experience Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction Support resolution of escalated customer issues, incident reports, and legal actions. Identify, design and lead major strategic initiatives for the region and provide strategic analysis to drive improved decision making. Work directly with the Leadership team and GMs on identifying and resolving significant business issues. Support/Collaborate with Sales team and General Managers to maximize all revenue streams for the region while developing and implementing business, marketing, and advertising plans. Drive operational efficiency and cost control measures to achieve business results including revenue and EBITDA targets for assigned region. Drive/oversee/coach problem solving and continuous improvement sessions with branch resources and/or Region/BU level resources while sharing/learning and implementing region relevant best practices Manage internal and external stakeholder relations and negotiate contracts. Ensure products and services comply with regulatory and quality standards. Ensure company standards and procedures are followed. Prepare and present monthly, quarterly, and annual statements, analyses, and reports of operations and finances. Ensure effective communication through the region Analyze data and put together strategic plans to help improve all areas of your region At least 60% travel to branches across region. Quarterly travel to Illinois Corporate location Complete other ad-hoc tasks as assigned Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Customer Focus Time Management Organization and Planning Problem Solving Teaching/Coaching Strategic Planning Team Player Analytical Judgement/Decision Making Negotiation Integrity Detail Oriented Leadership/Delegation Resourcefulness Talent Management Sales Management Accountability Profit Generation Ability Qualifications: Bachelor's degree in business administration, management, or a similar field. 10+ years of overall management and leadership experience. 5+ years of managing a field team of managers 5+ years of dealer/distributed business and experience in a field service industry is a plus Water Treatment or Field Service Industry experience required Experience in strategy deployment process in multi branch environment and utilizing structured problem solving/project management tools/processes is a plus Proficiency in Microsoft Office, with CRM systems, and project management tools. Excellent communication skills, both verbal and written. Excellent leadership and decision-making skills. Ability to multitask and work efficiently under pressure. Strong analytical and problem-solving skills. Sales and Profit Management skills Ability to build strong teams Set winning culture for the region Competitive and aggressive Comfortable traveling to locations to work with branch management to develop and better execute plans that will generate significantly improved results in a reasonable amount of time Target Salary Range: $185,000 - $235,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
    $185k-235k yearly 16d ago
  • Branch Manager I (Limerick)

    American Heritage Federal Credit Union 4.3company rating

    Branch manager job in Royersford, PA

    American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Branch Manager at our Limerick branch! This position guides branch office staff in providing quality service to members in the areas of account transactions, loan applications, new accounts, and solving problems within established policies and guidelines. Requirements Include: * Bachelor's degree in Business, Finance, or a related field or equivalent work experience. * Must have at least three years of branch management experience within a financial institution. * Must be willing to accept temporary or permanent reassignments and\/or be willing to provide coverage at other branch locations within the region. * Must obtain FICEP certification. * Advanced working knowledge of PC applications (Word, Excel, Meridian Link, uMonitor, PAT, MS Outlook, ADP and Symitar). * Professional, well-developed interpersonal skills necessary for supervising branch staff and servicing Credit Union members. * Must possess a confident leadership style that is firm and goal oriented, and yet, motivates, trains, and engages others in an enthusiastic manner. * Must be available branch operation hours of Monday through Thursday 8:30 a.m. to 5:00 p.m. Friday 8:30 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 2:00 p.m. Our commitment to your success is enhanced by our competitive rate commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous escalating company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees. EOE M\/F\/D\/V","
    $60k-74k yearly est. 20d ago
  • Part Time (30 Hours) Associate Banker, Easton Freemansburg Ave Branch, Easton, PA

    Jpmorgan Chase & Co 4.8company rating

    Branch manager job in Easton, PA

    JobID: 210693232 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.
    $29k-37k yearly est. Auto-Apply 11d ago
  • Private Client Banker - Sinking Spring Branch (New Build) - Sinking Spring, PA

    JPMC

    Branch manager job in Sinking Spring, PA

    You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs. As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. Job responsibilities Shares the value of Chase Private Client with clients that may be eligible Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week Adheres to policies, procedures, and regulatory banking requirements Required qualifications, capabilities, and skills Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role Compliance with Dodd Frank/Truth in Lending Act* High school degree, GED, or foreign equivalent Adherence to policies, procedures, and regulatory banking requirements Ability to work branch hours, including weekends and some evenings Preferred qualifications, capabilities, and skills Excellent communication skills College degree or military equivalent Experience cultivating relationships with affluent clients Strong team orientation with a commitment of long-term career with the firm Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Senior Branch Premier Banker- LP (SAFE)-PA-Fairgrounds Branch

    W.F. Young 3.5company rating

    Branch manager job in Reading, PA

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Branch Premier Banker (SAFE) in Consumer and Small Business Banking, as part of Branch Banking. Learn more about the career areas and business divisions at wellsfargojobs.com. Upon required licensing and SAFE registration, the Senior Branch Premier Banker LP (SAFE) employee will transition to the Senior Branch Premier Banker (SAFE) role. The following job profile is intended to provide a general sense of what Senior Branch Premier Bankers do; however, the day-to-day duties and responsibilities will differ from branch to branch and even banker to banker depending on several variables, including (but not limited to) years of experience, complement of clients serviced, banking services and options of various clients, and client needs. In this role you will: Employees who are not fully licensed at the time of hire will participate in the Branch Banking Licensed Banker licensing program as a Senior Branch Premier Banker LP (SAFE). This is a temporary position until employee has successfully completed licensing requirements. Upon successful completion, employees will transition to the Senior Branch Premier Banker (SAFE) role and perform the following duties: Proactively acquire new affluent consumer and small business customers, and deepen existing relationships, through outreach and pre-planned appointments Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols Escalate banking related issues or business risks that require an in-depth evaluation Advise customers on various aspects of recommended and available financial options and services Maintain deep knowledge and understanding of Wells Fargo's banking, credit and investment financial solutions and services Identify client needs and goals for business, mortgage, retirement, and investment services, then partner closely with peers in Business Banking Advisory Services, Mortgage and Wealth and Investment Management to best meet the previously identified needs and goals, consistent with clients' overall financial circumstances and goals Understand and manage risks in the business by adhering to policies, procedures and controls and ensuring compliance with applicable laws, rules, and regulations Collect information directly from customers regarding income, assets, investments, and credit; analyze information to develop customized plans identifying Wells Fargo's banking options and services that will best meet customers' financial needs and goals Build relationships with branch colleagues, affluent customers, and partners to acquire, deepen, and retain relationships, and to also help customers succeed financially Exercise independent judgement and discretion in managing client relationships through regular meetings to review financial condition and goals, provide advice regarding banking services and options to meet changing circumstances Be an active member of the branch team, including providing guidance to other branch employees on developing relationships and managing moderately complex to complex client needs This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the SAFE. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 4+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of experience building and maintaining effective relationships with customers and partners 3+ years of experience recommending products and services Desired Qualifications: Bilingual proficiency in Spanish/English, speaking and listening Financial services industry experience in one or a combination of the following: corporate, consumer, mortgage, investments, brokerage, or private banking Experience recommending financial services products and services Successfully completed FINRA Series 6 and 63 exams (or recognized FINRA equivalents) to qualify for immediate registration State Insurance license(s) 3+ years of experience in a licensed financial services position Customer service focus with experience handling complex transactions across multiple systems Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Excellent verbal, written, and interpersonal communication skills Knowledge and understanding of book of business processes to actively manage a group of Wells Fargo customers to meet their needs and grow the business Knowledge and understanding of Branch Banking compliance controls, risk management, and loss prevention Ability to follow policies, procedures, and regulations Ability to educate and connect customers to technology and share the value of self-service digital banking options Experience using strong business acumen to provide financial services consultation to small business customers Knowledge and understanding of financial services consumer lending products Ability to interact with integrity and professionalism with customers and employees High motivation with ability to successfully meet team objectives while maintaining individual performance Experience mentoring and peer-coaching others Job Expectations: Ability to work a schedule that may include most Saturdays Adherence to Wells Fargo sales practices risk management culture Current registration for FINRA Series 6 and Series 63 (or FINRA recognized equivalents) is required for this role or must be completed within a specified period. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite will be required For the following states where hired, FINRA Series 65 (or equivalent) will also be required to be completed within a specified period: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, MT, NC, ND, NE, NM, OR, SC, SD, TN, TX, UT, VA, WA, WI, and WY. The State of WY permits referral-only licensed bankers to receive the IAR registration without completing the Series 65/66 exam requirement. This list of states is subject to change and Series 65 (or equivalent) licensing requirement would be based on current state requirements during employment State Insurance license(s) are required for this role and must be completed within a specified period Licensing requirements and expected completion timeline determined by the number of licenses needed) will be communicated to the candidate upon offer acceptance Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance. This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness; however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Posting Location: 3050 N 5th St Hwy Reading, PA 19605 Posting End Date: 28 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $29k-34k yearly est. Auto-Apply 22d ago
  • Regional Manager

    Waterco of The Central States, Inc.

    Branch manager job in Brodheadsville, PA

    Job Description Description: Culligan is seeking an experienced Regional Manager to oversee our business operations and Store Branches in the Northeast South region. The Regional Manager is responsible for leading and managing daily operations through general managers to deliver best in class employee and customer facing metrics/experience and achieve business goals and maximize profitability. As Regional Manager your duties also include guiding/growing staff in your region, setting performance objectives, evaluating, ensuring regulatory and company standards are upheld, and optimizing operational/financial performance. To be successful as a Regional Manager, you should be able to set a vision/strategy for your region, lead/manage/grow other leaders/branch managers, have customer centric mindset, excellent problem-solving/decision-making and teaching/coaching skills to drive continuously improving operational performance and top and bottom-line results. Responsible for top and bottom-line growth strategy and results. Specific Job Function: Set multiyear vision/budget and tactical execution plan for the region, aligned with BU vision, supported by visibly managed KPIs through strong collaboration/sense of ownership with General Managers Adhere to and enforce all company safety guidelines Recruit, train, and support General Managers through talent management efforts. Evaluate and develop team members to ensure future needs of the business are met from a talent perspective with effective leaders in place and strong succession planning. Foster a team culture by empowering recognizing and motivating branch personnel focused on best-in-class employee experience Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction Support resolution of escalated customer issues, incident reports, and legal actions. Identify, design and lead major strategic initiatives for the region and provide strategic analysis to drive improved decision making. Work directly with the Leadership team and GMs on identifying and resolving significant business issues. Support/Collaborate with Sales team and General Managers to maximize all revenue streams for the region while developing and implementing business, marketing, and advertising plans. Drive operational efficiency and cost control measures to achieve business results including revenue and EBITDA targets for assigned region. Drive/oversee/coach problem solving and continuous improvement sessions with branch resources and/or Region/BU level resources while sharing/learning and implementing region relevant best practices Manage internal and external stakeholder relations and negotiate contracts. Ensure products and services comply with regulatory and quality standards. Ensure company standards and procedures are followed. Prepare and present monthly, quarterly, and annual statements, analyses, and reports of operations and finances. Ensure effective communication through the region Analyze data and put together strategic plans to help improve all areas of your region At least 60% travel to branches across region. Quarterly travel to Illinois Corporate location Complete other ad-hoc tasks as assigned Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Customer Focus Time Management Organization and Planning Problem Solving Teaching/Coaching Strategic Planning Team Player Analytical Judgement/Decision Making Negotiation Integrity Detail Oriented Leadership/Delegation Resourcefulness Talent Management Sales Management Accountability Profit Generation Ability Qualifications: Bachelor's degree in business administration, management, or a similar field. 10+ years of overall management and leadership experience. 5+ years of managing a field team of managers 5+ years of dealer/distributed business and experience in a field service industry is a plus Water Treatment or Field Service Industry experience required Experience in strategy deployment process in multi branch environment and utilizing structured problem solving/project management tools/processes is a plus Proficiency in Microsoft Office, with CRM systems, and project management tools. Excellent communication skills, both verbal and written. Excellent leadership and decision-making skills. Ability to multitask and work efficiently under pressure. Strong analytical and problem-solving skills. Sales and Profit Management skills Ability to build strong teams Set winning culture for the region Competitive and aggressive Comfortable traveling to locations to work with branch management to develop and better execute plans that will generate significantly improved results in a reasonable amount of time Target Salary Range: $185,000 - $235,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
    $185k-235k yearly 16d ago
  • Part Time (30 Hours) Associate Banker, Easton Branch, Easton, PA

    JPMC

    Branch manager job in Easton, PA

    We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Part Time (20 Hours) Associate Banker, (New Build) Phoenixville Branch, Phoenixville, PA

    Jpmorgan Chase 4.8company rating

    Branch manager job in Phoenixville, PA

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. **Job Responsibilities** + Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. + Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. + Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. + Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. + Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. **Required Qualifications, Capabilities, and Skills** + Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. + Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. + Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. + Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. + Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. + Ability to quickly and accurately learn products, services, and procedures. + Client service experience or comparable experience. + High school diploma or GED equivalent. **Preferred Qualifications, Capabilities, and Skills** + Strong desire and ability to influence, educate, and connect customers to technology solutions. + Cash handling experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $29k-36k yearly est. 26d ago

Learn more about branch manager jobs

How much does a branch manager earn in Lower Macungie, PA?

The average branch manager in Lower Macungie, PA earns between $42,000 and $94,000 annually. This compares to the national average branch manager range of $39,000 to $80,000.

Average branch manager salary in Lower Macungie, PA

$63,000

What are the biggest employers of Branch Managers in Lower Macungie, PA?

The biggest employers of Branch Managers in Lower Macungie, PA are:
  1. Management Recruiters International(MRI)
  2. Mariner Finance
  3. Schindler Elevator
  4. Terminix
  5. Community Savings Bank
  6. JPMC
  7. Rentokil Initial
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