Case manager jobs in Lake Mary, FL - 371 jobs

MISSION STATEMENT: To transform lives through love and service. SUMMARY: The Case Manager III will provide specialized case management to veterans recovering from chronic, severe and multiple problems such as substance abuse and/or mental illnesses and develops and implementing supportive services and programs to assist clients in achieving greater self-determination, self-sufficiency and permanent housing. ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time) Provide orientation to the facility, its rules and regulations included in its Living Agreement Assess the individual's strengths, needs, abilities and preferences to assist in the development of housing goals Design and carry out a Service Plan for each household Meet twice monthly to monitor progress daily and maintain accurate documentation of progress towards goals and services provided Schedule and help conduct monthly group sessions to discuss common or shared problems, concerns or issues Be knowledgeable of veterans' benefits and community resources to facilitate off-site referrals Organize on-site programs, classes, workshops and social activities, including: substance abuse meetings such as AA, NA, CA; presentations by employers, vocational school educators and others to assist with interview skills, resumes and job placement; informational talks by low-income housing program facilitators, money management experts and home maintenance professionals Enlist senior veteran clients, former veteran clients and members of veterans' associations to serve as peer mentors to encourage and guide new clients individually or in groups Develop and maintaining a six-month Aftercare Program for graduates, setting up a schedule for regular contacts to assure they are well-connected with community resources, are living in stable environments, maintaining clean and sober lives, have jobs or income and have successfully reentered society Develop an Outreach Program to solicit participation in the Center of Hope programs through visits to church groups, homeless shelters, substance abuse clinics, as well as local jails and the SVdP CARES Food Center Periodically inspect client rooms for cleanliness Monitor the evening meals Post information relative to job skills, housing, social events on the bulletin board Assign and monitor client chores and volunteer hours Organize and conduct client satisfaction surveys and perform other duties relative to the position including typing, filing, answering telephones, etc. Provide crisis intervention to address the immediate needs of the very low-income, chronic and non-chronic homeless veteran population Enforce program rules and procedures to ensure compliance Provide client access to services and community resources as needed Facilitate the move to transitional and/or permanent, independent housing, when appropriate Facilitate groups OTHER RESPONSIBILITIES: Complies with all applicable training requirements Complies with all company safety, personnel and operational policies and procedures Complies with work schedule to ensure effective operations of Agency programs Contributes positively as a member of a productive and cooperative team Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission Employee Benefits: Health Insurance Life insurance Dental Insurance Vision insurance Short- and Long Term Disability 120 hours of PTO accrued biweekly starting at day 1 of employment 13 Paid Holidays to include Employee's birthday and Date of Hire 403(b) with employer match up to 3% REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Able to speak, write and understand English Possess basic computer skills Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups Flexible work schedule including evenings, nights, weekends and holidays Ability to set appropriate limits, work under deadlines and multi-task Ability to organize, prioritize, self-motivate, and deliver results Excellent communication and listening skills Possess strong work ethics Successfully pass Law Enforcement background screening Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business Must have reliable transportation Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process Mission driven attitude supplemented with integrity and passion Adherence to the highest ethical standards, personally and professionally A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. ******************************** ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Possess basic knowledge of homelessness, severe and persistent mental illness and substance abuse Basic knowledge of resources in the community available for veteran population, especially services and programs offered by the VA Ability to form partnerships in the community and seek out community resources Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications) Bachelor's Degree in social work and/or experience (work, life or volunteer) in social services Veterans preferred GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors, and employees at all levels within the Agency. WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential. St. Vincent de Paul CARES is an Equal Opportunity Employer.

Case Manager - Youth Behavioral Health Job Type: Full-Time | Monday-Friday Pay: $50,000 - $55,000 based on experience Schedule: Primarily weekdays with flexibility for program needs About Youth Opportunity & Kissimmee Youth Academy Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Kissimmee Youth Academy in Kissimmee, Florida provides individualized mental health, substance abuse, and developmental disability treatment services using a trauma-informed approach. Youth participate in individual, family, and group therapy, life skills training, victim impact awareness, and restorative programming. The average length of stay is 9 to 12 months and is determined by each youth's progress in meeting treatment goals. Our program helps prepare youth for successful reintegration into their communities, promoting productive and prosocial lives. Benefits • Medical, dental, and vision insurance • 401(k) with up to 4% employer match with Immediate Vesting • Paid time off (PTO) and holidays - Earn 4 hours of PTO every pay period • Free RX delivery on most medications • Tuition reimbursement and professional development • Robust Employee Assistance Program • Supportive, mission-driven work environment About the Role As a Case Manager, you will work under the clinical supervision of a licensed mental health professional to deliver case management services for youth in care. You will coordinate treatment activities, facilitate communication between stakeholders, and help youth and families prepare for successful reintegration into their communities. Key Responsibilities • Provide case management services, including communication with youth, families, and Juvenile Probation Officers • Complete or coordinate required mental health and substance abuse assessments • Develop and update treatment plans, aftercare plans, performance summaries, and discharge summaries • Support data collection for post-release tracking and outcomes • Serve as liaison between the program, DJJ, families, and external agencies • Prepare families for visitation, home leave, aftercare, and group/family meetings • Connect youth and families to appropriate community resources • Participate in internal audits and reviews to ensure policy compliance Qualifications Required: • Bachelor's degree in counseling, social work, psychology, rehabilitation, or related human services field • Valid driver's license and ability to pass background checks • Emotionally and physically able to engage in youth activities and program duties Preferred: • Two years of experience working with youth with emotional or substance use challenges • Experience in juvenile justice, Medicaid-funded environments, or group facilitation • Familiarity with treatment planning, case documentation, and family engagement strategies Apply Today Make a difference with us. Apply through Indeed or visit ************************* Youth Opportunity is an Equal Opportunity Employer.

Lead Case Manager About Us: The Transition House is committed to serving veterans and their families by providing supportive services that promote stability, self-sufficiency, and long-term housing success. We are seeking a compassionate and experienced Lead Case Manager to oversee a team of case managers within the Supportive Services for Veteran Families (SSVF) program. The Lead Case Manager provides leadership, oversight, and guidance to a team delivering supportive services to veterans and their families. This role ensures compliance with VA guidelines, manages benefit access, coordinates housing placement, and tracks client progress toward self-sufficiency. The ideal candidate will be highly organized, skilled in documentation, and experienced in case management and team supervision. Key Responsibilities: Oversee and support a team of 4 Case Managers, reviewing client files before submission. Conduct monthly supervision and participate in performance evaluations. Facilitate staff meetings, document minutes, and ensure team compliance with program goals. Coordinate VA benefits access and integrate benefit plans into individual case plans. Manage and monitor client eligibility, applications, and progress toward housing stability. Submit monthly Temporary Financial Assistance (TFA) requests and maintain accurate budget and tracking records. Facilitate housing placements, including landlord coordination, inspections, and budget management. Maintain complete and confidential client documentation in HMIS and other required systems. Administer the HUD Self-Sufficiency Matrix at program entry, quarterly, and at exit. Attend required trainings and meetings; uphold safety and EEO standards. Minimum Qualifications A bachelor's degree in social work or a related field is required, or in nonprofit management, or a related field, or (10) ten years' experience in a program leadership position in a nonprofit setting; Master's degree preferred Extensive organized case management experience through written verification and verified documentation Intensive case management and experience with families experiencing homelessness with children are preferred, and clients with substance abuse and/or mental illness Working knowledge of the VA benefits system, including eligibility requirements, applications, appeals, VA file documentation, and bilingual is preferred Other Requirements Driver's license and dependable private vehicle for frequent travel from site to site with updates car insurance Strong interpersonal skills, effective judgment in interviewing clients, and coordinating services with community agencies. Processing all information in a confidential manner Good writing skills for program planning, reporting, and correspondence. Ability to use independent judgment, perform research, investigations, and inspections, and recommend solutions Ability to think and react calmly in emergency situations BENEFITS Life insurance Employee discount Referral program Flexible schedule Dental Insurance Vision insurance Paid time off Wellness Days Professional development assistance Health insurance Employee assistance program 401(k) and more... Culture At The Transition House, your mental health is our top priority! We understand that mental well-being is a complex and vital part of life, which is why we're committed to providing our employees with the highest quality of support. Our team works hard to create a culture of collaboration and balance between work and home life. We strive to provide our employees the same supportive hand that we give our clients -we believe that it's important to pour into yourself to be the best versions of ourselves and foster a vibrant team dynamic. Take the first step in prioritizing your own mental health; join our team today! AAP/EEO STATEMENT The Transition House is an Equal Opportunity Employer. Inspire does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.”

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Job Description This is a full-time, field position, remote when not traveling locally. The candidate must be located in the Orlando, FL area due to regular local travel for in-person patient appointments. $2500 Sign-on bonus $2500 Retention bonus paid after 1 year Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers' compensation case management training. Join our compassionate team and help make a positive difference in an injured person's life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will: * Demonstrate knowledge, skills, and competency in the application of case management standards of practice. * Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan. * Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational. * Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient. * Work with employers and physicians to modify job duties where practical to facilitate early return to work. * Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness. * Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively. * Complete other duties, such as attend injured worker's appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned. Qualifications * Education: Associates Degree or Bachelor's Degree in Nursing or related field. * Experience: 2+ years clinical practice preferred. Workers' compensation-related experience preferred. * Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills. * Certifications, Licenses, Registrations: * Active Registered Nurse (RN) license required. Must be in good standing. * URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC). * Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography. * Internet: Must have reliable internet. * Transportation: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography. Benefits We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $70,600 - $85,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #LI-VH1 #FCM Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers' Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager

Job Description MSW Hospital Case Manager Orlando, Florida Medical Social Worker (MSW) Case Manager provides patient-centered care for at-risk populations through comprehensive Care Coordination, Discharge Planning, and Transitions-of-Care Management. MSW Case Manager evaluates post-hospital needs, develops and implements care plans, and ensures safe, timely patient throughput. The hospital MSW addresses complex psychosocial needs, assists with social program eligibility, and connects patients to community resources. The MSW Case Manager collaborates daily with the interdisciplinary team, promotes patient safety and satisfaction, prevents readmissions, and educates staff. Qualifications: Masters in Social Work (MSW) experience in an Acute Hospital setting Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSW-A) per state requirement Knowledge of state and federal guidelines pertinent to Medical Case Management Responsibilities: Escalates issues barriers to appropriate level of Care Management leadership Actively participates in daily Multidisciplinary Rounds to review progression of care and discharge plan Proactively identifies patients who no longer meet medical necessity and escalates potential denials, documents avoidable days, and facilitates progression of care Collaborates with Utilization Management staff for collaboration on patient status changes and medical necessity discussions Ensure all patients on assigned unit(s) are moved timely and effectively to appropriate levels of care Ensures reassessment of discharge needs provided anytime a patient's condition changes and/or the circumstances impacting the provision of post-hospital care changes Serves as a resource to provide information and intervention related to treatment decisions, terminal illnesses and end-of-life issues Provides grief counseling and crisis intervention skills Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the Healthcare System Provides de-escalation services for patient/family as appropriate Provides Motivational Interview techniques for patients with substance use and addictive disorders Provides patient/family education, adjustment-to-illness counseling, grief counseling and crisis intervention Provides education to patients/families/caregivers regarding resource options and coping with diagnosis, treatment and prognosis Works in collaboration with hospital and community agencies to obtain needed services and resources for patients/families/caregivers Provides assessment and reporting interventions Provides consultation services for patients who may possibly lack decision making capacity Follows the guardianship (temporary/ permanent) policies and procedures and coordinates with Care Management leadership throughout the process Facilitates full team discussion including patient and family when ethical dilemmas arise Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization For our Case Management opportunities, feel free to forward a resume to Michelle Boeckmann at ************************ or visit our Case Management website at ****************************************************** If this opportunity is of interest or know someone that would have interest, please feel free to contact me at your earliest convenience. Michelle Boeckmann | President Case Management Recruitment Direct Dial ************ ************************ ********************************************* A member of the Sanford Rose Associates network of offices America's Best Professional Recruiting Firms | Forbes 2025 Top 10 U.S. Search Firm - Executive Search Review

Full-time Description Exalt Health is thrilled to announce the commencement of our recruitment process for the brand-new Exalt Health Rehabilitation Hospital in Wildwood, Florida! Exalt Health, an acute rehabilitation hospital, provides an intensive rehabilitation program, and admitted patients must be able to tolerate three hours of intense rehabilitation services per day. Focused on caring for patients with complex rehabilitative needs such as stroke, spinal cord injury, brain injury, head trauma, medically debilitation conditions, neurological disorders, cardio-pulmonary amputations, orthopedic injuries, and multiple major traumas. Position Summary In collaboration with the physician, the Case Manager provides individual program management for each patient to ensure the patient's progression through the continuum of care in a manner that achieves the desired clinical and financial outcomes. Monitors and manages clinical and financial coordination of treatment plans of assigned patients to ensure timely, cost-effective, individualized service delivery. Works with rehabilitation patients with various disabilities including, but not limited to: spinal cord injury, brain injury, cerebrovascular accident, amputation, neurologic disorders, orthopedic conditions, and arthritis. Essential Duties and Responsibilities Comprehensive Assessment: Conduct thorough psychosocial assessments for patients and their families, identifying needs, barriers to care, and support systems. Collaborative Care Planning: Participate in interdisciplinary team meetings to develop individualized care plans that address medical, functional, and psychosocial needs. Resource Navigation: Identify and connect patients and families to appropriate community resources, financial assistance programs, and post-discharge support services. Discharge Planning: Proactively initiate and coordinate comprehensive discharge plans, ensuring safe and timely transitions to the next level of care (home, skilled nursing facility, etc.). Insurance and Authorization Management: Work closely with insurance providers to obtain authorizations for treatment, provide updates on patient progress, and address any coverage-related issues. Advocacy and Support: Serve as a patient and family advocate, providing emotional support and guidance throughout the rehabilitation process. Documentation and Reporting: Maintain accurate and timely documentation in patient records, including assessments, care plans, progress notes, and discharge summaries. Requirements Knowledge, Skills, and Abilities Licenses or Certifications Current, unencumbered licenses are required based on educational training (i.e., RN, LMSW, LVN); a Certified Case Manager is preferred. Education, Training, and Experience A minimum of one to three years of healthcare and clinical experience in a hospital setting, preferably one year of medical rehabilitation experience. Skills and Abilities, Proficiency and Productivity Standards Respect patient rights and promote customer satisfaction. Organizes and prioritizes tasks and projects, accurately completing job responsibilities within the specified time constraints. Excellent attention to detail and accuracy. Analytical and problem-solving abilities. Ability to work under deadlines and handle multiple tasks. Speaks and communicates English effectively in verbal and written format; writes legibly. Reading and comprehension at the level necessary to perform job duties appropriately. Works cooperatively with co-workers and other hospital employees Functions proficiently in a Microsoft Windows environment (Outlook, Word, Excel, PowerPoint) Exalt Health is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

The Case Manager serves as the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes. This role will maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. The Case Manager may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. This role may specialize in specific subjects within the functional area. This position is required to be in office, and you will be required to travel to several intake centers in order to collaborate directly with clients, case management and leadership regarding program applications. Local travel may be required at times. Job Duties Provides excellent and consistent customer service and support to applicants, the client, constituents, and program team members Assists applicants with the completion and submission of their program applications, as needed Reviews submitted applications for completeness and ensures that the program has received all documentation and information needed to perform an eligibility review Reviews applicant vulnerability factors and assign appropriate priority status to their application Conducts an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete Ensures program applicants are continuously updated regarding the status of their program application Provides frequent, diligent, and professional communication Obtains a working knowledge of applicant needs and program eligibility criteria Understands program requirements and other key objectives Understands program processes from start to finish and communicates those processes clearly to applicants Gathers applicant documentation and uploads to program system of record Records all communications in the program system of record Other duties as required Supervisory Responsibilities: N/A Qualifications, Knowledge, Skills and Abilities Education: High School Diploma or GED, required Associate degree, preferred Experience: Two or more years' experience providing customer service and or clerical work, required Knowledge of creating tables and graphs in Microsoft Excel, required Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge, preferred Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects, preferred License/Certifications: Valid driver's license and good driving record, required Software: Proficient in the use of Microsoft Word, Excel, Outlook, required Proficient in the use of the internet, required Language: Bilingual in English / Spanish preferred Other Knowledge, Skills & Abilities: Ability to manage effectively with or without subordinates Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance Excellent written and verbal communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills Ability to quickly learn new software applications Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations Strong customer service skills and knowledge of customer service best practices Ability to maintain the confidentiality of program information

The case manager will be responsible for conducting patient calls as part of the Care Coordination Department. The Case Manager will work closely with the Directors of Care Coordination and other team members to efficiently and effectively execute initiatives created for enhanced patient care. The Case Manager must be highly detail-oriented and capable of communicating well with patients. Additionally, this position will need to communicate effectively with companies providing ancillary clinical services including but not limited to home health, physical therapy, hospice care, and rehabilitation. The position requires a sound understanding of ancillary clinical services and the importance of appropriate utilization of the same in-patient care. This position will work closely with the providers and their clinical team and other internal departments involved in patient care such as Home Health, Referrals, and DME. The position will manage the needs of the patients by assessing the social and financial realities of patient. The position will leverage many competencies such as: verbal communication, compassion, time management skills, analytical mindset, attention to detail, and a drive to be successful. Essential Functions: Leverage internal and external resources to map outpatient needs. Generally, coordinate and establish reliable cadence/communication with provider clinical team. Identify patients at high risk of admissions. Assess understanding and compliance of patients towards their medical management. Bring information together regarding social and financial determinants for the patient. Provide compassion and care for the patient and act as an extension of the provider's clinical team. Aid in the strategic management of patients. Work and coordinate with other Care Coordination team members for overlapping patients. Function as a point of contact for patients on behalf of the practice. Document interactions with patients within a workflow set up to track outcomes. Other duties as assigned. Knowledge, Skills, and Abilities: Compassion, composure, and patience. Excellent organizational skills Strategic orientation and ability to creatively problem-solve. Assertive, with the ability to work well as part of a team and under deadline pressure. Strong oral and written communication skills Proficiency in Word, Excel, and PowerPoint and Experience Outstanding communication and listening skills Ability to juggle multiple projects simultaneously with thoroughness and precision, to prioritize high-risk patients and time-sensitive patient needs. Competencies: Detail Oriented Teamwork Excellent verbal and writing ability. Interpersonal Skills Highly self-motivated Creative problem solver who can work independently. Self-Directed Training and Experience Minimum Education Required: A college degree or equivalent Minimum Work Experience: 2-5 years inpatient care settings Supervisor: Clinical Director of Care Coordination Position Location: Wildwood, Florida Supplementary Information: This description is based on management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and colleagues. But it does not purport to be an exhaustive list of all the elements of the job. Management reserves the right on a temporary or indefinite basis to meet production, scheduling, or staffing needs. Job Type: Full-time

MISSION: The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success. Coordinates Transition Services Training program activities for BAC participants to include goal planning, work assignments, progress reports, and communications to Individuals with Disabilities (IWD) to allow them the opportunity to grow and learn within the work environment. Schedules day-to-day work activities/lessons to provide optimum efficiency and productivity. Work is performed independently under limited supervision with moderate latitude in the use of initiative and independent judgment. Position typically requires processing and interpreting of more complex, less clearly defined issues. EXAMPLES OF ESSENTIAL FUNCTIONS: The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need. * Conduct comprehensive assessments of participants by gathering information through interviews, observations, and record reviews. This includes conducting intake assessments for new participants to identify their needs, strengths, and challenges, which will help determine suitable services and required ratios * Provide orientation sessions/tours for new participants to explain available services, program policies, and procedures, ensuring they understand their rights and responsibilities. * Provide various transition services to participants based on area of assignment and in accordance with the transition team plan. * Assist with program planning and implementation activities; monitor and evaluate effectiveness; suggest improvements as needed. * Maintain accurate documentation on individual participant objectives and progress towards goals; submit documentation to program administrators and other authorized recipients as scheduled. * Serve as a liaison between participants and family/community members to ensure accurate and timely relay of information. * Collaborate with transition services instructors to develop training methods and monitor participant goals. * Through observation of participant behaviors, develop and implement corrective measures to ensure safety and emotional well-being, and resolve participant complaints and concerns, communicating any issues with appropriate parties in a timely manner. * Plan, coordinate, and execute special events as needed, providing supervisory support to participants and/or families during events. * Utilize internal and external case management software to document participant interactions, track progress, manage case files, and ensure compliance with regulatory standards. * Respond to emergencies and provide behavioral strategies, including safety planning and referrals to appropriate services. * Work collaboratively with other professionals, including healthcare providers, WSCs, and community organizations, to ensure best services for participants. * Perform personal care tasks, including assistance with basic personal hygiene, grooming, toileting, feeding, transitioning, and ambulation. * Provide departmental assistance as needed (e.g., staff coverage, lunch supervision). * Coordinate and attend meetings as required to discuss participant progress and program effectiveness. * Stay current with best practices, legal regulations, and ethical standards through continuous professional development and training. * Work with management on special projects and assist in training new Transition Services Coordinators. * Transports program participants to and from training sites or offsite tour locations as required. * Assist with monthly billing and attendance processes. Supervisory Responsibility: None MINIMUM QUALIFICATIONS: * Associates Degree in related field. * Four or more years of experience in education and/or working with individuals with disabilities (IWD). * An equivalent combination of education, certification, training, and/or experience may satisfy the above requirements. * Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements. * Must have, or obtain within the first 90 days, first aid, cardiopulmonary resuscitation (CPR), and automated external defibrillator (AED) certifications and eight hours of continuing competence units (CCUs) as specified by the Agency for Persons with Disabilities (APD). * May be required to have or obtain additional formal industry certification(s) based on area of assignment. * Must have a valid Drivers License, have a clean driving record (verified by Motor Vehicle Report screening) and reliable transportation. * Must be able to pass a pre-employment drug screening. PREFERRED QUALIFICATIONS: * Experience working with IWD. * Experienced in Behavioral Management. In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully. KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge of the principles, practices, techniques and professional standards in the field of habilitation services for individuals with disabilities (IWD). * Knowledge of community organizations and social service programs. * Knowledge of principles and procedures for employee support services. * Knowledge of the Health Insurance Portability and Accountability Act (HIPAA). * Ability to operate a computer using Microsoft Office suite and applicable department/organization specific software. * Ability to handle confidential employment information with tact and discretion. * Ability to read, analyze, and interpret program related laws and regulations and establish necessary work processes and procedures. * Ability to manage multiple priorities to ensure that deadlines are met. * Ability to use critical thinking skills to arrive at solutions and suggest improvements to processes. * Ability to establish and maintain effective and collaborative working relationships with those contacted in the course of work. * Ability to drive a 10 person van. * Ability to regularly attend work and arrive punctually for designated work schedule. * Ability to communicate effectively orally and in writing. TRAVEL: No Travel is expected for this position. WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE): None PHYSICAL REQUIREMENTS: Depending on the functional area of assignment, tasks involve the routine performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 40 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling. These requirements can be done with or without reasonable accommodation. ENVIRONMENTAL REQUIREMENTS: Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, heat, cold, rain, fumes). General, incidental outdoor exposure may occur infrequently. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Availability: Full Time Salary: Starting at $21.45 per/hr. Benefits: * Medical insurance is offered. * Free Dental and Vision insurance for employees. * Paid holidays, vacation, sick, and personal days. * Additional programs include company paid term life and AD&D insurance, short and long-term disability coverage. * Full-time employees are eligible to participate in the 401k plan on the first of the month following their date of hire. Employer match is 50% of the first 8% contributed by employee. * Supplemental voluntary life and AD&D insurance is available. * Additional Supplemental benefits are available including Accident, Critical Illness and Hospital. * Employee Assistance Program. * Tuition reimbursement. * Eligible for performance bonus plans. * Eligible for 401k Profit-Sharing program. Accepting applications until positions filled Applications may be completed through our website:

Job Description MISSION: The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success. Coordinates Transition Services Training program activities for BAC participants to include goal planning, work assignments, progress reports, and communications to Individuals with Disabilities (IWD) to allow them the opportunity to grow and learn within the work environment. Schedules day-to-day work activities/lessons to provide optimum efficiency and productivity. Work is performed independently under limited supervision with moderate latitude in the use of initiative and independent judgment. Position typically requires processing and interpreting of more complex, less clearly defined issues. EXAMPLES OF ESSENTIAL FUNCTIONS: The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need. Conduct comprehensive assessments of participants by gathering information through interviews, observations, and record reviews. This includes conducting intake assessments for new participants to identify their needs, strengths, and challenges, which will help determine suitable services and required ratios Provide orientation sessions/tours for new participants to explain available services, program policies, and procedures, ensuring they understand their rights and responsibilities. Provide various transition services to participants based on area of assignment and in accordance with the transition team plan. Assist with program planning and implementation activities; monitor and evaluate effectiveness; suggest improvements as needed. Maintain accurate documentation on individual participant objectives and progress towards goals; submit documentation to program administrators and other authorized recipients as scheduled. Serve as a liaison between participants and family/community members to ensure accurate and timely relay of information. Collaborate with transition services instructors to develop training methods and monitor participant goals. Through observation of participant behaviors, develop and implement corrective measures to ensure safety and emotional well-being, and resolve participant complaints and concerns, communicating any issues with appropriate parties in a timely manner. Plan, coordinate, and execute special events as needed, providing supervisory support to participants and/or families during events. Utilize internal and external case management software to document participant interactions, track progress, manage case files, and ensure compliance with regulatory standards. Respond to emergencies and provide behavioral strategies, including safety planning and referrals to appropriate services. Work collaboratively with other professionals, including healthcare providers, WSCs, and community organizations, to ensure best services for participants. Perform personal care tasks, including assistance with basic personal hygiene, grooming, toileting, feeding, transitioning, and ambulation. Provide departmental assistance as needed (e.g., staff coverage, lunch supervision). Coordinate and attend meetings as required to discuss participant progress and program effectiveness. Stay current with best practices, legal regulations, and ethical standards through continuous professional development and training. Work with management on special projects and assist in training new Transition Services Coordinators. Transports program participants to and from training sites or offsite tour locations as required. Assist with monthly billing and attendance processes. Supervisory Responsibility: None MINIMUM QUALIFICATIONS: Associate's Degree in related field. Four or more years of experience in education and/or working with individuals with disabilities (IWD). An equivalent combination of education, certification, training, and/or experience may satisfy the above requirements. Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements. Must have, or obtain within the first 90 days, first aid, cardiopulmonary resuscitation (CPR), and automated external defibrillator (AED) certifications and eight hours of continuing competence units (CCU's) as specified by the Agency for Persons with Disabilities (APD). May be required to have or obtain additional formal industry certification(s) based on area of assignment. Must have a valid Driver's License, have a clean driving record (verified by Motor Vehicle Report screening) and reliable transportation. Must be able to pass a pre-employment drug screening. PREFERRED QUALIFICATIONS: Experience working with IWD. Experienced in Behavioral Management. In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the principles, practices, techniques and professional standards in the field of habilitation services for individuals with disabilities (IWD). Knowledge of community organizations and social service programs. Knowledge of principles and procedures for employee support services. Knowledge of the Health Insurance Portability and Accountability Act (HIPAA). Ability to operate a computer using Microsoft Office suite and applicable department/organization specific software. Ability to handle confidential employment information with tact and discretion. Ability to read, analyze, and interpret program related laws and regulations and establish necessary work processes and procedures. Ability to manage multiple priorities to ensure that deadlines are met. Ability to use critical thinking skills to arrive at solutions and suggest improvements to processes. Ability to establish and maintain effective and collaborative working relationships with those contacted in the course of work. Ability to drive a 10 person van. Ability to regularly attend work and arrive punctually for designated work schedule. Ability to communicate effectively orally and in writing. TRAVEL: No Travel is expected for this position. WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE): None PHYSICAL REQUIREMENTS: Depending on the functional area of assignment, tasks involve the routine performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 40 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling. These requirements can be done with or without reasonable accommodation. ENVIRONMENTAL REQUIREMENTS: Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, heat, cold, rain, fumes). General, incidental outdoor exposure may occur infrequently. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Availability: Full Time Salary : Starting at $21.45 per/hr. Benefits: Medical insurance is offered. Free Dental and Vision insurance for employees. Paid holidays, vacation, sick, and personal days. Additional programs include company paid term life and AD&D insurance, short and long-term disability coverage. Full-time employees are eligible to participate in the 401k plan on the first of the month following their date of hire. Employer match is 50% of the first 8% contributed by employee. Supplemental voluntary life and AD&D insurance is available. Additional Supplemental benefits are available including Accident, Critical Illness and Hospital. Employee Assistance Program. Tuition reimbursement. Eligible for performance bonus plans. Eligible for 401k Profit-Sharing program. Accepting applications until positions filled… Applications may be completed through our website: ********************** *A completed application is required*: BAC Providing innovative services for individuals with disabilities to achieve personal success! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are a Drug-Free Workplace.

Case Manager Level IV Location: Daytona Beach, FL Salary Range: $52,500.00+ DOE Exempt/Non-Exempt: Salary Exempt Employment Type: Full Time Department: Case Management / Operations To identify and assess child and family needs and evaluate, coordinate and ensure necessary services are provided; provide in-home services to clients; assist and counsel individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing needed information. PRINCIPAL DUTIES AND RESPONSIBILITIES Case Manager Level 4 - Criteria/Special functions • Ability to lead and facilitate staff meetings • Will provide mentoring for Level 2 and 3 Case Managers • Will act as Unit Supervisor in his/her absence or during a vacancy • Will have successfully demonstrated the ability to critique and provide corrective feedback to other staff for Judicial Reviews and Case Plans • Will be able to attend staffings for reunification/unsupervised visits • Will act as team leader for special projects as requested ESSENTIAL FUNCTIONS: • Provide case management services (information, plan referrals and linkages). • Develop and maintain case records and service documentation according to contract and Community Partnership for Children standards (family assessments, case plans, chrons, JRSSR's, etc.). • Consistently document case activities in FSFN within 24 hours of the event. • Complete all required court reports and submit within established deadlines. • Testify in court as necessary. • Monitor quality of care by conducting face-to-face home/residential visits of the child every 30 days. • Coordinate services with other professionals and paraprofessionals. • Conduct community outreach as needed. • Provide and/or arrange for transportation of clients to appointments, community agencies, etc., as needed. • Conduct monthly face-to-face visits with parents of children in Out of Home Care (OHC) to discuss case plan progress. • Provide and/or refer families to services, understand and use information from service providers, psychological reports and psychosocial evaluations. • Conduct child safety assessments. • Serve as on-call case manager after hours as assigned and determine and respond to immediate risk and needs of child. • Arrange for emergency placement for children at risk. • Explain rights and responsibilities to children and family members. • Provide/coordinate support to foster homes and relative/non-relative placements. • Provide post placement planning and services. • Participate in the quality improvement. This list of essential functions is not intended to be exhaustive. Community Partnership for Children reserves the right to revise this as needed to comply with actual job requirements. EXPERIENCE/PERFORMANCE REQUIREMENTS (Knowledge, skills and abilities): • Excellent assessment skills and intervention strategies • Ability to identify environmental stressors • Ability to observe and report accurately on the functioning of individuals and families • Ability to handle confidential information appropriately • Strong verbal and written communication skills • Knowledge and respect of socio-cultural characteristics of service population • Ability to make home visits and to travel • Ability to set appropriate limits and boundaries with clients • Knowledge of community resources • Ability to work flexible hours as required • Knowledge of professional ethics relating to child protection and counseling • Skill in employing family-centered practice • Ability to use and proficiency in computer software applications • Ability to act decisively when necessary to protect clients • Will demonstrate ability to initiate and carry out teamwork functions. • Will have attained full credentials from the Florida Certification Board. • Will have successfully demonstrated the ability to use creative thinking to solve complex problems. • Two years case management experience, preferred • No written counseling statements within the last 2 years, preferred. • Willing to provide mentoring to level 2 and 3 CM's with a positive team approach attitude • Must attend SFE (Supervising for Excellence) Training within one year of position start date, preferred. EDUCATION REQUIREMENTS: • Bachelors degree from an accredited college or university in human services related field and attainment Child Welfare Credentials LICENSES AND CERTIFICATIONS • Possess a current Background Clearance Screening Letter as required by DCF; and successfully complete the background screening requirements for Community Partnership for Children. • If local travel is required, a Valid Florida driver's license and documentation of current automobile insurance, with $100,000/$300,000 bodily injury liability limit, is required PHYSICAL DEMANDS AND WORK ENVIRONMENT Employee will work in an office/clerical environment. The employee will work predominantly seated with recurrent need to walk, stand, and bend from the waist. Occasional light lifting, stooping, and climbing may be required. Occasional local travel. GENERAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. This job description should not be construed to constitute contractual obligations of any kind or a contract of employment between Community Partnership for Children and any employee. Employment at Community Partnership for Children is “at-will” and either party can terminate the employment relationship at any time, with or without just cause.

Now Hiring: Supportive Housing Case Manager Pay: Starting at $19.23/hr. or $40,000.00 annualized. (More for relative experience and education above what is required.) Job Type: Full-Time / Non-Exempt Do you believe everyone deserves a safe place to call home? Join IMPOWER and help young adults experiencing homelessness build brighter futures through housing, support, and services. As a Supportive Housing Case Manager, you'll be the go-to partner for up to 15-22 youth in our Rapid Rehousing & Permanent Supportive Housing programs. What You'll Do Walk alongside young adults as they navigate housing and life goals. Use Housing First, Trauma-Informed Care & Motivational Interviewing to guide your work. Partner with youth to complete required assessments as part of program procedures. Assist with housing placements, move-ins, and landlord, utilities and other provider relationships. Provide strength-based, flexible, and hands-on support (yes, sometimes literally helping with move-in boxes!). Develop housing stability plans based on identified goals related to obtaining or maintaining housing, income, or other service needs. Conduct bi-monthly home visits and weekly communication with participants to review progress, coordinate services, assist with goals or divert any crisis. Keep up with case notes and program requirements in our HMIS system with accurate and detailed case notes. Connect youth with community resources for jobs, training, education, mental health, substance misuse treatment and more. What You'll Bring Associate's degree in social services (bachelor's preferred). Two years of case management experience (bonus points if you've worked with youth). Valid FL driver's license, auto insurance, a satisfactory Motor Vehicle Report Pass a Level II background and pre-employment drug screen. A passion for helping young people create stability and independence. We've Got You Covered - Benefits That Work for You: Health Insurance Options - includes a preloaded benefit card to help cover out-of-pocket expenses. Dental & Vision Insurance - because your smile and sight matter. 401(k) Retirement Plan - plan for your future with confidence. Generous PTO & Sick Time - take the time you need to recharge. Robust Employee Assistance Program (EAP) - mental health, legal, financial & more all digital or in person. Employer-Paid Life & AD&D Insurance - extra peace of mind at no cost to you. Supplemental Coverage including: Life Insurance Short-Term & Long-Term Disability Critical Illness (with cancer protection) Accident Insurance Ready to help some young adults improve their lives? Apply today and let's move the mission forward one home at time. IMPOWER is an Equal Opportunity Employer. IMPOWER celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or veteran status. If you require a reasonable accommodation to apply for a position or participate in the interview process, please contact Human Resources at ***********************. Salary Description $19.23/hr., $40,000 annualized

Job Description ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro

Job Scope: Case Managers facilitate integrated client carein the areas of living, learning, working and socialization by assessing client needs, evaluating treatment options, creating service plans, coordinating care, linking to services, and reviewing case progress to promote safety and well-being. They work closely with multidisciplinary team members such as physicians, APRNs, nurses, mental health and other health care professionals, as well as family and friends of clients to ensure clients are supported and can achieve the best outcomes. Case managers coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered. Case Managers assist clients with improving their overall functioning through identification of strengths, weaknesses, abilities and preferences in order to attain future goals. Essential Job Functions: * Completes assessments and service plans that assist clients in developing goals and addressing areas of need, and reviews the assessments and service plans according to program guidelines. * Completes authorizations and reauthorizations as required by program guidelines. * Participates in client treatment planning and case review with other client care providers. * Documents service activity in SMA's EMR, and ensures the medical record is up to date, accurate, and meets all documentation standards in accordance with program requirements. * Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered. * Executes linkages identified on the service plan and monitor progress of service delivery according to program guidelines. * Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health and substance use services. * Assists clients with identifying financial assistance options for medications and other medical needs. * Assists clients with developing natural resources and making contact with social support networks. * Helps clients make informed decisions by acting as their advocate regarding their clinical status and treatment options. * Communicates clients' progress by conducting/attending interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; and identifying treatment influences. * Provides limited crisis intervention under appropriate supervision. * Reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority. * Facilitates access to and/or coordinates transportation for clients in order to execute linkages identified on the service plan. * Attends court hearings as required by program guidelines. * Maintains an awareness of proper safety procedures and guidelines and applies these in performing daily activities and tasks. * Provides administrative support and performs general office duties such as answering the phone, communicating with internal and external customers, and cleaning as required by program. * Adheres to professional standards as outlined by protocols, rules and regulations. * Additional duties may be required as per specific program guidelines. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High School Diploma required.Bachelor's Degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or other related human services field preferred; a minimum of one year of full time or equivalent experience working with the target population preferred. A Bachelor's Degree from an accredited university or college in a discipline other than previously noted will be considered if the candidate has three years of full time or equivalent experience working with the target population. Preference will be given to those who are certified as Targeted Case Managers. Additional education and/or experience may be required as per specific program guidelines. Certification as a Targeted Case Manager may be required within six months of hire depending on program guidelines. Knowledge/Skills/and Abilities: * Skill in time and organizational management; ability to complete work under strict time lines, while maintaining flexibility to assist with client issues/concerns. * Ability to quickly assess situations and use sound judgment in diffusing potentially risky situations; ability to identify services needed by clients during the rehabilitation process. * Ability to follow both oral and written instructions and complete tasks as instructed. * Ability to express oneself clearly and concisely both orally and in writing. * Ability to prepare clear and concise written reports. * Ability to communicate clearly with clients to develop a supportive and trusting relationship. * Ability to establish and maintain effective working relationships with co-workers, medical and clinical professionals, educational systems, court systems, and the general public. * Knowledge of community resources. * Knowledge concerning current information in the area of mental illness and substance abuse and treatment and related behavioral problems specific to the age and population served. * Knowledge of managed care environment and different payer sources. * Knowledge of Agency for Persons with Disabilities requirements. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application:This class specification is intended to identify the class and illustrate the kinds of duties that may be assigned to its incumbents. It should not be interpreted as describing all of the duties whose performance may ever be required of such an employee or be used to limit the nature and extent of assignments such individuals may be given.

Farah & Farah is a client-focused personal injury law firm that has been serving communities throughout Florida and Georgia for over 40 years. We are dedicated to providing exceptional legal representation and compassionate client care. Our team operates with integrity, professionalism, and a deep commitment to justice for the injured. The Workers' Compensation Case Specialist is responsible for managing the day-to-day handling of workers' compensation cases from intake through settlement. This role involves working closely with clients, medical providers, attorneys, and insurance adjusters to ensure all case elements are organized and progress smoothly. The ideal candidate is detail-oriented, highly organized, and committed to delivering excellent client service. Key Responsibilities: Manage a caseload of workers' compensation claims under the supervision of an attorney Serve as the primary point of contact for clients, providing updates and answering case-related questions Collect, review, and organize medical records, employment information, and other case documentation Monitor case timelines and ensure all deadlines are met Communicate with insurance companies, healthcare providers, and opposing counsel as needed Prepare and submit required documentation to the Division of Workers' Compensation Assist with preparing demand packages and settlement documentation Maintain accurate and up-to-date information in the case management software Collaborate with legal assistants and other team members to ensure seamless case progression Qualifications: 2+ years of experience in workers' compensation or personal injury law preferred Strong knowledge of Florida workers' compensation laws and procedures Excellent communication and organizational skills Ability to manage multiple tasks and prioritize effectively Proficiency with legal case management software High level of attention to detail and professionalism Bilingual (English/Spanish) is a plus Benefits: Competitive compensation Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Opportunities for advancement within a growing firm Supportive and collaborative team environment Schedule: Full-time, 8-hour shifts Monday to Friday Onsite in a professional office setting Equal Opportunity Statement: At Farah & Farah, we believe in creating an inclusive workplace where everyone feels valued. We are an equal opportunity employer and prohibit discrimination and harassment of any kind, ensuring a respectful environment for all. E-Verify: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm your authorization to work in the U.S. If E-Verify cannot confirm your authorization, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to begin resolving the issue before any action can be taken against you, including termination of your employment. Employers may only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $104,000.00 - $171,700.00 Target Openings 1 What Is the Opportunity? Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. This role is eligible for a sign on bonus up to $20,000. What Will You Do? * Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations. Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. * Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. * Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. * Maintain comprehensive and accurate records of all claim activities, communications, and decisions. * Prepare and present detailed reports on claim status, trends and outcomes to senior management. * Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. * Apply litigation management strategies through the selection of counsel and evaluation. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. * Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations. * Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. * Able to make independent decisions on most assigned cases without involvement of management. * Thorough understanding of business line products, policy language, exclusions, and ISO forms. * Demonstrated ability of strategic claims handling practices. * Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. * Familiarity with industry regulations and legal requirements specific to General Liability insurance. * Ability to work independently and manage multiple high-value claims simultaneously. What is a Must Have? * High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Case Manager Youth Behavioral Health Job Type: Full-Time | MondayFriday Pay: $50,000 $55,000 based on experience Schedule: Primarily weekdays with flexibility for program needs About Youth Opportunity & Kissimmee Youth Academy Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth.Kissimmee Youth Academy in Kissimmee, Floridaprovides individualized mental health, substance abuse, and developmental disability treatment services using a trauma-informed approach. Youth participate in individual, family, and group therapy, life skills training, victim impact awareness, and restorative programming. The average length of stay is 9 to 12 months and is determined by each youths progress in meeting treatment goals. Our program helps prepare youth for successful reintegration into their communities, promoting productive and prosocial lives. Benefits Medical, dental, and vision insurance 401(k) with up to 4% employer match with Immediate Vesting Paid time off (PTO) and holidays Earn 4 hours of PTO every pay period Free RX delivery on most medications Tuition reimbursement and professional development Robust Employee Assistance Program Supportive, mission-driven work environment About the Role As a Case Manager, you will work under the clinical supervision of a licensed mental health professional to deliver case management services for youth in care. You will coordinate treatment activities, facilitate communication between stakeholders, and help youth and families prepare for successful reintegration into their communities. Key Responsibilities Provide case management services, including communication with youth, families, and Juvenile Probation Officers Complete or coordinate required mental health and substance abuse assessments Develop and update treatment plans, aftercare plans, performance summaries, and discharge summaries Support data collection for post-release tracking and outcomes Serve as liaison between the program, DJJ, families, and external agencies Prepare families for visitation, home leave, aftercare, and group/family meetings Connect youth and families to appropriate community resources Participate in internal audits and reviews to ensure policy compliance Qualifications Required: Bachelors degree in counseling, social work, psychology, rehabilitation, or related human services field Valid drivers license and ability to pass background checks Emotionally and physically able to engage in youth activities and program duties Preferred: Two years of experience working with youth with emotional or substance use challenges Experience in juvenile justice, Medicaid-funded environments, or group facilitation Familiarity with treatment planning, case documentation, and family engagement strategies Apply Today Make a difference with us. Apply through Indeed or visit ************************* Youth Opportunity is an Equal Opportunity Employer.

Job Description MSW Hospital Case Manager Apopka, Florida Medical Social Worker (MSW) Case Manager provides patient-centered care for at-risk populations through comprehensive Care Coordination, Discharge Planning, and Transitions-of-Care Management. MSW Case Manager evaluates post-hospital needs, develops and implements care plans, and ensures safe, timely patient throughput. The hospital MSW addresses complex psychosocial needs, assists with social program eligibility, and connects patients to community resources. The MSW Case Manager collaborates daily with the interdisciplinary team, promotes patient safety and satisfaction, prevents readmissions, and educates staff. Qualifications: Masters in Social Work (MSW) experience in an Acute Hospital setting Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSW-A) per state requirement Knowledge of state and federal guidelines pertinent to Medical Case Management Responsibilities: Escalates issues barriers to appropriate level of Care Management leadership Actively participates in daily Multidisciplinary Rounds to review progression of care and discharge plan Proactively identifies patients who no longer meet medical necessity and escalates potential denials, documents avoidable days, and facilitates progression of care Collaborates with Utilization Management staff for collaboration on patient status changes and medical necessity discussions Ensure all patients on assigned unit(s) are moved timely and effectively to appropriate levels of care Ensures reassessment of discharge needs provided anytime a patient's condition changes and/or the circumstances impacting the provision of post-hospital care changes Serves as a resource to provide information and intervention related to treatment decisions, terminal illnesses and end-of-life issues Provides grief counseling and crisis intervention skills Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the Healthcare System Provides de-escalation services for patient/family as appropriate Provides Motivational Interview techniques for patients with substance use and addictive disorders Provides patient/family education, adjustment-to-illness counseling, grief counseling and crisis intervention Provides education to patients/families/caregivers regarding resource options and coping with diagnosis, treatment and prognosis Works in collaboration with hospital and community agencies to obtain needed services and resources for patients/families/caregivers Provides assessment and reporting interventions Provides consultation services for patients who may possibly lack decision making capacity Follows the guardianship (temporary/ permanent) policies and procedures and coordinates with Care Management leadership throughout the process Facilitates full team discussion including patient and family when ethical dilemmas arise Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization For our Case Management opportunities, feel free to forward a resume to Michelle Boeckmann at ************************ or visit our Case Management website at ****************************************************** If this opportunity is of interest or know someone that would have interest, please feel free to contact me at your earliest convenience. Michelle Boeckmann | President Case Management Recruitment Direct Dial ************ ************************ ********************************************* A member of the Sanford Rose Associates network of offices America's Best Professional Recruiting Firms | Forbes 2025 Top 10 U.S. Search Firm - Executive Search Review

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $104,000.00 - $171,700.00 **Target Openings** 1 **What Is the Opportunity?** Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. This role is eligible for a sign on bonus up to $20,000. **What Will You Do?** + Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations.Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. + Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. + Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. + Maintain comprehensive and accurate records of all claim activities, communications, and decisions. + Prepare and present detailed reports on claim status, trends and outcomes to senior management. + Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. + Apply litigation management strategies through the selection of counsel and evaluation. + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. + Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. **What Will Our Ideal Candidate Have?** + Bachelor's Degree. + Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations. + Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. + Able to make independent decisions on most assigned cases without involvement of management. + Thorough understanding of business line products, policy language, exclusions, and ISO forms. + Demonstrated ability of strategic claims handling practices. + Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. + Familiarity with industry regulations and legal requirements specific to General Liability insurance. + Ability to work independently and manage multiple high-value claims simultaneously. **What is a Must Have?** + High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .