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Case manager jobs in Wells Branch, TX

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  • BCBA

    Action Behavior Centers

    Case manager job in Belton, TX

    APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why ABC? 1. Our Patients: An intentional focus on small caseloads with a compassionate care approach. 2. Our Culture: ABC Core Values are more than just words on a wall. It's how we strive to live everyday. 3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others. Total Compensation Package from $84,500 to $119,000 annually. Opportunity to earn MORE based on center size, mentorship of RBT's and supervision of assigned trainees. Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company. *BCBA's become eligible for long-term ownership upon promotion to the Sr. BCBA role. All other roles eligible. Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you'll be rewarded for your impact without waiting months to qualify. Sign On Bonus: Up to $10,000 based on start date and location. Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master's in ABA and earn bonus pay for your guidance, oversight and impact! Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision. Relocation Packages available: To ease the expenses of your transition. 401(k) with Company Match: Boost your retirement potential and strengthen your financial future. Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional assessment related work from home days per year Schedule: Monday-Friday, daytime hours. Almost 30 days off in Year One: Including holidays, PTO, CEU days, and flex days-no guilt, just rest. Manageable Caseloads: You'll support up to 8 children, so you're set up to succeed without burning out. No Non-Compete Clauses: We believe great talent doesn't need restrictions Transparent and Expedited Career Growth & Leadership Tracks: Center Leadership: BCBA >Sr. BCBA>Assistant Clinical Director >Clinical Director>Sr. Clinical Director >Group Clinical Director>Regional Clinical Director Training & Development: Join Dr. Greg Hanley's Compassionate Care Team, mentor and train clinicians in evidence‑based ABA practice Research & Innovation: Collaborate with Dr. Linda LeBlanc at the Action Institute to advance treatment outcomes, transparency, equity, and clinical quality Clinical Guidance: Our BCBAs are guided by our Clinical Advisory Board and Compassionate Care Team, featuring industry leading clinicians such as: Dr. Charna Mintz, Dr. Greg Hanley, Dr. Linda LeBlanc, Dr. Patricia Wright, Dr. Dorothea Lerman, Dr. Malika Pritchett, Dr. Mahshid Ghaemmaghami, and Dr. Anthony Cammilleri Continuing Education: A minimum of 10+ free CEUs per year in-house, extra funds to attend additional training courses, and 2 paid days off to use for CEU events. Health Benefits: Best-in-class Medical, Dental, Vision, Flexible Savings Account and Health Savings Account options Family Support: Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that can equate to 8 weeks of paid paternity leave. Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off your student loans. Unique Perks: First Stop Virtual Health for you and up to 7 household members, CALM membership for you and your family, Door Dash Pass, MilkStork access to ship home breast milk while traveling, a SNOO smart sleeper for new parents, and more. Your Role Develop Treatment Plans that are clinically sound and engaging Supervise and Mentor RBTs to support consistent, high-quality care Collaborate with Families to set goals, track progress, and celebrate growth Deliver Evidence-Based Therapy in a supportive, play-focused environment ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. @Copyright 2025 #LI-Onsite
    $84.5k-119k yearly 3d ago
  • Board Certified Behavior Analyst (BCBA)

    Healthpro Pediatrics 4.1company rating

    Case manager job in Fort Hood, TX

    f you're looking for a new place for your career to thrive and continue your professional growth, I have just the thing for you! A great Board Certified Behavior Analyst (BCBA) opportunity for in-home services in the Fort Hood, TX area. The collaboration and support of our team along with the kiddos we serve are sure to bring success and fulfillment to your career journey. Bring your passion for pediatrics and ABA to the family of clinicians you've been searching for today! Position Details: Full-Time or Part-Time opportunities available until 6 pm! Compensation of $90,000-$100,000/year between base salary and monthly bonuses! $5K sign-on bonus! New grads encouraged to apply! Responsibilities: Administers, conducts, evaluates and supervises the implementation of behavioral assessment measures (e.g., VB-MAPP, Vineland) and functional assessment measures Develops individualized, evidence based, culturally sensitive goals and objectives for home, community, and center-based programs Designs behavior support plans based on functional assessment data Ensures appropriate behavior data collection systems are implemented such that quantifiable behavioral data is collected at regular intervals to allow for the continual evaluation of behavior plans and the achievement of individualized data driven goals and objectives Trains and supports behavior therapists on the proper implementation of educational and clinical behavior programs and plans, data collection systems, etc. in the home, community, and center Conducts regular parent training and consultation, per prescribed plan Completes re-assessments and writes reports per insurance guidelines Participates in regular clinical meetings Agrees to complete 28 (twenty-eight) hours of patient care time each work week. Completes documentation of services in a timely manner Qualified Behavior Analysts supervise RBTs Remains current regarding research and evidence-based practices Completes competency assessments for RBTs per HealthPro Pediatrics policy timelines Competently delivers services via telehealth, when necessary Maintains accurate and up to date "CAQH" profile and NPI Collaborates and coordinates care with other evidenced based disciplines, medical providers, educators Completes and maintains all mandatory in house trainings, including telehealth, within the corresponding organization policy timeline Completes accurate billing practices in the electronic practice management system Strictly adheres to Behavior Analyst Certification Board's "The Professional and Ethical Compliance Code for Behavior Analysts". Additional tasks, as assigned by supervisor. Qualifications: Required: Master's Degree or PhD in Applied behavior Analysis, education or other related field Required: CURRENT AND ACTIVE Board Certification as a Behavior Analyst by the Behavior Analyst Certification Board and licensure if applicable per state Required: Experience working with children ages 0-16 implementing ABA; experience implementing the principles of Applied Behavior Analysis; Educational, Speech, or Allied Health Services experience Required: 3-5 years working with children with developmental disability Preferred: Experience working with children ages 0-16 implementing ABA in a classroom or clinical setting; experience implementing the principles of Applied Behavior Analysis; Educational, Speech, or Allied Health Services experience We consider all qualified candidates for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Our employment decisions, including those related to hiring, promotion, and compensation, are made based on individual qualifications, performance, and organizational needs.
    $90k-100k yearly 3d ago
  • BCBA

    Action Behavior Centers

    Case manager job in Austin, TX

    APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why ABC? 1. Our Patients: An intentional focus on small caseloads with a compassionate care approach. 2. Our Culture: ABC Core Values are more than just words on a wall. It's how we strive to live everyday. 3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others. Total Compensation Package from $84,000 to $117,670 annually. Opportunity to earn MORE based on center size, mentorship of RBT's and supervision of assigned trainees. Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company. *BCBA's become eligible for long-term ownership upon promotion to the Sr. BCBA role. All other roles eligible. Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you'll be rewarded for your impact without waiting months to qualify. Sign On Bonus: Up to $10,000 based on start date and location. Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master's in ABA and earn bonus pay for your guidance, oversight and impact! Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision. Relocation Packages available: To ease the expenses of your transition. 401(k) with Company Match: Boost your retirement potential and strengthen your financial future. Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional assessment related work from home days per year Schedule: Monday-Friday, daytime hours. Almost 30 days off in Year One: Including holidays, PTO, CEU days, and flex days-no guilt, just rest. Manageable Caseloads: You'll support up to 8 children, so you're set up to succeed without burning out. No Non-Compete Clauses: We believe great talent doesn't need restrictions Transparent and Expedited Career Growth & Leadership Tracks: Center Leadership: BCBA >Sr. BCBA>Assistant Clinical Director >Clinical Director>Sr. Clinical Director >Group Clinical Director>Regional Clinical Director Training & Development: Join Dr. Greg Hanley's Compassionate Care Team, mentor and train clinicians in evidence‑based ABA practice Research & Innovation: Collaborate with Dr. Linda LeBlanc at the Action Institute to advance treatment outcomes, transparency, equity, and clinical quality Clinical Guidance: Our BCBAs are guided by our Clinical Advisory Board and Compassionate Care Team, featuring industry leading clinicians such as: Dr. Charna Mintz, Dr. Greg Hanley, Dr. Linda LeBlanc, Dr. Patricia Wright, Dr. Dorothea Lerman, Dr. Malika Pritchett, Dr. Mahshid Ghaemmaghami, and Dr. Anthony Cammilleri Continuing Education: A minimum of 10+ free CEUs per year in-house, extra funds to attend additional training courses, and 2 paid days off to use for CEU events. Health Benefits: Best-in-class Medical, Dental, Vision, Flexible Savings Account and Health Savings Account options Family Support: Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that can equate to 8 weeks of paid paternity leave. Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off your student loans. Unique Perks: First Stop Virtual Health for you and up to 7 household members, CALM membership for you and your family, Door Dash Pass, MilkStork access to ship home breast milk while traveling, a SNOO smart sleeper for new parents, and more. Your Role Develop Treatment Plans that are clinically sound and engaging Supervise and Mentor RBTs to support consistent, high-quality care Collaborate with Families to set goals, track progress, and celebrate growth Deliver Evidence-Based Therapy in a supportive, play-focused environment ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. @Copyright 2025 #LI-Onsite
    $84k-117.7k yearly 3d ago
  • AI Specialist, Identity and Access Management (IAM)

    Meta 4.8company rating

    Case manager job in Austin, TX

    Protecting Meta's data and workforce is an explicit top priority for the company. We are part of Security Foundations within the Cross-Meta Security team, dedicated to building and supporting the critical security components of our infrastructure.Our mission is to prevent security incidents for Meta and its users efficiently at scale.Our vision is to provide the best in class internal protection of user data and company resources by focusing on building robust and scalable identity, authentication, and access management infrastructure that addresses top risks.The TeamThe team is responsible for right-sizing access control across the company, and enforcing those access controls across all Meta services.The team is developing systems which can analyze patterns of access to company assets, make recommendations about appropriate access models, and automatically apply changes to access control at scale.The team also owns services and libraries that support authentication and authorization across Meta infrastructure. These services and libraries support roughly ~2.3B authentication events a second, and ~20B authorization checks a second. The services and libraries sit on critical paths for Messaging, GenAI, IG, WhatsApp, and most services running within Meta infrastructure.The RoleAI will change the way that we work, and how Access Management is done within Meta. This role will help bootstrap our overall ML team within the IAM space, and explore ways AI can help us right-size access throughout Meta. Areas of exploration include:* Access Recommendations: Building ML models that can intelligently recommend appropriate access levels based on role, team, project needs, and security requirements.* Access Review Assistance: Developing AI tools to help streamline and enhance the access review process, identifying anomalies and potential security risks.* Access Configuration Assistance: Creating intelligent systems to assist with configuring complex access patterns and permissions across Meta's infrastructure. **Required Skills:** AI Specialist, Identity and Access Management (IAM) Responsibilities: 1. Help advance the science and technology of intelligent machines 2. Work on research projects, strategies, and problems of moderate to high complexity and scope. Can identify and define both short and medium term objectives 3. Influence progress of relevant research communities by producing publications 4. Establish connections with cross-functional partners and contribute research with the goal of applying to Meta's product development 5. Lead and collaborate on research projects within a team 6. Design policies, processes, procedures, methods, tests, and/or components, from the ground up for end-to-end systems 7. Apply in-depth knowledge of how the machine learning system interacts with the other systems around it **Minimum Qualifications:** Minimum Qualifications: 8. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 9. Experience leading a team in solving modeling problems using AI/ML approaches 10. Experience in applying research to production problems 11. Experience communicating research for public audiences of peers 12. 12+ Years Experience in developing and debugging in Python, C/C++, or C# 13. Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment **Preferred Qualifications:** Preferred Qualifications: 14. 4+ years of experience as technical lead for a project of 4 or more individuals 15. Experience with interdisciplinary and/or cross-functional collaboration 16. Experience bringing machine learning-based products from research to production 17. Highly experience in analytical and problem-solving skills, including a basic understanding of data analysis techniques 18. Good grasp of SOX, SOC2, NIST, PCI, ISO, and other security regulations 19. Experience in the IAM (Identity and Access Management) domain in a cloud based infrastructure environment 20. Program and project management skills **Public Compensation:** $213,000/year to $293,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $213k-293k yearly 57d ago
  • Lead Intensive Case Manager

    Endeavors 4.1company rating

    Case manager job in Austin, TX

    Job Details TX Austin CHAP - Austin , TX Full-Time Masters Degree $70000.00 - $75000.00 Salary/year Less than 10% AnyDescription JOB PURPOSE: The Intensive Lead Case Manager will provide clinical oversight, leadership, and direct support in the delivery of intensive case management services to residents of Cady Lofts, a Permanent Supportive Housing (PSH) community serving individuals with histories of chronic homelessness, mental health challenges, substance use, and complex medical conditions. This role combines direct case management, clinical guidance, and team leadership to ensure high-quality, person-centered services aligned with trauma-informed care principles. Qualifications ESSENTIAL JOB RESPONSIBILITIES: Provide day-to-day leadership, support, and guidance to case managers, peer support staff, and interns. Conduct case consultations, clinical supervision, and ensure fidelity to evidence-based practices. Carry a small caseload of high-acuity residents requiring intensive support. Conduct psychosocial assessments, crisis intervention, and housing stabilization planning. Develop individualized care plans in collaboration with residents and their support teams. Ensure integration of behavioral health, physical health, and community-based supports. Provide Quality Assurance reviews of client files and ensure regulatory compliance with funding requirements. Lead weekly case conferencing meetings and contribute to program policy refinement. Advocate for and facilitate residents' access to community resources, housing assistance, healthcare, and benefits. Maintain strong collaborative relationships with community partners Prepare and submit monthly program reports; produce ad hoc reports as requested by Program Manager. Support training and mentorship of case management staff in trauma-informed care, harm reduction, and motivational interviewing. Document daily case notes as needed; maintain comprehensive client files. Other duties as assigned. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities." ESSENTIAL QUALIFICATIONS: EDUCATION: Master's degree in social work, Sociology, Psychology or related field preferred. EXPERIENCE: 3+ years of case management or clinical experience (PSH or homeless services preferred). Supervisory experience strongly preferred. Experience working with individuals with serious mental illness, trauma histories, substance use disorders, and/or chronic health conditions. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: LMSW, LBSW, LMFT preferred. Driver's License with clear record. VEHICLE: Must have daily use of a vehicle without prior notice. Travel within assigned geographic areas. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Cross-train into Program Manager position responsibilities. Must be available and willing to work nights, weekends, and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
    $70k-75k yearly 60d+ ago
  • Case manager

    Integrated Resources 4.5company rating

    Case manager job in Austin, TX

    Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Title: Case manager Location: Austin TX Duration: 3 months+(Possible Extension) Job Description: Responsible for provision of telephone-based consultation, counseling and informational services to members. Provides one-time or ongoing counseling and lifestyle management services, leveraging the outcomes tools in support of optimal care. Must hold a clinical license in their state. Additional Job Details: Provides telephone triage, crisis intervention and related services. Assesses member's immediate clinical needs and utilizes appropriate clinical tools to identify and provide services. Engages members and provides immediate support and assists with coping skills to address ongoing lifestyle management. Determines appropriate intervention, action steps in dealing with member's situational concerns including members in crisis. Provides telephone counseling to individuals with a variety of presenting issues including but not limited to mental, emotional, disorders, conditions, addictions, lifestyle management and work-life concerns. - Can consist of individual, joint or family sessions, - Can be stand alone or on-going sessions. Provides clinical services utilizing a variety of advanced clinical assessments, therapeutic interventions and/or models, which supports the level of care and engagement of members and are in alignment with the member's theory of change. Use appropriate and acceptable judgment, clinical theories, knowledge, methods, ethics, and professional use of self to restore or enhance social, psychosocial, or bio psychosocial functioning of members. License Required. Experience in facilitating client positive behavioral change. Strong computer & literacy skills. Bilingual applicants preferred Crisis intervention skills. Ability to establish and maintain a high level of customer trust and confidence. 1-3 years of EAP, BH or Social Services experience preferred. Experience in handling mental health and psychiatric issues, family situations. Feel free to forward the job to your friends or colleagues who might be available or interested for this position!!!! Additional Information Kind Regards Sumit Agarwal 732-902-2125
    $33k-44k yearly est. 6h ago
  • Community Case Manager

    Shalom Austin 3.5company rating

    Case manager job in Austin, TX

    Full-time Description If you want to be a part of a growing organization and make a difference in the community, come work for Shalom Austin! Compensation We'll pay you an annual salary of $48,000 to $52,000. About the Job Under the direction of the Case Management and Community Support Director, the Community Case Manager is responsible for providing basic needs services for clients. The Community Case Manager will deliver education, guidance, and appropriate referrals to empower clients to achieve financial and emotional well-being through a dignified and client-centered approach. As a member of the Case Management Team, the Community Case Manager will work in close collaboration with the other JFS Case Managers, Volunteer Manager, Shalom Austin Mobility staff, and Nurse-Patient Advocate, to ensure comprehensive, holistic, and well-coordinated care services are provided to each and every client. Furthermore, the Community Case Manager will contribute to JFS Inspired Aging programs through speaking engagements and informational handouts. Essential Functions and Responsibilities: Case Management & Financial Coaching Conduct thorough assessments of clients' financial knowledge and behaviors to identify barriers to financial stability. Develop individualized financial care plans with short- and long- term goals focused on budgeting, saving, debt management, and future planning. Provide ongoing coaching and accountability through regular client meetings. Offer specialized support for older adults, particularly those on fixed incomes or facing financial challenges. Basic Needs Support Evaluate and determine eligibility for financial assistance and other support services (e.g., food pantry, transportation, nurse-patient advocacy). Provide advocacy, service linkage, and referrals to external providers as needed. Assist clients in navigating federal and state benefit programs (e.g., Medicare, Medicaid/CHIP, Social Security, and affordable housing). Monitor and evaluate the effectiveness of referrals and services provided. Outreach and Engagement Establish and maintain referral networks with local care and service organizations. Refer clients to counseling and mental health services when appropriate. Collaborate with Shalom Austin staff and external partners to address client needs. Participate in staff meetings, trainings, and cross-functional initiatives. Build relationships with professionals in the Jewish community and broader Austin social services network. Support Shalom Austin "Inspired Aging" initiatives by leading workshops and creating educational materials on topics such as budgeting, fraud prevention, benefits navigation, and future planning. Assist the Volunteer Manager in training and coordinating volunteers to support unmet client needs. Coordinate and oversee ride scheduling for Shalom Austin Mobility, maintaining accurate records, communicating with drivers and clients, and ensuring smooth daily operations. Ability to work occasional evenings and Sundays for events or meetings. Documentation & Compliance Maintain accurate, timely, and comprehensive documentation in the electronic health records system. Ensure compliance with HIPAA and organizational policies. Participate in regular team meetings to review financial aid allocations and align client needs with available resources. Requirements Bachelor's degree in social work or related field Experience providing case management or related services including client needs assessment, goal setting, eligibility determination, navigating benefits and insurance applications, and providing or facilitating access to human services assistance. Excellent time management and written and verbal communication skills. Comfortable working independently and within a multi-disciplinary team. Preferred Qualifications Expertise in federal insurance programs and health care navigation, specifically for older adults. Knowledge and understanding of Austin social service environment, especially related to services for older adults, basic needs supports, financial literacy, and workforce supports. Work experience with the older adult demographic. 1-2 years of experience in nonprofit setting. Multiple, notable professional references. Cultural competence with Judaism or Jewish culture. Salary Description 48,000 to 52,000
    $48k-52k yearly 34d ago
  • Case Manager Full Time

    Scionhealth

    Case manager job in Round Rock, TX

    At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary Coordinates and facilitates the care of the patient population through effective collaboration and communication with the Interdisciplinary Care Transitions (ICT) team members. Follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with external review agencies. Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhances the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness through the integration of functions of case management, utilization review and management, and discharge planning. Essential Functions Care Coordination Coordinates clinical and/or psycho-social activities with the Interdisciplinary Team and Physicians. Monitors all areas of patients' stay for effective care coordination and efficient care facilitation Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care Appropriately refers high risk patients who would benefit from additional support Serves as a patient advocate Enhances a collaborative relationship to maximize the patient's and family's ability to make informed decisions Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post hospital needs Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals Coordinates with interdisciplinary care team, physicians, patients, families, post-acute providers, payors, and others in the planning of the patients' care throughout the care continuum Knowledge/Skills/Abilities/Expectations Knowledge of government and non-government payor practices, regulations, standards and reimbursement Knowledge of Medicare benefits and insurance processes and contracts Knowledge of accreditation standards and compliance requirements Ability to demonstrate critical thinking, appropriate prioritization and time management skills Basic computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software Excellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation/collaboration from hospital leadership, as well as physicians, payors and other external customers Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members Approximate percent of time required to travel, 0% Must read, write and speak fluent English Must have good and regular attendance Performs other related duties as assigned Education Graduate of an accredited program required for RN. BSN preferred; or MSW/BSW with licensure as required by state regulations Licenses/Certification Healthcare professional licensure required as Registered Nurse, or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations Certification in Case Management a plus Experience Two years of experience in a healthcare setting preferred Prefer prior experience in case management, utilization review, or discharge planning
    $31k-48k yearly est. Auto-Apply 60d+ ago
  • Career Case Manager

    Goodwill Industries of Central Texas 4.2company rating

    Case manager job in Austin, TX

    The Career Case Manager supports the basic needs and service coordination for Goodwill clients seeking assistance with education, job training, and employment related services. The Career Case Manager will work closely with clients in developing service plans including goals for training, education, and employment as well as providing continued programmatic follow-up supports post-placement. The Career Case Manager works closely with other Workforce Advancement professionals in coordinating services provided within and outside of Goodwill. Role and Responsibilities Maintain client caseloads by supporting client's development with respect to resume building, job applicants/job searching, interviewing and employment related soft skills. Maintain frequent contact with client in accordance with agency policy and procedures. Develop in partnership with clients, a strengths-based/solution-focused assessment and individualized career plan that identifies short and long term goals and resources that support clients on their path towards their education, training and employment goals. Track and document goal acquisitions and support clients in their transition to next steps according to their individual career plan. Apply extensive knowledge of regional labor market needs and trends which will support an evidence based carer path for clients. Coordinate with appropriate social services professionals in delivering services necessary to support clients in achieving employment stability. Intervene effectively and ethically in crisis situation, developing applicable interventions and follow-up plans to thoroughly address immediate and future needs while maintaining safety. Enroll clients in programs, obtain information and complete reports to meet/exceed all performance targets as required by Goodwill and other funding sources. Maintain complete and accurate records of all clients through ECM and other required client tracking databases. Strictly adhering to all data entry requirements set forth by Goodwill and other funding sources. Adhere to confidentiality protocols related to electronic and paper files and documents. Coordinate and work collaboratively with GCT Career Advancement Team to connect client with career advancement trainings and the Business Solutions team to connect client with employment opportunities. quality and integrity of Career Advancement Services in ECM. Pull reports as needed for department. Participate in and contribute to community collaborations and inter-agency discussions that further the Goodwill mission and clients' goals. Other duties as assigned. Additional Job Responsibilities for Outlying Career Case Manager Acts as Intake & Eligibility Specialist for the Outlying Career Center. Screen potential clients and provide an accurate and thorough intake based on individual career or educational goals. Effectively communicate programs and services provided at Goodwill Central Texas as well as connect clients/potential clients to community resources. Maintain adherence to scheduling protocols by being physically present at the career center during assigned shifts to assist walk-in clients; responsible for opening and closing the career center as scheduled. Manage and maintain positive working relationships with agency and staff at partner site locations. Work collaboratively with agency staff for the best interest of Goodwill participants and mission. Supervisory Responsibility This position does not have supervisory responsibilities Required Skills & Qualifications Bachelor's degree (or higher) in education, business, or a social services related field. Associate degree. Minimum of 1 year experience working with clients in employment counseling, placement, education, or human services can substitute for a four-year degree. Minimum of 1 year experience with socially disadvantaged individuals such as un-housed, ex-offenders, and low literacy, and individuals with disabilities. Knowledge of Goodwill services and of community resources and business networking preferred. Extensive experience with Microsoft Office (Word, Excel, PowerPoint, outlook), and other social media applications. Valid driver's license, proof of valid insurance and ability to travel on work related business to meet client location/service delivery needs. Knowledge of client assessment skills, community resources coordination, career planning principles, employability skills, and crisis intervention. Ability to conduct and/or translate training sessions bilingually preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.
    $34k-40k yearly est. Auto-Apply 30d ago
  • CSS Case Manager

    Foundation Communities Inc. 3.6company rating

    Case manager job in Austin, TX

    Job Description The Case Manager provides individualized support and advocacy to residents and community members participating in Foundation Communities programs, helping them build stability, self-sufficiency, and well-being. This role delivers trauma-informed, person-centered case management focused on connecting individuals and families to resources that address housing, employment, behavioral health, and family needs. The Case Manager works collaboratively with Foundation Communities programs to strengthen connections between housing, education, financial stability, and health initiatives. As a key member of the Community Support Services (CSS) team, this position partners with Clinical Specialists, Learning Center staff, and external organizations to ensure coordinated, holistic, and equitable support. Essential Job Functions • Manage a caseload of residents and community members identified as having significant psychosocial or behavioral needs. • Conduct strengths-based assessments to identify client needs, risks, and goals; develop and implement individualized service plans to promote housing stability and wellness. • Provide case management, advocacy, and referrals to both internal Foundation Communities programs and external community resources. • Employ crisis intervention, safety planning, and de-escalation techniques to support clients experiencing acute distress or behavioral health challenges. • Meet regularly with clients to monitor progress, adjust goals, and maintain engagement in supportive services. • Collaborate with property management, Clinical Specialists, Learning Center staff, and other CSS team members to ensure integrated, trauma-informed care. • Offer consultation and guidance to property and program staff on trauma-informed approaches, healthy boundaries, and de-escalation strategies. • Participate in outreach efforts, including resident events, health fairs, and community activities, to build trust and connect individuals with available supports. Written/Revision: November 2025 • Maintain accurate and timely documentation of client interactions, service plans, and outcomes in compliance with agency and professional standards. • Track and analyze service utilization and outcome data to evaluate effectiveness and identify trends. • Participate in case conferences, multidisciplinary team meetings, and professional development trainings to ensure consistent and coordinated service delivery. • Assist with resource development and community partnership coordination to expand the network of supports available to residents and community members. • Uphold Foundation Communities' commitment to equity, inclusion, and trauma-informed care in all aspects of service delivery. • Perform additional related duties assigned to support program and agency goals. Pay Rate: 60, 000 Minimum Qualifications • Bachelor's degree in Social Work, Human Services, Psychology, or a related field (Master's preferred). • Two (2)+ years of experience providing case management, advocacy, or supportive services. • Knowledge of community resources, public benefits, and social service systems. • Experience working within a trauma-informed, person-centered, and culturally responsive framework. • Strong communication, problem-solving, and organizational skills. • Ability to build trusting relationships with diverse residents and community members. Proficiency in maintaining accurate, timely documentation and managing multiple priorities. • Must be willing to work a flexible schedule, including occasional evenings or weekends, to meet program or community needs. • Must be able to travel or commute regularly to various Foundation Communities properties and locations as needed. Preferred Qualifications • Bilingual (English/Spanish) preferred. • Experience working in supportive housing or with residents facing homelessness, behavioral health challenges, or complex life circumstances. Written/Revision: November 2025 Physical Demands/Work Environment This position operates within multifamily housing communities that may present challenges related to housing instability, behavioral health needs, and socioeconomic stressors. The role requires flexibility, composure, and strong interpersonal skills to engage effectively with diverse populations in a dynamic environment that may occasionally involve crisis situations or residents with complex needs. Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity. Pay Information: range__$56K Annually___
    $56k yearly 1d ago
  • TJJD - Case Manager II-III-IV - Regulation Safety Unit Youth Liaison - (GID) - 52926

    Capps

    Case manager job in Giddings, TX

    TJJD - Case Manager II-III-IV - Regulation Safety Unit Youth Liaison - (GID) - 52926 (00052926) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Giddings Work Locations: Giddings 1027 PVT Road 2261 Giddings 78942 Job: Community and Social Service Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 5227 5228-5229 Salary Admin Plan: A Grade: 15 17, 19 Salary (Pay Basis): 4,768. 41 - 5,556. 62 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Sep 18, 2025, 4:34:14 PM Closing Date: Ongoing Description HOW TO APPLYComplete a State of Texas Application for Employment and the following additional forms (available at ************ tjjd. texas. gov/careers/):TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at ************** taleo. net/careersection/644/jobdetail. ftl?job=00052926&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). . Apply through Work-In-Texas at ************ workintexas. com/vosnet/loginintro. aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: ************ tjjd. texas. gov/careers/) and can be submitted via email to: hrjobsgiddings@tjjd. texas. gov. Apply via Email to hrjobsgiddings@tjjd. texas. gov. Send completed application, supplemental questions/forms, and copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). PLEASE NOTEYour job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITSState of Texas Benefits and Retirement Information can be found at ************ ers. texas. gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTIONPerforms moderately complex (journey-level) to advanced and/or supervisory (senior-level) coordination of care work in the Regulation Safety Unit (RSU) and promoting Texas Model regulation concepts. Reviews and processes RSU referrals for admission or release. Coordinates with coaches involved to determine proper action taken before youth is released from RSU. Performs discharge and release functions to ensure repair of violation or reason youth referred to RSU is communicated to receiving staff. Ensures due process is followed regarding admissions and releases. May be required to work in excess of 40 hours per workweek, different shift patterns, and be on-call. Career Ladder Promotion Opportunity: This position is in the approved TJJD career ladder for Case Managers. Case managers may be promoted based on meeting the established eligibility criteria per agency policy (PRS. 15. 08) until they reach the top level of the ladder. Placement on the career ladder is dependent upon experience and education. Progression to the highest pay level on the career ladder is dependent upon experience and performance. Pre-Service Training Academy Requirement: Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment. Levels of Work Performed by Career Ladder Level:Case Manager II: Performs moderately complex (journey-level) work under general supervision with moderate latitude for the use of initiative and independent judgment. Case Manager III: Performs highly complex (senior-level) work under limited supervision with considerable latitude for the use of initiative and independent judgment. Case Manager IV: Performs advanced and/or supervisory (senior-level) work under minimal supervision with extensive latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONSReviews and screens referrals to RSU and determines to either admit or release youth based on violation. Interviews youth and provides regulation techniques to youth while in RSU. Ensures youth receives due process regarding referral, admission and/or release from RSU. Coordinates with dorm staff regarding referral, admission, repair and release from RSU; and discusses and processes the needed repair for violation for the youth to return to the dorm. Reviews youth admitted to the RSU multiple times during a shift to assess regulation, needs, and ensures youth is provided services per policy. Utilizes advanced skills in Connecting, Correcting, and Empowering youth. Employs advanced skills in utilizing the Levels of Response effectively. Conducts and facilitates required Gang Intervention Groups and individual gang intervention counseling per Case Management Standards (CMS). Plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader. Participates in staff development, including the Agency approved treatment program, group facilitation, and Case Management Standards. Complies with policies, procedures, rules, and regulations. Prepares and maintains records, forms, and reports. Performs a variety of related duties not listed, to be determined and assigned as needed. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested timeframes. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Prepares and maintains records, forms, and reports. Reports any presence or perception of racial, ethnic, and/or gender disparities. Performs a variety of related duties not listed, to be determined and assigned as needed. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested timeframes. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Qualifications MINIMUM QUALIFICATIONSRequirements for Case Manager II - Pay Level One (1):Unrelated Bachelor's degree. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and One (1) year full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. Requirements for Case Manager III - Pay Level Two (2):Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field. No experience required. ORUnrelated Bachelor's degree, and Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and Three (3) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. Requirements for Case Manager III - Pay Level Three (3):Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field, and Two (2) years of full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORUnrelated Bachelor's degree, and Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and Five (5) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. Requirements for Case Manager IV - Pay Level Four (4):Master's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field. No experience required. ORBachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field, and Four (4) years full-time wage-earning experience consisting of any combination of the following: casework or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORUnrelated Bachelor's degree, and Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and Seven (7) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Eight (8) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. * Social Science degrees include: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice, Education (or education certification). Requirements - All Levels:· Must be at least 21 years of age. Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution. Any offer of employment is contingent upon acceptable results from the following mandatorypre-employment requirements:drug test; finger printing, criminal records check, and TB testing;Fitness-for-Duty Assessment which may include both physical and behavior evaluations. PHYSICAL DEMANDS AND WORKING CONDITIONS The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. AnalyzingAbility to communicate effectively, orally and in writing Ability to see Ability to hear (with or without aid) Ability to perform tactile discernment Identify colors Depth perception Operate motor equipment Lifting 45 lbs. & over Carrying 45 lbs. & over Restraining combative youth Climbing ladders Climbing stairs PullingPushingRepeated bending Reaching above shoulder WalkingStandingSittingCrawlingTwistingKneelingStoopingFinger/manual dexterity Dual simultaneous grasping KNOWLEDGE, SKILLS, & ABILITIES Knowledge of:Child development, particularly adolescent needs. Child care practices. Case management delivery systems. Case management principles, objectives, standards, and methods. Program policies and procedures. Skill in:Developing, implementing, and monitoring service and treatment plans. Acting quickly in emergencies. Working effectively with youth. And willingness to physically restrain youth in the appropriate manner. Maintaining written files and records. Maintaining order and discipline. Organizing workloads and setting priorities to carry out assigned tasks in a timely manner. Ability to: Assess youth's needs. Coordinate youth's services. Monitor program effectiveness. Communicate effectively, both orally and in writing. Provide guidance to others. Establish and maintain effective working relationships with others. Work in excess of 40 hours per workweek, different shift patterns, and be on-call. VETERANSIn order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Social Services MOS Codes. SPONSORSHIPCandidates must be eligible to work in the United States without requiring sponsorship. ADDITIONAL INFORMATIONIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (************** taleo. net/careersection/ex/jobsearch. ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. Thank you for considering employment with the Texas Juvenile Justice Department. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERThe Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.
    $31k-48k yearly est. Auto-Apply 17h ago
  • Case Manager - Addiction Recovery

    Communitycare Health Centers 4.0company rating

    Case manager job in Austin, TX

    The Addictions Recovery Case Manager is responsible for conducting intake and assessment for population struggling with substance and alcohol use disorders. This role will spend the majority of time working with patients seeking treatment through medications for opioid use disorder (buprenorphine, prescription medication), in a primary care setting. Treatment delivery model is through a collaborative, multidisciplinary team and from a harm reduction approach. The Addictions Recovery Case Manager will assess and assist with case management needs around substance use recovery, including basic needs, such as housing, and/or resources needed to obtain maximum benefits from all available resources. Responsibilities Essential Duties (at least 5 that are non‐negotiable duties and are absolutely pertinent to successfully completing the job withoutaccommodations):• Manage referrals to CommUnityCare Addiction Recovery services, including buprenorphine treatment. • Assess current needs of patients by conducting interviews with patients and/or family members, to assess and prioritize needs, both basic and recovery‐specific.• Provide resources, with active engagement in support to patient in reaching out and follow through.• Develop and implement individual treatment plans and provide team members with updates on progress and barriers• Maintain active knowledge of current recovery resources and programs with regards to funding, and insurance • Collect detailed information from multiple resources to problem‐solve complex, urgent patient issues• Advocate for clients in the community (i.e. court, housing facilities, rehab, etc.). • Determine healthcare coverage and aid in initial or maintaining enrollment in appropriate healthcare coverage. • Provide outreach and coordination of care among multiple local agencies and internal CommUnityCare Providers.• Assist patients with case management needs (i.e. medication access, patient transportation, medical beds, etc). • Provide brief crisis interventions as needed. • Participate/serve on planning committees for events developed and hosted by CommUnityCare and/or other service organizations, specifically related to SUD, such as ROSC, Austin Area Opioid Workgroup, etc.• Perform other duties as assigned. Primary Accountabilities:• Complete all direct and indirect care documentation in timely manner and ensure patient records are current and complete. • Attend daily patient care (unit) huddles and periodic informational (clinic) huddles, meetings, patient conferences, or planning sessions. These may be related to quality assurance, patient care and other related topics within the clinic. • Attend seminars and maintain all licensure and/or certification requirements for continuing education and best practices. • Participate in quality strategies to evaluate compliance with evidence‐based guidelines, standards and to identify opportunities to improve patient outcomes. • Ensure that all tasks provided and associated with patient care are completed in timely manner. Qualifications MINIMUM EDUCATION: * Bachelor's degree in social work or similar field; will consider Associate's degree with full LCDC license. MINIMUM EXPERIENCE: * Internship in a field related to social work, case management or counseling individuals. PREFERRED EXPERIENCE: * LCDC
    $29k-36k yearly est. Auto-Apply 41d ago
  • Case Manager (Access to Services- Reno)

    Communication Service for The Deaf, Inc. 3.4company rating

    Case manager job in Austin, TX

    Job DescriptionDescription: The Case Manager provides individualized support to adults through the Access to Services (ATS) Program, focusing on case management, advocacy, and long-term service retention. This role ensures that clients have sustained access to healthcare, housing, employment, and financial assistance by addressing barriers and fostering self-advocacy skills. Reporting to the Program Manager, the Case Manager works collaboratively with Program Coordinators, community agencies, and service providers to deliver culturally responsive, person-centered care. The position requires strong communication, problem-solving, and organizational skills, as well as the ability to navigate complex service systems with empathy and cultural humility. Case Management & Client Support · Conduct client intakes, need assessments, and service plan development to identify goals and barriers. · Provide individualized case management through regular check-ins and follow-up support. · Advocate for client eligibility and participation in healthcare, housing, financial assistance, and social service programs. · Deliver crisis intervention and immediate problem-solving to address urgent needs. · Coordinate transportation, childcare, and other logistical support to prevent service interruptions. · Collaborate with the Program Manager and Program Coordinators to ensure continuity of care and successful client outcomes. Self-Advocacy & Skills Building · Coach clients with self-advocacy, communication, and problem-solving strategies to strengthen independence. · Support clients in navigating community systems, agencies, and service provider networks. · Conduct service plan reviews and update goals and interventions based on progress and emerging needs. · Empower clients to build confidence and sustain engagement in services through education and skill development. Documentation & Data Tracking · Maintain accurate and confidential case records, documenting all client interactions and outcomes. · Track service utilization and progress toward individualized goals. · Analyze data to identify patterns and trends in service access, retention, and barriers. · Ensure compliance with funding, confidentiality, and organizational reporting requirements. · Prepare summaries and updates for quarterly and annual program reports. Community Engagement & Outreach · Build and maintain strong relationships with service providers, employers, and community agencies. · Collaborate with partner organizations to facilitate referrals and resolve service disruptions. · Represent the Access to Services Program at outreach events, community meetings, and trainings. · Advocate for improved access, inclusion, and service delivery within community systems. · Educate clients and community members about available programs, resources, and support networks. Compliance & Certification · Maintain required certifications and trainings (e.g., FERPA, HIPAA, Mandated Reporter) as directed by the Program Manager. · Follow organizational policies and funding requirements to ensure all services meet compliance standards. · Uphold confidentiality, ethical practices, and risk management procedures in all aspects of service delivery. · Report any compliance concerns or client safety issues promptly. · Perform other duties as assigned to support program operations and organizational goals. Requirements: To perform the essential functions of this position successfully, an individual should demonstrate the following competencies: · Strong case management, advocacy, and crisis intervention skills. · Knowledge of healthcare, housing, employment, and social service systems. · Ability to build trust and rapport with diverse clients, including Deaf, Hard of Hearing, DeafBlind, and Disabled adults. · Excellent interpersonal, written, and verbal communication skills. · High cultural competency and understanding of marginalized or underserved populations. · Proficiency in documentation, data tracking, and service reporting. · Strong organizational and problem-solving abilities. · Ability to communicate effectively in American Sign Language (ASL) preferred or willingness to develop ASL proficiency. · Commitment to CSD's values of equity, inclusion, empowerment, and community service. Qualifications · Bachelor's degree in Human Services, Social Work, Rehabilitation Counseling, or a related field; equivalent experience may be considered. · Minimum of two (2) years of experience in case management, client advocacy, or social services. · Experience working with Deaf, Hard of Hearing, or IDD populations strongly preferred. · Experience in community-based programs, healthcare navigation, or service coordination. · Valid driver's license and reliable transportation required. · Flexibility to work on occasional evenings or weekends for outreach or client needs.
    $30k-41k yearly est. 23d ago
  • Case Manager

    Community Action of Central Texas 3.2company rating

    Case manager job in Elgin, TX

    Job Vacancy #: 25-60 Program: Health Services Case Manager Status: Regular Full Time Schedule: Monday - Friday; 8AM-5PM Salary: $1,440.00/biweekly Reports To: Program Director Date Posted: October 28, 2025 Application Deadline: Open Until Filled MISSION Helping Central Texans improve economic self-reliance through a wide range of services and community partnerships. STRATEGIC FUNCTION To implement a comprehensive and innovative service system for all HIV clients who seek to enhance their quality of life. OPERATING PRINCIPLES Lifelong Learning : Seeks innovative opportunities to expand knowledge, skills, and experiences. Effective Communication : Provides well thought-out, concise, and timely oral and written information. Teamwork: Considers group effort more important than individual effort. High Personal Standards: Sets challenging goals and continuously seeks feedback and opportunities to improve performance. Flexibility: Accepts other viewpoints, shifts strategies if necessary, and adjusts to changing work priorities. Concern for Accuracy and Effectiveness: Considers how work impacts both short term and long-term operating efficiencies. Initiative: Is proactive rather than reactive. Courteous and Respectful: Ensures all business dealings and relationships are conducted fairly and honestly. DUTIES/RESPONSIBILITIES May include the following: Develop and maintain positive, open and productive team partnerships with clients and their families while maintaining professional boundaries. Relying upon the client's strengths, work with the client to assess needs and assure that all interventions promote client empowerment, self-sufficiency and self-advocacy. In partnership with client's, develop a realistic Plan of Care that includes short term and long-term goals and the appropriate strategies to achieve these goals. Update the Plan of Care with client's as outlined in the Case Management Procedures. Provide information and referrals for resources to client's and their families, assist client's and families in accessing these resources. Conduct routine follow-up home/hospital visits and telephone contact to monitor and update the Plan of Care as needed. Locate existing resources in rural communities including medical, counseling, financial, and legal to assist the client's and families in accessing these resources. Arrange transportation to medical and dental appointments for clients with the Transportation Aide. Provide transportation to medical and dental appointments for clients when necessary. When necessary and appropriate, transport medications for clients and adhere to the procedures for transporting medication. Promote awareness and sensitivity to the presence and needs of clients among rural social service agencies. Develop protocols to allow clients to access existing rural services without compromising privacy. Develop good working relationships with other hum service agencies and coordinate activities as appropriate. Must assure confidentiality of case records, referrals and information concerning clients and their families and friends. Maintain client files in an efficient, orderly and professional manner. Document all client contacts as outlined by DSHS. Adhere to the Social Work Code of Ethics. Be active in ongoing self and program assessment in order to participate in continuous improvement of your own skills and program enhancement. Report all suspected abuse, neglect, and exploitation of children, elderly and the disable to the Abuse Hotline at **************, your immediate supervisor, and to the Health Services Director. Participate in one fun raiser annually: The Hill Country Rise for AIDS. Submit original receipts and bills to the Coordinator of Case Management Services weekly. Meet regularly with the Coordinator of Case Management Services to seek support and ensure the quality of the work. Other duties as assigned. General Indicators: Submits time sheets accurately and on time to supervisor. Submits mileage accurately and on time to supervisor. Attends all staff and other meetings as assigned. Manages time effectively. Be a positive role model. Maintains confidentiality: records, client services, and staff. Adheres to agency's best practices related to time and leave. Dress is appropriate to work environment. Maintains professionalism. Maintains a safe, orderly and clean environment. Willing to work at alternative locations. All other duties as assigned. REQUIREMENT/QUALIFICATIONS Preferred: Bachelor's Degree in Social Work, counseling, Health and Human Services, or Social Services Two years' or more Case Management experience Ability to communicate in English and Spanish Required: High School Diploma or GED One-year experience working in a social service setting Physical Requirements: Be able to lift 25 pounds Other Requirements: Daily access to transportation Valid Texas Driver's License - Class C Vehicle Insurance (personal injury and liability) Must be at least 18 years old Criminal Background Check required for all agency staff before hire <>·
    $1.4k biweekly 50d ago
  • Case Manager

    Lone Star Circle of Care 4.3company rating

    Case manager job in Austin, TX

    Job Description We are seeking a Case Manager who is passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Case Manager serves as liaison and coordinates care for patients with biopsychosocial needs in the context of medical, emotional and/or behavioral problems. Assess for such needs at the individual level, as well as facilitating and tracking successful referral to resources. Participates in population-based Care Management supporting the integration of primary and mental health care to treat the whole patient. This position requires travel to various LSCC facilities as needed. If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you! A Day in the Life of a Case Manager may look like this: Assist clients and/or families in identifying and accessing community resources to alleviate social, environmental, and/or economic problems impacting health care needs. Deliver case management, care coordination, and crisis intervention services to individuals and families, within the scope of practice. Manage and track all aspects of the patient referral process, ensuring compliance with organizational policies and timelines. Educate families on the implications of their medical condition and its impact on lifestyle. Serve as a liaison and/or coordinates care between the client's providers, other treatment providers, community groups, and social service agencies. Maintain accurate and up-to-date referral information, and initiate referrals as appropriate. Refer clients and/or their families to community resources (programs, agencies, other providers, etc.) to assist in alleviating social, environmental, and economic problems affecting health care needs. Update and maintain resources and contact points for providers as needed. Adhere to patient care standards in alignment with LSCC health education and information guidelines. Demonstrate a thorough understanding of national patient safety initiatives by consistently following all LSCC safety protocols and procedures. Participate in data collection, focus groups, TJC, PCMH, and other quality improvement initiatives. Maintain accountability for ongoing professional development and for sharing knowledge with others. Responsible for knowledge of and compliance with all LSCC policies and procedures. We ask our Case Manager to possess a minimum of: Bachelor's degree in Social Work from an accredited college or university OR Minimum two (2) years of experience as a case manager with a CCM (Certification in Case Management) in a community-based and/or medical setting with an understanding of behavioral health prevention science. Basic Life Support (BLS) certification from the American Heart Association or American Red Cross The following experience/skills are preferred: Master's degree in Social Work Experience in substance abuse screening, use, and/or treatment Experience with screening, brief intervention, and referral to treatment (SBIRT) Experience with motivational interviewing (MI) and smoking cessation services Experience working in behavioral health and/or human services Proficiency with Electronic Medical Record (EMR) system, as well as computer and web-based interfaces Bilingual English/Spanish language skills Key Success Factors Some key factors that will make an individual successful in this role: The ability to problem solve Organizational skills Attention to detail Team player personality Time management Benefits LSCC offers a competitive benefits package, including: Competitive salary; Medical, Dental, and Vision insurance; LSCC paid Life insurance; LSCC paid Short-Term and Long-Term Disability insurance; Paid Time Off; and 403b Employee Retirement Plan
    $34k-42k yearly est. 29d ago
  • Case Manager

    Texas A&M International University 4.0company rating

    Case manager job in Austin, TX

    Job Title Case Manager Agency Texas A&M International University Department Office of Student Affairs Proposed Minimum Salary $3,659.09 monthly Job Type Staff Job Description The Program Manager (Case Manager) reports directly to the Director of Student Affairs (DSA) and serves as the co-chair of the Behavioral Assessment and Intervention Team (BAIT) and the Student-Parent Liaison. The case manager works to offer a supportive, personalized response when difficulties arise and to foster student development. In addition, the case manager is responsible for case management and works closely with the DSA to address and coordinate the needs of students who have health, psychological, economic, family relationships, and/or social adjustment-related problems through a variety of interventions, referrals and follow up services. Provides consultation to faculty, staff, academic departments, and parents, when appropriate, to minimize academic disruptions and help resolve problems affecting students in distress. The case manager also works closely with the Student Conduct Officers to address concerning behaviors that may also be a wellness concern. The person in this position is responsible for developing partnerships across campus and with local agencies and organizations in the community to provide and connect students and resources and services and may also assist with divisional efforts to actively engage students and promote their overall connection to the university community. Essential Duties and Responsibilities * Plans, organizes, directs and manages day-to-day activities, developing and implementing procedures for the administration of the program. * Assists in developing strategic plans and goals to support the program. * Assists with the development and production of materials designed for the program. * Develops and conduct programs including leadership training, conferences, seminars and workshops. * Supervises program support staff and student assistants. * Assists with yearly budgetary and contract processes. Prepares vouchers, purchase orders and requisition and coordinate with accounting personnel and other support staff. * Researches, develops and writes white papers, grant applications and prepares presentations. Maintains and develops communications between partners by attending meetings and conference calls. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities * Provide case management and lead coordinated responses to students experiencing crisis or complex personal, social, or mental health concerns by co-chairing the BAIT team, facilitating risk assessments, and ensuring appropriate safety and support measures. Serve as the primary point of contact for campus members reporting student distress, coordinating interventions, referrals, and follow-up with campus and community resources to promote student well-being and successful outcome. * Monitor and track students in distress to ensure progress and follow-up, maintaining detailed, timely, and confidential records of all BAIT and student-parent cases. Facilitate collaboration among students, faculty, families, and community partners to promote student well-being and support those facing extenuating circumstances. * Utilize university software and database systems to access, record, and maintain accurate and up-to-date case documentation in accordance with institutional policies and procedures. * Maintain and update BAIT materials, website, and community resource lists. Design and deliver educational training and support programs for faculty, staff, and students, including awareness and prevention initiatives related to student well-being, crisis response, and parenting-student support. Collect, analyze, and report BAIT and student-parent case data to assess departmental needs, identify trends and gaps, and inform financial and programmatic resource planning. * Collaborates with campus partners including Student Counseling Services, Residence Life, University Police, Disability Services, Office of Student Financial Aid, Office of the Registrar, Health Services, Academic Affairs and other campus constituents in coordinating referrals and services. Minimum Requirements * Education - Bachelor's degree in (Higher Education, Student Personnel Administration, Psychology, Social Work, Counseling or related field). * Experience - Five years of related experience. * An equivalent combination of education and experience may be considered. Preferred Qualifications * Master's degree in Counseling, Psychology, Student Affairs/Higher Education Administration or closely related field. * One (1) year of experience in mental health case management or referral. * An equivalent combination of education and experience may be considered. Knowledge and Abilities Knowledge of: * Word processing, spreadsheet, and database applications. Ability to: * Multitask and work cooperatively with others. * Present information clearly and concisely. * Work with sensitive information and maintain confidentiality. * Excellent written communication, analytical, interpersonal, and organizational skills. Preferred Knowledge and Abilities Knowledge of: * Case management database systems (e.g., Maxient, Symplicity) and in mediation/conflict resolution for complex interpersonal situations. * Mental health conditions, treatments, and factors affecting individuals, with experience applying Trauma-Informed Care principles in higher education. * College/university case management, crisis intervention, and supporting students while maintaining HIPAA and FERPA compliance. * Skilled in collaboration with mental and physical health providers, community agencies, and campus stakeholders. Ability to: * Work cooperatively with others within a multidisciplinary team environment; evidence of effective collaborative relationships with students, faculty and/or staff. * Maintain confidentiality bases on relevant laws, policies and/or procedures. Licensing / Professional Certification - None Physical Requirements - None The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position may supervise employees. Other Requirements * Work beyond normal office hours and/or work on weekends. * Position requires on campus, face-to-face interactions. * Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $43,909.08/annually INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: * Resume * Cover Letter * 3 -5 professional references and their full contact information * Unofficial transcripts (if applicable) All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $43.9k yearly Auto-Apply 36d ago
  • Bilingual Sales Advocate

    Mobilelink USA

    Case manager job in Cedar Park, TX

    Job Details Cedar Park, TX Full-Time/Part-Time $25000.00 - $50000.00 Base+Commission/year Store SalesDescription Mobilelink-Bilingual Sales Advocate With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today! Why Join the Mobilelink Family? Unlimited earning potential Unlimited growth potential PTO after 90 days. Dental Insurance Health insurance Vision insurance Company-paid Life Insurance Role Responsibilities: Provide extraordinary customer service by being compassionate towards and understanding their needs. Build value by offering tailored and thoughtful solutions to fit each person, family, or business. Represent our Company and the Cricket brand with the utmost professionalism and courtesy. Assist our leaders with store operations and duties. Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment). As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth. Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown. #CB Qualifications Job Qualifications: Must be fluent in two or more languages. This specific position requires English and Spanish. Clear communication skills- Attitude and technical aptitude. Commitment to exemplary customer service, honesty, and integrity A background in retail sales is helpful, but not required. At least 18 years old and legally able to work in the United States without restrictions. Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays. Strong Social Media presence preferred. Must have reliable transportation to the location. Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed. Ability to operate a personal computer. Adhere to the Team Color policy while maintaining a neat and professional appearance. Working Conditions: Ability to lift up to 10 pounds. Ability to bend, squat, and stretch for purposes of inventory and stocking. Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation). Ability to work in a fast-paced environment. Ability to follow instructions to completion. Problem solves under pressure.
    $33k-51k yearly est. 60d+ ago
  • Advocate-Phone

    National Domestic Violence Hotline 3.9company rating

    Case manager job in Austin, TX

    Full-time Description Since 1996, The National Domestic Violence Hotline has answered the call to support and shift power back to those affected by relationship abuse. As the only national provider available 24/7/365 via call, chat, and text, we are committed to shining a light on domestic violence by advocating for survivors, offering hope in moments of crisis, and promoting healthy relationships for all. From our confidential crisis hotline to our unprecedented data on domestic violence and prevention programs like love is respect, The Hotline is active at every level, working toward a future where all relationships are positive, healthy, and free from violence. Our Mission We answer the call to support and shift power back to those affected by relationship abuse About the Role As an Advocate, you will be at the heart of our mission, responding to incoming calls from survivors, supporters, service providers, and the public. You'll provide anonymous and confidential services, including: Offering compassionate emotional support to those in crisis. Sharing vital information and resources to empower callers. Exploring options to enhance safety and restore power to those affected by abuse. Connecting individuals with the tools and referrals they need to build lives free from violence. Why Join Us? Impactful Work: Every day, you'll have the opportunity to create real change in the lives of individuals and families. Mission-Driven Culture: Be part of a supportive, collaborative team committed to building a future where all relationships are healthy. Professional Growth: Gain valuable experience and training in crisis intervention, advocacy, and trauma-informed care. Be Part of the Change At The National Domestic Violence Hotline, your work will not only support individuals but also contribute to the larger movement to end relationship abuse and create healthy, violence-free communities.. This is a remote position, to be eligible you must live in Austin, Texas. Essential Duties & Responsibilities Provide advocacy services on The Hotline's Crisis Intervention Model, including safety assessment, education, and referrals to contacts as appropriate. Utilize critical thinking and strategic questioning skills to assess and appropriately respond to contacts. Consistently and accurately collect and record required caller information into the database system. Actively maintain a basic understanding of the dynamics of intimate partner violence and healthy relationships. Respond with compassion and awareness to people of various backgrounds. Communicate with integrity with all members of The Hotline staff and contacts. Utilize resilience strategies to deal with stressful situations, and to navigate contact crisis situations. Comply with The Hotline's confidentiality policy and respect the confidentiality of all. Attend required meetings and training, including, but not limited to, team meetings and all staff meetings. Adhere to the assigned schedule, which requires availability during inclement weather and assigned holidays to ensure 24/7 hotline coverage. Be accountable and dependable, as it pertains to at-home work responsibilities, and in-person activities as needed. Requirements Education & Experience Required High school diploma or equivalent. A minimum of one year of continuous work experience in customer service, social services, call center, or related work. Experience with computers is required. Proficiency in Microsoft Windows, Office 365 and Zoom Meetings. Knowledge, Skills, & Abilities Working knowledge of intimate partner violence and healthy relationships. Demonstrated ability to respond with empathy and compassion to victims in crisis situations. Excellent verbal and written communication skills Team-oriented, respectful, and approachable to contribute toward building strong working relationships. Preferred Qualifications Bilingual in English and Spanish Other Requirements/Working Conditions This role is a remote position based in Austin, TX. Must have a dedicated, secure workspace that is free from distractions, with sufficient surface area to accommodate a monitor, laptop, keyboard, and mouse for proper equipment setup and maintenance. The workspace should ensure minimal to no background noise, maintaining a professional and confidential environment., separate from home-life responsibilities, such as childcare, roommate interactions, pet care, etc. Must maintain a stable internet connection with at least 10 MBPS download and 2 MBPS upload speeds. Must maintain standards of confidentiality related to agency information. Prolonged sitting or standing using keyboard, phone, and computer Training Information The Hotline will provide 3 weeks of remote training via Zoom. Training is mandatory for this position. Attendance is required every day, and you must remain on camera throughout the sessions. Time off cannot be approved during the training period. Dates: Our training is from Monday, February 2nd through Friday, February 20th 2026. Training will be in-person on the first day, Monday February 2nd. Schedule: Monday through Friday from 9:30 am - 6:00 pm (Central Time) Available Shifts: Advocates work 40 hours a week - All shifts are Tuesday through Saturday. 5:45 am - 2:15 pm CST 7:45 am - 4:15 pm CST 9:45 am - 6:15 pm CST 3:45 pm - 12:15 am CST 6:45 pm - 3:15 am CST 9:45 pm - 6:15 am CST CompensationBase Pay: $21.17 per hour Additional Pay Opportunities: Eligible employees may also receive shift differentials and/or a bilingual differential, if applicable Shift Differential (3:45 pm - 9:45 pm Monday - Friday): $1.00 per hour Shift Differential (9:45 pm - 7:15 am Monday - Thursday): $2.00 per hour Shift Differential (7:15 am - 9:45 pm Saturday and Sunday): $1.75 per hour Shift Differential (9:45 pm - 7:15 am Friday, Saturday, Sunday): $2.50 per hour Bilingual Differential: $1.25 per hour Benefits The Hotline's full-time employees are eligible for a comprehensive benefits package designed to support their health, financial security, and overall well-being. Benefits include: Health & Insurance Benefits 100% employer-paid medical plan option Dental and vision insurance plans Health Savings Account (HSA) Flexible Spending Accounts (FSA) for medical and dependent care Employer-paid short-term and long-term disability insurance Employer-paid life and accidental death & dismemberment (AD&D) insurance ($50,000 coverage) Aflac supplemental insurance plans Retirement & Financial Planning 401(k) retirement plan with employer match Work-Life Balance and Additional Perks 10 days of paid vacation in your first year (increases with tenure) 14 floating holidays per year Paid sick leave and paid parental leave Modern Health, a mental health platform that provides confidential, on-demand support for your mental well-being through individual and group sessions, mediations and other wellness tools. Access to Employee Assistance Program (EAP) Nectar Rewards, a peer-to-peer employee recognition and rewards platform that helps teams celebrate wins, reinforce company values, and boost engagement. Employee referral program Discounted Gold's Gym membership This description only includes essential functions of the job. These statements are not intended to be construed as exhaustive of all duties, responsibilities, and skills required for this position. Employees will be required to follow and any other job-related instruction and to perform any other job-related duties required by the job objectives, supervisor, and mission and values of The Hotline. This description does not modify any employee's at-will status and is not a contract for continued employment of any duration. The National Domestic Violence Hotline is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, veteran status, or any other legally protected status. Discrimination or harassment of any kind is not aligned with our values and will not be tolerated. If you need accommodation during the application or interview process, please contact us at *******************. Salary Description $21.17 per hour
    $50k yearly 8d ago
  • Dermatology Skin Health Professional - Austin, TX

    Galderma 4.7company rating

    Case manager job in Austin, TX

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Title: Dermatology Skin Health Professional - Consumer Location: Austin, TX : Dermatology Skincare Professional (DSHP) plays a critical role in driving revenue for the Consumer Care business unit. The Dermatology Skincare Specialist is responsible for promoting Galderma's consumer skincare portfolio products, services to Health Care Providers (HCPs) and other offer key office staff members in order to create increased product demand within assigned territory. Key Responsibilities: Plan, organize and execute field-based product promotion activities in accordance with all applicable company and regulatory standards to increase patient demand of consumer skincare portfolio through targeted strategies at the HCP office level Participate in face-to-face sales calls with HCPs (healthcare professionals), distribution of product samples, and attendance at company/company sponsored meetings; some meetings may occur during evening or weekend hours; travel may be necessary Meet or exceed goals and objectives for designated product portfolio and other KPIs (key performance indicators) such as HCP satisfaction surveys, coupon redemption, POS, etc. within assigned territory Utilize sales tools, resources, and supporting analysis to identify trends and to effectively identify and execute action plans Record sales call notes, tracking samples, and other territory management activities through company data reporting system; other administrative duties may be assigned Manage appropriate utilization of resources such as budget, samples, and peer to peer programs to engage and create impact with healthcare professionals. Work within given geography to develop relationships with providers and their staff Attend medical meetings/conferences as needed based on organization and regional needs Other duties may be assigned Skills and Qualifications: Bachelor's degree from four-year College or university is required Two (2) years of outside business to business sales experience preferred Demonstrate strong track record of consistent documented success (such as sales performance) Possess valid driver's license with clean driving record Ability to travel overnight as needed is required Strong business acumen including excellent communication (verbal/written), interpersonal, and persuasive skills. Ability to build strong relationships, service the total office, and add value with every interaction Proficient with MS Office in a Windows environment, virtual interaction technology, and familiar with CRM software What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training. Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employer's Rights: This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
    $42k-65k yearly est. Auto-Apply 30d ago
  • Science Assessment Specialist (Education Specialist IV)

    Texas Education Agency 4.0company rating

    Case manager job in Austin, TX

    MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems. Core Values: * We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students. * We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students. * We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students. * We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them. New hires, re-hires, and internal hires will typically receive a starting salary between the posted minimum and the average pay of employees in their same classification. Offers will be commensurate with the candidate's experience and qualifications and will thoughtfully consider internal pay equity for agency staff who perform similar duties and have similar qualifications. The top half of the posted salary range is generally reserved for candidates who exceed the requirements and qualifications for the role. The maximum salary range is reserved for candidates that far exceed the required and preferred qualifications for the role. Position Overview: The Assessment Development Division (ADD) oversees the planning, management, and oversight of content development for specific subject areas across a suite of assessment products that support aligned student instruction in the state of Texas ADD has two parts: the Content team, comprised of content experts, who are responsible for editing and approving the passages, items, and tests for our assessments and the Operations team, comprised of program managers, who are responsible for managing the schedule, processes, inventory, risk management, and long-term planning. The Assessment Development Science Specialist is responsible for the development of all Science content for all components of the Texas Assessment Program, including STAAR and Special Forms. This role collaborates directly with internal teams and external stakeholders to ensure that the development of STAAR, Special Forms, and Operational Resources align with the state and division's vision to improve educational outcomes for all Texas students. This role will also require managing the state's assessment vendors. This position performs highly advanced consultative services, provides technical assistance to the Assessment Development Division team, and works with considerable latitude to use initiative and independent judgment. Flexible work location within the state of Texas may be considered for qualified candidates. Please note that a resume, tailored cover letter, and short answer responses are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check. Essential Functions Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned. 1. Item and Test Development across all Texas Assessment Programs (STAAR, STAAR Alternate 2, TELPAS, TELPAS Alternate, STAAR Interims, and Through-Year Assessment Pilot): Oversee the development and continuous improvement processes supporting clear and aligned specifications for high-quality assessments and assessment items. Oversee the review and revision of all available assessment items, including constructed response items and scoring for given titles 2. Communications and Resources and Educator Engagement: Develop resources, materials, trainings, and communications (e.g., sample items, blueprints, scoring guides) to support stakeholder understanding of the Texas assessment program and improve assessment literacy. Manage and facilitate content reviews and engagement opportunities (e.g., presentations, conferences) across a variety of Texas stakeholders, including Texas educators. 3. Content Expertise & Support Across Agency: Leverage content and instructional expertise to design, develop, and review resources and professional development aligned to the TEKS 4. Division Collaboration: Work in close collaboration with Content directors and members of the ADD Operations team to give feedback on schedules, process definitions and improvement, long-term planning, risk management, and communications. Minimum Qualifications * Education: Graduation from an accredited four-year college or university * Experience: At least four (4) years of experience in the administration of the Texas Assessment Program at the campus, district, state, or region level with an in-depth knowledge of the program's test administration policies * Substitutions: An advanced degree may substitute for two years of required experience Other Qualifications * Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military. * Certified Texas Contract Manager (CTCM) certification must be obtained within the first six (6) months of employment. * The ability to grasp complex topics and processes, master new skills, and apply them quickly and effectively. * A deep personal interest in and demonstrated commitment to educational equity and TEA's mission * The ability to adjust quickly to changing priorities and conditions, deal effectively with ambiguity, and work effectively with complexity and change. * The ability to look at a challenging problem, see the systemic dynamics at play and work with others to develop solutions that address root causes. * Clear, concise, and persuasive written and verbal communications. The ability to develop and present clear, data-driven storylines and effective slides. An aptitude for effective listening and meaningfully engaging a wide range of diverse stakeholders and quickly building credibility and relationships. * Insistence on consistently delivering high-quality work on time and dedicated follow-through on commitments. A track record of streamlining and creating operational processes, systems, and protocols that enable organizations to become more efficient and effective. * The ability to balance and manage multiple workstreams and effectively identify critical priorities. A track record of performance and successful implementation across multiple concurrent projects. * The desire to proactively seek out and absorb information, data, and research from disparate sources and the intuition to determine relevance to make evidence-based decisions. The desire to communicate from a place of data. As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the military employment preference. To review the Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces to each job classification series in the State's Position Classification Plan (provided by the State Auditor's Office), please access the Military Crosswalk (occupational specialty code) Guide and click on the military "occupational category" that corresponds with the state classification in this job posting title. This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency. No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted. Please add "******************************" and "@tea.texas.gov" to your safe senders list to ensure you receive email notifications from our talent acquisition team and/or hiring division regarding your candidacy.
    $60k-68k yearly est. 8d ago

Learn more about case manager jobs

How much does a case manager earn in Wells Branch, TX?

The average case manager in Wells Branch, TX earns between $25,000 and $58,000 annually. This compares to the national average case manager range of $30,000 to $61,000.

Average case manager salary in Wells Branch, TX

$38,000

What are the biggest employers of Case Managers in Wells Branch, TX?

The biggest employers of Case Managers in Wells Branch, TX are:
  1. PAM Health
  2. Scionhealth
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