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The differences between center directors and center managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a center director, becoming a center manager takes usually requires 4-6 years. Additionally, a center director has an average salary of $106,505, which is higher than the $56,284 average annual salary of a center manager.
The top three skills for a center director include customer service, oversight and proficiency testing. The most important skills for a center manager are patients, OSHA, and patient care.
| Center Director | Center Manager | |
| Yearly salary | $106,505 | $56,284 |
| Hourly rate | $51.20 | $27.06 |
| Growth rate | 8% | 6% |
| Number of jobs | 62,348 | 278,683 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 55% |
| Average age | 47 | 44 |
| Years of experience | 4 | 6 |
A center director is responsible for ensuring and maintaining the efficiency of child care facilities. Their role is to conduct various assessments, ensure that all aspects adhere to federal requirements, develop programs and supplemental activities in collaboration with child care experts, recruit and hire an efficient workforce, and train staff for professional development. Furthermore, a center director is also responsible for managing budgets, handling issues, meeting parents or guardians to discuss the scope of programs or any other concerns, and implementing policies and regulations.
A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.
Center directors and center managers have different pay scales, as shown below.
| Center Director | Center Manager | |
| Average salary | $106,505 | $56,284 |
| Salary range | Between $65,000 And $172,000 | Between $35,000 And $90,000 |
| Highest paying City | Newark, DE | Jersey City, NJ |
| Highest paying state | Rhode Island | New Jersey |
| Best paying company | Memorial Sloan Kettering Cancer Center | Capgemini |
| Best paying industry | - | Technology |
There are a few differences between a center director and a center manager in terms of educational background:
| Center Director | Center Manager | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between center directors' and center managers' demographics:
| Center Director | Center Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 29.0% Female, 71.0% | Male, 47.7% Female, 52.3% |
| Race ratio | Black or African American, 11.9% Unknown, 4.0% Hispanic or Latino, 14.3% Asian, 4.4% White, 64.8% American Indian and Alaska Native, 0.7% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 16% | 10% |