Claims collector vs account specialist

The differences between claims collectors and account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a claims collector and an account specialist. Additionally, an account specialist has an average salary of $42,586, which is higher than the $36,591 average annual salary of a claims collector.

The top three skills for a claims collector include patients, appeals and medicaid. The most important skills for an account specialist are customer service, patients, and account management.

Claims collector vs account specialist overview

	Claims Collector	Account Specialist
Yearly salary	$36,591	$42,586
Hourly rate	$17.59	$20.47
Growth rate	-8%	-8%
Number of jobs	19,142	116,010
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 54%
Average age	46	46
Years of experience	12	12

Claims collector vs account specialist salary

Claims collectors and account specialists have different pay scales, as shown below.

	Claims Collector	Account Specialist
Average salary	$36,591	$42,586
Salary range	Between $30,000 And $43,000	Between $28,000 And $62,000
Highest paying City	-	Washington, DC
Highest paying state	-	Virginia
Best paying company	-	Microsoft
Best paying industry	-	Finance

Differences between claims collector and account specialist education

There are a few differences between a claims collector and an account specialist in terms of educational background:

	Claims Collector	Account Specialist
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	-	-

Claims collector vs account specialist demographics

Here are the differences between claims collectors' and account specialists' demographics:

	Claims Collector	Account Specialist
Average age	46	46
Gender ratio	Male, 15.8% Female, 84.2%	Male, 32.2% Female, 67.8%
Race ratio	Black or African American, 14.1% Unknown, 4.0% Hispanic or Latino, 19.5% Asian, 3.5% White, 58.4% American Indian and Alaska Native, 0.5%	Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between claims collector and account specialist duties and responsibilities

Claims collector example responsibilities.

Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Operate under HIPPA guidelines for all collection activities.
Maintain strict confidentiality and adhere to HIPPA policies.
Maintain high- standards of confidentiality per HIPAA guidelines.
Review and resubmits denials from Medicaid, Medicare and private health insurance.
Research and resolve denials and EOB rejections within standard billing cycle timeframe.

Account specialist example responsibilities.

Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
Monitor CMS and real time aux codes.

Claims collector vs account specialist skills

Common claims collector skills

Patients, 27%
Appeals, 11%
Medicaid, 10%
Medical Insurance Claims, 8%
EOB, 6%
Outbound Calls, 5%

Common account specialist skills

Customer Service, 25%
Patients, 13%
Account Management, 6%
PowerPoint, 4%
Data Entry, 4%
Catheter, 3%