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Claims collector vs billing representative

The differences between claims collectors and billing representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a claims collector, becoming a billing representative takes usually requires 1-2 years. Additionally, a claims collector has an average salary of $36,591, which is higher than the $35,002 average annual salary of a billing representative.

The top three skills for a claims collector include patients, appeals and medicaid. The most important skills for a billing representative are patients, customer service, and data entry.

Claims collector vs billing representative overview

Claims CollectorBilling Representative
Yearly salary$36,591$35,002
Hourly rate$17.59$16.83
Growth rate-8%-3%
Number of jobs19,14295,425
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 30%
Average age4646
Years of experience122

Claims collector vs billing representative salary

Claims collectors and billing representatives have different pay scales, as shown below.

Claims CollectorBilling Representative
Average salary$36,591$35,002
Salary rangeBetween $30,000 And $43,000Between $28,000 And $42,000
Highest paying City-Worcester, MA
Highest paying state-Massachusetts
Best paying company-Relevante
Best paying industry-Technology

Differences between claims collector and billing representative education

There are a few differences between a claims collector and a billing representative in terms of educational background:

Claims CollectorBilling Representative
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 30%
Most common majorBusinessBusiness
Most common college-Stanford University

Claims collector vs billing representative demographics

Here are the differences between claims collectors' and billing representatives' demographics:

Claims CollectorBilling Representative
Average age4646
Gender ratioMale, 15.8% Female, 84.2%Male, 15.7% Female, 84.3%
Race ratioBlack or African American, 14.1% Unknown, 4.0% Hispanic or Latino, 19.5% Asian, 3.5% White, 58.4% American Indian and Alaska Native, 0.5%Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%
LGBT Percentage8%7%

Differences between claims collector and billing representative duties and responsibilities

Claims collector example responsibilities.

  • Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
  • Operate under HIPPA guidelines for all collection activities.
  • Maintain strict confidentiality and adhere to HIPPA policies.
  • Maintain high- standards of confidentiality per HIPAA guidelines.
  • Review and resubmits denials from Medicaid, Medicare and private health insurance.
  • Research and resolve denials and EOB rejections within standard billing cycle timeframe.
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Billing representative example responsibilities.

  • Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
  • Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
  • Submit and receive Medicare and Medicaid claims electronically on a daily basis.
  • Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.
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Claims collector vs billing representative skills

Common claims collector skills
  • Patients, 27%
  • Appeals, 11%
  • Medicaid, 10%
  • Medical Insurance Claims, 8%
  • EOB, 6%
  • Outbound Calls, 5%
Common billing representative skills
  • Patients, 18%
  • Customer Service, 13%
  • Data Entry, 6%
  • Medical Billing, 5%
  • Medicaid, 5%
  • Patient Accounts, 4%

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