Post job

Claims collector vs claims clerk

The differences between claims collectors and claims clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a claims collector, becoming a claims clerk takes usually requires 2-4 years. Additionally, a claims collector has an average salary of $36,591, which is higher than the $32,815 average annual salary of a claims clerk.

The top three skills for a claims collector include patients, appeals and medicaid. The most important skills for a claims clerk are data entry, customer service, and clerical support.

Claims collector vs claims clerk overview

Claims CollectorClaims Clerk
Yearly salary$36,591$32,815
Hourly rate$17.59$15.78
Growth rate-8%-3%
Number of jobs19,14278,588
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 31%
Average age4644
Years of experience124

Claims collector vs claims clerk salary

Claims collectors and claims clerks have different pay scales, as shown below.

Claims CollectorClaims Clerk
Average salary$36,591$32,815
Salary rangeBetween $30,000 And $43,000Between $27,000 And $39,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between claims collector and claims clerk education

There are a few differences between a claims collector and a claims clerk in terms of educational background:

Claims CollectorClaims Clerk
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common college--

Claims collector vs claims clerk demographics

Here are the differences between claims collectors' and claims clerks' demographics:

Claims CollectorClaims Clerk
Average age4644
Gender ratioMale, 15.8% Female, 84.2%Male, 17.5% Female, 82.5%
Race ratioBlack or African American, 14.1% Unknown, 4.0% Hispanic or Latino, 19.5% Asian, 3.5% White, 58.4% American Indian and Alaska Native, 0.5%Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage8%11%

Differences between claims collector and claims clerk duties and responsibilities

Claims collector example responsibilities.

  • Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
  • Operate under HIPPA guidelines for all collection activities.
  • Maintain strict confidentiality and adhere to HIPPA policies.
  • Maintain high- standards of confidentiality per HIPAA guidelines.
  • Review and resubmits denials from Medicaid, Medicare and private health insurance.
  • Research and resolve denials and EOB rejections within standard billing cycle timeframe.
  • Show more

Claims clerk example responsibilities.

  • Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
  • File commercial, worker's comp, Medicare, and Medicaid claims to insurance carriers and employers.
  • Open and sort mail by claim types (HCPA UB 92 and T18).
  • Process medical HMO claims, POS claims, PPO claims and fee for service claims.
  • Review, scan, and file HCFA forms
  • Audit paper claims for accuracy in CPT and ICD9 codes.
  • Show more

Claims collector vs claims clerk skills

Common claims collector skills
  • Patients, 27%
  • Appeals, 11%
  • Medicaid, 10%
  • Medical Insurance Claims, 8%
  • EOB, 6%
  • Outbound Calls, 5%
Common claims clerk skills
  • Data Entry, 26%
  • Customer Service, 9%
  • Clerical Support, 7%
  • Computer System, 5%
  • Medical Claims, 4%
  • Process Claims, 4%

Browse office and administrative jobs