Claims collector vs claims coordinator

The differences between claims collectors and claims coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a claims collector, becoming a claims coordinator takes usually requires 4-6 years. Additionally, a claims coordinator has an average salary of $38,620, which is higher than the $36,591 average annual salary of a claims collector.

The top three skills for a claims collector include patients, appeals and medicaid. The most important skills for a claims coordinator are customer service, patients, and data entry.

Claims collector vs claims coordinator overview

	Claims Collector	Claims Coordinator
Yearly salary	$36,591	$38,620
Hourly rate	$17.59	$18.57
Growth rate	-8%	-6%
Number of jobs	19,142	27,332
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 48%
Average age	46	44
Years of experience	12	6

Claims collector vs claims coordinator salary

Claims collectors and claims coordinators have different pay scales, as shown below.

	Claims Collector	Claims Coordinator
Average salary	$36,591	$38,620
Salary range	Between $30,000 And $43,000	Between $31,000 And $47,000
Highest paying City	-	Federal Way, WA
Highest paying state	-	New Jersey
Best paying company	-	Xcel Energy
Best paying industry	-	Finance

Differences between claims collector and claims coordinator education

There are a few differences between a claims collector and a claims coordinator in terms of educational background:

	Claims Collector	Claims Coordinator
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	-	-

Claims collector vs claims coordinator demographics

Here are the differences between claims collectors' and claims coordinators' demographics:

	Claims Collector	Claims Coordinator
Average age	46	44
Gender ratio	Male, 15.8% Female, 84.2%	Male, 24.6% Female, 75.4%
Race ratio	Black or African American, 14.1% Unknown, 4.0% Hispanic or Latino, 19.5% Asian, 3.5% White, 58.4% American Indian and Alaska Native, 0.5%	Black or African American, 11.2% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	10%

Differences between claims collector and claims coordinator duties and responsibilities

Claims collector example responsibilities.

Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Operate under HIPPA guidelines for all collection activities.
Maintain strict confidentiality and adhere to HIPPA policies.
Maintain high- standards of confidentiality per HIPAA guidelines.
Review and resubmits denials from Medicaid, Medicare and private health insurance.
Research and resolve denials and EOB rejections within standard billing cycle timeframe.

Claims coordinator example responsibilities.

Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software.
Process and adjust Medicare claims, provide feedback to providers on proper CPT, ICD-9 coding for billing purposes.
Serve as point of contact for all legal issues relate to HIPAA.
Streamline audit procedures of TPA and maintain extremely high production rate which help in keeping staffing requirements lower.
Review and audit claims -Using correct CPT and DX codes -Denial reports -correct billing error, resubmitted claims for proper payment
Communicate with company management, injure workers/customers, medical providers and TPA, as necessary, regarding claim relate matters.

Claims collector vs claims coordinator skills

Common claims collector skills

Patients, 27%
Appeals, 11%
Medicaid, 10%
Medical Insurance Claims, 8%
EOB, 6%
Outbound Calls, 5%

Common claims coordinator skills

Customer Service, 23%
Patients, 9%
Data Entry, 8%
Phone Calls, 6%
Insurance Claims, 5%
Quality Standards, 4%