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Claims collector vs collection analyst

The differences between claims collectors and collection analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a claims collector and a collection analyst. Additionally, a collection analyst has an average salary of $46,819, which is higher than the $36,591 average annual salary of a claims collector.

The top three skills for a claims collector include patients, appeals and medicaid. The most important skills for a collection analyst are customer service, portfolio, and patients.

Claims collector vs collection analyst overview

Claims CollectorCollection Analyst
Yearly salary$36,591$46,819
Hourly rate$17.59$22.51
Growth rate-8%-8%
Number of jobs19,14228,967
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 55%
Average age4646
Years of experience1212

Claims collector vs collection analyst salary

Claims collectors and collection analysts have different pay scales, as shown below.

Claims CollectorCollection Analyst
Average salary$36,591$46,819
Salary rangeBetween $30,000 And $43,000Between $31,000 And $69,000
Highest paying City-Washington, DC
Highest paying state-Connecticut
Best paying company-American Tower
Best paying industry-Technology

Differences between claims collector and collection analyst education

There are a few differences between a claims collector and a collection analyst in terms of educational background:

Claims CollectorCollection Analyst
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common college--

Claims collector vs collection analyst demographics

Here are the differences between claims collectors' and collection analysts' demographics:

Claims CollectorCollection Analyst
Average age4646
Gender ratioMale, 15.8% Female, 84.2%Male, 37.7% Female, 62.3%
Race ratioBlack or African American, 14.1% Unknown, 4.0% Hispanic or Latino, 19.5% Asian, 3.5% White, 58.4% American Indian and Alaska Native, 0.5%Black or African American, 13.9% Unknown, 4.2% Hispanic or Latino, 18.6% Asian, 4.0% White, 58.8% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between claims collector and collection analyst duties and responsibilities

Claims collector example responsibilities.

  • Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
  • Operate under HIPPA guidelines for all collection activities.
  • Maintain strict confidentiality and adhere to HIPPA policies.
  • Maintain high- standards of confidentiality per HIPAA guidelines.
  • Review and resubmits denials from Medicaid, Medicare and private health insurance.
  • Research and resolve denials and EOB rejections within standard billing cycle timeframe.
  • Show more

Collection analyst example responsibilities.

  • Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
  • Assist in reducing the DSO down and limit bad debt expense while focusing on building revenue.
  • Maintain customer relations while improving company DSO.
  • Work remittance advice from Medicaid and Medicare ensuring accuracy of payments, correcting account billing according with Medicaid or Medicare disposition.
  • Do credit checks for new clients with Dunn & Bradstreet along with Equifax.
  • Perform processing functions necessary to ensure timely and accurate DME billing.

Claims collector vs collection analyst skills

Common claims collector skills
  • Patients, 27%
  • Appeals, 11%
  • Medicaid, 10%
  • Medical Insurance Claims, 8%
  • EOB, 6%
  • Outbound Calls, 5%
Common collection analyst skills
  • Customer Service, 16%
  • Portfolio, 9%
  • Patients, 5%
  • Customer Accounts, 5%
  • Delinquent Accounts, 4%
  • Reconciliations, 4%

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