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Claims collector vs debt collector

The differences between claims collectors and debt collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a claims collector and a debt collector. Additionally, a claims collector has an average salary of $36,591, which is higher than the $33,865 average annual salary of a debt collector.

The top three skills for a claims collector include patients, appeals and medicaid. The most important skills for a debt collector are customer service, outbound calls, and payment arrangements.

Claims collector vs debt collector overview

Claims CollectorDebt Collector
Yearly salary$36,591$33,865
Hourly rate$17.59$16.28
Growth rate-8%-8%
Number of jobs19,14223,385
Job satisfaction--
Most common degreeBachelor's Degree, 34%High School Diploma, 34%
Average age4646
Years of experience1212

Claims collector vs debt collector salary

Claims collectors and debt collectors have different pay scales, as shown below.

Claims CollectorDebt Collector
Average salary$36,591$33,865
Salary rangeBetween $30,000 And $43,000Between $26,000 And $43,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Mayor Ethan Berkowitz
Best paying industry-Construction

Differences between claims collector and debt collector education

There are a few differences between a claims collector and a debt collector in terms of educational background:

Claims CollectorDebt Collector
Most common degreeBachelor's Degree, 34%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Claims collector vs debt collector demographics

Here are the differences between claims collectors' and debt collectors' demographics:

Claims CollectorDebt Collector
Average age4646
Gender ratioMale, 15.8% Female, 84.2%Male, 30.7% Female, 69.3%
Race ratioBlack or African American, 14.1% Unknown, 4.0% Hispanic or Latino, 19.5% Asian, 3.5% White, 58.4% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.0% Hispanic or Latino, 20.0% Asian, 3.4% White, 59.9% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between claims collector and debt collector duties and responsibilities

Claims collector example responsibilities.

  • Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
  • Operate under HIPPA guidelines for all collection activities.
  • Maintain strict confidentiality and adhere to HIPPA policies.
  • Maintain high- standards of confidentiality per HIPAA guidelines.
  • Review and resubmits denials from Medicaid, Medicare and private health insurance.
  • Research and resolve denials and EOB rejections within standard billing cycle timeframe.
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Debt collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Work with FHA, obama programs at the time.
  • Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.
  • Prevent foreclosure by putting people on repayment plans, submitting requests for modifications, or deed in lieu.
  • File Medicaid, Medicare and commercial claims consisting of PPO discounts, nurse practitioner discounts, humanitarian discounts, etc.
  • Maintain security and confidentiality of company and client information, following FDCPA regulations.
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Claims collector vs debt collector skills

Common claims collector skills
  • Patients, 27%
  • Appeals, 11%
  • Medicaid, 10%
  • Medical Insurance Claims, 8%
  • EOB, 6%
  • Outbound Calls, 5%
Common debt collector skills
  • Customer Service, 9%
  • Outbound Calls, 9%
  • Payment Arrangements, 8%
  • Delinquent Accounts, 8%
  • Credit Card Payments, 6%
  • FDCPA, 5%

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