Claims collector vs student loan collector

Differences between claims collector and student loan collector duties and responsibilities

Claims collector example responsibilities.

• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Operate under HIPPA guidelines for all collection activities.
• Maintain strict confidentiality and adhere to HIPPA policies.
• Maintain high- standards of confidentiality per HIPAA guidelines.
• Review and resubmits denials from Medicaid, Medicare and private health insurance.
• Research and resolve denials and EOB rejections within standard billing cycle timeframe.
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Student loan collector example responsibilities.

• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
• Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.
• Maintain existing customer base by building strong relationships that includes contract negotiation and customer issue resolution.
• Research patient account information and make contact with insurance carriers to determine patient eligibility for Medicare benefits.
• Secure modification documents including HAMP and bank require documents.