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Client services assistant vs activity assistant

The differences between client services assistants and activity assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and an activity assistant. Additionally, a client services assistant has an average salary of $36,929, which is higher than the $29,611 average annual salary of an activity assistant.

The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for an activity assistant are patients, home health, and rehabilitation.

Client services assistant vs activity assistant overview

Client Services AssistantActivity Assistant
Yearly salary$36,929$29,611
Hourly rate$17.75$14.24
Growth rate12%12%
Number of jobs94,18325,038
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 41%
Average age4343
Years of experience1212

What does a client services assistant do?

A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.

What does an activity assistant do?

Activity assistants are the ones who organize and execute activities in different settings, including recreation centers, camps, cruise ships, and retirement or nursing homes. They design programs to encourage physical activity, increase socialization, deliver continuing education, and provide entertainment. They are also the ones who handle logistics, select and demonstrate activities, maintain proper equipment, and ensure the safety of participants. They can work full-time, part-time, or seasonally in different settings depending on the kind of clients that they cater to.

Client services assistant vs activity assistant salary

Client services assistants and activity assistants have different pay scales, as shown below.

Client Services AssistantActivity Assistant
Average salary$36,929$29,611
Salary rangeBetween $24,000 And $54,000Between $23,000 And $37,000
Highest paying CityChicago, ILWashington, DC
Highest paying stateConnecticutMaine
Best paying companyMSCISmithsonian Institution
Best paying industryFinance-

Differences between client services assistant and activity assistant education

There are a few differences between a client services assistant and an activity assistant in terms of educational background:

Client Services AssistantActivity Assistant
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaCalifornia State University - Fullerton

Client services assistant vs activity assistant demographics

Here are the differences between client services assistants' and activity assistants' demographics:

Client Services AssistantActivity Assistant
Average age4343
Gender ratioMale, 25.6% Female, 74.4%Male, 16.8% Female, 83.2%
Race ratioBlack or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1%Black or African American, 10.6% Unknown, 5.2% Hispanic or Latino, 18.4% Asian, 6.0% White, 57.7% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between client services assistant and activity assistant duties and responsibilities

Client services assistant example responsibilities.

  • Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
  • Provide comfort care, meal preparation, and medication reminders; assist with ADL's and transport clients as needed.
  • Prepare monthly reports to nuclear plants using SAS to create statistical tables and graphs.
  • Programme in SAS for data listings, summary tables, plots and standard statistical procedures.
  • Assist elderly client with ADL's cooking cleaning and assisting with doctor's appointments, medication reminder.
  • Prepare expense reports and create PowerPoint presentations.
  • Show more

Activity assistant example responsibilities.

  • Prevent or manage aggressive behavior among individuals and administer CPR in emergency intervention.
  • Coordinate and manage group sessions, including recreational activities for senior citizens and occupational therapy with stroke patients.
  • Assist children with homework assignments, peer mediation, social skills and daily program activities.
  • Plan and execute a variety of enjoyable activities for residents and rehabilitation patients in a safe environment.
  • Post daily to Facebook page and also all waitress duties.
  • Conduct dog walks and in home pet sits with precision.
  • Show more

Client services assistant vs activity assistant skills

Common client services assistant skills
  • Assist Clients, 19%
  • Customer Service, 14%
  • Client Service, 10%
  • ADL, 5%
  • Financial Statements, 5%
  • Vital Signs, 4%
Common activity assistant skills
  • Patients, 16%
  • Home Health, 9%
  • Rehabilitation, 8%
  • Senior Care, 8%
  • Customer Service, 7%
  • Good Judgment, 7%

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