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Client services assistant vs advising assistant

The differences between client services assistants and advising assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and an advising assistant. Additionally, an advising assistant has an average salary of $42,453, which is higher than the $36,929 average annual salary of a client services assistant.

The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for an advising assistant are financial aid, customer service, and scheduling appointments.

Client services assistant vs advising assistant overview

Client Services AssistantAdvising Assistant
Yearly salary$36,929$42,453
Hourly rate$17.75$20.41
Growth rate12%12%
Number of jobs94,18315,603
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 60%
Average age4343
Years of experience1212

What does a client services assistant do?

A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.

What does an advising assistant do?

An advising assistant works with school or university counselors, with a primary focus on students' mental welfare. Their responsibilities are to document sessions with patients, provide clerical assistance, and assist with psychological assessments. This position preferably requires a degree in psychology. Strong communication and organization skills are also necessary.

Client services assistant vs advising assistant salary

Client services assistants and advising assistants have different pay scales, as shown below.

Client Services AssistantAdvising Assistant
Average salary$36,929$42,453
Salary rangeBetween $24,000 And $54,000Between $26,000 And $69,000
Highest paying CityChicago, IL-
Highest paying stateConnecticut-
Best paying companyMSCI-
Best paying industryFinance-

Differences between client services assistant and advising assistant education

There are a few differences between a client services assistant and an advising assistant in terms of educational background:

Client Services AssistantAdvising Assistant
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaNorthwestern University

Client services assistant vs advising assistant demographics

Here are the differences between client services assistants' and advising assistants' demographics:

Client Services AssistantAdvising Assistant
Average age4343
Gender ratioMale, 25.6% Female, 74.4%Male, 42.9% Female, 57.1%
Race ratioBlack or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1%Black or African American, 13.7% Unknown, 5.2% Hispanic or Latino, 20.6% Asian, 7.2% White, 51.1% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between client services assistant and advising assistant duties and responsibilities

Client services assistant example responsibilities.

  • Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
  • Provide comfort care, meal preparation, and medication reminders; assist with ADL's and transport clients as needed.
  • Prepare monthly reports to nuclear plants using SAS to create statistical tables and graphs.
  • Programme in SAS for data listings, summary tables, plots and standard statistical procedures.
  • Assist elderly client with ADL's cooking cleaning and assisting with doctor's appointments, medication reminder.
  • Prepare expense reports and create PowerPoint presentations.
  • Show more

Advising assistant example responsibilities.

  • Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
  • Monitor and adjust parts inventory using ADP software.
  • Organize events, memorials and trips design to provide camaraderie between veterans and the community.
  • Monitor students' degree progress and GPA, perform needs assessment and maintain detailed computerize files.
  • Work to ensure accuracy of system data transfer and reconciliation of employment procedures with ADP system capabilities.
  • Prepare and help mentor and direct veteran students transitioning from active duty and reserve and veterans family members that share benefits.
  • Show more

Client services assistant vs advising assistant skills

Common client services assistant skills
  • Assist Clients, 19%
  • Customer Service, 14%
  • Client Service, 10%
  • ADL, 5%
  • Financial Statements, 5%
  • Vital Signs, 4%
Common advising assistant skills
  • Financial Aid, 15%
  • Customer Service, 13%
  • Scheduling Appointments, 10%
  • Administrative Tasks, 9%
  • Administrative Assistance, 8%
  • Repair Orders, 5%

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