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The differences between client services assistants and advising assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and an advising assistant. Additionally, an advising assistant has an average salary of $42,453, which is higher than the $36,929 average annual salary of a client services assistant.
The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for an advising assistant are financial aid, customer service, and scheduling appointments.
| Client Services Assistant | Advising Assistant | |
| Yearly salary | $36,929 | $42,453 |
| Hourly rate | $17.75 | $20.41 |
| Growth rate | 12% | 12% |
| Number of jobs | 94,183 | 15,603 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 60% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.
An advising assistant works with school or university counselors, with a primary focus on students' mental welfare. Their responsibilities are to document sessions with patients, provide clerical assistance, and assist with psychological assessments. This position preferably requires a degree in psychology. Strong communication and organization skills are also necessary.
Client services assistants and advising assistants have different pay scales, as shown below.
| Client Services Assistant | Advising Assistant | |
| Average salary | $36,929 | $42,453 |
| Salary range | Between $24,000 And $54,000 | Between $26,000 And $69,000 |
| Highest paying City | Chicago, IL | - |
| Highest paying state | Connecticut | - |
| Best paying company | MSCI | - |
| Best paying industry | Finance | - |
There are a few differences between a client services assistant and an advising assistant in terms of educational background:
| Client Services Assistant | Advising Assistant | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | University of Southern California | Northwestern University |
Here are the differences between client services assistants' and advising assistants' demographics:
| Client Services Assistant | Advising Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 25.6% Female, 74.4% | Male, 42.9% Female, 57.1% |
| Race ratio | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1% | Black or African American, 13.7% Unknown, 5.2% Hispanic or Latino, 20.6% Asian, 7.2% White, 51.1% American Indian and Alaska Native, 2.2% |
| LGBT Percentage | 11% | 11% |