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The differences between client services assistants and behavioral assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and a behavioral assistant. Additionally, a behavioral assistant has an average salary of $39,681, which is higher than the $36,929 average annual salary of a client services assistant.
The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for a behavioral assistant are behavioral interventions, mental health, and patients.
| Client Services Assistant | Behavioral Assistant | |
| Yearly salary | $36,929 | $39,681 |
| Hourly rate | $17.75 | $19.08 |
| Growth rate | 12% | 12% |
| Number of jobs | 94,183 | 80,685 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 62% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.
Behavioral Assistants are responsible for providing support and capacity in behavioral and clinical services for students with disabilities. Their duties include addressing behavior management safety needs, supporting emotional and social needs, giving academic support, and implementing behavioral improvement plans. They also deal with physical management, behavior de-escalations, and undertake student reviews with the teacher regularly. Behavioral Assistants will also collect data, write student reports, and ensure health and hygiene protocols are adhered to.
Client services assistants and behavioral assistants have different pay scales, as shown below.
| Client Services Assistant | Behavioral Assistant | |
| Average salary | $36,929 | $39,681 |
| Salary range | Between $24,000 And $54,000 | Between $29,000 And $53,000 |
| Highest paying City | Chicago, IL | Santa Maria, CA |
| Highest paying state | Connecticut | Washington |
| Best paying company | MSCI | Physician Affiliate Group of New York |
| Best paying industry | Finance | Health Care |
There are a few differences between a client services assistant and a behavioral assistant in terms of educational background:
| Client Services Assistant | Behavioral Assistant | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 62% |
| Most common major | Business | Psychology |
| Most common college | University of Southern California | California State University - Long Beach |
Here are the differences between client services assistants' and behavioral assistants' demographics:
| Client Services Assistant | Behavioral Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 25.6% Female, 74.4% | Male, 28.7% Female, 71.3% |
| Race ratio | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1% | Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 20.6% Asian, 6.3% White, 53.6% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |