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The differences between client services assistants and family service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and a family service assistant. Additionally, a client services assistant has an average salary of $36,929, which is higher than the $33,090 average annual salary of a family service assistant.
The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for a family service assistant are social work, child care, and community resources.
| Client Services Assistant | Family Service Assistant | |
| Yearly salary | $36,929 | $33,090 |
| Hourly rate | $17.75 | $15.91 |
| Growth rate | 12% | 12% |
| Number of jobs | 94,183 | 47,477 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 57% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.
A family service assistant offers practical and emotional support to family service workers in support of families. Family service workers are often assigned to at-risk clients through government or social service agencies. A service assistant assesses these families' needs to identify how to resolve issues. A family service assistant must have good communication skills, be calm under pressure, and be adaptable.
Client services assistants and family service assistants have different pay scales, as shown below.
| Client Services Assistant | Family Service Assistant | |
| Average salary | $36,929 | $33,090 |
| Salary range | Between $24,000 And $54,000 | Between $18,000 And $59,000 |
| Highest paying City | Chicago, IL | San Francisco, CA |
| Highest paying state | Connecticut | California |
| Best paying company | MSCI | Mount Sinai Health System |
| Best paying industry | Finance | Non Profits |
There are a few differences between a client services assistant and a family service assistant in terms of educational background:
| Client Services Assistant | Family Service Assistant | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 57% |
| Most common major | Business | Psychology |
| Most common college | University of Southern California | SUNY at Binghamton |
Here are the differences between client services assistants' and family service assistants' demographics:
| Client Services Assistant | Family Service Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 25.6% Female, 74.4% | Male, 18.8% Female, 81.2% |
| Race ratio | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1% | Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 19.9% Asian, 6.3% White, 54.8% American Indian and Alaska Native, 2.2% |
| LGBT Percentage | 11% | 11% |