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The differences between client services assistants and resident assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and a resident assistant. Additionally, a client services assistant has an average salary of $36,929, which is higher than the $29,971 average annual salary of a resident assistant.
The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for a resident assistant are home health, CPR, and vital signs.
| Client Services Assistant | Resident Assistant | |
| Yearly salary | $36,929 | $29,971 |
| Hourly rate | $17.75 | $14.41 |
| Growth rate | 12% | 12% |
| Number of jobs | 94,183 | 19,033 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 60% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.
Resident assistants help manage peers or younger students who live in a particular residence hall on campus. They are usually in charge of welcoming fellow students, providing residence hall tours, and helping students cope with their new environment. To help students become more at ease with their environment, resident assistants usually act as buddies. They answer inquiries that the students may have and act as the bridge between the students and the residence hall management. They assist with administrative activities in the residence hall, such as handing out forms for students and ensuring documents are correctly filled out.
Client services assistants and resident assistants have different pay scales, as shown below.
| Client Services Assistant | Resident Assistant | |
| Average salary | $36,929 | $29,971 |
| Salary range | Between $24,000 And $54,000 | Between $22,000 And $39,000 |
| Highest paying City | Chicago, IL | Roseville, CA |
| Highest paying state | Connecticut | California |
| Best paying company | MSCI | Mount St. Mary's University |
| Best paying industry | Finance | Education |
There are a few differences between a client services assistant and a resident assistant in terms of educational background:
| Client Services Assistant | Resident Assistant | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 60% |
| Most common major | Business | Psychology |
| Most common college | University of Southern California | SUNY at Binghamton |
Here are the differences between client services assistants' and resident assistants' demographics:
| Client Services Assistant | Resident Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 25.6% Female, 74.4% | Male, 34.0% Female, 66.0% |
| Race ratio | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1% | Black or African American, 11.7% Unknown, 5.1% Hispanic or Latino, 16.1% Asian, 6.7% White, 58.3% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |