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The differences between client services assistants and residential assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and a residential assistant. Additionally, a client services assistant has an average salary of $36,929, which is higher than the $30,918 average annual salary of a residential assistant.
The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for a residential assistant are direct care, developmental disabilities, and mental health.
| Client Services Assistant | Residential Assistant | |
| Yearly salary | $36,929 | $30,918 |
| Hourly rate | $17.75 | $14.86 |
| Growth rate | 12% | 12% |
| Number of jobs | 94,183 | 91,326 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 53% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.
A residential assistant is in charge of overseeing the living conditions of students in a university or similar establishment. They are primarily responsible for assisting students and making them feel at ease within the dormitory or campus community. Moreover, a residential assistant must respond to inquiries and concerns, handle and settle any issues or problems, take part in organizing activities that are beneficial to the students, and keep them informed on all community-related updates. Furthermore, it is crucial to adhere to and implement the campus rules and regulations at all times, maintaining a safe environment for everyone.
Client services assistants and residential assistants have different pay scales, as shown below.
| Client Services Assistant | Residential Assistant | |
| Average salary | $36,929 | $30,918 |
| Salary range | Between $24,000 And $54,000 | Between $25,000 And $37,000 |
| Highest paying City | Chicago, IL | Washington, DC |
| Highest paying state | Connecticut | Hawaii |
| Best paying company | MSCI | University of California |
| Best paying industry | Finance | Finance |
There are a few differences between a client services assistant and a residential assistant in terms of educational background:
| Client Services Assistant | Residential Assistant | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 53% |
| Most common major | Business | Psychology |
| Most common college | University of Southern California | SUNY at Binghamton |
Here are the differences between client services assistants' and residential assistants' demographics:
| Client Services Assistant | Residential Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 25.6% Female, 74.4% | Male, 34.4% Female, 65.6% |
| Race ratio | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1% | Black or African American, 12.2% Unknown, 4.7% Hispanic or Latino, 16.2% Asian, 7.1% White, 58.2% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 11% | 11% |