Client services assistant vs social services assistant

The differences between client services assistants and social services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and a social services assistant. Additionally, a social services assistant has an average salary of $37,445, which is higher than the $36,929 average annual salary of a client services assistant.

The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for a social services assistant are social work, patients, and rehabilitation.

Client services assistant vs social services assistant overview

	Client Services Assistant	Social Services Assistant
Yearly salary	$36,929	$37,445
Hourly rate	$17.75	$18.00
Growth rate	12%	12%
Number of jobs	94,183	152,760
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 57%
Average age	43	43
Years of experience	12	12

What does a client services assistant do?

A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.

What does a social services assistant do?

A social services assistant is responsible for supporting the social needs of citizens within society. Social services assistants work within the community office or health institutions to assist patients and their families in processing their needs and obtaining medical information. They also coordinate with other organizations to gather additional resources and financial assistance to plan community programs that will be beneficial for society. A social services assistant provides counseling to the families to identify the services and referrals they needed.

Client services assistant vs social services assistant salary

Client services assistants and social services assistants have different pay scales, as shown below.

	Client Services Assistant	Social Services Assistant
Average salary	$36,929	$37,445
Salary range	Between $24,000 And $54,000	Between $29,000 And $47,000
Highest paying City	Chicago, IL	Tacoma, WA
Highest paying state	Connecticut	Washington
Best paying company	MSCI	Research Foundation of The City University of New York
Best paying industry	Finance	Government

Differences between client services assistant and social services assistant education

There are a few differences between a client services assistant and a social services assistant in terms of educational background:

	Client Services Assistant	Social Services Assistant
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 57%
Most common major	Business	Social Work
Most common college	University of Southern California	SUNY at Binghamton

Client services assistant vs social services assistant demographics

Here are the differences between client services assistants' and social services assistants' demographics:

	Client Services Assistant	Social Services Assistant
Average age	43	43
Gender ratio	Male, 25.6% Female, 74.4%	Male, 17.0% Female, 83.0%
Race ratio	Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1%	Black or African American, 11.7% Unknown, 4.9% Hispanic or Latino, 18.9% Asian, 6.7% White, 56.0% American Indian and Alaska Native, 1.8%
LGBT Percentage	11%	11%

Differences between client services assistant and social services assistant duties and responsibilities

Client services assistant example responsibilities.

Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
Provide comfort care, meal preparation, and medication reminders; assist with ADL's and transport clients as needed.
Prepare monthly reports to nuclear plants using SAS to create statistical tables and graphs.
Programme in SAS for data listings, summary tables, plots and standard statistical procedures.
Assist elderly client with ADL's cooking cleaning and assisting with doctor's appointments, medication reminder.
Prepare expense reports and create PowerPoint presentations.

Social services assistant example responsibilities.

Initial triage of members, administrative intake of members and managing the admission/discharge information post-notification.
Assist individuals and families in need with applications for food stamps, Medicaid, Medicare, cash assistance and housing.
Develop, organize and conduct programs to prevent and resolve problems relevant to substance abuse, human relationships and rehabilitation.
Verify Medicare coverage/ benefits/ obtain prior authorization.
Process specialize Medicaid applications receive from government agencies and social service organizations which require urgent processing.
Establish, maintain and generate military and community contacts structure to address various services available to respective patients.

Client services assistant vs social services assistant skills

Common client services assistant skills

Assist Clients, 19%
Customer Service, 14%
Client Service, 10%
ADL, 5%
Financial Statements, 5%
Vital Signs, 4%

Common social services assistant skills

Social Work, 17%
Patients, 15%
Rehabilitation, 9%
Discharge Planning, 6%
Term Care, 6%
Community Resources, 3%

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Community and Social Services Industry
Client Services Assistant
Client Services Assistant vs Social Services Assistant

Updated January 8, 2025

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