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Client services assistant vs social worker assistant

The differences between client services assistants and social workers assistant can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and a social worker assistant. Additionally, a social worker assistant has an average salary of $37,542, which is higher than the $36,929 average annual salary of a client services assistant.

The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for a social worker assistant are social work, patients, and public assistance.

Client services assistant vs social worker assistant overview

Client Services AssistantSocial Worker Assistant
Yearly salary$36,929$37,542
Hourly rate$17.75$18.05
Growth rate12%12%
Number of jobs94,183115,098
Job satisfaction-5
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 58%
Average age4343
Years of experience1212

What does a client services assistant do?

A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.

What does a social worker assistant do?

A social worker assistant is in charge of performing support tasks for social workers in the joint effort to assist disadvantaged families in communities. Their responsibilities include preparing and processing documentation, managing schedules, arranging appointments with clients and external parties, handling calls and correspondence, maintaining records, and running errands on behalf of staff. Furthermore, a social worker assistant may reach out to families to identify their needs, conduct interviews and assessments, facilitate activities, and monitor the progress of families or individuals, referring them to other agencies as needed.

Client services assistant vs social worker assistant salary

Client services assistants and social workers assistant have different pay scales, as shown below.

Client Services AssistantSocial Worker Assistant
Average salary$36,929$37,542
Salary rangeBetween $24,000 And $54,000Between $27,000 And $51,000
Highest paying CityChicago, ILSeattle, WA
Highest paying stateConnecticutHawaii
Best paying companyMSCIMinnesota State Fair
Best paying industryFinanceFinance

Differences between client services assistant and social worker assistant education

There are a few differences between a client services assistant and a social worker assistant in terms of educational background:

Client Services AssistantSocial Worker Assistant
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 58%
Most common majorBusinessSocial Work
Most common collegeUniversity of Southern CaliforniaSUNY at Binghamton

Client services assistant vs social worker assistant demographics

Here are the differences between client services assistants' and social workers assistant' demographics:

Client Services AssistantSocial Worker Assistant
Average age4343
Gender ratioMale, 25.6% Female, 74.4%Male, 34.9% Female, 65.1%
Race ratioBlack or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1%Black or African American, 12.0% Unknown, 5.2% Hispanic or Latino, 21.8% Asian, 7.0% White, 51.9% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between client services assistant and social worker assistant duties and responsibilities

Client services assistant example responsibilities.

  • Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
  • Provide comfort care, meal preparation, and medication reminders; assist with ADL's and transport clients as needed.
  • Prepare monthly reports to nuclear plants using SAS to create statistical tables and graphs.
  • Programme in SAS for data listings, summary tables, plots and standard statistical procedures.
  • Assist elderly client with ADL's cooking cleaning and assisting with doctor's appointments, medication reminder.
  • Prepare expense reports and create PowerPoint presentations.
  • Show more

Social worker assistant example responsibilities.

  • Manage the clinic's Medicaid enrollment process and assist clients with their application process under proper guidance.
  • Assist patients in coping with their lifestyle changes and overall help patients achieve optimum independence and reduce re-hospitalizations.
  • Case manage in-district and out-of-district students with emotional disabilities, autism, other health impair and physical disabilities.
  • Refer patients and their families to relevant community resources and coordinate with social services at other community agencies.
  • Maintain accurate records to comply with ESRD and CMS regulations.
  • Participate in monthly interdisciplinary team meetings regarding patient care.
  • Show more

Client services assistant vs social worker assistant skills

Common client services assistant skills
  • Assist Clients, 19%
  • Customer Service, 14%
  • Client Service, 10%
  • ADL, 5%
  • Financial Statements, 5%
  • Vital Signs, 4%
Common social worker assistant skills
  • Social Work, 22%
  • Patients, 14%
  • Public Assistance, 11%
  • Community Resources, 5%
  • Mental Health, 5%
  • Social Services, 5%

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