Post job

Client services assistant vs student support services

The differences between client services assistants and student support services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services assistant and a student support services. Additionally, a student support services has an average salary of $40,195, which is higher than the $36,929 average annual salary of a client services assistant.

The top three skills for a client services assistant include assist clients, customer service and client service. The most important skills for a student support services are student support, support services, and financial aid.

Client services assistant vs student support services overview

Client Services AssistantStudent Support Services
Yearly salary$36,929$40,195
Hourly rate$17.75$19.32
Growth rate12%12%
Number of jobs94,183140,448
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 65%
Average age4343
Years of experience1212

What does a client services assistant do?

A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.

What does a student support services do?

The one who shows the track of academic pursuit is student support service. Equipped with a wide range of knowledge themselves, such people provide auxiliary aids and services to the aspirants. They select appropriate and effective accommodations and provide counseling to the students.

Client services assistant vs student support services salary

Client services assistants and student support services have different pay scales, as shown below.

Client Services AssistantStudent Support Services
Average salary$36,929$40,195
Salary rangeBetween $24,000 And $54,000Between $25,000 And $62,000
Highest paying CityChicago, ILAlameda, CA
Highest paying stateConnecticutCalifornia
Best paying companyMSCIStrategic Education
Best paying industryFinanceEducation

Differences between client services assistant and student support services education

There are a few differences between a client services assistant and a student support services in terms of educational background:

Client Services AssistantStudent Support Services
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaNorthwestern University

Client services assistant vs student support services demographics

Here are the differences between client services assistants' and student support services' demographics:

Client Services AssistantStudent Support Services
Average age4343
Gender ratioMale, 25.6% Female, 74.4%Male, 35.4% Female, 64.6%
Race ratioBlack or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1%Black or African American, 13.5% Unknown, 5.2% Hispanic or Latino, 19.1% Asian, 7.3% White, 52.7% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between client services assistant and student support services duties and responsibilities

Client services assistant example responsibilities.

  • Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
  • Provide comfort care, meal preparation, and medication reminders; assist with ADL's and transport clients as needed.
  • Prepare monthly reports to nuclear plants using SAS to create statistical tables and graphs.
  • Programme in SAS for data listings, summary tables, plots and standard statistical procedures.
  • Assist elderly client with ADL's cooking cleaning and assisting with doctor's appointments, medication reminder.
  • Prepare expense reports and create PowerPoint presentations.
  • Show more

Student support services example responsibilities.

  • Manage work flow to ensure all payroll transactions are process accurately/timely.
  • Assist students to complete and submit FAFSA and scholarship applications as well as course registration.
  • Assist students with online FAFSA applications and preparation of loan applications and registering for classes.
  • Document progress notes as students pursue their academic plans and register for classes while maintaining FERPA confidentiality laws.
  • Sign confidentiality agreement due to FERPA regulations.
  • Conduct classroom review sessions for introductory mathematics courses.
  • Show more

Client services assistant vs student support services skills

Common client services assistant skills
  • Assist Clients, 19%
  • Customer Service, 14%
  • Client Service, 10%
  • ADL, 5%
  • Financial Statements, 5%
  • Vital Signs, 4%
Common student support services skills
  • Student Support, 21%
  • Support Services, 18%
  • Financial Aid, 6%
  • Academic Support, 5%
  • Math, 5%
  • Mathematics, 5%

Browse community and social services jobs