Client services professional vs player services representative

The differences between client services professionals and player services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services professional and a player services representative. Additionally, a client services professional has an average salary of $93,604, which is higher than the $28,843 average annual salary of a player services representative.

The top three skills for a client services professional include client service, inbound calls and client issues. The most important skills for a player services representative are guest service, data entry, and customer service.

Client services professional vs player services representative overview

	Client Services Professional	Player Services Representative
Yearly salary	$93,604	$28,843
Hourly rate	$45.00	$13.87
Growth rate	-4%	-4%
Number of jobs	120,316	218,951
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 35%
Average age	40	40
Years of experience	12	12

What does a client services professional do?

A client service professional is in charge of helping companies build positive relationships with clients. Their responsibilities typically involve performing research and analysis to determine market trends and ideal practices, finding new business and client opportunities, developing service plans and strategies, reaching out to clients to identify and meet their needs, and providing assistance as needed, ensuring efficiency and client satisfaction. Moreover, a client service professional must maintain an active communication line with staff, helping them provide optimal services to clients.

What does a player services representative do?

Player service representatives enjoy a salary of around $36K per year and must have high school diplomas or bachelor's degrees. They provide the main links between a football team's locker room and unions in meetings. They are also responsible for encouraging the use of funds, and they are elected every two years.

Client services professional vs player services representative salary

Client services professionals and player services representatives have different pay scales, as shown below.

	Client Services Professional	Player Services Representative
Average salary	$93,604	$28,843
Salary range	Between $51,000 And $169,000	Between $22,000 And $36,000
Highest paying City	-	Sacramento, CA
Highest paying state	-	Massachusetts
Best paying company	-	Diablo Country Club
Best paying industry	-	Hospitality

Differences between client services professional and player services representative education

There are a few differences between a client services professional and a player services representative in terms of educational background:

	Client Services Professional	Player Services Representative
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Client services professional vs player services representative demographics

Here are the differences between client services professionals' and player services representatives' demographics:

	Client Services Professional	Player Services Representative
Average age	40	40
Gender ratio	Male, 18.9% Female, 81.1%	Male, 35.6% Female, 64.4%
Race ratio	Black or African American, 11.8% Unknown, 5.2% Hispanic or Latino, 21.9% Asian, 6.3% White, 54.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 20.6% Asian, 6.6% White, 56.0% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between client services professional and player services representative duties and responsibilities

Client services professional example responsibilities.

Manage and maintain client information in CRM and create monthly shipping reports.
Utilize a CRM to manage current clients and schedule all planning activities.
Schedule client appointments with tax professionals on a variety of POS systems to manage the flow of daily operation.
Lead the development of intellectual property (IP) and internal/external processes and relationships in order to deliver ITIL offering.
Create job aids for customer service profession (CSP) when assisting high profile clients.
Assist clients with check-in, scheduling and payment processes.

Player services representative example responsibilities.

Maintain relationships with premium level player-base through telemarketing and event marketing to ensure property gaming revenue goals are achieve and exceed.
Experience with AS400 systems, CMS and LMS.
Assist seniors on their Medicare coverage and premiums.
Review and maintain DMV policy and procedure manual.
Operate a POS system to process and itemize admissions.
Serve as subject matter expert for transportation master data integrity in TMS.

Client services professional vs player services representative skills

Common client services professional skills

Client Service, 12%
Inbound Calls, 10%
Client Issues, 8%
Appointment Scheduling, 5%
CSP, 5%
Telephone Calls, 5%

Common player services representative skills

Guest Service, 15%
Data Entry, 11%
Customer Service, 9%
Casino Floor, 8%
Reservations, 6%
Excellent Guest, 6%

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Office and Administrative Industry
Client Services Professional
Client Services Professional vs Player Services Representative

Updated January 8, 2025

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