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Client services professional vs sales associate and customer service

The differences between client services professionals and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services professional and a sales associate and customer service. Additionally, a client services professional has an average salary of $93,604, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a client services professional include client service, inbound calls and client issues. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Client services professional vs sales associate and customer service overview

Client Services ProfessionalSales Associate And Customer Service
Yearly salary$93,604$28,654
Hourly rate$45.00$13.78
Growth rate-4%-4%
Number of jobs120,316298,588
Job satisfaction--
Most common degreeBachelor's Degree, 41%High School Diploma, 34%
Average age4040
Years of experience1212

What does a client services professional do?

A client service professional is in charge of helping companies build positive relationships with clients. Their responsibilities typically involve performing research and analysis to determine market trends and ideal practices, finding new business and client opportunities, developing service plans and strategies, reaching out to clients to identify and meet their needs, and providing assistance as needed, ensuring efficiency and client satisfaction. Moreover, a client service professional must maintain an active communication line with staff, helping them provide optimal services to clients.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Client services professional vs sales associate and customer service salary

Client services professionals and sales associate and customer services have different pay scales, as shown below.

Client Services ProfessionalSales Associate And Customer Service
Average salary$93,604$28,654
Salary rangeBetween $51,000 And $169,000Between $21,000 And $38,000
Highest paying City-Bellevue, WA
Highest paying state-Connecticut
Best paying company-GEICO
Best paying industry-Manufacturing

Differences between client services professional and sales associate and customer service education

There are a few differences between a client services professional and a sales associate and customer service in terms of educational background:

Client Services ProfessionalSales Associate And Customer Service
Most common degreeBachelor's Degree, 41%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Client services professional vs sales associate and customer service demographics

Here are the differences between client services professionals' and sales associate and customer services' demographics:

Client Services ProfessionalSales Associate And Customer Service
Average age4040
Gender ratioMale, 18.9% Female, 81.1%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 11.8% Unknown, 5.2% Hispanic or Latino, 21.9% Asian, 6.3% White, 54.1% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between client services professional and sales associate and customer service duties and responsibilities

Client services professional example responsibilities.

  • Manage and maintain client information in CRM and create monthly shipping reports.
  • Utilize a CRM to manage current clients and schedule all planning activities.
  • Schedule client appointments with tax professionals on a variety of POS systems to manage the flow of daily operation.
  • Lead the development of intellectual property (IP) and internal/external processes and relationships in order to deliver ITIL offering.
  • Create job aids for customer service profession (CSP) when assisting high profile clients.
  • Assist clients with check-in, scheduling and payment processes.
  • Show more

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Client services professional vs sales associate and customer service skills

Common client services professional skills
  • Client Service, 12%
  • Inbound Calls, 10%
  • Client Issues, 8%
  • Appointment Scheduling, 5%
  • CSP, 5%
  • Telephone Calls, 5%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%

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