Client services professional work from home jobs - 139 jobs

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary: The primary responsibility of this position is to develop evidence-based medical policies for Aetna, known as Clinical Policy Bulletins (CPBs). The individual will respond to inquiries from Aetna medical directors and clinical staff regarding the medical necessity and proven value of specific items and services eligible for coverage under Aetna's medical benefit plans, emphasizing scientific evidence and supporting rationale. Additionally, the role involves addressing questions about the appropriate interpretation, application, and implementation of the CPBs. The individual will also be responsible for revising and updating the CPBs based on new clinical evidence or other relevant information. Furthermore, the individual will collaborate with internal teams to ensure alignment of Aetna CPBs with organizational goals and processes. This position reports to the Aetna Medical Affairs Executive Director of the Clinical Policy Unit and works directly with other colleagues on the Clinical Policy Unit Team, as well as colleagues across Medical Affairs. Required Qualifications: Knowledge of: Strong understanding of evidence-based medicine and health technology assessment. Deep understanding of methodological principles of clinical study design and statistical methods used in clinical research. Facility with PubMed database search engine for accessing published, peer-reviewed medical literature. Skill In: Evaluating the methodological quality of clinical studies Conducting literature searches and summarizing the results Desktop Tools - Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Excel Excellent communication skills: this includes written and verbal skills. Superior writing skills that require moderate to minimal editing, and proficiency in technical writing. Excellent time management and multi-tasking skills. Ability To: Conduct rapid reviews using PubMed and other relevant clinical evidence resources to identify evidence relevant to the safety and effectiveness of a clinical intervention, identify the highest quality evidence, summarize the results of each of those studies, and reach conclusions about the overall quality of evidence in support of the intervention. Research and provide rapid responses to clinical questions from Aetna medical directors or other clinical staff regarding the medical necessity and experimental and investigational status of interventions that are eligible for coverage under Aetna medical plans, considering published evidence, systematic evidence reviews, clinical practice guidelines, consensus statements, and technology assessments. Develop and update clinical policies (CPBs) on the experimental and investigational status and medical necessity of technologies eligible for coverage under Aetna medical plans, as well as clinical criteria for their use. Candidate is required to have regular and predictable attendance. Candidate will be required to complete any additional tasks as directed by supervisor or manager. Preferred Qualifications: Knowledge of: Prior relevant work experience related to evidence-based clinical policy development. Broad knowledge of clinical medicine, including drugs, biologics, devices, surgical procedures, tests, and therapies. Basic understanding of commercial health insurance and Medicare and Medicaid programs. Basic understanding of the regulatory environment for medical technologies, including the FDA approval process and Medicare coverage determinations Basic understanding of the system of standardized codes used in the billing and tracking of healthcare services to report a patient's medical diagnosis (ICD-10 diagnosis codes) and the medical procedures performed on them (CPT and HCPCS procedure codes). Familiarity with payment, coding and reimbursement policies and utilization management tools that are used in managed care organizations. Demonstrated experience in technical writing on clinical topics. Skill in: Familiarity with QuickBase Familiarity with TeamSite or other web content management systems. Ability To: Assist with editing and web publication of clinical policies, as needed; ability to do basic web publication tasks when both staff involved in web publication are unavailable. Facility in use of generative artificial intelligence tools; participate in development and testing of AI tools for clinical policy, Willingness to complete other administrative tasks as needed. Education: Master's or above in public health, basic health-related science, or healthcare fields. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $95,738.00 - $206,206.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Client Principal Provides executive oversight and strategic engagement with the client executive stakeholders. Helps shape the client executive thinking into the services / applications being delivered. Delivers guidance into the art of the possible and a roadmap to get there. Ensures the quality of documentation from the functional and technical architects throughout the workshop and design phases. Is accountable for the sign off of the artefacts created during the Design phase including, user stories, sprints & deliverables, documentation, final scope and acceptance criteria. Responsibilities Organizing and managing client workshops during the kick off and design phase to ensure that all relevant stakeholders are involved. Clear communication of the project background, goals, objectives, timescales and budget. Identify opportunities where Iron Mountain Solutions or Professional Services can assist prospective and existing clients. Assist pre-sales activities by functioning as a Professional Services SME for clients and internal teams. Create and manage all project documentation including but not limited to budget/finance reports, staff utilisation, risk register, decision logs, project status reports and comprehensive implementation plans. Leading the design workshops and publishing the documentation prepared by the functional & technical architects. Ensuring that the client can prioritise functional requirements during the sprints based upon recommendations on impact, urgency and cost. Ensuring the solution engineers can work from the design documentation. Finalising the scope of work, terms and conditions, payment milestones, resources, process for scope changes, functionality changes. Closing the project at its completion and handover to customer success. Translate client needs into executable Statements of Work as part of the formal contracting process Core Skills Understanding of managing complex client projects and requirements with engagement up to C level. Demonstrate knowledge and confidence in executing and implementing implementation best practices, Agile development, methodologies , and content services platform technology. Understanding and management of a P&L for project resources. Commercial acumen to run P&L on the projects and maintain margin. Able to write business reports and business cases for the outcomes / potential outcomes of a project / change. Be able to demonstrate return on investment & cost analysis. Secondary Skills Good understanding of Content Services Platforms and the marketplace. Good understanding of Enterprise IT architecture and landscape. Good understanding of cloud & enabling technologies such as JavaScript, JSON, Python, Rest API, XML etc. Excellent presentation skills. Qualifications 10+ years of experience as a consultant/professional services lead with a demonstrated track record of delivering successful digital projects. 5+ years of direct implementation experience with all aspects of an Enterprise Content Management platform from deployment to development of advanced business solutions and workflows; relevant platform certifications are a plus. Demonstrated ability and experience executing projects using agile methodologies Experience creating and presenting professional client-facing documentation and demonstrating outstanding negotiation and collaboration facilitation. #Li-Remote Reasonably expected salary range: $93,400.00 - $124,500.00Category: Sales

Job role: If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. Responsibilities: Provide customer service, assist with customer issues. Receive and respond to calls in a timely manner Make notations on customer accounts Requirements: No Experience is required but preferred For At Home position must have minimum required equipment listed on our website. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Amaz Property Management USA is a leading property management company that specializes in managing residential and commercial properties across the United States. Our mission is to provide exceptional service to our clients and tenants, while maintaining the highest standards of professionalism and integrity. Contract Details: This is a full-time, remote position with Amaz Property Management USA. As a remote customer service professional, you will have the opportunity to work from the comfort of your own home while providing excellent customer service to our clients and tenants. Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Professional. In this role, you will be responsible for handling phone, chat, and email inquiries from our clients and tenants. You will serve as the first point of contact for any questions, concerns, or issues they may have. Responsibilities: - Respond to phone, chat, and email inquiries in a timely and professional manner - Provide accurate and helpful information to clients and tenants - Assist with general inquiries, maintenance requests, and lease inquiries - Troubleshoot and resolve any customer service issues - Maintain a high level of customer satisfaction and ensure a positive customer experience - Collaborate with team members to ensure all inquiries are handled efficiently and effectively - Keep detailed records of all customer interactions and follow up as needed - Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants - Assist with other administrative tasks as needed Requirements: - High school diploma or equivalent - Previous customer service experience, preferably in a remote setting - Excellent communication skills, both written and verbal - Ability to multitask and prioritize tasks effectively - Strong problem-solving skills - Proficient in using various computer programs and systems - Ability to work independently and in a team environment - Availability to work a full-time schedule, including some evenings and weekends as needed Benefits: - Competitive salary - Work from the comfort of your own home - Comprehensive training and support - Opportunities for career growth and development - Collaborative and supportive work environment - Paid time off and holidays If you are a customer service professional who is passionate about providing exceptional service and enjoys working in a remote setting, we encourage you to apply for this exciting opportunity with Amaz Property Management USA. Join our team and help us continue to provide top-notch service to our clients and tenants.

Remote Customer Service Professional - Phone, Chat, Email Covenant Academy is a K-12 classical Christian school that equips students for life, college, and beyond, using the time-tested tools of classical methodology. All subjects are taught through the lens of a Christian worldview. Our students are engaged by a supportive community of involved parents and faculty who are talented, caring, and godly. Covenant endeavors to see the character of Christ formed in each students life, while providing an educational program of academic excellence. Contract Details: This is a full-time, remote position with Convenant Academy. As a remote customer service professional, you will have the opportunity to work from the comfort of your own home while providing excellent customer service to our clients and tenants. Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Professional. In this role, you will be responsible for handling phone, chat, and email inquiries from our clients and tenants. You will serve as the first point of contact for any questions, concerns, or issues they may have. Responsibilities: - Respond to phone, chat, and email inquiries in a timely and professional manner - Provide accurate and helpful information to clients and tenants - Assist with general inquiries, maintenance requests, and lease inquiries - Troubleshoot and resolve any customer service issues - Maintain a high level of customer satisfaction and ensure a positive customer experience - Collaborate with team members to ensure all inquiries are handled efficiently and effectively - Keep detailed records of all customer interactions and follow up as needed - Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants - Assist with other administrative tasks as needed Requirements: - High school diploma or equivalent - Previous customer service experience, preferably in a remote setting - Excellent communication skills, both written and verbal - Ability to multitask and prioritize tasks effectively - Strong problem-solving skills - Proficient in using various computer programs and systems - Ability to work independently and in a team environment - Availability to work a full-time schedule, including some evenings and weekends as needed Benefits: - Competitive salary - Work from the comfort of your own home - Comprehensive training and support - Opportunities for career growth and development - Collaborative and supportive work environment - Paid time off and holidays Great Atmosphere - We are all about supporting each other while encouraging your career development! Awesome Benefits - We offer a competitive wage, generous paid-time off, medical, dental, vision, HSA, maternity pay, 401k + company match, continuing education allowance, pet care benefits, and more! Flexible Schedule Career Advancement Opportunities- We pride ourselves on growing from within! If you are a customer service professional who is passionate about providing exceptional service and enjoys working in a remote setting, we encourage you to apply for this exciting opportunity with Convenant Academy Join our team and help us continue to provide top-notch service to our stendents. Join Covenant Academy is a K-12 classical Christian school Be part of our integrated team, Students dreams a reality. Apply now! Package Details 401K

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Client Services and Administrative Support assistant and become an integral part of a dynamic team supporting a growing business in the banking sector. In this role, you will manage client data, streamline processes, and ensure smooth communication across platforms. Your work will directly impact operational efficiency and client satisfaction by handling CRM systems, scheduling, and marketing tasks. This position is ideal for someone who thrives in a structured environment, enjoys organizing information, and brings creativity to marketing initiatives while maintaining a proactive and detail-oriented approach. • Salary Range: from $1,150 USD to $1,220 USD. Responsibilities include, but are not limited to: Make outbound calls when necessary to support client engagement Manage email communications and maintain organized inboxes Schedule events and coordinate logistics, including creating flyers and PowerPoint presentations Handle data intake and upload lead information into the system Utilize Canva for visual content creation Oversee pipeline management to track progress and opportunities Execute marketing tasks and assist with campaign planning Manage Salesforce CRM, ensuring accurate and timely data entry Collaborate with team members to ensure smooth onboarding and training processes Requirements: • Location & Time Zone: Remote, CST (Central Standard Time) • Working Hours: 8:30 AM - 5:30 PM CST • Software/Tools Required: • Salesforce (mandatory) • Salesloft • Microsoft 365 • Canva Required Skills: •Minimum of 1 year of experience with a client-facing role/intake role. •Advanced/native-level English skills (both written and spoken) • Marketing or sales background preferred • Organized • Attention to detail • Proactive • CRM proficiency (Salesforce) preferred • Customer service • Basic Excel experience • Creative • Systematic • Leadership Work Shift: Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service. What You'll Do Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction Stay Informed- ️ Keep up with industry trends, top destinations, and travel deals to offer expert recommendations Manage Bookings- ️ Handle all reservations and logistics accurately and efficient Problem-Solve- ️ Address client challenges before or during travel with proactive solutions What Were Looking For Passion for travel and helping others explore the world Strong communication and interpersonal skills Excellent organization and attention to detail Self-motivated and comfortable working independently in a remote environment Sales or customer service experience is a plus (not required) Reliable internet, computer or smartphone, and a dedicated workspace Must be 18+ What We Offer Comprehensive training and ongoing support Flexible remote work- full-time or part-time Exclusive travel discounts and perks Supportive, collaborative remote team environment Unlimited earning potential 🪪 IATA cards available for qualified agents Apply Today! Turn your love for travel into a fulfilling career as a Client Services / Travel professional!

COMPLETE FIRST & FOLLOW THE ONBOARDING STEPS BELOW Answer incoming calls from customers to take orders, answer inquires and questions, handle complaints, troubleshoot problems, and provide product information. Education and Experience high school diploma or equivalent proficient in computer applications knowledge of customer service principles and practices some experience in a call center service MUST HAVE PC/Laptop Headset Hard Wired Internet Pass a background Check ($30) Quite Place To Work BEFORE WE PROCESS YOUR APPLICATION YOU MUST BE ACCEPTED AS AN AGENT WITH OUR COMPANY. TO DO SO PLEASE FOLLOW THE STEPS BELOW ! STEP 1 https://link.arise.com Start your account, when it asks for a referral code- ENTER (3449185) STEP 2 When it asks which contractor type, choose service partner and enter (880541638-FEIN#) Stokes Management & Solutions Once your Approved IT SHOULD SAY PENDING, this will ensure youre registered properly. STEP 3 Text DONE TO 470-227-1699 WITH YOUR FULL NAME YOU WILL THEN BE APPROVED THROUGH THE COMPANY AND CAN PROCEED WITH SIGNING YOUR CONTRACT DOCUMENTS. ONCE DOCUMENTS ARE SIGNED THERE WILL BE A BASIC ASSESSMENT TO COMPLETE (dont let this scare you, its very basic). It will take 24 hours after you have completed your assessment for Arise to link it to your account. VERY IMPORTANT: If you do not have equipment to start, we partner with a company that offers very affordable equipment as well as payment plans. Click the link here to purchase https://wahequipmentsolutions.com/smsstaffing This position is totally REMOTE. Training 2-4 weeks. You must have your own equipment. Background check required, as you will deal with clients personal information. www.sms-staffing.com

Since 2020, McH Recruiting has been a leading recruiting agency specializing in providing work-from-home opportunities for independent contractors. Partnering with arise virtual solutions allows us to offer the best clients and work environments to our contractors. We are the bridge to opportunity, connecting talented professionals with fulfilling work from home careers. - Responsibilities: Respond to customer inquiries via email, phone, video chat or other means of communication as appropriate. Support customers by troubleshooting problems and finding solutions. Assure that all conversations are handled in a tactful yet assertive manner; providing friendly service while maintaining accountability for quality of work. Document all communications on the appropriate channels (CRM system) as required. Maintain excellent knowledge of all company products/services and industry trends in order to accurately answer questions about products/services and provide pertinent information about competitors. Maintain excellent knowledge of how to use CRM software Requirements: Must have a laptop or pc. If you do not have one we have resources to help. Must have ethernet internet connection Must be able to pass a background check - McH Recruiting is not currently open to new or returning Customer Service Professionals that reside within California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin. -

Join our dynamic and growing Operations team as a Customer Service Representative, where you will play a pivotal role in delivering outstanding service to our valued clients in either the Life Insurance or Long-Term Care sectors. We are seeking passionate colleagues who are committed to improving customer experiences and are eager to contribute to our mission of making decisions easier and making lives better. As part of our team, you will have the opportunity to engage with customers, provide insightful solutions, and support them in navigating their insurance needs, all while being part of an encouraging and innovative work environment. Position Responsibilities: Deliver reliable and professional service to John Hancock clients, fostering customer satisfaction and loyalty while meeting quality and productivity expectations. Provide effective, timely resolution to customer inquiries, striving for first-call resolution and translating problem scenarios into positive service experiences. Maintain a positive and cooperative tone with both customers and coworkers, improving the perception of John Hancock in the marketplace. Work both independently and collaboratively in a team environment to accurately resolve issues and meet service levels. Stay updated on product, industry, service, and policy changes through ongoing training, and use all systems and resources to meet customer needs. Ensure customer service excellence by listening carefully, empathizing in high-pressure situations, and adhering to privacy and transaction processing procedures. Qualifications: Proven experience in customer service, with prior experience in the insurance industry considered a valuable asset. Excellent time management skills, with the ability to prioritize tasks effectively and meet deadlines. Strong teamwork and collaboration abilities, coupled with the capacity to work well under pressure. Proficient in computer operations and adept at using technology to enhance customer service. Highly customer-focused, with a focus on taking practical actions to resolve issues and meet client needs. Proven concern for organization and quality, with a creative approach to problem-solving and a flexible attitude. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. If you are applying to this role in Massachusetts, please note the salary range is $36,880 - $57,625 USD About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location USA, Massachusetts - Full Time Remote Working Arrangement Remote Salary range is expected to be between $36,880.00 USD - $57,625.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

At Champ's Family Automotive in Surprise and Goodyear, AZ, we are proud to be your neighborhood automotive and diesel specialists, and we are committed to bringing our customers all the best we can, ALL OF THE TIME. The owner (Josh “Champ” Champion) at Champ's Family Automotive, has been serving the valley for over 15 years. He is ASE Master Certified Master L1 and L2 with ASE in Diesel Repair and Performance. As an owner operated shop, we hire the best of the best. Technicians, service advisors, and industry professionals want to work at Champs Family Automotive because we are a leadership team who leads by example. We reinforce this every day by working side by side with our Technicians and Service Advisors, turning wrenches, rotating tires, writing service tickets, and working one-on-one with customers. We've worked hard to build our family business and maintain our core values! Trust, integrity and honesty are so much more than just words to us, they are how we live our life and the foundation of our business. The technicians at Champs Family Automotive are committed to preserving a clean environment in which to perform our auto and diesel repair services in Surprise and Goodyear, AZ. Our dedication to safety and cleanliness benefits our hardworking staff and our clients. Since we opened our doors, we have maintained strict sanitation standards to help keep our employees and customers healthy. Our team is mindful of potential health scares and concerns, so we endeavor to make your visit to our shop as hygienic as possible. When you need auto, diesel, or RV repairs in the West Valley area, stop by either of our convenient locations. You will receive expert automotive service from the cleanest team in the region. Contract Details: This is a full-time, remote position with Champs Family Automotive USA. As a remote customer service professional, you will have the opportunity to work from the comfort of your own home while providing excellent customer service to our clients. Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Professional. In this role, you will be responsible for handling phone, chat, and email inquiries from our clients. You will serve as the first point of contact for any questions, concerns, or issues they may have. Responsibilities: • - Respond to phone, chat, and email inquiries in a timely and professional manner • - Provide accurate and helpful information to clients and tenants • - Assist with general inquiries, maintenance requests, and lease inquiries • - Troubleshoot and resolve any customer service issues • - Maintain a high level of customer satisfaction and ensure a positive customer experience • - Collaborate with team members to ensure all inquiries are handled efficiently and effectively • - Keep detailed records of all customer interactions and follow up as needed • - Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants • - Assist with other administrative tasks as needed Qualifications Requirements: • - High school diploma or equivalent • - Previous customer service experience, preferably in a remote setting • - Excellent communication skills, both written and verbal • - Ability to multitask and prioritize tasks effectively • - Strong problem-solving skills • - Proficient in using various computer programs and systems • - Ability to work independently and in a team environment • - Availability to work a full-time schedule, including some evenings and weekends as needed Additional Information Benefits Medical Plan, PTO, 401k, vision and dental is offered along with Aflac Additional Information Champs Family Automotive has always endeavored to perform exceptional automotive repair services in Goodyear and Surprise, AZ. But the attention and care we provide for your cars, trucks, and SUVs are only surpassed by the attention and care we provide for you. Since we opened our doors and garage bays, we have done everything we can to keep our technicians and loyal customers healthy and safe. Our safety protocols are unrivaled in the Valley of the Sun, and yet another example of our commitment to you. Our efforts to keep you healthy at all times include: We look forward to seeing you soon at Champs Family Automotive.

Job Title: Remote Client Service Consultant Hourly Pay: $18 - $22/hour We're looking for a Client Service Consultant to join our remote team and provide friendly, reliable support to our customers. In this role, you'll be the first point of contact for client questions, offering guidance on products, helping resolve issues, and ensuring each customer feels heard and valued. This is a great opportunity for someone who enjoys problem-solving, values clear communication, and wants to work in a flexible, work-from-home environment. With a supportive team and helpful training materials, you'll be set up for success and growth in a client-facing role. Key Responsibilities: Respond promptly to customer inquiries through phone, email, or chat with professionalism and empathy Assist clients with understanding product features, using tools, or resolving common technical issues Accurately process orders, returns, and account updates in a timely manner Maintain well-organized records of all client communications and outcomes in the system Follow up with clients to ensure their concerns are resolved and satisfaction is achieved Collaborate with fellow team members to troubleshoot more complex concerns and escalate issues when needed Qualifications: Excellent verbal and written communication skills with a calm, helpful tone Strong organizational skills and the ability to manage several client interactions at once Comfortable using online systems, CRM tools, and customer service platforms Previous experience in customer service, client support, or consulting is helpful, but not required Must have a quiet, distraction-free home workspace and a reliable internet connection Perks & Benefits: 100% remote position with flexible scheduling options Hourly pay between $18 - $22, based on skills and experience Paid training and structured onboarding resources Supportive team culture and frequent virtual check-ins Clear pathways for growth into senior support or client success roles

Join our dynamic and growing Operations team as a Customer Service Representative, where you will play a pivotal role in delivering outstanding service to our valued clients in either the Life Insurance or Long-Term Care sectors. We are seeking passionate colleagues who are committed to improving customer experiences and are eager to contribute to our mission of making decisions easier and making lives better. As part of our team, you will have the opportunity to engage with customers, provide insightful solutions, and support them in navigating their insurance needs, all while being part of an encouraging and innovative work environment. Position Responsibilities: Deliver reliable and professional service to John Hancock clients, fostering customer satisfaction and loyalty while meeting quality and productivity expectations. Provide effective, timely resolution to customer inquiries, striving for first-call resolution and translating problem scenarios into positive service experiences. Maintain a positive and cooperative tone with both customers and coworkers, improving the perception of John Hancock in the marketplace. Work both independently and collaboratively in a team environment to accurately resolve issues and meet service levels. Stay updated on product, industry, service, and policy changes through ongoing training, and use all systems and resources to meet customer needs. Ensure customer service excellence by listening carefully, empathizing in high-pressure situations, and adhering to privacy and transaction processing procedures. Qualifications: Proven experience in customer service, with prior experience in the insurance industry considered a valuable asset. Excellent time management skills, with the ability to prioritize tasks effectively and meet deadlines. Strong teamwork and collaboration abilities, coupled with the capacity to work well under pressure. Proficient in computer operations and adept at using technology to enhance customer service. Highly customer-focused, with a focus on taking practical actions to resolve issues and meet client needs. Proven concern for organization and quality, with a creative approach to problem-solving and a flexible attitude. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. If you are applying to this role in Massachusetts, please note the salary range is $36,880 - $57,625 USD About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location USA, Massachusetts - Full Time Remote Working Arrangement Remote Salary range is expected to be between $36,880.00 USD - $57,625.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

The nation's leading administrator of insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. WE ARE THE KIND OF EMPLOYER YOU DESERVE. illumifin is a leading provider of business process outsourcing for the insurance industry, managing policies for the nation's largest insurers. We also provide clients with unique risk management insight built upon our proprietary databases. This role's purpose is to handle inbound calls, research and resolve issues, review financial transactions, and accurately respond to inquiries in a timely and professional manner. Answer incoming calls regarding annuity contracts, which will include general inquiries, service requests, concerns from consumers and agents. Utilize multiple online resources to accurately educate and/or process requests specific to highly regulated products. Comply with organizational privacy policies, including HIPAA and all other state/federal rules and regulations. Provide prompt, courteous and excellent service to internal and external customers always. This includes the ability to demonstrate compassion, empathy, and industry aptitude. Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved. Ability to meet and/or exceed established metric requirements. Ability to deescalate challenging situations and identify when situations should be appropriately escalated to the next level. Issues are referred to appropriate areas to ensure efficient resolution, involving leadership when necessary. Stay up to date on carrier and company policies and procedures. Adhere to established service standards while maintaining quality standards. Uses time effectively and efficiently. Other duties as assigned.

Virtual Customer Service Professional - . Hourly pay rate is $9.00 per hour depending on experience and the company that you are assigned to. Must work a minimum 25 hours per week and full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies.• No Cold Calling, No Telemarketing, inbound calls only. Qualifications Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Additional Information Technical Requirements: • Computer ( PC only ) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you'll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you! Responsibilities : ● Handle inbound and outbound calls to support customers of various clients ● Provide excellent customer service, addressing questions and concerns ● Accurately enter information into our database ● Follow up with customers as needed to ensure satisfaction ● Meet and exceed performance metrics to qualify for advancement opportunities Requirements● High school diploma or equivalent ● Strong verbal communication skills ● Reliable internet connection and a quiet workspace ● Basic computer skills (Microsoft Office proficiency) ● Ability to work flexible hours, including evenings and weekends (set your own schedule) Technology Requirements (MANDATORY to begin work): ● Windows 11 desktop or laptop ● Minimum 16 GB RAM ● No Chromebooks or Apple devices ● Dual monitors recommended (not required at application) ● USB noise -canceling headset (not required at application) Benefits● Fully remote position - work from anywhere ● Starting pay of $12-$15/hour ● Flexible self -scheduling ● Advancement opportunities based on performance ● Supportive team environment

Work From Home as a Customer Service Professional (CSP) with Biz Delegation Services, LLC! We are a digital marketing and outsourcing company located in Saint Louis, MO. We are committed to connecting Independent Contractors with amazing, legit, and flexible remote opportunities so that you can take back your life and find your balance. We are proud to partner with Arise Virtual Solutions to give customer service professionals the opportunity to work from home and provide customer service to many well know fortune 500 companies who outsource their call volume to Arise. Whats the Scoop? Competitive Pay and Incentive Opportunities Set your own schedule and work when you want (15hrs min/week required) Twice a month direct deposit of pay. Full-Time, Part-time, and seasonal work as an independent contractor is available. Skip the daily commute and Work from the comfort of your own home Why Choose Us As Your IBO? We Pay you at the same rate that the client pays. We only charge a flat admin fee of $30.00 plus the Arise fee of $19.75 per pay period while servicing. We have our own CSP portal and live team chat so you can access training tools, schedule a virtual meeting with us, collab, socialize with other agents, view your pay, update information, and get support from us quickly and at anytime! No more waiting on email responses. We also host optional biweekly zoom trainings to our CSPs to help our agents become more successful. We have other independent contractor opportunities outside of Arise, and our CSPs get first dibs. We offer FREE certification for select clients and reimbursement up to $100 for all other client opportunities to CSPs who pass certification and service client for 90 days at the minimum hours per week required with good metrics. We offer our own performance incentives and giveaways to our CSPs. Such as giftcards, client certification vouchers, home office gear, and more. Qualifications: MUST BE 18 YEARS OR OLDER. MUST BE ABLE TO PASS A BACKGROUND CHECK. CALL CENTER EXPERIENCE IS REQUIRED. WORK FROM HOME EXPERIENCE IS PREFERRED. MUST BE MOTIVATED, DEPENDABLE, AND READY TO BEGIN WORKING. MUST BE WILLING TO PAY BETWEEN $9.99-$250 DEPENDING ON THE CLIENT YOU CHOOSE FOR CERTIFICATION. ALL CLIENTS REQUIRE CSPs TO BECOME CERTIFIED BEFORE SERVICING. However, We do provide 1 FREE certification voucher for select clients to all CSPs and certification reimbursements up to $100 for all other client opportunities. MUST ENROLL IN CLIENT CERTIFICATION WITHIN 30 DAYS OF JOINING OUR TEAM. Unfortunately, we are NOT accepting Applicants that reside in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, Wisconsin. Home office Requirements: Must have a Windows or MAC computer preferably with dual monitors that meets system requirements. All in one computers are not supported. May be able to use a laptop if it meets requirements. Must pass a PC Scan. Please click here to view a full list of equipment requirements. Hard Wired internet connection through Ethernet USB Head-Set w/ mic for certification Hard Wired landline telephone service with long distance (for some clients, not all) Hard-wired Telephone and headset for servicing (for some clients, not all) Dedicated workspace, free from distractions. If you need to finance computer equipment, please use a certified arise vendor such as this one: ************************************************** Please wait until your background check comes back approved and you select a client to service before purchasing equipment as some clients do not require all of this. Certification Training Prepares CSPs to take customer calls, policies, systems, etc. Once you pass certification, You start making money right away! Hours: Varies by the client, but typically 4 hours per day. 9am-1pm or 6pm-10pm. Location: Held in virtual classrooms w/ an instructor and other students. Pay: Certification training is unpaid by Arise, however we cover this cover this cost for agents serious about working from home. What's the Pay? Pay Rate: depends on the Client you are servicing. Client's pay range is between $9.50-$17.00 per hour + bonuses. Pay Date: Twice a month on the 1st and the 15th via direct deposit only. Ready to Join our Team and service clients on the Arise Platform? If so, please click "Apply" We review our applications within 72 hours, so keep an eye out on your email. After submitting your application, you will receive an email with instructions on submitting your voice sample. Once reviewed, we will contact you during the best time to reach you that you indicated on your application. Failing to submit a voice sample within 24 hours will result in automatic rejection of your application.

FOUR GENERATIONS GROUP, INC. Control your schedule. Control your life. Four Generations Group, Inc. is family owned and operated. We understand that work is meant to help support family not neglect family. With that understanding, we have partnered with Arise Virtual Solutions to help bring flexible, work-from-home opportunities to our contractors. We have a culture of creativity and teamwork, and we're always available to lend a helping hand, answer your questions, and play the "customer" when you practice. You'll never wonder why you can't reach your IBO during training or after. To us, "virtual" is NOT synonymous with "disconnected". If you want the freedom of controlling your schedule and your career path If you have limitations that make working in a traditional office difficult or impossible If you need to work around school If you just need part time work with flexible hours Allow 4 generations of my family to help you achieve virtual freedom so that you too can Be There The Way You Want for your family! Description: Provide sales, support, and customer service for some of America's top companies. Navigate client systems and update customer information and orders. Select your own schedule, half hour by half hour. Choose the client you service. Work from the comfort of your own home. Access to an online, instructor-led certification course. Starts at $8 - $12/hour depending on the client you choose. Requirements: Must pass background check. Must pass voice and other assessments. May have to pass a computer check. Must pass certification course. Must provide a notarized affidavit of identity. May have to take a drug test depending on client. You must have: Computer Dual monitor preferred but not required. Phone with headset (POTS and digital. No VOIP or softphone.) Internet (hardwired) USB headset Quiet space to work. *At this time, we can not work with people residing in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin.

We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin. We're looking for someone who can tackle customer issues, complaints, and inquiries head on -all while keeping customer satisfaction at the forefront of their decision-making and communication. Call Center Representative Responsibilities Manage large amounts of inbound and outbound calls with efficiency and courtesy Follow conversation prompts and scripts when handling different topics Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by going the extra mile when you can Keep accessible, comprehensive records of all conversations in our call center database Attend educational seminars to improve knowledge and performance level Meet or exceed personal/team qualitative and quantitative targets Call Center Representative Requirements Previous experience in a customer support role Proven track record of over-achievement on quotas Strong phone and verbal communication skills, plus active listening skills Comfortability with CRM systems and best practices Empathetic customer focus, flexibility to manage many different personality types Ability to multi-task, set priorities, and manage time effectively High school diploma or equivalent