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The differences between client success managers and business account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client success manager and a business account manager. Additionally, a client success manager has an average salary of $75,925, which is higher than the $68,498 average annual salary of a business account manager.
The top three skills for a client success manager include client facing, client satisfaction and cloud. The most important skills for a business account manager are customer service, product knowledge, and account management.
| Client Success Manager | Business Account Manager | |
| Yearly salary | $75,925 | $68,498 |
| Hourly rate | $36.50 | $32.93 |
| Growth rate | 5% | 5% |
| Number of jobs | 105,665 | 212,532 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 71% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
The role of a client success manager is to work closely with clients to ensure that they are receiving the right support and tools they need to achieve their goals. You will typically perform a few tasks, which include advising clients on purchasing decisions and onboarding new customers the following purchase, advocating for the company, and following-up on renewals to maintain customer retention and loyalty. As a client success manager, you must encourage upselling and cross-selling to maximize a customer's lifetime value.
Business Account Managers are experienced employees who manage client accounts. Companies usually employ them as distributors, retailers, manufacturers, or any other company with various business partnerships or dealings. They are in charge of managing the company's relationship with a specific client or group. They are the point of contact for these clients regarding requests or concerns related to company products or services. Business account managers ensure that the clients' concerns are properly addressed. They also ensure client loyalty and build harmonious working relationships with their assigned clients.
Client success managers and business account managers have different pay scales, as shown below.
| Client Success Manager | Business Account Manager | |
| Average salary | $75,925 | $68,498 |
| Salary range | Between $51,000 And $112,000 | Between $44,000 And $104,000 |
| Highest paying City | San Francisco, CA | Redmond, WA |
| Highest paying state | Oregon | New Jersey |
| Best paying company | Accenture | Meta |
| Best paying industry | Technology | Technology |
There are a few differences between a client success manager and a business account manager in terms of educational background:
| Client Success Manager | Business Account Manager | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 71% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client success managers' and business account managers' demographics:
| Client Success Manager | Business Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 53.8% Female, 46.3% | Male, 55.8% Female, 44.2% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |