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The differences between client success managers and market sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client success manager and a market sales manager. Additionally, a client success manager has an average salary of $75,925, which is higher than the $75,416 average annual salary of a market sales manager.
The top three skills for a client success manager include client facing, client satisfaction and cloud. The most important skills for a market sales manager are customer service, account management, and sales process.
| Client Success Manager | Market Sales Manager | |
| Yearly salary | $75,925 | $75,416 |
| Hourly rate | $36.50 | $36.26 |
| Growth rate | 5% | 5% |
| Number of jobs | 105,665 | 128,368 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 72% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
The role of a client success manager is to work closely with clients to ensure that they are receiving the right support and tools they need to achieve their goals. You will typically perform a few tasks, which include advising clients on purchasing decisions and onboarding new customers the following purchase, advocating for the company, and following-up on renewals to maintain customer retention and loyalty. As a client success manager, you must encourage upselling and cross-selling to maximize a customer's lifetime value.
Market Sales Managers oversee the performance of the company's products and services in a specific target market. They analyze sales data and prepare related reports. They come up with strategies to address sales concerns and to further improve sales performance. They should be familiar with the current industry trends to ensure that their strategies would bode well with the market. They should also be able to identify the sales strategies that would cater to their market. Market Sales Managers are also assigned to oversee the market sales team. This includes training new hires, cascading company updates and strategies, and engaging the team to perform well.
Client success managers and market sales managers have different pay scales, as shown below.
| Client Success Manager | Market Sales Manager | |
| Average salary | $75,925 | $75,416 |
| Salary range | Between $51,000 And $112,000 | Between $46,000 And $122,000 |
| Highest paying City | San Francisco, CA | Wallingford, CT |
| Highest paying state | Oregon | Connecticut |
| Best paying company | Accenture | Adobe |
| Best paying industry | Technology | - |
There are a few differences between a client success manager and a market sales manager in terms of educational background:
| Client Success Manager | Market Sales Manager | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client success managers' and market sales managers' demographics:
| Client Success Manager | Market Sales Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 53.8% Female, 46.3% | Male, 67.2% Female, 32.8% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |