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Client support professional full time jobs

- 64 jobs
  • IT Helpdesk / IT Technician / IT Support

    Astreya 4.3company rating

    New Albany, OH

    Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging, and tracking Escalate unresolved issues appropriately Adhere to safety protocols and client-specific guidelines End-User Support Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices. Troubleshoot and resolve common hardware and software issues. Deliver a high-quality, customer-focused service experience in a timely manner. Ticket Management Receive, document, and close support requests in ITSM tools (e.g., ServiceNow). Prioritize tickets based on urgency and impact. Escalate complex or unresolved issues following defined protocols. Hardware Deployment & Recovery Assist with or independently perform workstation deployments, device imaging, and equipment setup. Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines. Ensure accurate labeling, tagging, and asset tracking for all deployed equipment. Inventory & Asset Management Maintain and reconcile inventory of IT equipment and accessories at assigned site. Use asset tracking systems to manage device records, check-ins/outs, and stock levels. Participate in regular audits and support logistics for shipping/receiving hardware. AV & Conference Room Support Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras). Set up and tear down conference room tech for meetings or events. Support room readiness, monitor usage, and report or resolve AV issues. Documentation & Process Compliance Follow documented processes and standard operating procedures (SOPs) for all support tasks. Maintain clear and concise documentation for resolutions, escalations, and asset updates. Adhere to Astreya and client-specific protocols, including change and incident management. Customer Service & Communication Serve as a visible, approachable point of contact for IT-related issues at the site. Communicate effectively with users to understand issues and set clear service expectations. Represent Astreya's service commitment with professionalism and courtesy. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $39k-74k yearly est. 2d ago
  • Direct Support Professional

    Beacon Specialized Living 4.0company rating

    Newark, OH

    Join Beacon Specialized Living - Where Every Shift Makes a Difference Are you looking for a meaningful career where your work truly matters? At Beacon Specialized Living, we support adults with intellectual and developmental disabilities, mental health challenges, and autism, helping them live independent and fulfilling lives. No experience? No problem. If you have a caring heart and a strong work ethic, we'll give you the training and support you need to succeed. We offer flexible schedules with full-time, part-time, and on-call positions. Shifts are available in 8- or 12.5-hour options. What You'll Do as a Direct Support Professional (DSP) As a DSP, you'll make a difference every day by helping the people we serve reach their personal goals and live meaningful lives. You'll be part of a supportive team that values respect, compassion, and teamwork. Daily Responsibilities * Provide hands-on support with daily living skills, personal care, and goal setting. * Create a safe and positive environment where individuals served feel supported and respected. * Assist with meal preparation, housekeeping, and keeping the home organized. * Provide transportation to appointments, activities, and community events. * Advocate for individuals served and keep accurate documentation of services provided. * Administer medications as directed (training provided). * Support social engagement, recreation, and personal development. What We're Looking For * Compassionate and dependable people who enjoy helping others. * Team players who communicate well and work with empathy. * Reliable employees who show up and follow through. * Individuals who are willing to learn new skills and grow in their careers. * Someone who can stay calm and professional in challenging situations. What We Offer * Competitive pay and benefits including, medical, dental, and vision coverage (starting the first of the month after 60 days). * Paid Time Off: 88 Hours per year, eligible after 90 days of employment. * Free 24/7 telehealth for employees and families through First Stop Health. * Cell Phone plan discounts through Previ * Calm - Mental Health App that helps employees manage stress, sleep better, and have a healthier lifestyle. * Discounts at supporting merchants through Perkspot. * Paid training, including CPR, de-escalation, and medication administration. * Life insurance and 401(k) with employer match. * Opportunities for advancement and promotions through our LEAP program (Leadership, Excellence, Advancement, and Promotion). * Structured growth and leadership development for those ready to take the next step. Qualifications * Must be at least 18 years old. * High School Diploma or GED * Valid driver's license. * Compassionate and patient when supporting individuals with disabilities or mental health challenges. * Strong communication and teamwork skills. Why Work at Beacon At Beacon, we don't just offer jobs. We offer careers that make a difference. You'll be part of a company that values your growth, supports your goals, and celebrates the work you do every day. Your care changes lives, and we're here to help you reach your full potential. Beacon Specialized Living Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $21k-26k yearly est. 7d ago
  • Rehire Client Support Associate

    GHU

    Columbus, OH

    Responsive recruiter Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $39k-72k yearly est. Auto-Apply 52d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Westerville, OH

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $42.7k-67.9k yearly 40d ago
  • Direct Support Professional

    Alliance Summit Group 4.8company rating

    Columbus, OH

    PART-TIME and FULL-TIME- HOUSE MANAGER positions available - As a DSP( direct support professional), you will serve as a friend, mentor, and support-person to individuals with developmental disabilities. You will provide individualized direct care, lead socialization activities, help develop daily living skills, and assist with daily living needs. We genuinely care about our clients, our coworkers, our partners and our community. We care about the services we provide and positive outcomes for all our stakeholders. We value who we are and who we serve. We recognize that each person is different, with different skills, background, knowledge, and experience. We all have something special to contribute! We work to meet the needs of every client every time! No exceptions! No excuses! We are committed to providing great, safe service, going the extra mile for our clients and one another. We encourage our employees to take action and give their best every day. We embrace an environment that empowers employees to lead and make decisions. We don't dwell on our problems, we fix them!
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • DSP Caregiver (Columbus)

    Hattie Larlham 3.6company rating

    Columbus, OH

    Job Description Join our Residential Team as a Caregiver / Direct Support Professional (DSP) and help adults with intellectual and developmental disabilities with daily living skills, meal preparation, activities, appointments, and personal care assistance. "There are many cool things about my job! I get to form special relationships and bonds with our individuals and see growth as I assist and encourage them - anything from a silly handshake to helping someone learn to talk and better communicate with others, as well as receiving appreciation from the families of our individuals." - T.B. Opening: Direct Support Professional (DSP) - Hattie Larlham needs caring and compassionate candidates like you to help us achieve our mission. Shift: We operate 24/7/365 and have Direct Care positions available right now. Location: We have over 60 homes throughout the Columbus area and will match you with the perfect fit! Requirements: High School Diploma or equivalent Ohio Driver's License with five or fewer points Personal vehicle with car insurance Must be able to lift and assist individuals Apply today to learn more! We provide paid training for all new employees so you can provide the high-quality care and services we demand for the people we serve. Rewards and Benefits: Competitive Rates - Starting rate $17.43 / hr + shift differential. Earned Wage Access - Access your earned wages prior to Pay Day! Bonuses - Earn up to $2000 for each friend or family member we hire after you tell them about the great job opportunity you've discovered working as a Direct Care Worker. Paid Training - Learn First Aid/CPR, proper lifting techniques, how to maneuver a wheelchair, and understand non-verbal cues. Get Recognized - Your hard work will be rewarded with special event meals, gift card drawings, service recognition, awards, and numerous opportunities to win things like tickets, gift cards, and so much more! Paid Time Off - Work hard and relax. We all need a vacation every now and then and it's pretty cool when we're paid to relax! PTO is available at 24 hours/week and you get six (6) paid holidays when you're full-time. "Shif-Dif" - Make extra cash when you work 2nd or 3rd shift and on weekends. Wellness - Health Insurance Eligibility 1st of the Month After Hire - multiple Medical Plan Options, Dental, and Vision Plans, Free Life Insurance Policy, Employer Match Retirement Program, Employee Referral Bonus Program, and much more. Career or Stepping-Stone - With several employees with over 40 years of service, you too just might want to stay here awhile. If you are in college for a career in the medical field, Hattie Larlham is the perfect place to get hands-on experience for your chosen career. About: Hattie Larlham is a not-for-profit disability service organization providing care and support to over 1,600 children and adults throughout Ohio. Because we believe life is sacred, Hattie Larlham enhances the quality of life for people with intellectual and developmental disabilities and their families through our commitment to comfort, joy and achievement. Our compassionate and dedicated staff focuses on creating a nurturing environment in which individuals have opportunities to learn, have fun, feel safe, loved, and make choices about what happens in their lives. Powered by ExactHire:186914
    $17.4 hourly 2d ago
  • Operations 3rd Shift Support Associate Columbus

    Premier Produceone

    Columbus, OH

    Job Details Columbus - Columbus, OH Full Time $19.00 - $19.00 Hourly 3rd ShiftDescription Premier ProduceOne is hiring dependable, full-time Forklift Operators to support our warehouse team in Columbus. If you're experienced with tow motors and want stable hours, steady pay, and a clear path forward, keep reading. Shift Schedule 3rd Shift - Sunday through Friday, 7:00 pm until 2:30 am (end time may vary due to workload) 5-day work week (you'll have Saturday night + 1 other night off) Starts at $19.00 per hours. What You'll Do Move, stage and load pallets for nightly orders Replenish product for pickers throughout the shift Keep Warehouse organized, clean and ready for the next wave Operate stand-up forklifts and tow motors safely in a cold warehouse environment Qualifications Must be 18 years of age Operate with an eye for detail Ability to work in a refrigerated warehouse environment Experience operating Tow Motors/Forklifts helpful Knowledge of RF Scanners a plus Must be able to repetitively lift and carry 75 pound packages * Premier ProduceOne is an equal opportunity employer * * We are a federal contractor & comply with eVerify * * Drug screen and background checks performed on all candidates *
    $19-19 hourly 60d+ ago
  • Direct Support Professional

    First Step Healthcare LLC 3.5company rating

    Columbus, OH

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development Company parties Paid time off Position: Direct Support Professional (DSP) Location: Westerville area, OH Schedule: Monday 10:00 AM 3:00 PM Wednesday 10:00 AM 3:00 PM Thursday 7:00 AM 3:00 PM Friday 10:00 AM 9:00 PM Every other Sunday 7:00 AM 3:00 PM Why Work Here? Join First Step Healthcare to make a meaningful impact on individuals quality of life! We integrate each clients well-being into every aspect of our care, adopting a holistic approach that balances health, wellness, and personal growth. We seek candidates who exhibit the utmost care and consideration for our clients and the community we serve. Become part of a team that truly values respect, compassion, and transformative support. About First Step Healthcare At First Step Healthcare, our unwavering commitment is to deliver heartfelt, compassionate care and steadfast support services for individuals with developmental disabilities. We cultivate a safe, nurturing, and inclusive environment where each person is respected, valued, and enveloped in understanding. Our unique talent lies in inspiring clients to embrace healthier lifestyles and genuine desire for transformative experiences. Role Overview As a Direct Support Professional, you will: Execute each task thoughtfully, helping clients live healthy, fulfilling lives. Provide personal careassisting with walking, hygiene, and bedside support. Perform domestic duties, including cooking, cleaning, laundry, and errands. Support individuals or families during times of incapacitation, offering companionship and assistance adapting to new life situations. Carry out healthcare-related tasks under RN or physiotherapist guidance (vital signs, medication reminders). Plan, shop for, or prepare nutritious meals, or assist families in these tasks. Transport clients to appointments or outings. Educate or counsel clients on household upkeep, utilities, hygiene, nutrition, or childcare. Document and update client progress, services rendered, and any condition changes. Ensure weekly reporting compliance on client objectives and overall health. Additional Duties & Requirements: Capable of independently lifting up to 35 lbs; repositioning clients using adaptive equipment with assistance. Maintain current CPR certification and background check. Complete state-mandated 8-hour annual training and recertification. Qualifications High school diploma or equivalent. Valid drivers license and reliable transportation. Experience with individuals with developmental disabilities (preferred). Strong communication, problem-solving, and interpersonal skills. Ability to pass background check and complete mandated trainings (CPR, med-certification, DODD). What We Offer Competitive hourly rate, with shift differentials for weekend coverage. Paid training, certifications, and continuing education opportunities. PTO for full-time employees (must work a minimum of 32 hours per week to qualify). Supportive team environment with ongoing supervision and mentorship. Opportunity for growth into leadership or clinical roles. Mileage reimbursement for community outings.
    $28k-35k yearly est. 23d ago
  • House Manager Direct Support Professional

    Inclusion Health Services 4.3company rating

    Columbus, OH

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Training & development As a House Manager you are leading and supervising the staff, managing the day-to-day operations of the home, and ensuring the health, safety, and well-being of residents. Responsibilities include but are not limited to: Schedule management, training and performance management, implementing Individual Support Plans (ISPs), coordinating care and appointments, and maintaining household records. Make a difference in the lives of Adults and Teens with Developmental Disabilities and/or Mental/Behavioral Health Challenges PART TIME & FULL TIME POSITIONS PAID TRAININGS PROVIDED FLEXIBLE SCHEDULES WEEKLY PAY ( $300 - $500 ) TEAM LEADS/SUPERVISORS $500 - $700 ) REFERRAL BONUSES ( OTHER BONUSES AND INCENTIVES ) ADVANCEMENT OPPORTUNITIES OPENINGS IN COLUMBUS MINIMUM QUALIFICATIONS: DRIVERS LICENSE, RELIABLE TRANSPORTATION, HIGH SCHOOL DIPLOMA OR G.E.D and ABLE TO PASS BACKGROUND CHECK EXPERIENCE A PLUS BUT NOT REQUIRED *** IF YOU DO NOT MEET MINIMUM QUALIFICATIONS PLEASE ASK ABOUT OTHER JOB OPPORTUNITIES WITHIN THE COMPANY *** HOW TO START WITH INCLUSION HEALTH SERVICES Send Inquiry or Resume to Human Resources:
    $300-500 weekly 8d ago
  • Direct Support Professional (DSP) / Caregiver

    Chippewachamber

    Columbus, OH

    Who we are: At Dungarvin, we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services in 15 states, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life. Join our team as a Direct Support Professional / Caregiver in Columbus, Ohio and surrounding areas! Schedule: Full-time or Part-time Wage: $16.50-$17.50/hour based on position and program Company Benefits/Perks: Medical, Vision and Dental Insurance for FT employees Supplemental Insurance Flex Spending and HSA Accounts for FT employees Pet Insurance Life Insurance for full-time employees 401 K plan with up to 3% employer match after one year of services PAID TIME OFF (PTO) for eligible employees PTO Donation Growth and Development Opportunities Employee Referral Program Employee Assistance Program National Brand Discounts Tapcheck - access to 50% of your pay before payday PAID training and orientation Job Description What You Get to Do: A Direct Support Professional (DSP) caregiver provides direct support, positive direction, instruction, and assistance to individuals with mental, intellectual & developmental, and physical disabilities. The ultimate goal is to empower individuals with disabilities to live as independently and comfortably as possible while maintaining their dignity and respect. Provide hands-on assistance, encouragement, mentoring, and guidance. Ensure the comfort, safety, and personal growth of the individuals we serve. Perform housekeeping and laundry duties. Assist with daily living tasks such as moving around, getting in and out of bed, dressing, bathing, toileting, personal hygiene and more. Why This Role: Personal fulfillment, a meaningful career, and the chance to make a difference. Positively impact someone's life. Gain health care experience to further your career. Reliable work schedule. Varied day-to-day experiences; no two days are the same Qualifications What Makes You A Great Fit: Person-centered, patient, and kind Dependable, adaptable, flexible Observant and detail oriented Positive role-model for others and able to work on a team Committed to creating a respectful and collaborative environment Computer skills for documentation 18 years or older A successful background clearance is required as part of the onboarding/employment process Good communication is key in this role. You'll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members. Additional Information At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. 11/13 #DCOHJ #LI-BD1
    $16.5-17.5 hourly 2d ago
  • Milieu Specialist Acuity Support

    Buckeye Ranch 3.1company rating

    Grove City, OH

    Job Details Grove City, OH Full Time $21.06 - $27.00 Hourly 20 - 30%Description The Buckeye Ranch is seeking a Milieu Specialist Acuity Support to join our Qualified Residential Treatment Program (QRTP). The Milieu Specialist Acuity Support ensures that clients receive professional services effectively and through a trauma-informed lens. This position is responsible for program development and implementation, coordination, and management of service delivery (education, cafe, recreation, therapeutic passes, outings, etc.), and assurance of program quality and compliance with applicable standards and regulatory bodies. The QRTP Milieu Specialist Acuity Support is responsible for providing acuity-based support and carrying forward planning identified in previous shift. This position is a critical crisis de-escalation team member and responder and will provide CPI coaching and mentoring as indicated. The QRTP Milieu Specialist Acuity Support will assist with new hire Mental Health Technician onboarding and coaching for 2nd shift. This position will assist with outing coordination, evening activities and assist with difficult youth transportation as needed (hospital, JIC). Learn about The Buckeye Ranch: For decades, The Buckeye Ranch has been restoring hope and providing healing for children, youth, and families in Central Ohio. Our continuum of care addresses every stage and aspect of what children may be experiencing after traumas caused by mental illness, abuse, or neglect. With help from The Buckeye Ranch, they're empowered to overcome obstacles, tap into their resilience, and move forward toward healthy, fulfilling lives. Schedule: Friday - Monday, 11am - 9pm (In person work required) Shift Differential: Added to base rate when working the below hours 2nd Shift (3p - 11p): $1.50/hr 3rd Shift (11p - 7a): $1.00/hr Weekends (Fri, 3pm - Mon, 6:59am): $0.50/hr Our benefits: Benefit effective date: First of the month following 30 days of employment. Wonderful medical, dental, and vision insurance. Paid Time Off (Three weeks within the first year) Company Paid Life Insurance Company Paid Short Term Disability 401K + Employer Contribution Non-Profit Student Loan Forgiveness Program Employee Assistance Program Tuition Assistance Employee Referral Program Qualifications Who you are: You have a high school diploma, or GED; bachelor's degree preferred. You have three years of relevant mental health experience. You must be eligible for a qualified mental health specialist (QMHS) certification. You have an active driver's license and proof of auto insurance. Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, references, FBI/BCI background check, ARCS registries check, and SACWIS database checks. At this time, The Buckeye Ranch is unable to provide visa sponsorship. Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future. #TBR002
    $21.1-27 hourly 60d+ ago
  • Direct Support Professional full-time, part-time, and as-needed

    Agentic Client Support Services LLC

    Columbus, OH

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Paid time off Training & development Direct Support Professional (DSP) As a Direct Support Professional (DSP), you support individuals with developmental disabilities. You empower individuals to reach their full potential. We are looking for full-time, part-time, and as-needed (PRN) team members. Seeking team members with afternoon, evening, and overnight availability. Essential Functions Reasonable Accommodations Statement To do this job well, an individual must be able to do each key duty well. We may make reasonable accommodations to help disabled persons perform their essential functions. You assist individuals with daily living activities. You respect individual rights and confidentiality. You follow the Individual Service Plan. You use electronic software to complete documentation. You take clients to complete fun activities in the community. You help clients with a clean and safe living environment. You use effective communication with team members and family members of individuals. You protect the health and safety of the individual and others. You attend all paid training and team meetings. SKILLS & ABILITIES Education: At least a high school diploma or GED. Experience: No experience necessary Computer Skills: Compose emails. Use various programs, including Brittco and ADP, to do job duties. Certificates & Licenses: Valid Drivers License with five or fewer points. Other Requirements: CPR and First Aid Certification, which we will provide. Ability to lift up to 50 lbs. Wholehearted gift of compassion, patience, and empathy. Why Work with Us: We make a difference in our clients' lives. Opportunity for growth and advancement. Set a schedule based on your availability. Paid training. According to Indeed, our pay range is in the top 20% of this field. I feel extremely blessed and grateful for being given the platform and enhancing me with the necessary tools to do what I do. I couldnt have asked for more. Thiss MOTIVATION at its finest!Adonis Sam, current employee.
    $21k-31k yearly est. 18d ago
  • Direct Support Professional (Astor 3)

    I Am Boundless 4.4company rating

    Columbus, OH

    Benefits - Why Join Boundless?Financial & Retirement 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested Annual Increases Paid Time Off 5 Weeks / 80 Hours per year of paid time off for full-time and flex staff. Holiday Pay at Time & A Half Health & Wellness Medical Insurance Free Dental & Vision Insurance Flexible Spending Account (FSA) Dependent Care Account (DCA) Life Insurance & Supplemental Life Insurance Disability Insurance Professional Support Tuition Discount Opportunities with Schools like Capella University & Franklin University A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF) Paid Training & Development Opportunities Perks & Discounts Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.) Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly) What You'll Do: As a Residential Specialist, you'll play a meaningful role in providing direct programming and/or dietary/laundry/toileting/housekeeping supports or other supports to persons with intellectual and developmental disabilities. Minimum Qualifications: Must be at least 18 years of age; High School Diploma or equivalent; must be able to communicate in English, including both spoke and in writing. Licensure/Certification: First Aid, CPR - adult, child and infant; delegated nursing; valid Ohio Driver's License with Ohio Bureau of Motor Vehicles; proof of auto insurance. Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law Shift Schedule: Sunday: 8a-3p PM Monday: 2:30p-11:30p Tuesday: 2:30p-11:30p Wednesday: 7a-3p Thursday: Off Friday: Off Saturday: 8a-3p Hours: 40
    $23k-29k yearly est. Auto-Apply 16d ago
  • Peer Support Specialist

    Carex Behavioral Health Services 4.0company rating

    Columbus, OH

    Job DescriptionBenefits: Health insurance Paid time off Job Title: Peer Support Specialist Department: Behavioral Health Services Reports To: Clinical Director FLSA Status: Non-Exempt / Full-Time Job Level: H5 Position Summary The Peer Support Specialist (PSS) is a vital member of the community mental health team who uses personal lived experience with mental health recovery to inspire hope, promote self-determination, and support individuals in achieving their personal wellness goals. Working in partnership with clinicians, case managers, and community partners, the PSS provides recovery-oriented, person-centered services that empower individuals to build skills, connect with resources, and thrive in their communities. Key Responsibilities Build trusting, supportive relationships with individuals receiving mental health services through empathy, active listening, and shared experiences. Provide peer-led individual and group support sessions that foster recovery, wellness, and resiliency. Assist clients in identifying personal strengths, setting goals, and developing individualized recovery plans. Support clients in navigating community systems (housing, healthcare, transportation, employment, benefits, education). Promote social inclusion by connecting clients with community support, activities, and peer networks. Collaborate with multidisciplinary team members to coordinate care and ensure client needs are met holistically. Advocate for clients rights, self-advocacy, and participation in treatment and recovery planning. Maintain timely, accurate documentation in compliance with agency, state, and Medicaid standards. Participate in ongoing supervision, training, and professional development. Uphold trauma-informed and culturally responsive practices in all service delivery. Qualifications Required: Self-identification as a person with lived experience of mental health and/or substance use recovery. Completion of state-approved Peer Support Specialist Certification or willingness to obtain certification within six months of hire. High school diploma or GED. Strong communication, interpersonal, and boundary-setting skills. Commitment to recovery principles, person-centered care, and empowerment. Basic proficiency in electronic documentation and computer use. Preferred: Experience working in community mental health, social services, or peer-led recovery programs. Knowledge of local community resources, public benefits, and behavioral health systems. Familiarity with trauma-informed, harm reduction, and recovery-oriented practices. Valid drivers license and reliable transportation for community-based work. Core Competencies Empathy & Respect: Builds trust through authenticity and shared experience. Recovery Orientation: Promotes wellness, self-determination, and personal growth. Cultural Humility: Demonstrates respect for diverse experiences and backgrounds. Team Collaboration: Works cooperatively within multidisciplinary teams. Professional Integrity: Adheres to ethical standards and maintains confidentiality. Work Environment Work occurs in community settings such as client homes, clinics, shelters, hospitals, and outreach sites. Travel within the service area is required; flexible scheduling may include evenings or weekends. Physical Requirements Ability to sit, stand, and walk for extended periods. Occasionally lift or move up to 25 pounds. Comfort with working in diverse community environments.
    $29k-38k yearly est. 18d ago
  • CS Support Coordinator (3rd Shift)

    Ease Logistics Services

    Dublin, OH

    Job Details Entry Global Headquarters - Dublin, OH Full Time 3rd ShiftDescription JOB SUMMARY: The CS Support Coordinator (3rd Shift) is the first line of defense and ensures carriers have all relevant transit information regarding pickup, delivery and arrive to the shipper/receiver in a timely and orderly manner. They are critical to effectively and efficiently servicing our customers by managing and tracking customer freight for the purposes of keeping customers informed and updated throughout the duration of transportation. ESSENTIAL DUTIES Follow and execute all aspects of the EASE Customer Journey. Complete tasks and responsibilities in line with EASE's customer service model and service levels. Develop lasting relationships by providing superior customer service. Provide transportation quotes based on market rates and knowledge in a timely manner. Advise Account Managers and customers of all new developments during the entirety of the shift. Update Account Managers on any issues that arise throughout the life of a load and look for solutions for those problems. Provide transparency by updating customer portals regularly and accurately. Clear, consistent, and professional verbal and written communication to both customers and carriers alike. Build relationships with carriers to understand needs and secure the utilization of carrier assets. Ensure customer satisfaction by tracking all shipments. Analyze and negotiate rates with carriers based on current market prices. Act with a sense of urgency to solve problems and look for ways to improve operational inefficiencies. Ensure all proper carrier paperwork is received for billing when the carrier is added to the EASE Logistics network. Execute daily issue recognition/resolution and notify Account Managers accordingly. Book loads by answering inbound calls and making outbound calls. Build loads by following specifications sent by the customer. Book loads via email by posting on numerous websites. Work with the entire operations team to provide the best customer service to customers. Ensure on-time pickups and deliveries for customers by routing drivers and providing detailed directions and instructions. Ensure operations are reviewed by the appropriate party before assigning or leaving for the day. Multitask and provide superior customer service to carriers and customers alike. Other duties as assigned. Qualifications QUALIFICIATIONS Education High School Diploma or GED is required. Additional related training and certifications will be weighted on a case-by-case basis. Experience A minimum of 0 years of related experience (Bachelor's degree), or A minimum of 1 year of related experience (Associate's degree), or • In lieu of a degree, a minimum of 3 years related experience required. Transportation industry experience is a plus. Sales, customer service, and/or negotiation-related talents. Knowledge, Skills, & Abilities Excellent communicator with a great phone presence. Constructive problem solver. Flexible in work hours and adaptable to changing workload. Be willing to learn a lot very fast. Ability to remain calm under sometimes stressful situations. Ability to multi-task and adapt quickly to different situations. Proficient in Microsoft Office Suite Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.
    $32k-46k yearly est. 52d ago
  • Residential Staff Support

    North Community Counseling Centers 4.0company rating

    Columbus, OH

    Looking for a Full Time 4:00pm-midnight employee Come work for one of Columbus CEO Top Work Places in Central Ohio, nominated 4 years! We are looking to grow our Finance Department and would like the opportunity to see if you are a great fit for our organization! Are you looking for a fulfilling job opportunity to help serve people and the community? Come join a growing team that has a strong dedication to moving Mental Health in a positive direction. North Community Counseling is looking for someone with a lot of energy, that is self-driven, outgoing and positive to work with the agency. NCCC takes pride in hiring individuals to provide our clients a safe and open environment for treatment. NCCC strives to cultivate a culture of inclusiveness that honors the experiences and lives of the people we serve. We have a design for people to feel comfortable, valued, welcomed and empowered. If you are someone able to bring this same concept to our team and work for the better of all people, we look forward to hearing from you.NCCC takes pride in hiring individuals to provide our clients a safe and open environment for treatment. NCCC strives to cultivate a culture of inclusiveness that honors the experiences and lives of the people we serve. We have a design for people to feel comfortable, valued, welcomed and empowered. If you are someone able to bring this same concept to our team and work for the better of all people, we look forward to hearing from you. NCCC has 4 residential homes that need support staff to help individuals with everyday needs. Come work for an employer that helps the community daily and is growing each day. Residential House Staff is responsible for ensuring the health and safety of program residents. Daily program activities include but are not limited to completing daily shift reports and communication logs, menu planning and meal preparation. Assists residents with and monitors ADL's. Reports any resident concerns to House Manager and/or Program Director. Completes other duties as assigned. Performs other duties as assigned.
    $33k-37k yearly est. 60d+ ago
  • Direct Support Professional

    Viaquest 4.2company rating

    Marysville, OH

    Direct Support Professional (DSP) A Great Opportunity/ $17.25 - $18.25 per hour / Marysville, OH At ViaQuest Residential Services our DSPs provide support to individuals with developmental disabilities in their homes. Training for this position is provided in its entirety so no experience is required. Apply today and make a difference in the lives of the individuals we serve! What ViaQuest can offer you: Paid training including CPR, First Aid and Medication Administration courses and certifications. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Paid-time off. Premium holiday pay. Mileage reimbursement. Annual pay increases. A variety of schedules. Employee referral bonus program. This position is great for: Candidates without experience. We provide training! Those who are interested in starting a career in healthcare. Those interested in gaining more experience in the IDD field. Nursing assistants and those interested in pursuing a career as an STNA. Those who want to gain experience while taking classes or those without a degree. Candidates of all ages (high school graduates - retirees). Responsibilities may include: Providing direct care and support to individuals with developmental disabilities - our goal is to foster increased independence, choice and empowerment while assuring that their health and safety needs are being met at all times. Supervising, teaching and assisting individuals in all aspects of his/her life. Completing various household tasks including meal preparation and maintaining a clean and safe living environment. Providing personal care assistance. Requirements for this position include: At least 18 years of age. High school diploma or GED. Personal, reliable vehicle that you're willing and able to use to transport individuals served. Valid Ohio driver's license and car insurance. Fewer than 6 points in the last three years on your motor vehicle record. Can push, lift or carry up to 50 lbs. and can climb, balance, kneel and crouch. About ViaQuest Residential Services To learn more about ViaQuest Residential Services please visit: ********************************************************************* Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** From Our Employees To You ********************************************************** Do you have questions? Email us at ***********************
    $17.3-18.3 hourly Easy Apply 60d+ ago
  • Learning Support Specialist II - Communication

    Columbus State Community College 4.2company rating

    Columbus, OH

    Compensation Type: Hourly Compensation: $18.00 The Learning Support Specialist II (LSS II) performs the duties of a professional tutor in their area(s) of academic expertise and experience. The LSS II tutors in-person and is expected to work with students, either one-on-one or in small groups, to help them attain a deeper and more substantial command of the assigned subject matter and to develop and apply effective learning and critical thinking skills. The LSS II must be able to work with multiple students and with other tutors present, in a shared tutoring space. This position requires a strong command of the subject matter, an understanding of effective learning skills, and the ability to engage actively and creatively with students using a variety of methods and tutoring strategies. The LSS II communicates with the department regarding individual student progress and needs. This position is responsible for generating reports from tutoring software and sending them to his/her supervisor. The LSS II also provides general support for tutoring programs and activities, outreach events and activities, and daily program operations, as needed. Tutoring * Provides direct support to students in learning and understanding concepts, assignments, and material in the tutor's area(s) of expertise. * Helps students to develop and apply effective studying, time management, and critical thinking skills. * Meets with students by appointments and as drop-ins, depending on availability. Tutoring Program & Operational Support * Maintains documentation of all tutoring sessions. * Proficiently uses and implements the College's tutoring and record-keeping software. * Assists with training and mentoring of Peer Learning Success Leaders and new LSS IIs. * Works collaboratively with tutoring administration, staff, and tutors to develop strategies and materials for effective tutoring and learning skills support. * Contributes to the work of the tutoring program by participating in promotion and outreach events and assisting with the daily operations of the Tutoring Center as needed. Continuous Learning & Mentoring * Maintains a thorough knowledge of subject concepts and materials, as well as multiple instructional methodologies, to accommodate various student learning styles. * Attends tutor training sessions and participates in professional development activities covering a variety of tutoring and academic skills-related topics. * Provides support to LSS, LSS1, Peer Tutors & Supplemental Instructional Leaders. * Assists with technical support of tutoring software and reports. Culture of Respect * Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications * Master's Degree in a related field. * One (1) year of teaching and/or tutoring experience in an educational environment. Speech or Public Speaking. Additional License Requirements * State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). * An appropriate combination of education, training, coursework, and experience may qualify a candidate. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: * Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. * Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
    $18 hourly Auto-Apply 33d ago
  • Direct Support Professional (DSP) - Delaware County

    Ability Matters

    Dublin, OH

    Want to make connections and change lives? Join us at Ability Matters! We are looking for individuals to work in Delaware County with our consumers with developmental disabilities. What You'll Do: You will help individuals with disabilities live fulfilling lives. You will make a difference, be involved in the community, the nation, and even travel the world! Personalized Care and Support: Provide care that focuses on each individuals needs. Encourage independence and inclusion. Community Integration: Help individuals in being active and involved in their community. Empowerment Through Skill Development: Support learning in life skills, communication, and confidence building. Behavioral Support with Dignity: Use positive behavior strategies that show respect and care. Respond to challenges with empathy and support. Be an Advocate: Support the rights, choices, and voices of individuals. Encourage independence and decision-making. Qualifications: Education: 2-year degree preferred. Passion for Inclusion: You believe in supporting individuals with disabilities and promoting community inclusion. Experience: Previous experience is a plus, but not required. Skills: Good communication, problem-solving, and flexibility to support individual needs. Other Requirements: Valid driver's license, reliable transportation, proficiency in English. Why You'll Love Working Here: Competitive Pay: We value your hard work with a competitive pay and benefits package. Work-Life Balance: Flexible full-time or part-time hours to fit your life. Career Growth and Training: We offer paid training opportunities to help you advance in your role and career. Inclusive Culture: Join a team that celebrates diversity and collaboration. About Us: Ability Matters sets the standard for inclusion customized support for individuals with disabilities. Join our fast growing team and help us change lives, impact the world, and shape the future. See our mission in action: Watch here Are you eager to make a difference? Want to champion inclusion for individuals with disabilities? Apply for the role of Direct Support Professional at Ability Matters. Click here for more details: *************************************** Ability Matters is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $21k-32k yearly est. 25d ago
  • Direct Support Professional

    Our Town Studios 4.2company rating

    Mount Vernon, OH

    Join Our Town Studios as a Direct Support Professional! Company: Our Town Studios Direct Support Professional Pay: $18.00- $20.00 per hour Employment Type: Full-Time/Part-Time About Us At Our Town Studios, we bring joy, creativity, and support to people with developmental and intellectual disabilities. Our mission is to create a fun and inclusive environment where everyone can shine! If you have a heart full of compassion and a spirit of adventure, we want you on our team! Job Description As a Direct Support Professional (DSP), you'll play a vital role in supporting our clients in their daily activities, personal care, and community involvement. Every day is an opportunity to make a meaningful impact and create unforgettable moments. Responsibilities Assist with daily living activities, including bathing, dressing, grooming, and meal preparation. Follow personalized care plans and support strategies. Communicate effectively with clients, families, and team members. Attend training sessions and staff meetings. Encourage and participate in community outings and social activities. Administer medications as needed and maintain accurate records. Ensure a safe, clean, and positive environment. Qualifications High school diploma or equivalent. Strong communication and interpersonal skills. Compassion, patience, and a genuine desire to help others. Ability to work independently and as part of a team. Reliable transportation and a valid driver's license. Ability to pass a background check. ✨ Benefits Competitive pay at $18.00 per hour. Flexible scheduling (full-time and part-time options available). Comprehensive training and ongoing professional development. A supportive, fun, and collaborative work environment. Opportunities for career growth. Join Our Town Studios and be part of a team dedicated to enriching lives through creativity, care, and community. Apply today and start making a difference!
    $18-20 hourly 60d+ ago

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