We're looking for a detail-oriented and proactive CaseManagement Specialist to join our team. This role is essential in supporting our agents and clients by ensuring accurate policy tracking and smooth communication.
Key Responsibilities
Perform data entry and maintain accurate records in our CRM system.
Access and navigate insurance carrier websites to check policy statuses.
Update CRM with current policy information and notes.
Collaborate with agents and assist clients with questions regarding policies.
Make outbound calls to carriers when needed to verify or resolve policy issues.
Document all interactions and updates thoroughly.
Communicate effectively via Microsoft Teams and other internal tools.
Qualifications
Familiarity with insurance carrier websites and processes.
Comfortable making calls to carriers and handling inquiries professionally.
Strong attention to detail and organizational skills.
Proficient in Microsoft Teams and basic office software.
Excellent communication skills (written and verbal).
Ability to work independently and manage multiple tasks.
Why Join Us?
Opportunity to transition into a permanent or part-time role based on performance.
Supportive team environment with training provided.
We offer comprehensive benefits to full time employees including company paid medical, STD, LTD and life insurance; plus voluntary dental, vision, Life/AD&D insurance, 401(k) with company-matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK.
$34k-46k yearly est. 4d ago
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EEO Litigation Advocate
United States Postal Service 4.0
Clinical case manager job in Saint Louis, MO
Facility Location
SAINT LOUIS LAW OFFICE
1720 MARKET ST RM 2400
SAINT LOUIS, MO 63155-9948
Domicile may be considered
Information
GRADE: EAS - 21
FLSA DESIGNATION: Exempt
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 AM - 05:00 PM
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Functional Purpose
Acts as the Postal Service's representative during all aspects of selected administrative complaint proceedings before the EEOC.
DUTIES AND RESPONSIBILITIES
1. Investigates EEO matters by gathering and reviewing Postal Service investigative documents, including the EEO file, locating and interviewing Postal Service and third-party witnesses, and collecting and evaluating other available evidence.
2. Researches and analyzes EEOC and Federal Court legal precedent to aid in representation of the Postal Service.
3. Integrates specific case facts with primary and secondary law to determine the nature, cause, legal responsibility and potential value of complaints made under Title VII, the ADEA, the Rehabilitation Act and the Equal Pay Act.
4. Communicates the Law Department's assessment of EEO cases to postal clients, including the presentation and discussion of potential settlement options.
5. Negotiates resolutions with complainants or their legal representatives based on authorized monetary limits and/or non-monetary consideration.
6. Prepares both written discovery requests and Postal Service discovery responses; planning, conducting and defending depositions.
7. Prepares motions and pre and post hearing submissions to EEO Judges; prepares witnesses for EEO Hearings and represents the Postal Service at EEO Hearings.
8. Represents the Postal Service in the filing of and defense of appeals before the EEOC Office of Federal Operations.
Qualifications/Requirements
1. Ability to identify legal issues presented by moderately complex factual situations and to perform investigations of the factual circumstances underlying legal issues presented.
2. Ability to collect evidence, information, and documents (informally and through formal discovery) from complainants, witnesses, management officials and other postal employees.
3. Ability to communicate in writing to prepare correspondence, statement of facts and issues, pre and post hearing submissions and motions, as well as litigation reports and legal pleadings.
4. Ability to communicate orally to present the Law Department's assessment of EEO cases, including potential settlement options and the negotiation of a resolution, based on authorized monetary limits and/or non-monetary considerations, with attorneys, legal representatives, and postal clients.
5. Ability to integrate specific facts and evidence obtained from investigations with primary and secondary law to determine the nature, cause, legal responsibility and potential value of complaints, and develop appropriate defense theories and case strategy.
6. Ability to serve as a representative of the Postal Service at EEO hearings and mediations.
7. Knowledge of EEOC and federal case law, statutes and regulations, as they relate to the analysis and resolution of complaints filed pursuant to Title VII, the Age Discrimination Act, the Rehabilitation Act, and the Equal Pay Act.
8. Knowledge of EEOC procedures to include basic legal terminology and principles.
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
$33k-46k yearly est. 3d ago
Compliance Counsel
Inceed 4.1
Clinical case manager job in Kansas City, MO
Compliance Counsel
Compensation: $160,000 - $180,000 annually, depending on experience
Inceed has partnered with a great company to help find a skilled Compliance Counsel to join their team!
Join a dynamic team where you'll play a pivotal role in ensuring regulatory compliance and navigating complex legal landscapes. This position offers a unique opportunity to work closely with senior leadership, impacting the company's strategic direction in the insurance industry. If you're passionate about compliance and looking for a challenging yet rewarding role, this is the perfect opportunity for you.
Key Responsibilities & Duties:
Monitor and communicate regulatory changes impacting products and services
Assist in maintaining AML procedures and compliance
Support privacy and security policy compliance
Conduct compliance reporting and audits
Evaluate new products for regulatory issues
Review and approve advertising materials
Provide claims support and research
Advise on HIPAA security and privacy issues
Evaluate market conduct issues
Required Qualifications & Experience:
Licensed to practice law in Missouri or ability to obtain license
3-10 years' experience in life/health insurance compliance
Strong knowledge of regulatory review and compliance
Experience with Privacy Issues and Anti-Money Laundering
Exceptional communication and organizational skills
Nice to Have Skills & Experience:
Continuing education in CLU, HIAA, LOMA, or similar
Experience with advertising compliance
Familiarity with insurance fraud reporting
Perks & Benefits:
This opportunity includes a comprehensive and competitive benefits package-details will be shared during later stages of the hiring process.
If you are interested in learning more about the Compliance Counsel opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$28k-44k yearly est. 5d ago
(FT) Behavioral Health Technican
Archdiocese of St. Louis 3.3
Clinical case manager job in Saint Louis, MO
Since its founding in 1985, Queen of Peace Center (QOPC) has been providing family-centered behavioral healthcare for women, children, and families. As a member of the Federation of Catholic Charities, we serve the metropolitan and surrounding St. Louis area through four core programs: prevention, education, treatment, and housing.
Long Description
POSITION TITLE: Behavioral Health Technician
REPORTS TO: Residential Manager
DIRECT REPORTS: Not applicable
OUR MISSION
The mission of Queen of Peace Center is to break the cycle of substance use disorders for women, children and families through family-centered behavioral healthcare.
As demonstrated by the life of Jesus Christ, Queen of Peace Center works to build a future of peace for families.
POSITION DESCRIPTION
Under the supervision of the Residential Manager, the Behavioral Health Technician will perform designated non-clinical tasks that promote the overall health and well-being for both inpatient and outpatient clients. Provide exceptional direct and supportive services to include crisis management, assist with therapeutic activities and the facilitation of groups. These duties will be performed in a highly professional and enthusiastic manner in direct alignment with the mission, vision and values of Queen of Peace Center.
CORE FUNCTIONS
The following job-related functions may not include all of the duties, knowledge or abilities associated with this position:
Assist clients in meeting goals as developed by the treatment team.
Provide continuous supervision of clients ensuring compliance with scheduled services
Complete intake, orientation, explain rules, complete introductions to encourage participation
Complete safety check of client's personal belongings
Maintain confidentiality as dictated by HIPAA
Monitor/Supervise client participation in assigned activities/requirements
Answer phones professionally
Document any and all concerns related to clients behavior in daily shift log and in Electronic Health Record and communicate to proper staff members
Maintain a clean and safe environment in addition to supervising chores
Monitor vital signs as required
Serve as a positive role model
Complete documentation of group logs and following safety and programmatic protocols
Adhere to medication policies and work collaboratively with nursing staff to ensure all medication protocols are followed and charted accurately and appropriately
Complete daily progress notes for each client within program guidelines
Facilitate assigned and scheduled groups as requested
Screen and monitor detoxification clients
Maintain licensure (LIMA, CPR, FA)
Other duties as assigned
QUALIFICATIONS
Education, Experience, and Training
Minimum of a High School Diploma/GED or an Associate's degree in human services or other related field preferred
CPR/First Aid and Med-Level 1 Certification
Missouri Class E driver's license or other comparable license
Preferred 2 years' experience working in a residential setting, preferably in substance use or behavioral health
Oral and written communication skills
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
10 hour shift
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overnight shift
Weekends as needed
Experience:
Behavioral health: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location: In person
Queen of Peace Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. Queen of Peace Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.
Our Mission
To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.
Providing family-centered care for women with substance-use disorders, their families, and at-risk youth through treatment, prevention and education, and housing.
Benefits
As a part of the Catholic Charities family, you'll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.
$16 hourly 2d ago
Chafee Case Manager
Epworth Children & Family Services 4.4
Clinical case manager job in Saint Louis, MO
Salary Range: $20.00 To $20.00 Hourly
Purpose: This is a professional position providing coordination of services for Epworth's Chafee Program. This employee is responsible for supporting youth with basic needs, crisis intervention, goal planning and attainment, implementation of training curriculum on an individual and group basis and developing linkages within the network of community service providers.
This position demonstrates commitment to the mission, vision and values of the agency by engaging in respectful, cooperative relationships with customers (i.e. clients, employees and external stakeholders); being accountable for providing services and ensuring safety to customers while empowering customers in achieving the agency's mission.
Essential Duties & Responsibilities include the following: (Other duties as assigned.)
Complete enrollment process with new Chafee clients; conduct required individual assessments and complete goal plans as needed; provide follow up support as needed to reach goals.
Create and develop training curriculum modules to provide life skill instruction on both an individual and group basis.
Build rapport and establish trust with foster and at-risk youth. Ensure a Strength-Based Treatment approach is utilized with clients.
Distribute written information and facilitate community presentations about the Chafee Program as needed. Facilitate training both in-house and in the community.
Attend meetings in the community with participants as needed (i.e. FST meetings, Family Court, etc.).
Responsible for making decisions in a timely manner; independently determining next steps related to youth services for housing, medical, education, social and emotional supports; monitor and ensure youth receive identified, necessary resources for quality services.
Keeps supervisor informed of events, concerns, needs as appropriate.
Work as a partner in the community to build new relationships with community members such as mentors, potential employers, other community resources and funding sources on behalf of the youth the program serves.
Develop and maintain knowledge of programs in the service delivery area that could be used as resources for youth.
Create monthly, quarterly, and annual reports as required by funder contracts.
Record client data, outcome measurement and other significant information into ETO and other required database systems in a timely manner to show the effectiveness of the Chafee program.
Ensure program complies with accreditation and funder standards.
Adhere to agency rules, policies and procedures including attendance, program/department specific procedures, workplace safety, code of conduct, social media, training requirements, and confidentiality.
Supervisory Responsibilities: None.
Education and/or Experience:
Bachelor's degree or equivalent experience in social work, drug and alcohol education, counseling, psychology, sociology, education, or criminal justice.
Knowledge of treatment for at-risk and foster care youth is preferred.
Language Skills: Ability to read and interpret documents such as safety rules, procedure manuals and treatment plans. Ability to write routine reports, business correspondence and procedural manuals. Ability to effectively speak before groups of clients, employees and/or managers of the agency.
Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to make independent decisions through application of common sense, data, and knowledge gained through training and education. Ability to solve problems and deal with abstract and concrete variables in situations and to synthesize information consistent with the organizational strategy and mission. Strong ability to lead, organize and plan.
Computer Skills: Email, Microsoft Word and Microsoft Excel and Data Entry.
Physical Demands: While performing the duties of this job, the employee is regularly required to communicate effectively.
$20-20 hourly 11d ago
Case Manager - Supportive Services for Veterans and their Families (SSVF)
St. Joseph 4.5
Clinical case manager job in Kansas City, MO
Full-time Description
Our History
In 1879, Father Bernard Donnelly established Mount St. Bernard's Orphanage in Kansas City. With that one act of faith, hope and charity, many lives - and a community - were transformed.
And, from that humble beginning a strong tradition of compassionate care and social service took root, thrived, and grew to become Catholic Charities of Kansas City-St. Joseph.
Catholic Charities empowers at risk people to create a pathway out of poverty by alleviating their immediate crises to create stability; then providing robust support to lift them to dignity and self-reliance.
Today, millions of lives have been transformed, in the communities we serve
.
We have office locations in the Kansas City metro-area, St. Joseph, Missouri, a Food Pantry in Kansas City and another in Cameron, Missouri, while serving a 27-county region.
Our Culture/Mission Characteristics
While performing job duties, staff will:
Follow the Catholic Social and Moral Teachings in all aspects while performing job duties.
Work collaboratively to achieve goals and resolve conflicts to achieve the greater good.
Respect the diversity of talents and gifts of others and believe in cultivating those to promote personal and professional development.
Demonstrate compassion and commitment for helping others improve their own lives.
MissionHelping people move to a better life through hope-filled care, services, and advocacy; calling all those of goodwill to join us.
VisionBy lifting people in need to the dignity of self-reliance, and encouraging others to help, our communities will become one human family.
ValuesHope/Faith, Trust, Commitment, Collaboration
Position Objective
This position provides casemanagement and supportive services to Veteran households for the Supportive Services for Veterans and their families (SSVF) program, including delivery of Rapid Resolution, Rapid Rehousing, and Homeless prevention to eligible Veterans. This position is responsible for providing short-term. Strengths Based Housing CaseManagement services for the Veterans Program, funded through the VA Supportive Services for Veteran Families. This position pays $45k annually.
Essential Functions
Staff Training
Complete Employee training as set forth in Paylocity for new personnel.
Complete HMIS System training for Well Sky and Case worthy.
Complete Squares training as set forth in our SSVF program manual.
Complete ETO (Efforts to Outcomes) training within the first month of employment.
Attend in-service training, VA training and outside conferences/workshops.
Attend supervisory meetings at least monthly.
Complete Rapid Rehousing and Homeless Prevention screening training.
Job Shadow with other staff members to learn the process of the position.
Screening Process
Complete Rapid Rehousing and Homeless Prevention screenings per eligibility requirements within 24-48 hours of request. Screenings will result in approval, prioritization or denial.
For all denials or ineligible screenings, provide and document appropriate supportive services referrals.
Intake and Assessment Functions
Provide participant orientation on program requirements and participation rights and informing of Veteran rights.
Assess eligibility for veterans regarding mainstream benefits, such as SSI/SSDI, VA disability, food stamps, LIHEAP and other supportive services.
Obtain required enrollment documentation: Veteran status, household income, referral needs, housing barriers, mental/health needs and safety concerns.
Conduct thorough interviews with the potential participants emphasizing their responsibility for participation in the strength-based model of casemanagement which includes housing stability plan, and goal plan with the client.
Maintain a file on each participant that includes eligibility documents, screening documentation, housing stability plan, budget, leases, landlord information, ROI's (Release of Information), case notes documenting action taken, progress, challenges, and follow up, and all required agency documents.
Strength Based and Housing First CaseManagement
Provide Strength based casemanagement, progressive engagement and supportive services to eligible Veteran households for the SSVF program, including delivery of Rapid Resolution, Rapid Rehousing and Homeless Prevention Services, Health Care Navigation, Legal referrals, Financial Literacy, Life Skills, Employment services and returning home.
Provide interventions to Veteran households in need and/or with barriers such as Veterans with mental illness, substance abuse disorders, serious mental conditions, domestic violence, etc. This may include participants on probation and parole, and/or registered sex offenders.
Document progress notes, goals, actions and interventions as needed.
Conduct office and in home visits with Veterans as needed.
Maintain contact with participants 30 days, 60 days and 90 days after discharge for purposes of follow up, outcome tracking and follow-up services.
Assess and provide emergency/financial assistance in accordance with program policy and procedures, in order to obtain/maintain permanent housing per the housing stability plan.
Develop landlord engagement and outreach to available landlords to pool a safe and affordable rental property.
Housing Stability Case Planning
In collaboration with Veteran household, assess and develop housing stability plan addressing the needs of the client, client goals, action steps, casemanagement interventions, progressive engagement and referrals and monitor the progress.
Housing counseling: Assist Veterans cases by identifying options and creating a budget for safe, affordable housing considering Veteran preferences/income and barriers.
Complete in-home inspections and rent reasonableness forms per Veteran preference of residence.
Prepare/plan and collaborate with the Veteran on self-sufficiency of program such as discharge planning to maintain housing stability in future.
Continuum of Care and Coordinated Entry
Carry out Continuum of Care community plans for Coordinated Entry services, prioritization, by name list and rapid resolution/diversion.
Attend regular continuum of Care (COC)/ Coordinated Entry meetings monthly and/or weekly, as assigned.
Complete Coordinated Entry assessments to place Veteran on the by name/prioritization list.
Outreach, Engagement and Community Networking
Exhibit advanced engagement and rapport building with the community and supportive services providers, community partners and Veteran households.
Provide program information to community resources and educate community on services available.
Outreach and travel to the existing rural counties in the southern portion of Catholic Charities catchment area. Perform and track outreach in our 18-county catchment area, as assigned.
Secure community-based meeting spaces for Veteran appointments when needed.
Participate in annual outreach events such as Boots on the Ground, Point-in-time count, Vet2Vet, Project Connect, etc., as assigned.
Patriciate in Second Collection, an agency outreach event held annually.
Attend agency and community meetings, as requested.
Homeless Management Information System (HMIS)/ETO Data Entry
Enter client data and outcomes for SSVF program into HMIS systems (WellSky and/or CaseWorthy), Efforts to Outcomes (ETO) and Intacct as needed, such as progress notes to ensure client data is complete and updated.
Ensure data is entered within 24/48 hours of delivery.
Maintain accurate records of financial assistance provided to participants.
Contribute reports for SSVF, as requested.
Maintain a 90% score on internal clinical and administrative reviews.
Conduct in-house peer reviews of files, data and case notes of active participants.
Perform other duties as assigned by the program manager or director.
Requirements
Basic Qualifications
Bachelor's degree in human services highly recommended (preferably Bachelor of Social Work) with three to five years casemanagement experience OR
Master's degree in human services preferred (Master of Social Work) with one to two years casemanagement experience.
Minimum of five years of relevant experience in the human service or related field considered if no degree.
Knowledge, Skills and Abilities
Great communication (verbal and written).
Problem solving and conflict resolution skills.
Knowledge of computers and software programs.
Ability to work with diverse populations.
Time management skills and have the ability to handle multiple demands and priorities.
Must also have the ability to comprehend, document, and converse in Standard English
Sound judgment and reasoning skills.
I understand that as an employee of Catholic Charities I am expected to perform job duties in alignment with the items listed below:
Follows the Catholic Social and Moral Teachings in all aspects while performing job duties.
Works collaboratively to achieve goals and resolves conflict to achieve the greater good.
Respect for the diversity of talents and gifts of others and belief in cultivating those to promote personal and professional development.
Demonstrates compassion and commitment for helping others improve their lives.
$45k yearly 37d ago
Case Manager - Supportive Services for Veterans and their Families (SSVF)
Catholic Charities of Kansas City-St. Joseph 3.7
Clinical case manager job in Kansas City, MO
Job DescriptionDescription:
Our History
In 1879, Father Bernard Donnelly established Mount St. Bernard's Orphanage in Kansas City. With that one act of faith, hope and charity, many lives - and a community - were transformed.
And, from that humble beginning a strong tradition of compassionate care and social service took root, thrived, and grew to become Catholic Charities of Kansas City-St. Joseph.
Catholic Charities empowers at risk people to create a pathway out of poverty by alleviating their immediate crises to create stability; then providing robust support to lift them to dignity and self-reliance.
Today, millions of lives have been transformed, in the communities we serve
.
We have office locations in the Kansas City metro-area, St. Joseph, Missouri, a Food Pantry in Kansas City and another in Cameron, Missouri, while serving a 27-county region.
Our Culture/Mission Characteristics
While performing job duties, staff will:
Follow the Catholic Social and Moral Teachings in all aspects while performing job duties.
Work collaboratively to achieve goals and resolve conflicts to achieve the greater good.
Respect the diversity of talents and gifts of others and believe in cultivating those to promote personal and professional development.
Demonstrate compassion and commitment for helping others improve their own lives.
MissionHelping people move to a better life through hope-filled care, services, and advocacy; calling all those of goodwill to join us.
VisionBy lifting people in need to the dignity of self-reliance, and encouraging others to help, our communities will become one human family.
ValuesHope/Faith, Trust, Commitment, Collaboration
Position Objective
This position provides casemanagement and supportive services to Veteran households for the Supportive Services for Veterans and their families (SSVF) program, including delivery of Rapid Resolution, Rapid Rehousing, and Homeless prevention to eligible Veterans. This position is responsible for providing short-term. Strengths Based Housing CaseManagement services for the Veterans Program, funded through the VA Supportive Services for Veteran Families. This position pays $45k annually.
Essential Functions
Staff Training
Complete Employee training as set forth in Paylocity for new personnel.
Complete HMIS System training for Well Sky and Case worthy.
Complete Squares training as set forth in our SSVF program manual.
Complete ETO (Efforts to Outcomes) training within the first month of employment.
Attend in-service training, VA training and outside conferences/workshops.
Attend supervisory meetings at least monthly.
Complete Rapid Rehousing and Homeless Prevention screening training.
Job Shadow with other staff members to learn the process of the position.
Screening Process
Complete Rapid Rehousing and Homeless Prevention screenings per eligibility requirements within 24-48 hours of request. Screenings will result in approval, prioritization or denial.
For all denials or ineligible screenings, provide and document appropriate supportive services referrals.
Intake and Assessment Functions
Provide participant orientation on program requirements and participation rights and informing of Veteran rights.
Assess eligibility for veterans regarding mainstream benefits, such as SSI/SSDI, VA disability, food stamps, LIHEAP and other supportive services.
Obtain required enrollment documentation: Veteran status, household income, referral needs, housing barriers, mental/health needs and safety concerns.
Conduct thorough interviews with the potential participants emphasizing their responsibility for participation in the strength-based model of casemanagement which includes housing stability plan, and goal plan with the client.
Maintain a file on each participant that includes eligibility documents, screening documentation, housing stability plan, budget, leases, landlord information, ROI's (Release of Information), case notes documenting action taken, progress, challenges, and follow up, and all required agency documents.
Strength Based and Housing First CaseManagement
Provide Strength based casemanagement, progressive engagement and supportive services to eligible Veteran households for the SSVF program, including delivery of Rapid Resolution, Rapid Rehousing and Homeless Prevention Services, Health Care Navigation, Legal referrals, Financial Literacy, Life Skills, Employment services and returning home.
Provide interventions to Veteran households in need and/or with barriers such as Veterans with mental illness, substance abuse disorders, serious mental conditions, domestic violence, etc. This may include participants on probation and parole, and/or registered sex offenders.
Document progress notes, goals, actions and interventions as needed.
Conduct office and in home visits with Veterans as needed.
Maintain contact with participants 30 days, 60 days and 90 days after discharge for purposes of follow up, outcome tracking and follow-up services.
Assess and provide emergency/financial assistance in accordance with program policy and procedures, in order to obtain/maintain permanent housing per the housing stability plan.
Develop landlord engagement and outreach to available landlords to pool a safe and affordable rental property.
Housing Stability Case Planning
In collaboration with Veteran household, assess and develop housing stability plan addressing the needs of the client, client goals, action steps, casemanagement interventions, progressive engagement and referrals and monitor the progress.
Housing counseling: Assist Veterans cases by identifying options and creating a budget for safe, affordable housing considering Veteran preferences/income and barriers.
Complete in-home inspections and rent reasonableness forms per Veteran preference of residence.
Prepare/plan and collaborate with the Veteran on self-sufficiency of program such as discharge planning to maintain housing stability in future.
Continuum of Care and Coordinated Entry
Carry out Continuum of Care community plans for Coordinated Entry services, prioritization, by name list and rapid resolution/diversion.
Attend regular continuum of Care (COC)/ Coordinated Entry meetings monthly and/or weekly, as assigned.
Complete Coordinated Entry assessments to place Veteran on the by name/prioritization list.
Outreach, Engagement and Community Networking
Exhibit advanced engagement and rapport building with the community and supportive services providers, community partners and Veteran households.
Provide program information to community resources and educate community on services available.
Outreach and travel to the existing rural counties in the southern portion of Catholic Charities catchment area. Perform and track outreach in our 18-county catchment area, as assigned.
Secure community-based meeting spaces for Veteran appointments when needed.
Participate in annual outreach events such as Boots on the Ground, Point-in-time count, Vet2Vet, Project Connect, etc., as assigned.
Patriciate in Second Collection, an agency outreach event held annually.
Attend agency and community meetings, as requested.
Homeless Management Information System (HMIS)/ETO Data Entry
Enter client data and outcomes for SSVF program into HMIS systems (WellSky and/or CaseWorthy), Efforts to Outcomes (ETO) and Intacct as needed, such as progress notes to ensure client data is complete and updated.
Ensure data is entered within 24/48 hours of delivery.
Maintain accurate records of financial assistance provided to participants.
Contribute reports for SSVF, as requested.
Maintain a 90% score on internal clinical and administrative reviews.
Conduct in-house peer reviews of files, data and case notes of active participants.
Perform other duties as assigned by the program manager or director.
Requirements:
Basic Qualifications
Bachelor's degree in human services highly recommended (preferably Bachelor of Social Work) with three to five years casemanagement experience OR
Master's degree in human services preferred (Master of Social Work) with one to two years casemanagement experience.
Minimum of five years of relevant experience in the human service or related field considered if no degree.
Knowledge, Skills and Abilities
Great communication (verbal and written).
Problem solving and conflict resolution skills.
Knowledge of computers and software programs.
Ability to work with diverse populations.
Time management skills and have the ability to handle multiple demands and priorities.
Must also have the ability to comprehend, document, and converse in Standard English
Sound judgment and reasoning skills.
I understand that as an employee of Catholic Charities I am expected to perform job duties in alignment with the items listed below:
Follows the Catholic Social and Moral Teachings in all aspects while performing job duties.
Works collaboratively to achieve goals and resolves conflict to achieve the greater good.
Respect for the diversity of talents and gifts of others and belief in cultivating those to promote personal and professional development.
Demonstrates compassion and commitment for helping others improve their lives.
$45k yearly 6d ago
CDCA Case Manager
Newvista Behavioral Health 4.3
Clinical case manager job in Springfield, MO
Job Address:
2317 E Home Rd Springfield, OH 45503
CDCA CaseManager
Shift: Monday - Friday
, bonus opportunities are available
Hours: 9:00am - 5:00pm
Perks at Work:
Healthcare:
Medical Packages with Rx - 3 Choices
Flexible Spending Accounts (FSA)
Dependent Day Care Spending Accounts
Health Spending Accounts (HSA) with a company match
Dental Care Program - 2 choices
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match
Paid Mileage
Monthly cell phone allowance
Education + Leadership Development
Up to $15,000 in Tuition Reimbursements
Student Loan Forgiveness Programs
HRSA / STAR PROGRAM
The Role Itself
Conducts bio-psychosocial assessments under supervision.
Provides group counseling and teaches coping mechanisms.
Identifies issues, creates goals, and develops treatment plans.
Leads group/individual sessions as necessary and attends treatment teams when required.
Prepares written reports and case summaries in accordance with program standards and professional ethics.
Ensures timely documentation meeting facility and regulatory standards.
Facilitates safe discharge plans, coordinates care with referral sources and community partners.
Possesses organizational skills, attention to detail, and maintains confidentiality.
Performs additional duties as necessary to accomplish objectives.
Assists with tele-health visits
Complete all documentation in EMR in a timely manner
Complete and submit daily reports
Education and other requirements:
High School Diploma, CDCA certification, and 40 hours of education in chemical dependency counseling/clinical methods required.
Must be 21yrs or older.
Must have a valid drivers license
Ohio Medicaid billing Number
NPI Number
License:
CDCA Certification.
Who we are
Stepping Stone was designed to help clients inside of skilled nursing facilities with medical comorbidities due to their substance use. We take a unique approach to client care and work along side the facility staff to ensure clients get the best possible outcomes.
The mission is to inspire hope and deliver holistic care to those in need of behavioral health and Substance Use Disorder services in a safe and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment and unique surroundings, we provide a environment that promotes rehabilitative and emotional health, and are devoted to promoting greater peace of mind on the journey of hope and healing.
$27k-36k yearly est. Auto-Apply 60d+ ago
Community Support Specialist II/Mental Health Case Manager/Assessment Writer
New Horizons Community Support Services 3.8
Clinical case manager job in Columbia, MO
New Horizons Community Support Services, Inc. has an established reputation for excellence in serving adults with behavioral health diagnoses for over 40 years and is certified by the Missouri Department of Mental Health and accredited by CARF.
Position Overview:
New Horizons has an immediate full time opening for a Community Support Specialist II/Qualified Mental Health Professional to provide casemanagement, rehabilitation services, and assessment services to adults with serious mental illness. Challenging work with a variety of responsibilities.
Hours: Full-Time, Monday-Friday 8:00 am - 4:30 pm; Participate in the on-call rotation.
Training: Must obtain CPI, CPR, First Aid (will train)
Benefits: Full-Time benefits include, Medical, Dental, Vision and Life insurance. Paid holidays, paid leave, tuition reimbursement, and a 403(b) retirement plan.
Must complete application and submit resume at ********************** . EOE.
Job duties include but not limited to:
Provide interventions to assist consumers with identifying and meeting their goals, learning new skills, and improving their coping and symptom management skills.
Assist consumers to develop interpersonal/family/community relationships and independent living skills to improve home, school, family, and work environments.
Ensure follow through with recommended health care, to include scheduling appointments, finding financial resources, and arranging transportation when consumers are unable to perform these tasks independently in order to decrease hospitalizations and improve overall wellness.
Provide clinical expertise to complete screenings, psychosocial assessments, and crisis prevention planning/interventions.
Develop, implement, and update treatment plans that identify specific, individualized, and measurable wellness and recovery goals, objectives, and interventions in collaboration with the consumer, family/support system and/or other involved professionals.
Clearly document clinical interventions in progress notes.
Implement and abide by company policy.
Requirements
A Qualified Mental Health Professional (QMHP) with a master's degree in counseling and guidance, rehabilitation counseling and guidance, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, or related field who has successfully completed a practicum or has one year of experience under the supervision of a Qualified Mental Health Professional, or a licensed/provisionally licensed professional counselor or a licensed clinical social worker with a master's degree in social work from an accredited program with specialized training in mental health services. Experience in outpatient mental health a plus.
$34k-43k yearly est. 60d+ ago
Behavioral Case Manager
Healthcare Support Staffing
Clinical case manager job in Columbia, MO
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
· Performs behavioral health triage and crisis management services. Links and coordinates services with medical/surgical departments and other outside agencies, such as transportation and home health care. Coordinates psychiatric diagnoses, behavioral health treatment services, and psychotropic medications with behavioral health providers and physician advisors. Refers members to the appropriate level care and reviews and authorizes care services using InterQual criteria and medical necessity guidelines. Documents treatment authorizations and monitors, tracks and reports behavioral health care utilization.
· Conducts all necessary direct utilization management activities for behavioral health plan members including service coordination for members in crisis, crisis intervention, behavioral health triage, crisis assessment services, pre-certification and authorization of care for both psychiatric and chemical dependency services, all necessary concurrent review with hospitals and mental health centers, discharge and aftercare planning and referrals for continued outpatient care.
· Interacts on a daily basis with hospital representatives and attending psychiatrists and coordinates physician-to-physician reviews with the medical director. Reviews treatment plans and consults with medical director regarding medical necessity criteria for continued inpatient stay. Facilitates community placements, agency linkages and coordinates discharge planning, aftercare, referral and follow-up of inpatients.
· Documents, monitors, tracks, and reports authorizations, denials, treatment plans, clinical findings, progress notes, and case dispositions related to behavioral health services using automated and manual systems and formats.
· Monitors, tracks and reports cases. Monitors utilization trends by hospital and attending psychiatrist with emphasis on managing high volume providers.
· Identifies high risk/high volume members for more intensive follow-up care and conducts hand-off coordination between Clinical Coordinators and providers.
· Coordinates community resources with emphasis on the development of natural support system. Coordinates benefits, regulations, laws and public entitlement programs. Applies psychological and counseling theory and industry standard clinical guidelines with the appropriate ICD-9/DSM IV diagnosis. Maintains HIPAA standards and confidentiality of protected health information. Reports critical incidents and information regarding abuse and neglect.
· Ensures members have access, availability and quality care according to standards.
· Participates in case conferences regarding high risk/high volume regarding provider and hospital issues. Attends and participates in other HBH work groups and meetings as required.
· Responds to incoming telephone calls as assigned, meeting or exceeding the standards for phone access and availability in order to meet the needs of members served by the department.
· Performs all other clinical and administrative duties as assigned.
Qualifications
· LCSW LPC or PhD active License in MO
· 2+ years of experience in a clinical/hospital setting using stated criteria Required
· 1+ year of experience in a clinical behavioral health experience providing direct patient care services Required
· Experience providing care management or utilization management services in a managed behavioral health organization, community mental health center, health plan or hospital PREFERRED
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-42k yearly est. 3d ago
Case Manager
Cambermentalhealth
Clinical case manager job in Springfield, MO
KVC Missouri - IOP PHP Program Location: On-site Springfield, MO Job Type: Full-time
The CaseManager is a dedicated advocate for each client, ensuring they receive the full range of services and resources they need to thrive, as outlined in their personalized treatment or service plan. With a caring, hands-on approach, the CaseManager coordinates these services with efficiency, while always prioritizing the client's well-being and long-term success.
Education: Bachelor's degree in a behavioral science or related degree Licensure/Certification: Able to obtain a class E driver's license and meet KVC Missouri's requirement for driver's insurance
Experience:
Experience in social services, residential treatment, education, or another related field
Previous experience working with children/families in a trauma informed environment
Qualifications:
Strong customer service focus, excellent time management, organizational, oral and written communication skills.
Must be proficient in Word, Excel and email applications.
Must be 21 years old to apply. Pre-employment drug screen, physical and background check required.
Benefits:
Paid Time Off
Enjoy a generous amount of leave to support your work-life balance.
Paid Parental Leave
Receive financial support during parental leave to help you spend quality time with your new family member.
Health, Dental, Vision & Life Insurance
Comprehensive insurance coverage to keep you and your family healthy and protected.
403(b) with Company Match
Retirement savings plan with company contributions to help you plan for your future.
Tuition Reimbursement
Financial assistance for continuing education and professional development.
Professional Licensure and Certification Reimbursement
Support for obtaining and renewing professional licenses and certifications.
Employee Assistance Program
Confidential support for personal and professional challenges, including counseling and resources.
Wellness Benefits
Access to health screenings and mental health support to promote overall well-being.
Why KVC?
KVC is a nonprofit child placing and behavioral health agency with a long legacy of compassionately serving children and families. We are committed to providing our employees with a supportive and rewarding work environment. We also believe in the importance of work-life balance, and we offer a variety of programs and resources to help our employees achieve it (Wellbeing Committee, DEI+B Committee, Talent Development Programs, etc.).
At KVC Health Systems, our employees are our greatest asset. Based on the voice of our employees, KVC debuted with a 82 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. We are committed to providing a positive, supportive work environment where you can do your best work and love coming to work every day.
$27k-41k yearly est. Auto-Apply 21d ago
Behavioral Health Case Manager I
Carebridge 3.8
Clinical case manager job in Jefferson City, MO
Schedule: Monday-Friday, 8:00am-5:00pm CST * Ideal candidate will reside in Iowa or be able to work CST Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered.
* Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.
The Behavioral Health CaseManager I responsible for performing casemanagement telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.
How you will make an impact:
* Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
* Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.
* Monitors and evaluates effectiveness of care plan and modifies plan as needed.
* Supports member access to appropriate quality and cost effective care.
* Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
Minimum Requirements:
* Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
* Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.
Preferred Skills, Capabilities, and Experiences:
* Experience in casemanagement and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
* Comfortable managing high call volume preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$27k-35k yearly est. Auto-Apply 60d+ ago
Social Worker BSW/Ambulatory Care Coord - Population Health
Cox Barton County Hospital
Clinical case manager job in Springfield, MO
Facility:
Population Health: 3354 S National Ave, Springfield, Missouri, United States of America, 65807
Department:
1318 Population Health
Scheduled Weekly Hours:
40
Hours:
8:00 AM - 4:30 PM
Work Shift:
Day Shift (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare's Best Places to work five times.
Named one of America's Greatest Workplaces by
Newsweek
.
Recognized as a Greatest Workplace for Women in both 2023 and 2024.
Listed as one of the Greatest Workplaces for Diversity in 2024.
Acknowledged by
Forbes
as one of the Best Employers for New Grads.
Ranked among the Best Employers by State for Missouri.
Healthcare Innovation's
Top Companies to Work for in Healthcare in 2025.
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare's Best Places to work five times.
Named one of America's Greatest Workplaces in Health Care by
Newsweek
.
Named one of America's Greatest Workplaces by
Newsweek
in 2024.
Recognized as the Greatest Workplace for Women in both 2023 and 2024.
Listed as one of the Greatest Workplaces for Diversity in 2024.
Acknowledged by
Forbes
as one of the Best Employers for New Grads in 2023.
Ranked among the Best Employers by State for Missouri.
Healthcare Innovation's
Top Companies to Work for in Healthcare in 2025.
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The social work care advisor provides supportive advocacy to patients and their families as part of an interdisciplinary health care team to overcome barriers to progression-of-care. This individual will provide both direct care management to a high-risk population, as well as provide clinical consultation to other members of the care team. The social work care advisor will work closely with providers, nurse care managers, casemanagement, and other CoxHealth staff in order to have a patient-centered approach for coordinating the healthcare needs and wellness goals of our patients.
Social Worker BSW
◦ Education
▪ Required: Bachelor's Degree in Social Work
◦ Experience
▪ Preferred: 1 years of medical or community based social work experience
▪ Preferred: Experience providing patient-centered outreach, behavioral health services, needs assessment and support
▪ Preferred: Previous experience with electronic health records and prior work in an ambulatory setting
▪ Preferred: Experience with Motivational Interviewing, Self-Management and Patient Engagement strategies
▪ Preferred: Experience with Medicare population, insurance providers and telephonic patient engagement is a plus
◦ Skills
▪ Excellent telephone and interpersonal communication skills
▪ Ability to multi-task and prioritize; strong organizational skills
▪ Strong knowledge of medical terminology
▪ Computer experience required
▪ Demonstrate the ability to work independently, as well as collaborate with interdisciplinary teams and health care providers
▪ Comfort with advocating for patients within the medical and community settings
▪ May be expected to perform in home assessments/visits with patient population
▪ May be expected to partner with Community Projects
◦Licensure/Certification/Registration
▪ N/A
Ambulatory Care Coord
◦ Education
▪ Required: Bachelor's Degree in Health/Human Services related field OR 8 years' related experience
◦ Experience
▪ Required: Required: 1 year customer service experience
▪ Preferred: One year prior experience with clinic operations
◦ Skills
▪ Ability to navigate and properly utilize the electronic medical record, Microsoft Office products (e.g. Excel), and payer provided platforms
▪ Detail oriented, with excellent organizational skills and the ability to prioritize reports and data management
▪ Ability to manage multiple tasks concurrently
▪ Excellent communication skills required, with ability to interact with patients, clinic staff, and team members in a professional and courteous manner
◦Licensure/Certification/Registration
▪ N/A
$29k-40k yearly est. Auto-Apply 46d ago
Case Manager
St. Patrick Center 4.0
Clinical case manager job in Saint Louis, MO
Job Description
Catholic Charities of the Archdiocese of St. Louis through our service line of St. Patrick Center, is seeking a dedicated casemanager to join our team. As the casemanager, you will work collaboratively with human service agencies to ensure that services and essential resources are provided in a timely manner. The casemanager plays a pivotal role in supporting unhoused clients to engage with the community. While partnering with the team, you will assist individuals entering housing by facilitating the move-in process, coordinating appointments, and establishing financial habits that support long-term goals. The core working hours of the St. Patrick Center are Monday through Friday, 8:00 am to 4:30 pm. Please visit *************************************** for further details.
Our Benefits:
Medical, dental and vision insurance; Paid life insurance; Long-term disability insurance; Flexible spending account; 403(b) with company match; Holiday pay; Paid time off (vacation and personal days); Paid paternity and maternity leave; Paid sick days; Wellness perks; Employee appreciation days; Learning and development resources; And much more!
$32k-36k yearly est. 20d ago
Compliance Counsel
Forrest T. Jones & Company 4.0
Clinical case manager job in Kansas City, MO
Compliance Counsel is responsible for developing a comprehensive understanding of the Compliance Department operations, with the potential of overseeing and managing the Compliance Department. Managing and overseeing compliance activities for all states in which the company operates. Responsibilities also include providing compliance direction to licensed attorneys and other legal professionals, promptly identifying and implementing new compliance requirements as they arise, maintaining FSL's regulatory compliance for its insurance products and services sold through appropriately licensed agents and administrators, and other duties as may be assigned.
Expectations
Individual shall timely perform legislative reviews and monitoring of all laws and regulatory changes that impact compliance and procedures for the products and services provided by FSL/FTJ and its affiliates and promptly communicate all such applicable updates to affected departments. Examples include, but are not limited to, Health Care Reform, mandated benefits, annuity/senior suitability, state prompt pay/claims settlement practices/appeal procedures, state guarantee association notices, state complaint notification requirements, minimum health standards laws, life insurance replacement, interest on death proceeds, and agent and administrator requirements.
Anti - Money Laundering. Responsibilities include maintaining AML procedures, coordinating with accounting, claims and customer service departments, agent communications including standards of payment, red flags, producer's guide, verification of prior AML training, coordination with human resources department for the AML training for home office personnel, and coordination of annual AML testing requirements. Duties also include assuring AML compliance of individual cash value life and annuity products, periodic review and update of corporate AML policy and procedures, coordination of annual AML testing with corporate Audit, as well as coordination and documentation of periodic SDN and FinCEN searches with IT department.
Standard Practice Memorandums (SPM) and Compliance Bulletins. Research and update SPMs to incorporate legislative changes. Draft and coordinate distribution of compliance bulletins.
Product Evaluation. Assist marketing and product control in the evaluation of new products/ideas and identify regulatory and filing issues that may impact the programs.
Life/annuity/financial product line compliance, which includes legal support and assistance to (i) marketing and product control for new product analysis and development, and (ii) contracts department for existing product updates, new product contract drafting and project implementation, and objections on product filings.
NAIC Best Interest Annuity Suitability Compliance - Review and recommend updates to NAIC Best Interest Annuity Suitability and related state Supervision System including: (i) Procedures to inform producers of the Best Interest rules requirements; (ii) Producer training manuals/materials/ and communications; (iii) Product specific promotional materials and agent training; (iv) New business process to assure all applicable forms and suitability review completed prior to issue; (v) Procedures to review recommendations; (vi) Annual reporting to states and senior management.
Advertising Review and Marketing Compliance Support. Assist marketing department with developing agent training, client presentations and advanced markets sales concepts, advertising and website review, and recommendations and approval for regulatory compliance.
Policy Filing Support. Provide assistance to the contracts department when requested. Monitor and communicate changes to policy form and rate filing requirements and procedures in the various states.
Claims Support. Research and respond to claims questions regarding mandated benefits, prompt pay statutes, interest, subrogation, etc.
Market Conduct. Review and evaluation of market conduct issues when requested.
General Regulatory Compliance - Provide legal support and guidance regarding the following: (i) Life Underwriting developments including genetic information, AIDs, Search Engines; (ii) NAIC Lost Policyholder reporting; (iii) Life Claims questions related to prompt pay, interest, child support, rescissions; (iv) Licensing appointment, policies and procedures, controls and producer oversight; (v) Assist with Periodic Reporting.
Competencies
Strong management skills.
Exceptional verbal and written communication, interpersonal, problem-solving, analytical, oral presentation, and organizational skills.
Requisites
Juris Doctor and attendant Bachelor of Arts or Bachelor of Science degrees.
7+ years of industry experience in annuities and interest sensitive life products.
3+ years of management experience (functional and personnel).
We offer comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance; plus voluntary dental, vision, life/AD&D insurance, 401(k) with company matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK.
$36k-59k yearly est. 4d ago
Street Outreach Case Manager
Epworth Children & Family Services 4.4
Clinical case manager job in Saint Louis, MO
$18.54 per hour
As a Street Outreach CaseManager, you will have the opportunity to provide casemanagement services for Epworth's Street Outreach Program. This employee is responsible for supporting youth with basic needs, crisis intervention, goal planning and attainment, and developing linkages within the network of community service providers.
This position demonstrates commitment to the mission, vision, and values of the agency by engaging in respectful, cooperative relationships with customers (i.e., clients, employees, and external stakeholders); being accountable for providing services and ensuring safety to customers while empowering customers in achieving the agency's mission.
Primary Responsibilities:
Complete enrollment process with new Street Outreach clients; conduct required individual assessments and complete goal plans as needed; provide follow-up support as needed to reach goals.
Complete required assessments to place homeless youth on the housing priority list.
Build rapport and establish trust with homeless, runaway, and at-risk youth. Ensure a Strength-Based Treatment approach is utilized with clients.
Deliver tangible items to clients as needed, including but not limited to food, hygiene items, safe sex kits, and clothing.
Distribute written information, participate in community events and facilitate community presentations about the Street Outreach Program in an effort to reach the target population.
Attend meetings in the community with participants as needed.
Assist with the development and implementation of community service learning and other events for clients as assigned.
Responsible for making decisions in a timely manner; independently determining next steps related to youth services for housing, medical, education, social and emotional supports; monitor and ensure youth receive identified, necessary resources for quality services.
Provide coverage as needed in the Drop-in Center and conducting street outreach.
Keeps supervisor informed of events, concerns, needs as appropriate.
Work as a partner in the community to build new relationships with community members such as mentors, potential employers, other community resources and funding sources on behalf of the youth the program serves.
Develop and maintain knowledge of programs in the St. Louis area that could be used as resources for youth.
Create monthly, quarterly, and annual reports as required by funder contracts.
Record client data, outcome measurement and other significant information into ETO and other required database systems in a timely manner to show the effectiveness of the Street Outreach program.
Ensure program complies with accreditation and funder standards.
Adhere to agency rules, policies, and procedures, including attendance, program/department-specific procedures, workplace safety, code of conduct, social media, training requirements, and confidentiality.
Supervisory Responsibilities: May supervise student interns and volunteers.
Qualifications:
Bachelor's degree or equivalent, preferably in social work, drug and alcohol education, counseling, psychology, sociology, education, or criminal justice.
Experience with runaway, homeless, at-risk, and foster care youth is preferred.
Valid driver's license, dependable personal transportation, and valid auto insurance
Age 21 years or older
Job Knowledge, Skills, and Abilities:
Strong oral and written communication skills, including speaking to diverse audiences
High level of integrity and demonstrated ability to handle sensitive and confidential information in a professional manner
Basic knowledge of dealing with the older youth population, dealing with crisis intervention, resource sharing, and client needs.
Proficiency in MS Office, Email, Word, & Excel
Physical Demands:
The physical requirements of this job include sitting, standing, walking, and climbing stairs on a regular basis, lifting up to 25lbs, and pulling and/or pushing on occasion
Work Environment:
Work is community-based and performed on-site. Will need to transport clients to activities or appointments in personal and/or agency vehicles. Evenings and some weekends required.
Benefits:
Eligible for Medical, Dental, Vision, Life Insurance, & Disability on date of hire
401(k) eligibility begins on the first of the month following hire date; eligible for company match after 1 year and 1,000 hours of work
10 paid holidays plus 1 floating holiday
40 hours of PTO on date of hire, additional hours after 90 days
Extended illness leave
Equal Employment Opportunity
Epworth is an EEO/AA employer. Consistent with this policy, Epworth embraces diversity and welcomes colleagues and applicants of all backgrounds. Our goal is to empower every day and build a community that is inclusive, drawing upon the strengths of the diversity of our colleagues to exceed the expectations of our clients.
About Epworth
Founded in 1864, Epworth is a multiservice agency that seeks to empower youth who have experienced trauma to realize their unique potential by meeting essential needs, cultivating resiliency, and building community. Thousands of youth and families turn to Epworth each year for a full range of services including: therapeutic foster care and casemanagement; residential and intensive treatment; individual/family therapy and comprehensive psychological testing; emergency shelter and longer-term housing services; life skills and vocational training; as well as crisis care and outreach through the Drop-In Center, food pantry, and 24-hour crisis help-line. Epworth is headquartered at 110 N. Elm Ave. in Webster Groves, Missouri, and has locations in Normandy and South St. Louis City.
Our Mission
Empowering youth to realize their unique potential by meeting essential needs, cultivating resiliency, and building community.
Our Vision
A world in which every youth experiences life in all its fullness.
Our Values
Respect:
We recognize the inherent worth and promote the well-being of every client and colleague.
Excellence
:
We offer evidence-based, high-quality programming and provide exceptional care and service.
Community:
We cultivate a sense of belonging and solidarity among colleagues and advocate for racial equality and social justice throughout our communities.
$18.5 hourly 11d ago
Community Support Specialist/ Mental Health Case Manager
New Horizons Community Support Services 3.8
Clinical case manager job in Columbia, MO
New Horizons Community Support Services, Inc. has an established reputation for excellence in serving adults with behavioral health diagnoses for over 40 years and is certified by the Missouri Department of Mental Health and accredited by CARF. New Horizons serves a diverse body of people. A variety of perspectives in our workforce allows us to create a dynamic and inclusive environment where everyone can contribute to our organization.
Position Overview:
New Horizons is looking for a Full-Time Community Support Specialist to provide casemanagement, rehabilitation services, and assessment services to adults with serious mental illness. Looking for a caring person who enjoys challenging work with a variety of responsibilities.
· Hours: Full-Time, Monday-Friday 8:00 am - 4:30 pm; Participate in the on-call rotation.
· Training: Must obtain CPI, CPR, First Aid (will train).
· Benefits: Full-Time benefits include, Medical, Dental, Vision and Life insurance. Paid holidays, paid leave, tuition reimbursement, and a 403(b) retirement plan.
· Must complete application and submit resume at ********************** .
· EOE. New Horizons is an equal opportunity employer. This applies to everyone, regardless of race, ethnicity, nationality, disability, gender (including gender identity and gender expression), age, language preference, sexual orientation, spiritual beliefs/religion, education and socioeconomic status.
Job duties include but not limited to:
· Provide interventions to assist consumers with identifying and meeting their goals, learning new skills, and improving their coping and symptom management skills.
· Assist consumers to develop interpersonal/family/community relationships and independent living skills to improve home, school, family, and work environments.
· Ensure follow through with recommended health care, to include scheduling appointments, finding financial resources, and arranging transportation when consumers are unable to perform these tasks independently in order to decrease hospitalizations and improve overall wellness.
· In collaboration with a Qualified Mental Health Professional, provide clinical expertise as it relates to psychosocial assessments and crisis prevention planning.
· Develop, implement, and update treatment plans that identify specific, individualized, and measurable wellness and recovery goals, objectives, and interventions in collaboration with the consumer, family/support system and/or other involved professionals.
· Driving is an essential function of the position.
· Clearly document clinical interventions in progress notes.
· Implement and abide by company policy.
Requirements
A Qualified Mental Health Professional (QMHP), OR an individual with a bachelor's degree in a human services field, which includes social work, psychology, nursing, education, criminal justice, recreational therapy, human development and family studies, counseling, child development, gerontology, sociology, human services, behavioral science and rehabilitation counseling; OR any four year degree or combination of higher education and qualifying experience OR four years of qualifying experience; OR Associate of Applied Science in Behavioral Health Support from an approved institution.
A valid driver's license and a favorable driving record.
$34k-43k yearly est. 60d+ ago
Case Manager - HERO
St. Patrick Center 4.0
Clinical case manager job in Saint Louis, MO
Job Description
Catholic Charities of the Archdiocese of St. Louis, service line St. Patrick Center, is looking for a mission and values driven individual to join our Housing Employment and Recovery Opportunities (HERO) program. This casemanager will utilize a wrap-around philosophy and techniques to assist clients in transitional housing. You will meet with clients to maintain family and natural supports in the community, collaborate with clients and track the success of the their treatment plan, coordinate individualized services and the involvement of providers working in the home and community setting, as well as, document all support related to activities and services. The core working hours are Monday through Friday, 8:00 am to 4:30pm.
Our Benefits:
Medical, dental and vision insurance; Paid life insurance; Long-term disability insurance; Flexible spending account; 403(b) with company match; Holiday pay; Paid time off (vacation and personal days); Paid paternity and maternity leave; Paid sick days; Wellness perks; Employee appreciation days; Learning and development resources; Flexible Workplace Policy; And much more!
$32k-36k yearly est. 16d ago
Chafee Case Manager
Epworth Children and Family Services 4.4
Clinical case manager job in Normandy, MO
Salary Range: $20.00 To $20.00 Hourly Purpose: This is a professional position providing coordination of services for Epworth's Chafee Program. This employee is responsible for supporting youth with basic needs, crisis intervention, goal planning and attainment, implementation of training curriculum on an individual and group basis and developing linkages within the network of community service providers.
This position demonstrates commitment to the mission, vision and values of the agency by engaging in respectful, cooperative relationships with customers (i.e. clients, employees and external stakeholders); being accountable for providing services and ensuring safety to customers while empowering customers in achieving the agency's mission.
Essential Duties & Responsibilities include the following: (Other duties as assigned.)
* Complete enrollment process with new Chafee clients; conduct required individual assessments and complete goal plans as needed; provide follow up support as needed to reach goals.
* Create and develop training curriculum modules to provide life skill instruction on both an individual and group basis.
* Build rapport and establish trust with foster and at-risk youth. Ensure a Strength-Based Treatment approach is utilized with clients.
* Distribute written information and facilitate community presentations about the Chafee Program as needed. Facilitate training both in-house and in the community.
* Attend meetings in the community with participants as needed (i.e. FST meetings, Family Court, etc.).
* Responsible for making decisions in a timely manner; independently determining next steps related to youth services for housing, medical, education, social and emotional supports; monitor and ensure youth receive identified, necessary resources for quality services.
* Keeps supervisor informed of events, concerns, needs as appropriate.
* Work as a partner in the community to build new relationships with community members such as mentors, potential employers, other community resources and funding sources on behalf of the youth the program serves.
* Develop and maintain knowledge of programs in the service delivery area that could be used as resources for youth.
* Create monthly, quarterly, and annual reports as required by funder contracts.
* Record client data, outcome measurement and other significant information into ETO and other required database systems in a timely manner to show the effectiveness of the Chafee program.
* Ensure program complies with accreditation and funder standards.
* Adhere to agency rules, policies and procedures including attendance, program/department specific procedures, workplace safety, code of conduct, social media, training requirements, and confidentiality.
Supervisory Responsibilities: None.
Education and/or Experience:
Bachelor's degree or equivalent experience in social work, drug and alcohol education, counseling, psychology, sociology, education, or criminal justice.
Knowledge of treatment for at-risk and foster care youth is preferred.
Language Skills: Ability to read and interpret documents such as safety rules, procedure manuals and treatment plans. Ability to write routine reports, business correspondence and procedural manuals. Ability to effectively speak before groups of clients, employees and/or managers of the agency.
Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to make independent decisions through application of common sense, data, and knowledge gained through training and education. Ability to solve problems and deal with abstract and concrete variables in situations and to synthesize information consistent with the organizational strategy and mission. Strong ability to lead, organize and plan.
Computer Skills: Email, Microsoft Word and Microsoft Excel and Data Entry.
Physical Demands: While performing the duties of this job, the employee is regularly required to communicate effectively.
$20-20 hourly 38d ago
Community Support Specialist/Mental Health Case Manager
New Horizons Community Support Services 3.8
Clinical case manager job in Jefferson City, MO
New Horizons Community Support Services, Inc. has an established reputation for excellence in serving adults with behavioral health diagnoses for over 40 years and is certified by the Missouri Department of Mental Health and accredited by CARF. New Horizons serves a diverse body of people. A variety of perspectives in our workforce allows us to create a dynamic and inclusive environment where everyone can contribute to our organization.
Position Overview:
New Horizons is looking for a Full-Time Community Support Specialist to provide casemanagement, rehabilitation services, and assessment services to adults with serious mental illness. Looking for a caring person who enjoys challenging work with a variety of responsibilities.
· Hours: Full-Time, Monday-Friday 8:00 am - 4:30 pm; Participate in the on-call rotation.
· Training: Must obtain CPI, CPR, First Aid (will train).
· Benefits: Full-Time benefits include, Medical, Dental, Vision and Life insurance. Paid holidays, paid leave, tuition reimbursement, and a 403(b) retirement plan.
· Must complete application and submit resume at ********************** .
· EOE. New Horizons is an equal opportunity employer. This applies to everyone, regardless of race, ethnicity, nationality, disability, gender (including gender identity and gender expression), age, language preference, sexual orientation, spiritual beliefs/religion, education and socioeconomic status.
Job duties include but not limited to:
· Provide interventions to assist consumers with identifying and meeting their goals, learning new skills, and improving their coping and symptom management skills.
· Assist consumers to develop interpersonal/family/community relationships and independent living skills to improve home, school, family, and work environments.
· Ensure follow through with recommended health care, to include scheduling appointments, finding financial resources, and arranging transportation when consumers are unable to perform these tasks independently in order to decrease hospitalizations and improve overall wellness.
· In collaboration with a Qualified Mental Health Professional, provide clinical expertise as it relates to psychosocial assessments and crisis prevention planning.
· Develop, implement, and update treatment plans that identify specific, individualized, and measurable wellness and recovery goals, objectives, and interventions in collaboration with the consumer, family/support system and/or other involved professionals.
· Driving is an essential function of the position.
· Clearly document clinical interventions in progress notes.
· Implement and abide by company policy.
Requirements
A Qualified Mental Health Professional (QMHP), OR an individual with a bachelor's degree in a human services field, which includes social work, psychology, nursing, education, criminal justice, recreational therapy, human development and family studies, counseling, child development, gerontology, sociology, human services, behavioral science and rehabilitation counseling; OR any four year degree or combination of higher education and qualifying experience OR four years of qualifying experience OR Associate of Applied Science in Behavioral Health Support from an approved institution.
A valid driver's license and a favorable driving record.
Salary Description $45,000.00 Per Year