Clinical liaison vs case manager

The differences between clinical liaisons and case managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a clinical liaison, becoming a case manager takes usually requires 2-4 years. Additionally, a clinical liaison has an average salary of $66,331, which is higher than the $43,118 average annual salary of a case manager.

The top three skills for a clinical liaison include patients, home health and rehabilitation. The most important skills for a case manager are social work, patients, and community resources.

Clinical liaison vs case manager overview

	Clinical Liaison	Case Manager
Yearly salary	$66,331	$43,118
Hourly rate	$31.89	$20.73
Growth rate	6%	9%
Number of jobs	237,166	84,959
Job satisfaction	-	4.5
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 64%
Average age	44	45
Years of experience	2	4

What does a clinical liaison do?

A clinical liaison's role is to promote health care and rehabilitation facilities to patients and their families. Their responsibilities revolve around devising strategies to reach sales targets, reviewing patient cases, having an in-depth understanding of the facilities and potential patients, assisting clients in filling up paperwork, maintaining records and data of all transactions, and addressing inquiries and concerns. Furthermore, a clinical liaison may perform clerical tasks such as producing reports, answering calls and correspondence, and arranging meetings and appointments with clients. Should there be any issues, it is essential to report to the managers or supervisors promptly.

What does a case manager do?

A case manager is responsible for giving advice, handling plans for the client's recovery, and connecting with other human service professionals to ask for further options and recommendations for the client's concerns. Case managers should have excellent communication and listening skills to evaluate the client's needs, ensuring that they will have the utmost care and safety through efficient advocacy. A case manager should be able to provide a reliable support system for the client and monitor progress to achieve wellness and guarantee satisfaction.

Clinical liaison vs case manager salary

Clinical liaisons and case managers have different pay scales, as shown below.

	Clinical Liaison	Case Manager
Average salary	$66,331	$43,118
Salary range	Between $39,000 And $111,000	Between $30,000 And $61,000
Highest paying City	Sacramento, CA	Washington, DC
Highest paying state	California	New Hampshire
Best paying company	Intuitive Surgical	Wellpath
Best paying industry	Manufacturing	Insurance

Differences between clinical liaison and case manager education

There are a few differences between a clinical liaison and a case manager in terms of educational background:

	Clinical Liaison	Case Manager
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 64%
Most common major	Nursing	Psychology
Most common college	University of Pennsylvania	California State University - Long Beach

Clinical liaison vs case manager demographics

Here are the differences between clinical liaisons' and case managers' demographics:

	Clinical Liaison	Case Manager
Average age	44	45
Gender ratio	Male, 23.4% Female, 76.6%	Male, 23.4% Female, 76.6%
Race ratio	Black or African American, 10.6% Unknown, 4.3% Hispanic or Latino, 9.5% Asian, 9.0% White, 66.2% American Indian and Alaska Native, 0.4%	Black or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	9%	15%

Differences between clinical liaison and case manager duties and responsibilities

Clinical liaison example responsibilities.

Manage social media outlets for the organization; such as Facebook, update weekly status and weekly inspirational videos.
Provide crisis intervention and triage services to clients in compassionate and responsible manner, serving individually tailor services to clients.
Perform clinical evaluations to determine if patients would qualify with acute rehab criteria and review with physicians.
Communicate with physicians regarding prospective patients and their diagnosis, rehabilitation needs and expectations of family prior to admission.
Spearhead marketing and business initiatives to increase patient referrals for skil nursing facility specializing in rehabilitation services for senior adults.
Provide elbow support for physicians learning to navigate Cerner and use PowerPlans.

Case manager example responsibilities.

Manage all programs operations in accordance with HRA and industry regulations, agency policies and HIPAA guidelines.
Manage the care of patients with tuberculosis (TB) during their hospitalization and their discharge follow-up care.
Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
Practice cognitive behavioral, DBT, motivational enhancement and structural family therapy.
Practice excellent customer service and build meaningful, professional relationships with families and patients.
Facilitate vocational rehabilitation and relate community services.

Clinical liaison vs case manager skills

Common clinical liaison skills

Patients, 26%
Home Health, 11%
Rehabilitation, 7%
Patient Care, 6%
Social Work, 5%
Customer Service, 5%

Common case manager skills

Social Work, 17%
Patients, 14%
Community Resources, 7%
Substance Abuse, 6%
Crisis Intervention, 5%
Rehabilitation, 5%

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Clinical Liaison vs Case Manager

Updated January 8, 2025

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