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Collection team lead vs collections manager

The differences between collection team leads and collections managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a collection team lead, becoming a collections manager takes usually requires 6-8 years. Additionally, a collection team lead has an average salary of $68,868, which is higher than the $59,529 average annual salary of a collections manager.

The top three skills for a collection team lead include customer service, credit card and delinquent accounts. The most important skills for a collections manager are customer service, collection management, and portfolio.

Collection team lead vs collections manager overview

Collection Team LeadCollections Manager
Yearly salary$68,868$59,529
Hourly rate$33.11$28.62
Growth rate-8%17%
Number of jobs29,38644,553
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 51%
Average age4646
Years of experience128

Collection team lead vs collections manager salary

Collection team leads and collections managers have different pay scales, as shown below.

Collection Team LeadCollections Manager
Average salary$68,868$59,529
Salary rangeBetween $48,000 And $98,000Between $42,000 And $83,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Amazon
Best paying industry-Health Care

Differences between collection team lead and collections manager education

There are a few differences between a collection team lead and a collections manager in terms of educational background:

Collection Team LeadCollections Manager
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college-Stanford University

Collection team lead vs collections manager demographics

Here are the differences between collection team leads' and collections managers' demographics:

Collection Team LeadCollections Manager
Average age4646
Gender ratioMale, 42.9% Female, 57.1%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 13.0% Unknown, 4.0% Hispanic or Latino, 18.9% Asian, 3.6% White, 59.9% American Indian and Alaska Native, 0.5%Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.5% Asian, 7.3% White, 64.7% American Indian and Alaska Native, 0.3%
LGBT Percentage8%11%

Differences between collection team lead and collections manager duties and responsibilities

Collection team lead example responsibilities.

  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Receive and distribute ACH forms receive form all lots.
  • Assist consumers in money and behavior managements and ensures HIPAA compliance
  • Collect monies from Medicaid, Medicare, VA and various other third party payers.
  • Perform insurance follow up on account receivables of Medicare, Medicaid and private health insurance claims to expedite claim reimbursement.
  • Negotiate payments resolutions for delinquent customers to become current while using professionalism, and adhering to all applicable FDCPA collection laws.
  • Show more

Collections manager example responsibilities.

  • Achieve 182 FTE save, and annual net saving of $2.8MM
  • Manage Medicaid accounts in effort to receive payment from them.
  • Manage self pay and Medicaid pending collections throughout the southeast region.
  • Organize the managed care effort to ensure that patients are not accept from incorrect PPO's and HMO's.
  • Create and implement new quantitative process to achieve corporate DSO targets that determines monthly cash collection targets by business unit.
  • Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.
  • Show more

Collection team lead vs collections manager skills

Common collection team lead skills
  • Customer Service, 14%
  • Credit Card, 7%
  • Delinquent Accounts, 6%
  • Payment Arrangements, 6%
  • FDCPA, 4%
  • Debt Repayment, 4%
Common collections manager skills
  • Customer Service, 15%
  • Collection Management, 9%
  • Portfolio, 7%
  • FDCPA, 5%
  • Delinquent Accounts, 4%
  • Credit Card, 4%

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