Captain - Customer Service
Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $12 per hour
Salary Range:
10.45
-
12
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCollections Specialist
North Canton, OH
Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions.
The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role.
This is an in person, hourly role.
Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA,
Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills
Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
collection specialist
Ohio
The Collector will identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records.
Duties/Responsibilities:
Mediate the resolution of delinquent accounts Via Phone, Email and SMS text messages.
Works account steps to ensure all efforts are exhausted prior to closing to the client.
Initiates collection actions by notifying account holders and cosigners of delinquent status.
Creates payment plans to resolve a customer's account.
Identifies accounts requiring additional personal contact for Skip efforts.
Tracks bad payments of settlements.
Reviews Correspondence, Media, and Skip tools for ways to resolve accounts.
Performs other related duties as required.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities.
Excellent organizational skills with great attention to detail.
Ability to keep account information confidential.
Ability to exercise integrity and discretion.
Ability to remain professional in tense situations.
Proficient in Microsoft Office Suite or related software.
Education and Experience:
Must have previous experience in commercial collections .
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
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Bill and Account Collector
Wilmington, OH
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job SummaryWe are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.
Responsibilities
Contact customers to discuss their accounts and outstanding balances
Discuss the reason for the debts with the customer, and help them best understand their options moving forward
Create payment plans that work with the customer while also aligning with company policy
Maintain excellent records of customer interactions
Process incoming payments or debt settlements
Qualifications
Excellent customer service skills
Excellent communication skills
The ability to work well in a fast-paced environment
Familiarity with computer programs including the Microsoft Office suite
Compensation: $24.00 - $30.00 per hour
Environmental Organization in Wilmington
Auto-ApplyCollections Specialist
Brooklyn Heights, OH
Description We are looking for an experienced Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency.
Responsibilities:
- Manage and follow up on outstanding payments with business clients to ensure timely resolution.
- Handle challenging and intricate collections cases, employing effective negotiation strategies.
- Perform thorough cleanup of accounts receivable and collections records to streamline operations.
- Transition to softer collections efforts after addressing high-priority cases.
- Maintain accurate documentation and records of all collection activities.
- Utilize multiple systems to track and manage accounts and payments.
- Collaborate with internal departments to address billing discrepancies and resolve client concerns.
- Monitor aging accounts and develop strategies to minimize overdue balances.
- Provide regular updates and reports on collection progress to management.
- Ensure compliance with company policies and industry regulations during all collection activities. Requirements - Proven experience in commercial collections and accounts receivable management.
- Strong knowledge of credit and collection processes.
- Ability to handle complex and challenging collection cases effectively.
- Familiarity with billing and collection procedures.
- Proficiency in using multiple systems to manage accounts and payments.
- Excellent communication and negotiation skills.
- Strong attention to detail and organizational abilities.
- Ability to work collaboratively with internal teams and external clients.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Bilingual Spanish Collector
Newark, OH
Buscas un nuevo comienso en un lugar estupendo para trabajar? ¡Aplica y ven a trabajar con nosotros! This position does NOT require insurance knowledge or experience - we will train you on everything you need to know! Our Claims Recovery team is looking to fill a Spanish and English Bilingual Subrogation Collector position in our Bloomington, IL office. You will be part of a team that takes/ places calls to reconcile insurance claims for our community. At Wilber, our entry-level Bilingual Subrogation Collectors are able to earn uncapped commissions and special benefit packages. Join the Wilber family, one of the nation's top and most innovative Subrogation recovery law firms!
Wilber is the leading insurance recovery law firm in the US with the goal of providing our clients an excellent return. We value hard work, integrity, and people before profit, which is why we offer a benefits package with extra perks that supports your life and well-being. There is something for everyone who joins our team!
Strong candidates for this role will have:
* Spanish reading, writing, and speaking skills
* Enjoy or want to get experience working in an office setting
* Work well in a fast-paced professional environment
* Have strong communication skills
* Be well organized and pay good attention to detail
* Consider themselves computer / tech-savvy
Benefits:
* Health, Dental, and Vision
* Disability - Short term and long term
* PTO and Paid Holidays!
* Uncapped commission on top of base pay
* 401k (with match)
* 25k Life insurance policy paid for by Wilber
* Insurance Education Reimbursement
* Free Breakfast
* Career Path with wage consideration
* Savings Clubs
* Wellness program, and free counselling sessions
You can learn more about Wilber at ****************************
Thank you for the time you've spent learning about what we have to offer. While we hope you consider applying with Wilber, we wish you the best with whichever opportunity you pursue!
Insurance and Collections Specialist
Napoleon, OH
Company Core Purpose, Core Values
Dental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice's purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry.
The practice has six core values; a teamwork focus, a patients first mentality, with the patients' comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients and doing the right thing, even if it means correcting our mistakes. We also value being your best, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.
Mission of Insurance and Collections Specialist
The Insurance and Collections Specialist's direct support is the Director of Operations. The mission of this position is to assist patients and team in understanding and applying insurance benefits and help maintain a healthy company cash flow by collecting on current and past due accounts.
Key Accountabilities
Submit and process timely insurance claims
Perform insurance benefit checks and document in patient files prior to patient appointments
Monitor, follow up, and provide additional information for outstanding insurance claims
Collect on current and past due patient accounts
Update patient records and communicate with business team on account statuses and concerns.
Become well-educated and versed in insurance plans used most frequently by patients
Assist with other miscellaneous administrative duties as assigned
Key Competencies
Professional, with the ability to maintain composure when exposed to stressful situations
Prioritizes, organizes, and completes tasks in a timely and independent manner
Strong administrative skills, including computer, documentation, and math abilities
Dependable, specifically around attendance, accuracy, and follow-through
Exceptional attention to detail
High level of integrity and confidentiality
Collaborative and strong communicator with all levels of management, staff, and patients
Coachable and resourceful with ability to seek out and apply best practices, resources, and continuing education
Positive attitude
Salary Description $19.20 - $24.00
Collection Representative I
Cleveland, OH
Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE Monday - Friday NO WEEKENDS ONSITE NO EXPERIENCE NEEDED PROFESSIONAL TRAINING PROVIDED Objective Do you have a strong desire for reaching and achieving goals? Do you love working in a collaborating culture with strong purpose and core values? Are you money-motivated and striving for a challenge? If so, McCarthy, Burgess & Wolff, Inc could possibly be the company for you!
This position is ideal if you have the following skills and attributes:
• Outgoing and personable
• Persuasive Speaking Skills
• Effective Listening
• Time - Management
• Ability to solve problems independently
• Experienced with using CRM or other customer service management programs.
• Strong work ethic.
Collection Clerk
Cleveland, OH
A local company has an opportunity available for someone who has collections experience to make calls to collect payments via check, cash, and credit cards and then post data into their computer system. Additionally, you will meet with clients, answer phones, and put packets together. Work hours are Monday through Friday from 9 a.m. to 5 p.m.
Bill and Account Collector
Fairfield, OH
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.
Responsibilities
Contact customers to discuss their accounts and outstanding balances
Discuss the reason for the debts with the customer, and help them best understand their options moving forward
Create payment plans that work with the customer while also aligning with company policy
Maintain excellent records of customer interactions
Process incoming payments or debt settlements
Qualifications
Excellent customer service skills
Excellent communication skills
The ability to work well in a fast-paced environment
Familiarity with computer programs including the Microsoft Office suite
Compensation: $24.00 - $30.00 per hour
Environmental Organization in Wilmington
Auto-ApplyInsurance and Collections Specialist
Napoleon, OH
Job DescriptionDescription:
Company Core Purpose, Core Values
Dental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice's purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry.
The practice has six core values; a teamwork focus, a patients first mentality, with the patients' comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients and doing the right thing, even if it means correcting our mistakes. We also value being your best, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.
Mission of Insurance and Collections Specialist
The Insurance and Collections Specialist's direct support is the Director of Operations. The mission of this position is to assist patients and team in understanding and applying insurance benefits and help maintain a healthy company cash flow by collecting on current and past due accounts.
Key Accountabilities
Submit and process timely insurance claims
Perform insurance benefit checks and document in patient files prior to patient appointments
Monitor, follow up, and provide additional information for outstanding insurance claims
Collect on current and past due patient accounts
Update patient records and communicate with business team on account statuses and concerns.
Become well-educated and versed in insurance plans used most frequently by patients
Assist with other miscellaneous administrative duties as assigned
Key Competencies
Professional, with the ability to maintain composure when exposed to stressful situations
Prioritizes, organizes, and completes tasks in a timely and independent manner
Strong administrative skills, including computer, documentation, and math abilities
Dependable, specifically around attendance, accuracy, and follow-through
Exceptional attention to detail
High level of integrity and confidentiality
Collaborative and strong communicator with all levels of management, staff, and patients
Coachable and resourceful with ability to seek out and apply best practices, resources, and continuing education
Positive attitude
Requirements:
Bill and Account Collector
Dayton, OH
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.
Responsibilities
Contact customers to discuss their accounts and outstanding balances
Discuss the reason for the debts with the customer, and help them best understand their options moving forward
Create payment plans that work with the customer while also aligning with company policy
Maintain excellent records of customer interactions
Process incoming payments or debt settlements
Qualifications
Excellent customer service skills
Excellent communication skills
The ability to work well in a fast-paced environment
Familiarity with computer programs including the Microsoft Office suite
Compensation: $24.00 - $30.00 per hour
Environmental Organization in Wilmington
Auto-Apply