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Collections senior representative vs collections coordinator

The differences between collections senior representatives and collections coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collections senior representative and a collections coordinator. Additionally, a collections senior representative has an average salary of $47,814, which is higher than the $37,938 average annual salary of a collections coordinator.

The top three skills for a collections senior representative include strong customer service, data entry and FDCPA. The most important skills for a collections coordinator are customer service, patients, and phone calls.

Collections senior representative vs collections coordinator overview

Collections Senior RepresentativeCollections Coordinator
Yearly salary$47,814$37,938
Hourly rate$22.99$18.24
Growth rate-8%-8%
Number of jobs13,95040,113
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 48%
Average age4646
Years of experience1212

Collections senior representative vs collections coordinator salary

Collections senior representatives and collections coordinators have different pay scales, as shown below.

Collections Senior RepresentativeCollections Coordinator
Average salary$47,814$37,938
Salary rangeBetween $34,000 And $67,000Between $30,000 And $47,000
Highest paying City-New York, NY
Highest paying state-Connecticut
Best paying company-University of California, Berkeley
Best paying industry-Professional

Differences between collections senior representative and collections coordinator education

There are a few differences between a collections senior representative and a collections coordinator in terms of educational background:

Collections Senior RepresentativeCollections Coordinator
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common college--

Collections senior representative vs collections coordinator demographics

Here are the differences between collections senior representatives' and collections coordinators' demographics:

Collections Senior RepresentativeCollections Coordinator
Average age4646
Gender ratioMale, 37.3% Female, 62.7%Male, 26.6% Female, 73.4%
Race ratioBlack or African American, 12.5% Unknown, 4.0% Hispanic or Latino, 18.0% Asian, 3.6% White, 61.4% American Indian and Alaska Native, 0.5%Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.8% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between collections senior representative and collections coordinator duties and responsibilities

Collections senior representative example responsibilities.

  • Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
  • Avoid legal challenges by complying with the guidelines set forth in the FDCPA and company collection policies.
  • Track and contact responsible party's to secure payment of outstanding debts following FDCPA and HIPAA guidelines.
  • Integrate experimental ISR technologies to maximize intelligence collection and reduce work load on analysts and high demand low density collection assets.
  • Work with customers to research and resolve billing issues, including credit card declines and ACH returns and rejects.
  • Maintain collection portfolios on a daily basis to reduce DSO.
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Collections coordinator example responsibilities.

  • Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
  • Manage accounts receivable/payment, insurance billing and follow-up for a solo physician clinic, and direct communication with patients regarding bills.
  • Audit outstanding accounts and resolve any balances including calling Medicare, Medicaid, government, private or commercial insurances.
  • Perform daily follow-up on Medicare, Medicaid, workers compensation and commercial insurances.
  • Hand illustrate fully render with marker and colore pencil sketches and Photoshop render drawings.
  • Submit insurance appeals and provider disputes when necessary.
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Collections senior representative vs collections coordinator skills

Common collections senior representative skills
  • Strong Customer Service, 11%
  • Data Entry, 10%
  • FDCPA, 7%
  • Collection Practices, 7%
  • Customer Service, 6%
  • Strong Negotiation, 6%
Common collections coordinator skills
  • Customer Service, 15%
  • Patients, 12%
  • Phone Calls, 6%
  • Collection Efforts, 4%
  • Delinquent Accounts, 4%
  • Appeals, 4%

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