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Collections senior representative vs debt collector

The differences between collections senior representatives and debt collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collections senior representative and a debt collector. Additionally, a collections senior representative has an average salary of $47,814, which is higher than the $33,865 average annual salary of a debt collector.

The top three skills for a collections senior representative include strong customer service, data entry and FDCPA. The most important skills for a debt collector are customer service, outbound calls, and payment arrangements.

Collections senior representative vs debt collector overview

Collections Senior RepresentativeDebt Collector
Yearly salary$47,814$33,865
Hourly rate$22.99$16.28
Growth rate-8%-8%
Number of jobs13,95023,385
Job satisfaction--
Most common degreeBachelor's Degree, 36%High School Diploma, 34%
Average age4646
Years of experience1212

Collections senior representative vs debt collector salary

Collections senior representatives and debt collectors have different pay scales, as shown below.

Collections Senior RepresentativeDebt Collector
Average salary$47,814$33,865
Salary rangeBetween $34,000 And $67,000Between $26,000 And $43,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Mayor Ethan Berkowitz
Best paying industry-Construction

Differences between collections senior representative and debt collector education

There are a few differences between a collections senior representative and a debt collector in terms of educational background:

Collections Senior RepresentativeDebt Collector
Most common degreeBachelor's Degree, 36%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Collections senior representative vs debt collector demographics

Here are the differences between collections senior representatives' and debt collectors' demographics:

Collections Senior RepresentativeDebt Collector
Average age4646
Gender ratioMale, 37.3% Female, 62.7%Male, 30.7% Female, 69.3%
Race ratioBlack or African American, 12.5% Unknown, 4.0% Hispanic or Latino, 18.0% Asian, 3.6% White, 61.4% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.0% Hispanic or Latino, 20.0% Asian, 3.4% White, 59.9% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between collections senior representative and debt collector duties and responsibilities

Collections senior representative example responsibilities.

  • Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
  • Avoid legal challenges by complying with the guidelines set forth in the FDCPA and company collection policies.
  • Track and contact responsible party's to secure payment of outstanding debts following FDCPA and HIPAA guidelines.
  • Integrate experimental ISR technologies to maximize intelligence collection and reduce work load on analysts and high demand low density collection assets.
  • Work with customers to research and resolve billing issues, including credit card declines and ACH returns and rejects.
  • Maintain collection portfolios on a daily basis to reduce DSO.
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Debt collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Work with FHA, obama programs at the time.
  • Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.
  • Prevent foreclosure by putting people on repayment plans, submitting requests for modifications, or deed in lieu.
  • File Medicaid, Medicare and commercial claims consisting of PPO discounts, nurse practitioner discounts, humanitarian discounts, etc.
  • Maintain security and confidentiality of company and client information, following FDCPA regulations.
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Collections senior representative vs debt collector skills

Common collections senior representative skills
  • Strong Customer Service, 11%
  • Data Entry, 10%
  • FDCPA, 7%
  • Collection Practices, 7%
  • Customer Service, 6%
  • Strong Negotiation, 6%
Common debt collector skills
  • Customer Service, 9%
  • Outbound Calls, 9%
  • Payment Arrangements, 8%
  • Delinquent Accounts, 8%
  • Credit Card Payments, 6%
  • FDCPA, 5%

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