Collections senior representative vs senior collector

Differences between collections senior representative and senior collector duties and responsibilities

Collections senior representative example responsibilities.

• Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
• Avoid legal challenges by complying with the guidelines set forth in the FDCPA and company collection policies.
• Track and contact responsible party's to secure payment of outstanding debts following FDCPA and HIPAA guidelines.
• Integrate experimental ISR technologies to maximize intelligence collection and reduce work load on analysts and high demand low density collection assets.
• Work with customers to research and resolve billing issues, including credit card declines and ACH returns and rejects.
• Maintain collection portfolios on a daily basis to reduce DSO.
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Senior collector example responsibilities.

• Accomplish the above in compliance with HIPAA regulations.
• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Record CPT codes and ICD-9 codes on billing forms.
• Develop and pursue collection strategies to reduce the DSO.
• Process credit cards, purchase cards, ACH payments.
• Used the Medicaid web portal to check claim status and eligibility.
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