Collections specialist jobs in Las Cruces, NM - 30 jobs
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Medical Collector
Senior Medical Records Collector
Molina Healthcare Inc. 4.4
Collections specialist job in Las Cruces, NM
JOB DESCRIPTION Job SummaryProvides senior level support for medical records collection activities. Responsible for quality improvement activities including outreach to providers for collection of medical records for Healthcare Effectiveness Data and Information Set (HEDIS) specific data collection, projects and audit processes. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
* Outreaches to providers via phone call, fax, mail, electronic medical record system retrieval and direct on-site pick up for collection of medical records.
* Loads medical records and reports from provider offices into the Healthcare Effectiveness Data and Information Set (HEDIS) application.
* Provides subject matter expertise in project management/coordination of identification, pursuit and collection of medical records and other data in collaboration with other HEDIS staff.
* Supports annual HEDIS audit and other like audits, and organizes provider outreach, pursuit, collection and upload of provider medical records into the internal database. Subject matter expert in the area of collecting medical records and reports from provider offices, loads data into the HEDIS application.
* Assists the medical records leadership and quality improvement staff with physician and member interventions and incentive efforts as needed through review of medical records documentation.
* Provides mentorship and leadership to team members and represents at a senior level for process and project improvement initiatives.
* Participates in and prepares feedback for meetings with vendors related to the medical record collection process.
* Some medical records collection related travel may be required.
Required Qualifications• At least 2 years of health care experience, including medical records support experience in a managed care setting, or equivalent combination of relevant education and experience.
* Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
* Knowledge of Healthcare Effectiveness Data and Information Set (HEDIS) and National Committee for Quality Assurance (NCQA).
* Proficiency with data analysis tools (e.g., Excel).
* Ability to manage files, schedules and information efficiently.
* Ability to effectively interface with staff, clinicians, and leadership.
* Strong prioritization skills and detail orientation.
* Strong verbal and written communication skills, including professional phone etiquette.
* Microsoft Office suite/applicable software program(s) proficiency, and ability to learn new programs.
Preferred Qualifications
* Registered Health Information Technician (RHIT).
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $21.65 - $34.88 / HOURLY
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
$21.7-34.9 hourly 8d ago
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Bilingual Collection Specialist
Capital Credit LLC
Collections specialist job in El Paso, TX
Job DescriptionBenefits:
Paid time off
Competitive salary
Training & development
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary
We are seeking a CollectionSpecialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Resolve issues with customers that have past due accounts
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management
Qualifications
High school diploma/GED required
Previous experience as a CollectionSpecialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent communication and negotiation skills
$30k-40k yearly est. 8d ago
retail data collection
Crossmark 4.1
Collections specialist job in Las Cruces, NM
CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along “The Way to Market” by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.
We do this by excelling in four key areas - headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.
Equal Opportunity Employer
Job Description
As a Retail Inventory Specialist, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass merchant, and drug stores collecting observational data about product placement and inventory information. To do this, you would spend the majority of your day walking and standing on the sales floor using a handheld device to scan products. The work is typically performed Monday - Friday between the hours of 8am to 5pm with occasional weekend work. Once the initial one-on-one training is complete, this job provides some scheduling flexibility with the expectation that assigned work is completed within a specified deadline
Qualifications
Access to your own reliable transportation.
Access to desktop/laptop with internet connection in your home (phone/tablet doesn't count).
Access to a smart phone with a camera on it.
Physically able to sit, reach, bend, climb, kneel, squat, and lift up to 30lbs.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-33k yearly est. 60d+ ago
Captain - Customer Service
Dave & Buster's, Inc. 4.5
Collections specialist job in El Paso, TX
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
* Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
* Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
* Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
* Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
* Checks for restocking of necessary supplies. Brings all areas up to standard.
* Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
* Assists with the set up and break down of special events functions as directed by management.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Assists and directs Guests to Kiosk areas and answer questions as needed.
* Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Assists other Team Members as needed or as business dictates.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
* Must demonstrate ability to read and communicate in English.
* Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
* Work days, nights, and/or weekends as required.
* Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $7.25 - $9.5 per hour
Salary Range:
7.25
* 9.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-9.5 hourly Auto-Apply 60d+ ago
Driver\Data Collector in Las Cruces, NM
Tsmg
Collections specialist job in Las Cruces, NM
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$30k-34k yearly est. Auto-Apply 60d+ ago
Driver\Data Collector in Las Cruces, NM
TSMG
Collections specialist job in Las Cruces, NM
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
COLLECTIONS REPRESENTATIVE JOB OPENINGS
Join our team and grow with us! We need collections representatives to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals.
If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude.
This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
Utilize various contact technology and recovery strategies to locate right parties
Understand the customers situation and identify best means of payment plan
Negotiate payment terms with empathy, tact, and professionalism
Make outbound and receive inbound calls
Follow all required scripts, policies, and procedures
Respond effectively to common challenges to collection calls while discussing means of resolving open accounts
Meet monthly goals and perform other assigned duties
Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
Adhere to all attendance and work schedule requirements
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem solving and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused and self manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$28k-36k yearly est. Auto-Apply 60d+ ago
Collections Officer
Raiz Federal Credit Union
Collections specialist job in El Paso, TX
Our Company
At Raiz FCU, we share a passion for knowledge and a pursuit of growth. Grounded in our El Paso heritage as previously Teachers Federal Credit Union, since 1936 we are growing to help our community move into the future. We are inspired people, invested in you. At Raiz, we guide our members to focus on what could be and help them get there. This new path inspires us to look ahead and lead the way with passion. We can't wait for you to join us.
Job Overview
This position reports to the Assistant Collection Manager. This role requires someone who is enthusiastic about educating and assisting our members with our services. Engage members in communication to resolve outstanding delinquent accounts and minimize losses to the credit union and its members. Maintain a high level of member service and professionalism when dealing with difficult and sensitive situations. Ability to offer solutions that will improve members' financial situations. You will be an empowering mentor who will be:
A trusted expert
A natural communicator
A champion for our members and the community
A guide through the moments that matter the most to our members
Position Details:
Non-Exempt (Hourly)
Hours: Monday thru Friday, occasional Saturdays
1241 Pullman, El Paso, TX 79936
Pay Range:
$17.34-$26.01
Qualifications
Skills and Experience
Education - High school degree or equivalent
Minimum of 1 year of customer service experience
Minimum of 1 year of Collection experience
Previous credit union experience is a preferred
Demonstrated leadership and interpersonal abilities
Understanding of financial industry concepts, related laws, and regulations
Must have good communication and interpersonal skills
Critical thinking and problem-solving skills
Detail-oriented, and ability to multi-task
Proficient in Microsoft Office and web-based applications
Role Description and Essential Duties
Make early contact with members and co-members to collect and keep them informed of loan status. Determine reasons for delinquency and work towards solutions by negotiating payment arrangements or proposing alternative repayment plans for permeate solutions on consumer loans, credit cards, and negative shares.
Reviews and analyzes credit and income to suggest solutions not limited to consolidations, financial counseling, extensions, due date changes, and workouts.
Utilizes effective human relation skills and various forms of persuasion to present a positive Credit Union image. Clams irate members, answers questions, and solves complaints relevant to department functions.
Utilizes further collection methods if initial attempts do not secure required payments such as; skip tracing, mail corresponding, emails, texts, etc. Recommends repossessions and field contacts when applicable.
Advise members of insurance lapses when applicable.
Performs collection efforts in accordance with Credit Union policies and procedures.
Balances team and individual responsibilities. Contributes to building a positive team environment.
Recommendation and review of repossessions.
Review and status of Bankruptcies, and insurance claims.
A natural communicator who picks up on member's concerns- and expresses things in a way they can relate to - and who helps them understand complex or intimidating topics, so they feel more knowledgeable.
Act as an empowering mentor to provide guidance to our members while building rapport.
Demonstrate the ability to give sound advice considering members and Credit Unions best interest.
Provide guidance, and answer questions related to credit union and all other related services.
Responds promptly to customer needs and meets commitments.
Maintains customer files. Documents all collection actions taken, including telephone conversations, emails, alternative financial arrangements, and correspondence in collection notes.
Researches loan accounts that appear on late and potentially late records.
Maintains confidentiality.
Prioritize workload to meet or exceed daily, monthly, quarterly, and yearly collection and contact goals.
Support credit union goals and objectives and actively participate in training sessions and special promotions.
Stay informed on credit union products, services, procedures, new developments.
Complies with all Bank Secrecy Act (BSA) rules and regulations, in addition to Customer Identification Program (CIP). Attends required annual BSA training and required compliance training.
Other duties assigned.
$17.3-26 hourly 6d ago
Contact Center Collections Representative
Massmarkets 3.5
Collections specialist job in Mesilla, NM
JOB TYPE Full-Time & Part-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're hiring a results-driven Collections Representative to join our dynamic BPO contact center. In this role, you'll be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records all while delivering exceptional customer service.
If you have strong communication skills, a persuasive personality, and a commitment to resolving financial issues with professionalism and empathy, we want to hear from you!
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
* -------------
POSITION RESPONSIBILITIES
Key Responsibilities:
* Make outbound calls to customers regarding overdue payments and account status.
* Negotiate payment plans and settlements in line with company policies and customer circumstances.
* Update customer accounts and document all collection activities accurately in the system.
* Follow up on broken promises and maintain consistent contact with debtors.
* Handle disputes professionally and escalate complex cases to the appropriate department.
* Ensure full compliance with regulatory standards and maintain confidentiality of customer information.
* Meet or exceed daily and monthly collection targets and call quality standards.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
* Must be 18 years or older
* High school diploma or equivalent required; further education is a plus
* 1-2 years of experience in collections or a similar contact center role
* Strong negotiation and conflict resolution skills
* Ability to remain calm and professional under pressure
* Familiarity with debt collection laws and practices
* Fluency in English required; Spanish fluency is a strong advantage
CONDITIONS OF EMPLOYMENT
All MCI Locations
* Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
* Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
* Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
* Paid Time Off: Earn PTO and paid holidays to take the time you need.
* Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
* Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
* Retirement Savings: Secure your future with retirement savings programs, where available.
* Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
* Life Insurance: Access life insurance options to safeguard your loved ones.
* Supplemental Insurance: Accident and critical illness insurance
* Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
* Paid Training: Learn new skills while earning a paycheck.
* Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
* Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
$27k-31k yearly est. Auto-Apply 60d+ ago
Business Accountability Specialist
New Start Staffing
Collections specialist job in El Paso, TX
Title: Business Accountability Associate - Financial Crimes
Duration: 6 months (Looking to convert to a full-time employee)
Work Engagement: W2
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
In this contingent resource assignment, you may: Participate in or provide support for low complexity initiatives within Business Execution. Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Business Execution. Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Business Execution.
Responsibilities:
This role is within the Transactional Risk & Intelligence Group supporting Financial Crimes Operations.
Conduct due diligence research on parties to letters of credit to determine if the activity is commercially reasonable.
Evaluate letters of credit exhibiting red flags for trade-based money laundering to see if the risks can be mitigated.
Work with 1,000s of rows and cells of data in Microsoft Excel to perform the analysis on datapoints ranging from geography to transactional values and volumes to relational data.
Write observations and risk dispositions that help business partners better understand customer's behavior and manage the risk. Communicate findings and provide appropriate direction to manager/reviewer and business partners.
These resources will be given a list of transactions; they will be tasked to do research into parties and products which are imported and exported. They will be determining if they are commercially reasonable transactions.
Reviewing what a customer does, what trade transactions look like and be looking for red flags.
Qualifications:
Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
Bachelor's degree in Business, Finance, Accounting, Economics, National Security & Intelligence Studies or other relevant field. (preferred)
Knowledge of financial crimes analysis or accounting/business from school.
BSA/AML compliance experience and/or experience and understanding of risk management principles; financial crimes risk management experience.
Ability to evaluate risks and to communicate relevant risk in a simple, decisive, timely and market-appropriate manner.
Strong computer skills utilizing Microsoft Office Suite with in-depth Excel experience (including Pivot Tables and performing analysis of large data sets).
Strong verbal, written, and interpersonal communication skills.
Ability to build strong partnerships and to work across multiple cultures. Proven interpersonal, organization, and presentation skills.
Ability to manage large and complex sets of data.
Industry certifications (e.g. CAMS certified and/or Wells Fargo AML/Sanctions Credential Program, etc.). (preferred)
$33k-50k yearly est. 60d+ ago
Core Account Representative
Integrity Express Logistics 3.7
Collections specialist job in El Paso, TX
The Core Account Representative- International is responsible for managing the day to day operations of the designated Core Account. The Core Accounts Representative is expected to ensure all loads are accepted, built, scheduled and delivered within the appropriate timeframe. This position reports to the Core Accounts Manager.
Responsibilities
Accept all loads tendered by customers. Notify your Team Lead or Manager if unable to accept a load.
Respond to customer inquiries and maintains customer accounts according to specific guidelines and procedures.
Communicate with carriers, by telephone, email, or online.
Receive, review and enter shipment information into TMS and customer reports to ensure shipment and other information from customers are accurately processed.
Manage large amounts of incoming phone calls.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with carriers through open and interactive communication.
Meet team sales targets goals.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Keep records of customer interactions, transactions, comments, and complaints.
Stay on top of emails in inbox, responding within timeframes set forth in SOP.
Help track 4kites/Macropoint for core accounts.
Knowledge, Skills, and Experience
Required
High School Diploma or GED.
Proficient in Microsoft office operating systems.
Excellent attention to detail.
Excellent communication skills- both written and oral.
Available to work some nights and weekends if needed.
Ability to work in a fast-paced, collaborative environment.
Exceptional problem solving skills and ability to pivot direction when needed.
Fluent and proficient in Spanish and English, verbal and written.
Preferred
2 plus years of Logistics Operations experience.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ************** or call ************** ext. 4.
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
$34k-45k yearly est. Auto-Apply 2d ago
Account Representative - State Farm Agent Team Member
Team Casillas-State Farm Agent
Collections specialist job in El Paso, TX
Job DescriptionBenefits:
Simple IRA
License Paid by Agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Team Casillas - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$32k-48k yearly est. 19d ago
Account Representative - State Farm Agent Team Member
Crystal Martinez-State Farm Agent
Collections specialist job in El Paso, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Crystal Martinez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$32k-48k yearly est. 16d ago
Account Representative - State Farm Agent Team Member
Jordan Escobar-State Farm Agent
Collections specialist job in El Paso, TX
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As an Account Representative for the Escobar State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Our goal is to identify needs through "needs based conversations" by providing products that are suitable to a customer's needs and future goals.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. Our agency gives you the training you need to succeed.
RESPONSIBILITIES:
Provide information about insurance products and services.
Have needs based conversation to provide products suitable for customers.
Outdoor sales such as business to business are required.
Outbound calls - 50-60/day. Cold calling is mandatory.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Bilingual in Spanish and English
Experience in customer service or sales preferred.
Property and Casualty license must be obtained in 1st month
Life and Health license must be obtained by 2nd month
If you are looking for a career that will challenge you, then this is suitable for you. I look forward to hearing from you!
$32k-48k yearly est. 28d ago
Account Representative - State Farm Agent Team Member
Arleen Beard-State Farm Agent
Collections specialist job in El Paso, TX
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Arleen Beard - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$32k-48k yearly est. 13d ago
AR Specialist
Three Crosses Regional Hospital
Collections specialist job in Las Cruces, NM
If you're looking for a place to call home and grow, Three Crosses Regional Hospital is looking for you! We are looking for Accounts Receivable Specialist to join our Team that is committed to clinical excellence and building a patient-centered culture.
Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve.
Job Summary
The Accounts Receivable (AR) Specialist is responsible for ensuring that all payments from payors align with contracted rates and hospital policies. This role includes managing contract management tools, identifying and addressing underpayments and denials, preparing and submitting appeals, and collaborating with payors to ensure timely and accurate claim resolution.
The AR Specialist upholds strict ethical standards, acts in the best interests of Three Crosses Regional Hospital, and supports the organization's mission, vision, and values.
Primary Responsibilities
Utilize contract management tools to review and monitor payor payments for accuracy and compliance with contracted rates.
Identify denials and underpayments; prepare and submit appeals when necessary.
Collaborate with insurance providers to resolve discrepancies and ensure correct claim reimbursement.
Analyze denial trends and work with leadership and other departments to develop and implement corrective measures.
Contact insurance companies to verify claim status and process for both primary and secondary coverage.
Process adjustments and write-offs according to policy.
Update the Electronic Medical Record (EMR) system with accurate and current claim statuses.
Participate in departmental and staff meetings as required.
Perform other duties as assigned
Qualifications
High school diploma or equivalent required; associate degree in business, finance, or healthcare administration preferred
Minimum of 1year experience in healthcare accounts receivable, billing, or revenue cycle.
Strong understanding of payor contracts, claim adjudication, and denial management.
Excellent analytical, organizational, and communication skills.
Ability to work independently and collaboratively in a fast-paced healthcare environment.
Must meet Employee Health Requirements
Three Crosses Regional Hospital is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law
$31k-41k yearly est. Auto-Apply 60d+ ago
Account Representative
Crown Equipment Corporation 4.8
Collections specialist job in El Paso, TX
:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Duties**
+ Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
+ Develop existing accounts and seek new business.
+ Analyze opportunities, identify key personnel, and develop strong business relationships.
+ Consult and problem solve to enhance the Company's position in existing and target accounts.
+ Develop a territory management plan to maximize time with customers.
+ Develop sales strategies, proposals, and forecasts.
+ Develop and conduct product demonstrations and sales presentations.
+ Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
+ Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.
**Minimum Qualifications**
+ Less than 2 years related experience
+ High school diploma or equivalent.
+ Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
**Preferred Qualifications**
+ Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
+ Knowledge of the entire sales process.
+ Strong communication, organizational, and time management skills.
+ Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
+ Intermittent computer skills including a working knowledge of Microsoft Office Suites.
+ Ability and willingness to work outside normal business hours to prepare for sales activities.
+ Ability to work in a team environment.
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$32k-38k yearly est. 48d ago
Accounts Receivable
Burnett Specialists 4.2
Collections specialist job in El Paso, TX
Medical company located in west El Paso is looking for an AR Specialist. Key Responsibilities:
Analyze and work aging reports, prioritizing accounts based on age and dollar amount
Research and resolve denied or unpaid insurance claims
Conduct account audits and identify trends in payment delays or denials
Follow up systematically on outstanding claims with insurance companies
Submit appeals and reconsiderations for denied claims
Monitor and validate insurance payment accuracy
Identify and resolve credit balances
Process insurance and patient refunds as needed
Document all collection activities and maintain detailed account notes
Generate and analyze A/R reports to identify areas for improvement
Work collaboratively with insurance companies to resolve complex billing issues
Required Qualifications:
3+ years of medical billing accounts receivable experience
Strong understanding of insurance claim requirements and appeals processes
Proficiency in medical billing software and practice management systems
Knowledge of Medicare, Medicaid, and commercial insurance billing guidelines
Experience with claim scrubbing and denial management
Strong analytical and problem-solving skills
Excellent organizational and time management abilities
Proven track record of meeting collection goals
Preferred Qualifications:
Medical Billing Certification (CRCP, CRCE, or similar)
Experience with electronic remittance and payment posting
Knowledge of healthcare revenue cycle management
Background in medical coding (CPC certification a plus)
Associate's degree in Healthcare Administration or related field
Skills and Abilities:
Strong attention to detail and accuracy
Excellent written and verbal communication
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite, especially Excel
Strong negotiation and problem-solving abilities
Knowledge of HIPAA regulations and compliance requirements
Working hours are from 7:30am to 5:30 pm Mon-Thurs, Fri 8am -noon.
Pay rate ranges from $13/hr. to $18/hr. depending on experience.
Position could become full time with the company.
$13-18 hourly 60d+ ago
Bilingual Collection Specialist
Capital Credit
Collections specialist job in El Paso, TX
Replies within 24 hours Benefits:
Paid time off
Competitive salary
Training & development
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job SummaryWe are seeking a CollectionSpecialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities
Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Resolve issues with customers that have past due accounts
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management
Qualifications
High school diploma/GED required
Previous experience as a CollectionSpecialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent communication and negotiation skills
Compensation: $18.00 - $19.00 per hour
About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.
$18-19 hourly Auto-Apply 60d+ ago
Driver\Data Collector in El Paso, TX
Tsmg
Collections specialist job in El Paso, TX
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
How much does a collections specialist earn in Las Cruces, NM?
The average collections specialist in Las Cruces, NM earns between $24,000 and $41,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.
Average collections specialist salary in Las Cruces, NM